Database Users

No sim inserted!

Okay so basically, I bought an S4 from local ads, unlocked it via a service i paid for as the free one on here didn't work (couldn't access service mode).
Entered given code, unlocked fine, was using it for about 1 hour and then it said something along the lines of "sim card removed, mobile data will not be used until valid sim is inserted".
Now it shows that there is no sim inserted even if there is.
I've tried multiple sims, including the original network it was locked to, still no sim stated.
I've tried flashing a lower modem in Odin, i've tried flashing the latest ROM in odin, (all official).
I have now run out of ideas! I phoned samsung support and they didnt do any troubleshooting and said it needs to be booked in for repair, im pretty gutted as i'm without the phone for that... Was just wondering if its a common fault? and any easy way to fix it.
Thanks in advance!

[Q] Blocked from AT&T after international travel

I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.

please someone tell me where to start
please tell me where to start? do i need safestrap?
samsondelilah said:
I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.
Click to expand...
Click to collapse

Take it to a best buy Samsung service counter and have them reflash the firmware or update it to MK2. Wipe everything (including internal and external SD card) Then, call att to unblock it again. If it relocks, then go back to the Samsung service counter, tell them the issue and see if they can restore your efs for you from a backup. If they can, do it and then unblock it.
If after all this it relocks, its not your device. Its att who are at fault. Then all you can do is to yell at them.
EDIT:
Another possibility is that the ppl who unlocked your phone overseas stole your imei number and used it to revive a blocked stolen phone. In that case your imei is in an international stolen imei database and you are probably out of luck.
Sent from my SGH-I337 using Tapatalk

RK said:
Take it to a best buy Samsung service counter and have them reflash the firmware or update it to MK2. Wipe everything (including internal and external SD card) Then, call att to unblock it again. If it relocks, then go back to the Samsung service counter, tell them the issue and see if they can restore your efs for you from a backup. If they can, do it and then unblock it.
If after all this it relocks, its not your device. Its att who are at fault. Then all you can do is to yell at them.
EDIT:
Another possibility is that the ppl who unlocked your phone overseas stole your imei number and used it to revive a blocked stolen phone. In that case your imei is in an international stolen imei database and you are probably out of luck.
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
Interesting. If the IMEI was stolen, what would the phone show? Would they clone the IMEI (so it would show the same IMEI) or would it come up as UNKNOWN or blank or something. Reason I am asking is that I've been try to fix an issue with my father-in-law's phone that completely lost the ability to connect to wifi/data after having his S4 "unlocked" in Vietnam to use a local SIM there. Tried may reflashes with MK2 and custom TW ROM's but none work with wifi anymore (data works ok).

If data and calling works then the imei is fine. Its some other issue..
Sent from my SGH-I337 using Tapatalk

All is speculation but there is a small posibility that when you gave your phone that person gave you another phone which indeed was stolen. Your best bet is to go to the samsung guys right now or learning how to restock your phone. You tube search videos How To Unroot & Unbrick Samsung Galaxy S4

so its been a few days now with no service. it turns out my phone has somehow been programmed with a different imei that comes up as stolen according to at&t. so the theory of my imei having been stolen is pretty possible. every time i have the phone unblocked from the network, one phone call or message causes it to trigger the stolen phone alert and kick me out the at&t network. i have been to the at&t store with my device and the original packaging that shows my original and correct imei but the one that the phone is registering on screen does not match what is on my actual handset sticker and original packaging. the phone never left my sight the entire trip so i am 100% positive my handset was never switched, if anything it was reprogrammed with the stolen imei and they stole mine which is now working fine out there for some crook
i just can't believe that at&t can't verify my original imei that came with the phone i bought from them and just reprogram my phone and get my service going again. its looking like i will need to find a way to recover my imei myself. although i just got the 4.4.2 update that force placed itself on my zero service phone. hope this post helps to alert others to be careful of this type of thing.

Wow! what country did u visit?
If your s4 had insurance I would report the phone as stolen and give the original Imei to be blacklisted and try to get a new phone.
Sent from my GT-I9505G using xda app-developers app

samsondelilah said:
I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.
Click to expand...
Click to collapse
You can do unroot and factory reset by follow this link
http://forum.xda-developers.com/showthread.php?t=2624397
I did it yesterday and good the news you can update your phone to 4.4.2

No Service with Sim Card Inserted

A few days I woke up with no service on the Nexus 6p. This was a few days after updating to the latest oreo build. Sim card seems detected because when I take it out another message shows up "No SIM card - No service", and when I put it back it only shows "No service". Tried putting the card in a Nexus 5X and it works fine.
Tried the following with nothing working so far:
- Switching 2G/3G/LTE and rebooting in between.
- *#*#4636#*#* and turning off the radio, switching between the different options of GSM/LTE/etc...
- Restoring a working nandroid backup
- Reflashing different ROMs
- Factory reset
- Factory reset then flashing ROMs
- Wiping cache and dalvik
- efs fix in twrp
Hardware version ANGLER-VN2
IMEI shows up under IMEI information tab but not under SIM Status tab, there it shows not available.
I live in Ontario Canada, carrier is Freedom mobile.
So now I'm stuck, tried calling google and hwawei and they won't do an RMA because my warranty is expired.
Anyone has any ideas to try?
Thanks in advance.

Not that this is going to help, but this has GOT to be an Oreo issue, myself as well as at least 4 others that I have seen has been getting the No service, or No Sim, mine did the No Sim, then started bootlooping.
---------- Post added at 07:36 AM ---------- Previous post was at 07:06 AM ----------
https://www.theandroidsoul.com/fix-...d-wifibluetooth-issues-restoring-twrp-backup/

No this has nothing to do with O.
Which version phone do you have? H1511 or H1512?
What country are you in now?
What is your carrier? If MVNO state that.
Are your IMEI and phone numbers showing up in settings?
Everyone, please put the most basic information in your profile like where you live, which carrier you are currently on, and maybe even which variant of your phone.

I updated the first post with more info. How do I tell if I have H1511 or H1512? I bought it from the google store in Canada.

More information is good. Please update your XDA profile so the next person trying to help can check there first. You can find the device variant by booting to bootloader (not recovery) and using the vol toggle to navigate to "Barcodes". IMEI should show up there too. Date of manufacture, Serial #, etc. I think you should have started a normal thead, not Q/A, BUT your IMEI and a lot of other information should be showing up under SIM info. That's a problem. Second, you say you did the EFS fix in TWRP. Can you explain how you did this? Did you use one of YOUR OWN TWRP backups which contained the modemst1,modemst2 and restored ONLY those two partitions to your device? Did you receive any confirmation or error? Have you tried using a SIM from a Rogers or Telus in your phone to see if the SIM info shows up?

Thanks for the help, I'll update my profile with this info as well.
in the bootloader the IMEI shows up along with the rest of the info. It's a H1511 device.
The EFS fix is by following this: https://www.theandroidsoul.com/fix-empty-imei-corrupted-efs-no-sim-unknown-baseband-wifibluetooth-issues-restoring-twrp-backup/
is modemst1 and 2 contained in the twrp backup? and if so how do I restore it? in restore options there's system, data, vendor and boot only. I guess it's an option in the backup that I haven't selected?
I tried another SIM also from freedom and it didn't work. I don't have a Rogers or other SIM to try currently.

Right, so if you didn't ever select the EFS partitions when using TWRP Backup, you never backed them up so under Restore they don't show up (so you can't use that method). You can however use TWRP terminal or fastboot to wipe those and reboot. I would be sure to try at least one SIM from either Rogers or Telus. If that doesn't work, then wipe the EFS partitions and let them rebuild (hopefully).

Definitely Oreo issue. Google messed with something and it broke data for many people. I have been troubleshooting this for the last week (Verizon, US, fully stock 6P) and finally found a thread where a Google rep acknowledged the problem and said it was high priority for a fix.

I wish you luck with that one @LucJoe. This has been happening for the past 2 years from MM, N, and now O...and XDA is full of threads (just look). So you just go ahead and wait for Google to fix it for you, LOL. - Not a new issue related to O.

Never happened to me before updating. The data issues manifest differently across different carriers but for some reason Oreo likes to play it safe and disconnect data. I have not been able to get LTE for more than a couple seconds, but will get slow unstable 3G occasionally. Google confirmed the issue here: https://productforums.google.com/forum/#!msg/phone-by-google/kw3ZcXd1BVs/7HYuANdoAgAJ

A recent success using terminal from TWRP (or the OS if you are rooted). You can also use fastboot to do the same thing using the commands in the article posted in this Q/A (method 2). Good luck! See thread here.

This seems like it's a different issue described in that thread. I'm not running out of data, there's no service and no connection of at all to any network.

I did find that and try it before posting here. It did nothing to fix the problem. It did say that something was copied over '4 MB copied, at 14.3 MB/s' something like that but nothing changed.

I also have the same issue. Have tried everything including going back to stock 7.1.2 & locking the bootloader. Nothing seems to work. Interestingly, when i pull up the hidden phone diagnostic menu, it shows all cell measurement info which means that the antenna is receiving signals but the phone somehow is not registered on the network?

I can wipe those partitions with fastboot but is it safe? I have never used TWRP and my problems started after updating to Oreo. Is there a chance the official OTA could corrupt those partitions?

@LucJoe- That fix is not for you. That is for users who have no IMEI or phone number under About Phone>>SIM info. Your issue (as I understand it) is a weak and intermittent signal that keeps disconnecting LTE and sounds like a carrier or SIM issue. Why not go get a new SIM provisioned for your phone. That or pop somebody else's SIM in your phone and see if you get a different outcome.

Yes that was my first thought as well. I got a new SIM, then another one. So 3 SIMs now with the same result. I've been on the phone with so many techs from Verizon/Total Wireless and none of them have any answers. If I put the same SIMs into a Moto E4 I picked up for testing, it works fine. But the 6P immediately disconnects from LTE then bounces between 3G/1X.
My next test is to try a SIM from a different network I guess... maybe Verizon is blocking my 6P. Or maybe my LTE radio is damaged somehow.

So I did this using TWRP but wasn't sure if it actually went through or not. I did it now through adb from pc and also fastboot and it says permission denied. Any idea how to bypass that?

SIM card not detected

I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.

msmcintosh said:
I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.
Click to expand...
Click to collapse
Probably should of checked it out before loading a custom ROM. That being said if the ROM is 8.0 I don't think the first version of the update is compatible with T-Mobile.
"8.0.0 (OPR6.170623.013, Aug 2017, Not for TMO/USCC/Fi)"
You should maybe try a stock ROM first. Get nexus root kit. There is an option to revert the phone back to stock. Might help.
Just a shot in the dark. May also be locked to a region. Good luck though.

I reinstalled stock Oreo. Now, I'm only seeing "No Service". I don't know if this is of significance, but when I check Settings - > System - > About phone - > Status, SIM status everything is blank. At least the SIM was detected. I didn't realize when I installed stock Oreo it would wipe out my SDcard.
The vendor image is used with Nitrogen was opr5.170623.007.img.

And I suppose the sim works in other phones?
It's hard to say what is going on. May just be in backwards?
Aside from the bootloop and battery issues the 6p has been awesome as far as loading ROMs. You never have to replace the bootloader so even if you break the recovery it can be fixed easily. Not the same for my sapphire unfortunately.
Anyways I would first say it may be a physical issue, Especially if the sim says it's blank. Again, good luck.

I believe it's just Android 8 and not the phone. Go through any 6p Oreo thread and will find one person with this problem. Solutions that where posted fingerprint/pincode security off before flashing, no encryption on first boot and solution that worked for me complete wipe of phone flashing stock Oreo. I haven't heard any direct answer on what the cause is and I think the first 2 solutions worked for people because they did a clean flash of stock Android 8 anyways.

Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal".
I installed the factory Nougat ROM and still no service.
Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.

msmcintosh said:
Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal". I installed the factory Nougat ROM and still no service. Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.
Click to expand...
Click to collapse
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.

v12xke said:
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.
Click to expand...
Click to collapse
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways?
I don't have access to another carriers SIM card.

msmcintosh said:
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways? I don't have access to another carriers SIM card.
Click to expand...
Click to collapse
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.

v12xke said:
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.
Click to expand...
Click to collapse
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Spent an hour at T-Mobile. The sales rep was determined to fix it, but in the end was unsuccessful. The Ebay seller issued an RMA and I dropped off at the P.O.. Will try getting another.

msmcintosh said:
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Click to expand...
Click to collapse
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?

v12xke said:
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?
Click to expand...
Click to collapse
When I went into Settings, the IMEI was present, but no carrier information. The phone recognized the SIM card, but that was all.
In the chat session with Google Support, I did ask about Google-Fi and she wrote that she was unable to provide any information on that. She said the only information she could provide is where the phone was purchased.

I came across the same issue. Just flash your vendor.img using flashfire, this will fix everything.

Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word. ?

Exodusche said:
Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word.
Click to expand...
Click to collapse
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.

swamp2 said:
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.
Click to expand...
Click to collapse
could you detail how to do just that? Because I'm in Brazil and I have the same problem.

i9505 no network service at all (only emergency calls) - any ideas?

Hey there!
I try to keep it short. I have no network service (the sim is working in other phones). There is sometimes a "stop" like symbol in the top bar or an exclamation mark saying "no chosen network available". However, emergency calls should be possible (phone got network access).
I bought the phone, so it's used and that "problem" was known. I thought I could fix it. I tried the following:
Rooting and RegionLockAway.
Flashing new Firmware (I9505XXUHOA7)
Flashing the ME2 modem and trying to SIM-Unlock it. However I get an popup "error" after pressing NV-Rebuild (it stated Golden Backup exists) and then the phone immediately reboots.
SIM detection seems to work (asks for PIN and notifies on empty sim)
The IMEI is there.
If I try to choose networks it gets a list with EPlus, T-Mobile and Vodafone (I am currently in Germany). Unfortunately I do not know where the phone's from.
Also, I never experienced any popups asking for unlock codes or similar - it is just not able to register on the network.
How can I make sure theres no SIM Lock?
How can I make sure theres no Netlock?
After those two are clear what else could be done? What about NVData?
Anyone any ideas? Thanks!
I can post some infos from the service/UMTS menu, however I am not sure which. I also searched and tried hours but without success.

Replace the SIM card tray. From appearances yours is dying.

Thanks for the reply. Can I test this somehow? I am just wondering since it asks for SIM-PIN and even reads APN data etc. I just searched and it is about 10 bucks on ebay and I should be able to do it at home that would be cool. So since it is detecting my SIM can I test somehow whether there could be other problems causing this problem bevore I try to replace that sim-slot?
Thank you!
By the way: Yesterday I also tried to repair NVData with the SamsungUnlock software as posted somewhere here. While that worked without a problem it did not change anything.

To sim unlock the phone, you could try flashing the 4.2.2 modem, rooting, and using regionlockaway.

fassal said:
Can I test this somehow?
Click to expand...
Click to collapse
I wish there was a way to test it. I only knew mine was bad by sheer luck. Mine revealed itself only after flashing an Android 4.2.2 stock ROM; more current versions didn't show anything.

Could there be a loose connection inside the phone?

Where it is a known issue, there is a possibility that the original owner replaced the SIM tray. When they did, they likely forgot to reuse the foam pad from the top of the connector on the old tray. If that pad is missing the connector will pop up in time.

hey thanks for your help!
I will open the phone and check the connector of the SIM-Tray. But as I already described, it even asks me for the SIM-Pin, but maybe even though something might not be right.
Regarding flashing an 4.4.2 Modem: Is that the "9505_DXUAME2_MODEM.rar"? If, I tried that already (installed that modem, rooted, RegionLockAway and even with the Serive Menu SHA256 OFF method (this one did not work since I got an Error and the phone did not freeze etc.). However, I did not install a full 4.4.2. Stock Rom yet.
Well maybe I could buy a SIM Tray and just connect the PIN without acutally gluing it on the phone. This way I might be able to get a refund if this does not do the trick.
If all these fail I just have to find some new use for that phone

You cannot use an Android 4.4.2 modem or ROM to unlock. The modem or ROM MUST be from Android 4.2.2 or RegionLock Away will not work.
Regarding the SIM tray, foam mounting tape from the local store on top of the connector will work. No need of glue.