[Q] My Note 4 was stolen - Galaxy Note 4 Q&A, Help & Troubleshooting

My Note 4 was stolen but it had my Samsung account so I rapidly entered "find my phone" website and locked it was a message on it
My Question is Is this an imei lock or the Thief can just avoid it by flashing a firmware or ROM or wipe system with custom recovery

If reactivation lock was enabled they can't flash any new firmware AFAIK

I didn't get u right
I put a pin code and I didn't disable but I don't know If there was other methods the thief can use to enable it
The problem is he turned off the phone after that and along a whole week every time I entered "find my phone" website it give me that the connection is off the thief called me and blackmailed me for a pin and money "very stupid " so obvious he didn't disable the lock but The website still gives me that connection is off and I'm afraid if he can flash another rom or wipe the system and the lock from recovery and uses the phone again while I go to the website and I see the "off" sign

mohamdyoon said:
I put a pin code and I didn't disable it so no it wasn't enabled but I don't know If there was other methods the thief can use to enable it
The problem is he turned off the phone after that and along a whole week every time I entered "find my phone" website it give me that it's off but I'm afraid if he can flash another rom or wipe the system and the lock from recovery and uses the phone again while I go to the website and I see the "off" sign
Click to expand...
Click to collapse
Sorry for your loss,Pin code is for lock screen only & it want stop person to flash & use, so if you have not enabled reactivation in settings by this time he must be using your phone.

no no not that pin code , I mean this remotely lock ( it just includes pin lock )
http://s21.postimg.org/6ib3078fr/image.png
but I don't remember If I activated Reactivation lock or not

I'm sorry for what happened.
Some questions that may help us to help you:
1. When you use Find My Phone, can you locate the phone on the map or does it appear offline (meaning it's switched off)?
2. Do you think it was stolen or could it be that you left it or dropped it somewhere? I'm asking because if that's the case, there's a higher chance that the person who finds will return it to you.
3. Have you set up the options shown in the screenshot you posted? Have you set a message to display on the screen, saying that this phone was stolen and to contact you? You can also set a number the phone will be allowed to make calls to so if someone has your phone and wants to return it to you, they can contact you.

1 - yes after few minutes from the theft I could locate it
2- no unfortunately it was stolen
3- Yes I have set up these option with a message and my number and pin lock

Then I suppose all you could do is wait to see if anyone will contact you. Can you still locate it?

no I can't locate it
I didn't know if I checked Reactivation lock option but with my condition can the thief avoid the lock simply by flashing another rom

I think if you haven't checked Reactivation lock, then yes, they can flash another ROM, sorry.

If they do a hard reset on phone it will wipe everything and they can use your phone if it was unlocked if not call your carrier to have imei blocked
Sent from my SM-N910C using XDA Free mobile app

Related

[Q] i9505 cannot register on network

Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.
vicmns said:
Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.
Click to expand...
Click to collapse
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct
MAX 404 said:
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct
Click to expand...
Click to collapse
Yeah, already check that, but the problem is that I cannot even make phone calls.
vicmns said:
Yeah, already check that, but the problem is that I cannot even make phone calls.
Click to expand...
Click to collapse
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?
MAX 404 said:
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?
Click to expand...
Click to collapse
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...
vicmns said:
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...
Click to expand...
Click to collapse
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get
MAX 404 said:
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get
Click to expand...
Click to collapse
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.
vicmns said:
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.
Click to expand...
Click to collapse
Hi ,
I also feel the same that is the problem , it has not been unlock right.
check with them , let me know what they tell you.
Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?
vicmns said:
Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?
Click to expand...
Click to collapse
Hi ,
Just cheked mine , it said PASS
For sure something happen when unblocking the phone

Motherboard changed cant flash any rom?

Hi people my motherboard burned so i went to change it. They changed it. Phone came with KitKat. I cant flash any rom. Even with Odin. Flash is succesfull but phone says Emergency Calls Only. I updated modem to latest lollipop version no luck again. I send my phone to repair service again he fixed it without touching firmware, bootloader and modem.Any chance flash rom?
That happened 2 months ago. But i missed flashing.
The problem isn't with flashing a ROM via Odin. The problem is that the replacement motherboard is still locked to its carrier. With "Emergency Calls Only" on the lock screen, the first thing you should see on the screen after unlocking the phone is a gray screen asking for an unlock code. Something your repair tech should have taken care of before returning the phone to you. Your options.
1. Get your tech to unlock the phone.
2. Purchase an unlock code and use it.
3. Downgrade the modem to an Android 4.2.2 version long enough to run RegionLock Away, then flash an updated modem.
Whatever you do, if you're getting a prompt to enter an unlock code, DO NOT randomly enter numbers. Too many attempts with the wrong number and the phone will be permanently locked to its carrier.
1 - Where i can purchase code ? I mean which website is safe?
2 - How can i get that gray screen that asks me code?
By the way im using phone right now without problem. Repair service fixed it but didnt unlocked it i think. And i should say i cant flash custom roms too. CM , RR etc.
Thank you.
The language barrier may be causing issues here. Let's make sure we're on the same page here.
What happens when you try flashing a ROM through Odin?
Does a gray screen with a prompt for an unlock code appear when unlocking the screen?
Are you able to make any calls other than emergency calls?
When i flash rom via odin ; flash is succesfull i setup phone language , name , gmail etc. Then i enter my sim lock. Everything is fine to this point. After sim lock i see "emergency calls only" No mobile data , no sms , no calls.
No gray screen doesnt appear.
Try a different SIM, or get a replacement.
I'll when i can im at holiday now. I'll try it when i return from holiday.Will post result.

This phone is permanently locked [D802]

Hello XDA
i've bought an LG G2 D802 from a person and i've lost his contact, it's locked to SFR France, and i'm loocking how i could unlock this device, but when i put 2945#*802# it shows me
"This phone is permanently locked and can't be locked"
please tell me how can i reset this counter, or unlock it without code
the phone is on stock rom KK, rooted and twrp recovery installed
thank you so much
softman20 said:
Hello XDA
i've bought an LG G2 D802 from a person and i've lost his contact, it's locked to SFR France, and i'm loocking how i could unlock this device, but when i put 2945#*802# it shows me
"This phone is permanently locked and can't be locked"
please tell me how can i reset this counter, or unlock it without code
the phone is on stock rom KK, rooted and twrp recovery installed
thank you so much
Click to expand...
Click to collapse
Are you sure, Its not the case of Bad ESN? If so there's no way around.
Otherwise you can Order for Unlock code using your IMEI and purchase it through eBay or any other site.
Usually that's how i do. Easiest method to Unlock the device.
what means bad esn ? and how can i verify if it's bad ESN or not ?
i can purshase the code yes but how will i put it ? it don't let me type the code (phone is permanently locked)
thanks
dr.patron99 said:
Are you sure, Its not the case of Bad ESN? If so there's no way around.
Otherwise you can Order for Unlock code using your IMEI and purchase it through eBay or any other site.
Usually that's how i do. Easiest method to Unlock the device.
Click to expand...
Click to collapse
softman20 said:
what means bad esn ? and how can i verify if it's bad ESN or not ?
i can purshase the code yes but how will i put it ? it don't let me type the code (phone is permanently locked)
thanks
Click to expand...
Click to collapse
If i describe an easy way about Bad ESN then it would be like, The Phone that you own has been stolen earlier or previous owner has reported it to respective carrier or company itself to Block its IMEI. In such case, Phone will be no longer Phone. Means for calling purpose.
If its a Clean ESN then things are pretty easy as it sounds. At first make sure you're not using the same Carrier SIM as your phone came with. Any other SIM, Insert it. It will basically asks you to enter code. Which will given to you once you purchase through either eBay or any Online site where they Unlocks IMEI for the device specific. Usually its a 7 Digit code, But may vary, enter exactly the same as provided by respected Seller or Anyone whom you've contacted. As you'll have only 10-Attempt to Unlock your device. Once it done, It will show like this: Your Device has been Successfully Unlocked, Now you can insert any SIM-Card, it will work.
To Check whether its been Bad ESN case or not, Just Google it: Bad ESN
thanks for these informations, i don't think the phone is stolen, it works with the owner's sim card, but it seems like the 10 attempts has been tried and can't enter unlock code anymore (hard locked) what to do in this case ?
thank you
dr.patron99 said:
If i describe an easy way about Bad ESN then it would be like, The Phone that you own has been stolen earlier or previous owner has reported it to respective carrier or company itself to Block its IMEI. In such case, Phone will be no longer Phone. Means for calling purpose.
If its a Clean ESN then things are pretty easy as it sounds. At first make sure you're not using the same Carrier SIM as your phone came with. Any other SIM, Insert it. It will basically asks you to enter code. Which will given to you once you purchase through either eBay or any Online site where they Unlocks IMEI for the device specific. Usually its a 7 Digit code, But may vary, enter exactly the same as provided by respected Seller or Anyone whom you've contacted. As you'll have only 10-Attempt to Unlock your device. Once it done, It will show like this: Your Device has been Successfully Unlocked, Now you can insert any SIM-Card, it will work.
To Check whether its been Bad ESN case or not, Just Google it: Bad ESN
Click to expand...
Click to collapse
softman20 said:
thanks for these informations, i don't think the phone is stolen, it works with the owner's sim card, but it seems like the 10 attempts has been tried and can't enter unlock code anymore (hard locked) what to do in this case ?
thank you
Click to expand...
Click to collapse
I'm not sure, In this case there's any reset counter available or not. But surely if you want play around with your device with Owner's SIM in it. then do few things.
-Factory Reset your device, without inserting any SIM Card.
-Afterwards Purchase Unlock Code either online or contact Carrier company whichever company's SIM Card working in your device and ask them for Unlock Code.
They will basically asks few details and give you Unlock Code for free, Otherwise purchase it through online, but before make sure to insert any non-legit sim in it whether Enter PIN menu POP-Ups or not.
Do these, will possibly reset the counter for you. Or else i'm helpless buddy.:fingers-crossed:
All of this were done and the counter is still not reset, i'm hopeless, thank you anyway
i've heared there may be a solution by uploading a new qcn file with QPS, any idea ?
hard reset is the same thing as Fatory reset ? else ?
thanks
dr.patron99 said:
I'm not sure, In this case there's any reset counter available or not. But surely if you want play around with your device with Owner's SIM in it. then do few things.
-Factory Reset your device, without inserting any SIM Card.
-Afterwards Purchase Unlock Code either online or contact Carrier company whichever company's SIM Card working in your device and ask them for Unlock Code.
They will basically asks few details and give you Unlock Code for free, Otherwise purchase it through online, but before make sure to insert any non-legit sim in it whether Enter PIN menu POP-Ups or not.
Do these, will possibly reset the counter for you. Or else i'm helpless buddy.:fingers-crossed:
Click to expand...
Click to collapse

Password request suddenly

Hi,
I need help, my father has a samsung A3 with ROM stock, he knowns 0 about android but he needs phone to work.
He doesn´t have a password code to unlock the phone, but this afternoon, he calls me (with another phone) telling me that suddenly the phone was blocked and he doesn´t knowns the password, he doesn´t put any security code, is like that it appears for "magic". We tried all, i have tried 70 passwords without resoults. I can see the device in android device manager, but i can´t restore the password there. I unlock the SIM but not the phone code.
How can i resolve this?
Any help would be appreciated
bradi25 said:
Hi,
I need help, my father has a samsung A3 with ROM stock, he knowns 0 about android but he needs phone to work.
He doesn´t have a password code to unlock the phone, but this afternoon, he calls me (with another phone) telling me that suddenly the phone was blocked and he doesn´t knowns the password, he doesn´t put any security code, is like that it appears for "magic". We tried all, i have tried 70 passwords without resoults. I can see the device in android device manager, but i can´t restore the password there. I unlock the SIM but not the phone code.
How can i resolve this?
Any help would be appreciated
Click to expand...
Click to collapse
Factory reset is probably the only way. This will wipe ALL user data.
Also be aware this may activate Google FRP Lock.
If it does you will need to input the Google sign in details.

Samsung galaxy J5 found

Hello guys!
Today i found Samsung J5 at the pavement, closed but when i tried to open it it opens just fine, has a sim card inside and even a home lock screen photo with a girl and a boy that i see at the background. So someone has lost it.
I'm trying to open it to send a message to any contact of the owner, that i have found it and to come get it back.
I tried to get into recovery to mount and get the passwords erased (according to a video i found at youtube -link at the bottom)
but the recovery it has now doesn't work and when i try to install the twrp through Odin it says "custom binary blocked by frp".
How can i get it to work?
Or any other ideas?
Thank you!
CloeNi said:
Hello guys!
Today i found Samsung J5 at the pavement, closed but when i tried to open it it opens just fine, has a sim card inside and even a home lock screen photo with a girl and a boy that i see at the background. So someone has lost it.
I'm trying to open it to send a message to any contact of the owner, that i have found it and to come get it back.
I tried to get into recovery to mount and get the passwords erased (according to a video i found at youtube -link at the bottom)
but the recovery it has now doesn't work and when i try to install the twrp through Odin it says "custom binary blocked by frp".
How can i get it to work?
Or any other ideas?
Thank you!
https://www.youtube.com/watch?v=https://www.youtube.com/watch?v=4E2FereoR4Y
Click to expand...
Click to collapse
I see you have honest opinion, but sorry, since the owner didn't enable oem unlock, there is pretty much nothing you can do but flash stock rom using odin and use it yourself...
Just insert that sim card in another phone and wait for calls, or try importing contacts from the sim card onto your phone, if you really want to find its actual owner...
Edit: It might require a password for the sim card.
Ragazzza, i can not use it for myself, even if i wanted to, cause it is locked through and through. It has FRP enabled and it is unusable. I went to the company of the sim card and they told me they can't do anything, i just have to go to the police and they find the owner. I wento the police and they told me to take it to them. The only thing if that i'm afraid they maybe will take it for themselves. That's why i do not want to take it to them. Of course, if i can't find a solution i will do it.
Gent, well i haven't thought of that! But i do not think that it'll work because what we do in Greece is we tell the company we have the number to deactivate the lost sim, and give us a new sim with the same number. Also, the sim card has a pin, so... :/
So the sim i have now in my hands is useless, propably. I'll give it a try though, thanks for the idea!
Don't wipe the device in stock recovery. You will end up locked out by FRP.
Is there an sdcard in the device that could give clues to the owner?
Also I find it hard to believe that the network company of the sim card cannot help. If it's contract they should have no problem tracing the owner via the sim card number or even IMEI of the device.
Is the SIM card actually locked?
ashyx, i do not know where you are from but in Greece, unfortunately, things do not work like in other countries. I have gone to 2 stores, in both stores told me the same thing. "we can't do anything sorry. Go to the police to declare it lost". I do not trust the police will do it's job rightfully so i prefer to search for a solution, even if it takes time.
I got FRP lock, indeed. No sdcard :\ I actually found a program called Wondershare Dr.Fone but neither of my phones are supported....
CloeNi said:
ashyx, i do not know where you are from but in Greece, unfortunately, things do not work like in other countries. I have gone to 2 stores, in both stores told me the same thing. "we can't do anything sorry. Go to the police to declare it lost". I do not trust the police will do it's job rightfully so i prefer to search for a solution, even if it takes time.
I got FRP lock, indeed. No sdcard :\ I actually found a program called Wondershare Dr.Fone but neither of my phones are supported....
Click to expand...
Click to collapse
So at the moment you are FRP locked because you attempted to install TWRP or can it still boot to the lock screen?
ashyx said:
So at the moment you are FRP locked because you attempted to install TWRP or can it still boot to the lock screen?
Click to expand...
Click to collapse
I attempted to instal TWRP and it gave me this message "custom binary blocked by frp". But i can boot to the lock screen if i take out the sim card.
CloeNi said:
I attempted to instal TWRP and it gave me this message "custom binary blocked by frp". But i can boot to the lock screen if i take out the sim card.
Click to expand...
Click to collapse
I'm surprised the owner hasn't attempted to call the phone.
The first thing I do is call the phone if I lose it and hope someone answers.
It should still be possible for you to pick up the call even if it's locked.
ashyx, not if the sim card is locked. If it was only the phone i wouldn't have a problem answering any calls to give the phone back. But it's both sim and phone locked. Or else i wouldn't have a any problems solving this

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