Database Users

Not Registered on Network

Hi guys,
I recently picked up a used S4 on Craigslist for cheap because the guy "screwed up" using Odin and flashed something that caused his phone to not register on any networks. I figured, what the hell, it's cheap enough and I might be able to restore it. So far I've restored the Rogers firmware over Odin and tried installing a custom rom/recovery too. I'm still getting this problem unfortunately. The IMEI reported with *#06# and in the status screen does match the sticker on the inside of the phone.
So I'm sure everyone's going to suggest that the phone was stolen and the IMEI has been blacklisted. My provider (Fido/Rogers) apparently doesn't care if the IMEI is blacklisted, they'll let it run anyway. I called up Fido anyway (since I'm a Fido customer) and asked them about the IMEI of this phone and they say they don't have any record of anyone calling in reporting it stolen and they don't have an IMEI database so she didn't have much to say about it.
Does anyone have any other suggestions? I've also flashed just the kernel, and I will flash a modem onto it too. I know my SIM card works, and both my SIM card and the last owners SIM cards don't work. I know the radio works because it picks up the emergency signal fine, and the SIM tray isn't damaged because when I put in my Fido SIM the Fido APN's automatically come up, as well as the lock screen goes from "No SIM inserted" to "unregistered SIM." Could my EFS partition be borked? Wifi works and IMEI shows up correctly.
The buyer said he would take the phone back if I can't fix it, but I want to try a bit more before I give up. If anyone has any ideas or suggestions, that would be great. Thanks a lot in advance XDA!
Summary:
-Used S4
-Owner flashed something wrong in Odin
-Gets "Not registered to network" error, unregistered SIM error
-Tried restoring
-Tried new ROM/Recovery
-Carrier says IMEI is fine, also tried directly registering the IMEI to my account
-IMEI is correct in settings/sticker on back of phone
-Wifi/everything else all works

Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431

MatinatorX said:
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
Click to expand...
Click to collapse
My girlfriend has a Bell sim, which when we insert, gives us the "Please enter unlock code" screen.
My sim does not do that. I know this device is for my carrier, but I figure the easiest way to get this going is to just unlock it and see if the problem persists on other networks.
I've tried that unlock tutorial before. The first time I tried it, when I just got the phone from the previous owner, it said "Golden-backup does not exist" so I couldn't do the restore step of that guide. After Odin-flashing everything and starting over, I can't even get into the UMTS menu anymore! I'll try another restore and give it another go though.
Edit: Another problem. I did a restore again using Odin and notices that it never properly wipes the phone. When I finish flashing, my Wifi still autoconnects on first boot, and every few seconds, a process crashes causing the phone to freeze. Has anyone heard of this kind of problem before?

Quick update:
Managed to Odin-flash it to the earliest firmware I could find for the phone without any crashing or freezing problems. Trying to do the network unlock method mentioned online. It does not work, even though I'm following the instructions to a T. Could it be that my EFS partition is borked and that the NV rebuild can't happen, meaning my radio configuration would also be borked?
Edit: Oh and when I booted up my phone for the first time, the phone was actually ON Fido! But within a few seconds, it went back to "Emergency calls only."

Hmm, that is some odd behavior, and definitely not a carrier lock. Shame it's never that simple to fix.
Not quite the same as your issue, but I lost my ability to make and receive calls after flashing a newer modem on an AOSP firmware. Flashing custom kernels, older modems, the latest stock rom and kernel were no help at all. I tried everything I could think of short of groveling. In the end the only way I got everything working again was to flash the original factory firmware my phone shipped with, factory wipe it from stock recovery, then flash it again. If you've already tried that (and I'm guessing you have), consider contacting Samsung regarding warranty. They've been really good to me in the past, even with second-hand phones.
I can confirm that Odin doesn't clean everything out. In my trials I also noticed that flashing via ODIN without a factory reset presented no setup wizard, caused lots of FC's and left some previous files hanging around.

Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium

make sim fit tighter
graydiggy said:
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I had trouble with my handset after it got run over in the street, making it's otterbox earn it's money. The only bad symptom after that episode was Emergency calls only kept recurring.
I cut a tiny square of transparent scotch tape, avoided touching the sticky side, and placed it squarely on the SIM chip's backside, to make it fit the sim slot more snugly. It sounds like you should try stacking two or three layers on your chip as it sounds to be more loose than mine is.

Hi everybody! Thanks for all the help trying to fix it! It ended up being that the guys the previous owner had unlock it used the debug-menu unlock method and my phone was one of the ones that doesn't accept it. Lots of other people complained about similar problems as me in the free unlock method thread. In the end, I paid for the FastGSM USB Unlock method and it fixed the problem.

OH MY GOSH YOU JUST SAVED ME from buying another phone!! THANKS so much.. I added 3 layers of tape on the back of my sim and it works!!! weird.. cause I have the Dual Sim.. and it was the first sim that would not work. the second sim was fine.. anyways.. THANKS SO MUCH!!

[Q] i9505 cannot register on network

Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.

vicmns said:
Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.
Click to expand...
Click to collapse
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct

MAX 404 said:
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct
Click to expand...
Click to collapse
Yeah, already check that, but the problem is that I cannot even make phone calls.

vicmns said:
Yeah, already check that, but the problem is that I cannot even make phone calls.
Click to expand...
Click to collapse
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?

MAX 404 said:
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?
Click to expand...
Click to collapse
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...

vicmns said:
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...
Click to expand...
Click to collapse
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get

MAX 404 said:
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get
Click to expand...
Click to collapse
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.

vicmns said:
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.
Click to expand...
Click to collapse
Hi ,
I also feel the same that is the problem , it has not been unlock right.
check with them , let me know what they tell you.

Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?

vicmns said:
Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?
Click to expand...
Click to collapse
Hi ,
Just cheked mine , it said PASS
For sure something happen when unblocking the phone

[Q] Galaxy S4 SGH i337m Sim/Network Unlock Help

Ok, I'm going to try to make a long story short, i hope that i've posted in the correct forum, I've been scouring this forum and others but nothing I've found has quite fixed my issue.
Got my S4 locked to Bell in Canada. Heard it was really easy to unlock [service menu *#0011# method] but once I got to Indonesia [for travel] expecting to be able to use my phone I found that the service menu was no longer available. Ok, no problem, there must be other ways;
I ended up paying for an unlock code from a site, it didn't work. In fact, immediately after I press 'unlock' it would say 'network unlock unsuccessful'.
I thought they gave me a faulty code but when the code I bought FROM Bell was the exact same one, and had the exact same problem I figured it was likely 'region locked'
I ended up flashing a stock rom with odin, one from a weird unlocking site, and eventually I got it working. The only problem was that whenever I'd go into screen lock I'd lose reception and have to airplane mode on and off to get it again.
After Indonesia I went to Turkey, was unable to connect at all with one of their service providers, but had no problems with Vodafone. I think this may have been a side effect of regionlock away app, I needed to use that as well.
Once I got back to Canada I went custom recovery with cwm and flashed Cyanogenmod. This was fine, no reception problems, 10.2 - 11 was all good.
NOW I am in Poland, and getting the same problem I had in the first place. Whatever Cyanogenmod did, re-locked my device, in some way, I'm guessing.
I'm now rooted, with TWP recovery, running Android 4.4.4 Dave GPE rom, and would REALLY like to be able to use my Polish sim card with this fantastic setup. Chainfire's regionlock away app does not work, gives me a CSC error message. My phone now says it's an i9505 instead of i337m
Anything I have overlooked? Any way I can get this fully unlocked and working the way I want it to?
*NOTE* I can't access *#0011# service menu, even though I flashed [i think] stock dialer.

You are not in the correct section
You need to be in this section.
http://forum.xda-developers.com/galaxy-s4-att/general
I can help you a little though. If the unlocking methodes fail, then it's usually because you don't have an older modem. You need to look for the modem you should flash in order for it to work. Afterwards you can flash the modem again you are on now. If you can't find it, just flash an old modem and try.
I find it hard to believe that Cyanogenmod could have caused this though.

Cool, that will be my next phase of attack. I appreciate the redirect and thoughts (Y)

[Q] [Help] Can't unlock SIM after ParanoidAndroid flash

Hi,
I just flashed my Galaxy S3 GT-I9300 from Android 4.3 to 4.4 with ParanoidAndroi ROM.
Eveyrthing work just fine except one thing : I can't unlock my SIM !
When I start the pone, a prompt ask me the PIN, and when I submit it, the wheel just turns, nothing happens.
I can access the phone when I set plane mode then reboot, but I have no mobile network (no SMS / Phone call etc.) :/
I tried to disable PIN security in the build.prop file by setting keyguard.no_require_sim=true, doesn't change anything.
I have this SIM for 3 years now, the phone is definitly not sim locked for this operator.
Anyone has an idea?

You flashed from 4.3 stock, or 4.3 custom??

MIKEYG86 said:
You flashed from 4.3 stock, or 4.3 custom??
Click to expand...
Click to collapse
4.3 stock
My baseband is I9300XXUGNA7

Try:
1. Reflashing Stock and see if the SIM is still working without unlock.
2. If yes; don't flash PA.
3. if No, that means it was locked, you need to get in contact with your service provider in order to unlock your phone; or buy a code off eBay.

[Q] Sim card problem

Hello,
I bought my Note 3 mobile and decided to flash C-Rom!
At the morning of one day I flashed the rom successfully. Later I installed all apps I wanted. I have my phone rebooted a lot of times with no problem. Some time at the afternoon of the same day I pick up the phone to stare at it! I activated the LTE option and deactivate it again. This was not the first time of doing it! After that the network signal was missing! I rebooted the phone, but it doesn't ask me for a PIN any more. I used my sim at another phone and it asked for a PIN. I used another SIM at my phone but it didn't ask for a PIN.
After dialing *#06# at Dialer a popup dialog shows up. The title of this dialog is MEID and the content is B0000000!
At settings>About phone>Status> the MEID is full of zeroes but the IMEI seems OK.
At the same screen i see the following:
Network - Searcing for Service
Mobile network type - Unknown
Mobile netwok state - Disconected
Service state - Out of service
My phone number - Unknown
MIN - Unknown
PRL version - Uknown
ICCID - Unknown
Thanks everyone in advance

Very strange.... without doing anything like flashing stock or modem?????

TheLiTTle said:
Hello,
I bought my Note 3 mobile and decided to flash C-Rom!
At the morning of one day I flashed the rom successfully. Later I installed all apps I wanted. I have my phone rebooted a lot of times with no problem. Some time at the afternoon of the same day I pick up the phone to stare at it! I activated the LTE option and deactivate it again. This was not the first time of doing it! After that the network signal was missing! I rebooted the phone, but it doesn't ask me for a PIN any more. I used my sim at another phone and it asked for a PIN. I used another SIM at my phone but it didn't ask for a PIN.
After dialing *#06# at Dialer a popup dialog shows up. The title of this dialog is MEID and the content is B0000000!
At settings>About phone>Status> the MEID is full of zeroes but the IMEI seems OK.
At the same screen i see the following:
Network - Searcing for Service
Mobile network type - Unknown
Mobile netwok state - Disconected
Service state - Out of service
My phone number - Unknown
MIN - Unknown
PRL version - Uknown
ICCID - Unknown
Thanks everyone in advance
Click to expand...
Click to collapse
The reason is unknown but it seems like your phone lost a valid IMEI/baseband.
Can you check the Baseband version?
Try to flash the stock firmware, or flash the baseband for your device.

The problem suddenly appeared and that's what makes me feel uncomfortable. The baseband number is N9005XXUENC2. I will try to flash whole firmware, but does anyone know how can I flash only the baseband? I don't want to stay with the original ROM!

TheLiTTle said:
The problem suddenly appeared and that's what makes me feel uncomfortable. The baseband number is N9005XXUENC2. I will try to flash whole firmware, but does anyone know how can I flash only the baseband? I don't want to stay with the original ROM!
Click to expand...
Click to collapse
Extract modem.bin and NON-HLOS.BIN files from the stock firmware, and flash via Odin.
Sent from my SM-N9005 using Tapatalk

It is my first Samsung. Could you be more specific? How can I extract those? Can you guide me through?

TheLiTTle said:
It is my first Samsung. Could you be more specific? How can I extract those? Can you guide me through?
Click to expand...
Click to collapse
Do you have the stock firmware file already?
Sent from my SM-N9005 using Tapatalk

Finally I was able to solve the problem. It is a problem with C-Rom and 4g option. I am going to write a new reply by tomorrow and also to the forum. I appreciate the help guys.
Thanks a lot

The problem is with the LTE activation/deactivation.
I am from Greece with COSMOTE provider. Here, in Greece, at the moment we have to pay an extra fee to the provider in order to have the option of using 4g. The steps as I believe are the following:
1). I am not paying this fee at the moment so I am not able to use 4g.
2). I activate 4g and immediately I deactivated it. I did not want to open it, just touching the selection at the notifications. This option is at the notifications when you slide down the notification bar using 2 fingers.
3). Then the signal goes off and I had to re-flash stock rom once again before flashing the custom rom. The problem has to do only with the signal and everything else works as charm in the C-ROM.
The C-ROM version which has this problem is this C-RoM-KK-v7.1-20140622-hlte.zip