SIM card not detected - Nexus 6P Q&A, Help & Troubleshooting

I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.

msmcintosh said:
I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.
Click to expand...
Click to collapse
Probably should of checked it out before loading a custom ROM. That being said if the ROM is 8.0 I don't think the first version of the update is compatible with T-Mobile.
"8.0.0 (OPR6.170623.013, Aug 2017, Not for TMO/USCC/Fi)"
You should maybe try a stock ROM first. Get nexus root kit. There is an option to revert the phone back to stock. Might help.
Just a shot in the dark. May also be locked to a region. Good luck though.

I reinstalled stock Oreo. Now, I'm only seeing "No Service". I don't know if this is of significance, but when I check Settings - > System - > About phone - > Status, SIM status everything is blank. At least the SIM was detected. I didn't realize when I installed stock Oreo it would wipe out my SDcard.
The vendor image is used with Nitrogen was opr5.170623.007.img.

And I suppose the sim works in other phones?
It's hard to say what is going on. May just be in backwards?
Aside from the bootloop and battery issues the 6p has been awesome as far as loading ROMs. You never have to replace the bootloader so even if you break the recovery it can be fixed easily. Not the same for my sapphire unfortunately.
Anyways I would first say it may be a physical issue, Especially if the sim says it's blank. Again, good luck.

I believe it's just Android 8 and not the phone. Go through any 6p Oreo thread and will find one person with this problem. Solutions that where posted fingerprint/pincode security off before flashing, no encryption on first boot and solution that worked for me complete wipe of phone flashing stock Oreo. I haven't heard any direct answer on what the cause is and I think the first 2 solutions worked for people because they did a clean flash of stock Android 8 anyways.

Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal".
I installed the factory Nougat ROM and still no service.
Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.

msmcintosh said:
Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal". I installed the factory Nougat ROM and still no service. Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.
Click to expand...
Click to collapse
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.

v12xke said:
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.
Click to expand...
Click to collapse
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways?
I don't have access to another carriers SIM card.

msmcintosh said:
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways? I don't have access to another carriers SIM card.
Click to expand...
Click to collapse
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.

v12xke said:
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.
Click to expand...
Click to collapse
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Spent an hour at T-Mobile. The sales rep was determined to fix it, but in the end was unsuccessful. The Ebay seller issued an RMA and I dropped off at the P.O.. Will try getting another.

msmcintosh said:
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Click to expand...
Click to collapse
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?

v12xke said:
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?
Click to expand...
Click to collapse
When I went into Settings, the IMEI was present, but no carrier information. The phone recognized the SIM card, but that was all.
In the chat session with Google Support, I did ask about Google-Fi and she wrote that she was unable to provide any information on that. She said the only information she could provide is where the phone was purchased.

I came across the same issue. Just flash your vendor.img using flashfire, this will fix everything.

Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word. ?

Exodusche said:
Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word.
Click to expand...
Click to collapse
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.

swamp2 said:
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.
Click to expand...
Click to collapse
could you detail how to do just that? Because I'm in Brazil and I have the same problem.

Related

Not Registered on Network

Hi guys,
I recently picked up a used S4 on Craigslist for cheap because the guy "screwed up" using Odin and flashed something that caused his phone to not register on any networks. I figured, what the hell, it's cheap enough and I might be able to restore it. So far I've restored the Rogers firmware over Odin and tried installing a custom rom/recovery too. I'm still getting this problem unfortunately. The IMEI reported with *#06# and in the status screen does match the sticker on the inside of the phone.
So I'm sure everyone's going to suggest that the phone was stolen and the IMEI has been blacklisted. My provider (Fido/Rogers) apparently doesn't care if the IMEI is blacklisted, they'll let it run anyway. I called up Fido anyway (since I'm a Fido customer) and asked them about the IMEI of this phone and they say they don't have any record of anyone calling in reporting it stolen and they don't have an IMEI database so she didn't have much to say about it.
Does anyone have any other suggestions? I've also flashed just the kernel, and I will flash a modem onto it too. I know my SIM card works, and both my SIM card and the last owners SIM cards don't work. I know the radio works because it picks up the emergency signal fine, and the SIM tray isn't damaged because when I put in my Fido SIM the Fido APN's automatically come up, as well as the lock screen goes from "No SIM inserted" to "unregistered SIM." Could my EFS partition be borked? Wifi works and IMEI shows up correctly.
The buyer said he would take the phone back if I can't fix it, but I want to try a bit more before I give up. If anyone has any ideas or suggestions, that would be great. Thanks a lot in advance XDA!
Summary:
-Used S4
-Owner flashed something wrong in Odin
-Gets "Not registered to network" error, unregistered SIM error
-Tried restoring
-Tried new ROM/Recovery
-Carrier says IMEI is fine, also tried directly registering the IMEI to my account
-IMEI is correct in settings/sticker on back of phone
-Wifi/everything else all works
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
MatinatorX said:
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
Click to expand...
Click to collapse
My girlfriend has a Bell sim, which when we insert, gives us the "Please enter unlock code" screen.
My sim does not do that. I know this device is for my carrier, but I figure the easiest way to get this going is to just unlock it and see if the problem persists on other networks.
I've tried that unlock tutorial before. The first time I tried it, when I just got the phone from the previous owner, it said "Golden-backup does not exist" so I couldn't do the restore step of that guide. After Odin-flashing everything and starting over, I can't even get into the UMTS menu anymore! I'll try another restore and give it another go though.
Edit: Another problem. I did a restore again using Odin and notices that it never properly wipes the phone. When I finish flashing, my Wifi still autoconnects on first boot, and every few seconds, a process crashes causing the phone to freeze. Has anyone heard of this kind of problem before?
Quick update:
Managed to Odin-flash it to the earliest firmware I could find for the phone without any crashing or freezing problems. Trying to do the network unlock method mentioned online. It does not work, even though I'm following the instructions to a T. Could it be that my EFS partition is borked and that the NV rebuild can't happen, meaning my radio configuration would also be borked?
Edit: Oh and when I booted up my phone for the first time, the phone was actually ON Fido! But within a few seconds, it went back to "Emergency calls only."
Hmm, that is some odd behavior, and definitely not a carrier lock. Shame it's never that simple to fix.
Not quite the same as your issue, but I lost my ability to make and receive calls after flashing a newer modem on an AOSP firmware. Flashing custom kernels, older modems, the latest stock rom and kernel were no help at all. I tried everything I could think of short of groveling. In the end the only way I got everything working again was to flash the original factory firmware my phone shipped with, factory wipe it from stock recovery, then flash it again. If you've already tried that (and I'm guessing you have), consider contacting Samsung regarding warranty. They've been really good to me in the past, even with second-hand phones.
I can confirm that Odin doesn't clean everything out. In my trials I also noticed that flashing via ODIN without a factory reset presented no setup wizard, caused lots of FC's and left some previous files hanging around.
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
make sim fit tighter
graydiggy said:
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I had trouble with my handset after it got run over in the street, making it's otterbox earn it's money. The only bad symptom after that episode was Emergency calls only kept recurring.
I cut a tiny square of transparent scotch tape, avoided touching the sticky side, and placed it squarely on the SIM chip's backside, to make it fit the sim slot more snugly. It sounds like you should try stacking two or three layers on your chip as it sounds to be more loose than mine is.
Hi everybody! Thanks for all the help trying to fix it! It ended up being that the guys the previous owner had unlock it used the debug-menu unlock method and my phone was one of the ones that doesn't accept it. Lots of other people complained about similar problems as me in the free unlock method thread. In the end, I paid for the FastGSM USB Unlock method and it fixed the problem.
OH MY GOSH YOU JUST SAVED ME from buying another phone!! THANKS so much.. I added 3 layers of tape on the back of my sim and it works!!! weird.. cause I have the Dual Sim.. and it was the first sim that would not work. the second sim was fine.. anyways.. THANKS SO MUCH!!

Need some help getting back into things, thanks!

Hey all! I have made the switch to a Nexus 6P about a year ago, so I am quite rusty with the S5 and how to do things with it. I recently sold an S5 on swappa, and I am attempting to help that user get it back to stock. I would have done this before selling, but we thought the process would have been more simple.
To quote the user I am assisting at the moment "... I crossed into canada a few days ago, phone worked good with international plan. cross back to US and keep getting weird "not registered on network" messages and have 0 connectivity to my Verizon phone network. Tried new sim card, verizon store says the issue is because it is rooted etc (doubt they know what they are talking about)....But figured i'd do a clean install etc and see what happens. Followed instructions for Odin. From what i read it sounds like I need the OA 8 Lollipop retail tar..phone model number is SM-G900V. Keep getting "NAND Write Start!! FAIL! (Auth)" in Odin. Tried multiple USB cables and other random tips I found online. Any advice? Am I using the wrong stock tar?"
What can I/we do to resolve this issue? I have searched xda, but I am totally lost with the S5 to be honest. Things have changed so much since I used the phone that I have no idea where to start. It was on Alliance ROM before I shipped it. It has the Toshiba eMMC (or whichever doesn't have bootloader unlock).
Again, thanks in advance guys!
Some more info about the phone, I'm the buyer.
Still running Alliance. I do have an IMEI # (some sites say that could be an issue).
Model/Phone name is Samsung Galaxy S5 SM-G900V
Baseband Version is G900VVRU2BOK3
Kernel Version: 3.4.0 [email protected] #1
Tue Nov 17 20:06:51 KST 2015
Build number: AllianceROM_VZW_V10_G900V_XXU1BOH4
Knox version 2.3
Exact message I get is "out of service area" when i make a call. then a "mobile network not available" message will pop up after.
miketon907 said:
Some more info about the phone, I'm the buyer.
Still running Alliance. I do have an IMEI # (some sites say that could be an issue).
Model/Phone name is Samsung Galaxy S5 SM-G900V
Baseband Version is G900VVRU2BOK3
Kernel Version: 3.4.0 [email protected] #1
Tue Nov 17 20:06:51 KST 2015
Build number: AllianceROM_VZW_V10_G900V_XXU1BOH4
Knox version 2.3
Exact message I get is "out of service area" when i make a call. then a "mobile network not available" message will pop up after.
Click to expand...
Click to collapse
Silly question, but have you tried pulling the battery, and Sim, let it sit for a sec, then power on to see if you have service? Might just need to reset the prl. Never been to Canada with the phone so idk what's going on ha.
Could also check the data settings to make sure it's set to CDMA+LTE instead of global or whatever other options it has. You haven't flashed a new radio file, have you? @miketon907
tr4nqui1i7y said:
Silly question, but have you tried pulling the battery, and Sim, let it sit for a sec, then power on to see if you have service? Might just need to reset the prl. Never been to Canada with the phone so idk what's going on ha.
Could also check the data settings to make sure it's set to CDMA+LTE instead of global or whatever other options it has. You haven't flashed a new radio file, have you? @miketon907
Click to expand...
Click to collapse
Pulled battery out and sim. No service fix. If I turn phone on with sim card out, it will say "no sim card". back sim card back in, no net work connection....It is set to CDMA+LTE. No, I have not flashed a radio file.
miketon907 said:
Pulled battery out and sim. No service fix. If I turn phone on with sim card out, it will say "no sim card". back sim card back in, no net work connection....It is set to CDMA+LTE. No, I have not flashed a radio file.
Click to expand...
Click to collapse
Ok, just trying to rule things out.
You activated the SIM in the US and used it before going to Canada, right?
Yep. so Sim card A which I got after buying the phone was working good. I went to Canada and used same sim card on international plan, went back to US and suddenly phone loses mobile connection and has no service as soon as I cross US border. went to Verizon for sim card B, sim card B does not work either.
miketon907 said:
Yep. so Sim card A which I got after buying the phone was working good. I went to Canada and used same sim card on international plan, went back to US and suddenly phone loses mobile connection and has no service as soon as I cross US border. went to Verizon for sim card B, sim card B does not work either.
Click to expand...
Click to collapse
You could try just doing a factory reset on recovery if you haven't already. Instead of starting from stock. Just wipe the data partition. If you wipe the system partition it won't have anything to boot into
oh. Well i'll try that later tonight. Report back around 11pm est. thanks!
tr4nqui1i7y said:
You could try just doing a factory reset on recovery if you haven't already. Instead of starting from stock. Just wipe the data partition. If you wipe the system partition it won't have anything to boot into
Click to expand...
Click to collapse
ok did that. (wipedata/factory reset->wipe cache partition). still have alliance-safestrap etc on the phone. sim card still giving weird messages.
miketon907 said:
ok did that. (wipedata/factory reset->wipe cache partition). still have alliance-safestrap etc on the phone. sim card still giving weird messages.
Click to expand...
Click to collapse
Still the same messages?
yes, same messages.
miketon907 said:
yes, same messages.
Click to expand...
Click to collapse
Try flashing one of the modems on this page. It should reset the radio to have service again. I'd do it without the sim card in. Boot once, you obviously won't have service since there isn't a sim. Then turn off the device, insert the SIM and reboot.
I am looking into the write fail now just in case you can't even flash a modem file.
Also, you downloaded the samsung drivers, correct?
EDIT: I found an old thread that might help you troubleshoot odin - http://forums.androidcentral.com/sa...hacks/391849-galaxy-s5-odin-failing-root.html
EDIT 2: You might just have to switch to a different tar file. This user states that they used the same stock version as the one they were currently on. I'd give that a shot first. Then check to make sure "block reactivation" in security settings isn't checked. The exact directions that should get you going are from a user on that page, as follows;
"chainfire xda quote op-Follow these instructions to the letter. Do not touch any buttons or checkboxes that are not listed below to touch!
- Download and unzip the CF-Auto-Root-....zip file (see posts below this one)
- If you end up with a recovery.img and cache.img file, you've extracted twice. You need to end up with a .tar.md5 file - don't extract that one
- (USB) Disconnect your phone from your computer
- Start Odin3-vX.X.exe
- Click the PDA button, and select CF-Auto-Root-....tar.md5
- Put your phone in download mode (turn off phone, then hold VolDown+Home+Power to boot - if it asks you to press a button to continue, press the listed button, or run adb reboot download command)
- (USB) Connect the phone to your computer
- Make sure Repartition is NOT checked
- Click the Start button
- Wait for Android to boot
- Done (if it took you more than 30 seconds, you need practise!)
NOTE: Sometimes the device does *not* boot into recovery mode and root your device. Just do the entire procedure again if this happens. If it still will not install root and such, make sure that in Odin "Auto Reboot" is not checked. Then after flashing, pull the battery, and boot with VolUp+Home+Power button to boot into recovery manually. This will start the install process.
New to Samsung? Unfamiliar with Odin? Think all the above is a hassle? Get used to it. It's very simple, and us Samsung folk use Odin (or Mobile ODIN ) for everything! It's so very very convenient once you get used to it. Notice the 30 second comment above? For experienced users, the entire process indeed takes only 30 seconds!" - Dale Borrelli
Final note. Try the tar for the android version you are currently on first, then go up to the version you'd like to be on.
Edit: @miketon907 any luck yet?
yes, thanks a lot. flashing the modem worked. have service now again.

6P No Service | Vivo

Okay, who has followed my posts know my new Nexus 6P, which I bought from a guy wasn't recognizing my SIM card. (I'm apparently the second owner. He said that he imported the device so I assume that he was really the first owner)
Luckily I made it recognize the SIM card putting a tape on it at the SIM tray, but now my device keeps at No Service | Vivo.
Vivo is my carrier, but no matter what I do my Network Type at *#*#4636#*#* keeps at LTE/*I don't remember/CDMA. I've tried changing it in Settings/more/cellular network but didn't work either. Removing and putting SIM tray again didn't work as well.
Flashed factory image didn't work too. Also, flashing custom ROM didn't work.
Someone have a solution for it, please?
Since I fixed the unrecognized SIM with a simple tape I can believe something will fix this No Service trouble.
Had the same issue at my wifes old opo, the simpins inside the phone were broken. May yours are only bent if your lucky, hard to check without opening the backcover. Can you try another sim card first, friends, family or neighbors??? Or you need one tape more I had to replace the mobo. Took one of a broken phone cheap from the bay.
coremania said:
Had the same issue at my wifes old opo, the simpins inside the phone were broken. May yours are only bent if your lucky, hard to check without opening the backcover. Can you try another sim card first, friends, family or neighbors??? Or you need one tape more I had to replace the mobo. Took one of a broken phone cheap from the bay.
Click to expand...
Click to collapse
I'll try to tape it even more. I've checked over xda and a guy fixed it flashing February factory image. I'll try it as soon as I arrive home.
Debuffer said:
I'll try to tape it even more. I've checked over xda and a guy fixed it flashing February factory image. I'll try it as soon as I arrive home.
Click to expand...
Click to collapse
Hope you don't have to stay on it, good luck
Edit: is your simcardholder ok ?? May one site hangs and you don't have contact to the right pin.
Edit2: can you see the pins by using a bright flashlight ???
coremania said:
Hope you don't have to stay on it, good luck
Edit: is your simcardholder ok ?? May one site hangs and you don't have contact to the right pin.
Edit2: can you see the pins by using a bright flashlight ???
Click to expand...
Click to collapse
The device recognize the SIM, but it doesn't get network.
Debuffer said:
The device recognize the SIM, but it doesn't get network.
Click to expand...
Click to collapse
Yes, I get that, this was exactly my issue with the opo. Recognize but no service.
Your phone may be stuck on USA bands. The hidden menu apparently is buggy and once USA bands is selected by accident, you can't change it back. 7.1.2 was supposed to have added the ability to switch back to Auto, but I cannot confirm that. Look here. I know you are new, so to access the menu, youopen up the dialer and type this in- *#*#4636#*#*
I just noticed that I can switch to any (PRL) network in *#*#4636#*#*, but can't switch to LTE, GSM or WCDMA without the (PRL)...
v12xke said:
Your phone may be stuck on USA bands. The hidden menu apparently is buggy and once USA bands is selected by accident, you can't change it back. 7.1.2 was supposed to have added the ability to switch back to Auto, but I cannot confirm that. Look here. I know you are new, so to access the menu, youopen up the dialer and type this in- *#*#4636#*#*
Click to expand...
Click to collapse
I'm download it and very hopeful because it worked for many people... Anyway, this are the bands I've available for now:
United States
Cellular 800
PCS
Class 10 (800Mhz-Secondary)
Hopefully this PureNexus gonna fix this issue.
Debuffer said:
I'm download it and very hopeful because it worked for many people... Anyway, this are the bands I've available for now:
United States
Cellular 800
PCS
Class 10 (800Mhz-Secondary) Hopefully this PureNexus gonna fix this issue.
Click to expand...
Click to collapse
Sounds like you are stuck on USA bands. Good luck.
v12xke said:
Sounds like you are stuck on USA bands. Good luck.
Click to expand...
Click to collapse
My Nexus 6 (shamu), which works perfectly with the same Nano SIM, has all the Network Bands I quoted in my previous post + Class 15.
Not sure if my device should use Class 15, but I'm (was) using the same ROM on both (PureNexus Shamu and PureNexus Angler) and the angler doesn't work.
Download Chroma ROM to test it since the PureNexus quoted in the post you sent me is bootlooping in the Google Logo.
Just an EDIT...
I can select the Automatic bands selector, and it says that the Automatic was selected, which still doesn't give me any signal strenght.
Debuffer said:
Just an EDIT... I can select the Automatic bands selector, and it says that the Automatic was selected, which still doesn't give me any signal strenght.
Click to expand...
Click to collapse
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
v12xke said:
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
Click to expand...
Click to collapse
I'm now downloading a factory image for 6.0.1 then I'll flash PureNexus again. I read in the thread that it needs the 6.0.1 vendor to boot.
I'll flash this 6.0.1 stock then I'll flash PureNexus. Fingers crossed to this work.
Anyway, can we talk via Telegram? You look like know more than I and I would love to keep talking to you during this proccess.
I'm @Debuffer.
v12xke said:
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
Click to expand...
Click to collapse
And I meant I could select the Automatic Band in the latest 7.1.2 PN and/or stock rom.
Unhappily it didn't work.
Still No Service|Vivo
Just came from the tech and he tested the antenna. Everything is working great with the antenna. Anyway, I can't get any signal. He said maybe there's a problem in the SIM slot, and he showed me that the 6P is dual SIM
He told me to try finding a dual SIM tray and put my SIM in the slot 2.
Someone have any idea about what to do with it?

No Service with Sim Card Inserted

A few days I woke up with no service on the Nexus 6p. This was a few days after updating to the latest oreo build. Sim card seems detected because when I take it out another message shows up "No SIM card - No service", and when I put it back it only shows "No service". Tried putting the card in a Nexus 5X and it works fine.
Tried the following with nothing working so far:
- Switching 2G/3G/LTE and rebooting in between.
- *#*#4636#*#* and turning off the radio, switching between the different options of GSM/LTE/etc...
- Restoring a working nandroid backup
- Reflashing different ROMs
- Factory reset
- Factory reset then flashing ROMs
- Wiping cache and dalvik
- efs fix in twrp
Hardware version ANGLER-VN2
IMEI shows up under IMEI information tab but not under SIM Status tab, there it shows not available.
I live in Ontario Canada, carrier is Freedom mobile.
So now I'm stuck, tried calling google and hwawei and they won't do an RMA because my warranty is expired.
Anyone has any ideas to try?
Thanks in advance.
Not that this is going to help, but this has GOT to be an Oreo issue, myself as well as at least 4 others that I have seen has been getting the No service, or No Sim, mine did the No Sim, then started bootlooping.
---------- Post added at 07:36 AM ---------- Previous post was at 07:06 AM ----------
https://www.theandroidsoul.com/fix-...d-wifibluetooth-issues-restoring-twrp-backup/
No this has nothing to do with O.
Which version phone do you have? H1511 or H1512?
What country are you in now?
What is your carrier? If MVNO state that.
Are your IMEI and phone numbers showing up in settings?
Everyone, please put the most basic information in your profile like where you live, which carrier you are currently on, and maybe even which variant of your phone.
I updated the first post with more info. How do I tell if I have H1511 or H1512? I bought it from the google store in Canada.
More information is good. Please update your XDA profile so the next person trying to help can check there first. You can find the device variant by booting to bootloader (not recovery) and using the vol toggle to navigate to "Barcodes". IMEI should show up there too. Date of manufacture, Serial #, etc. I think you should have started a normal thead, not Q/A, BUT your IMEI and a lot of other information should be showing up under SIM info. That's a problem. Second, you say you did the EFS fix in TWRP. Can you explain how you did this? Did you use one of YOUR OWN TWRP backups which contained the modemst1,modemst2 and restored ONLY those two partitions to your device? Did you receive any confirmation or error? Have you tried using a SIM from a Rogers or Telus in your phone to see if the SIM info shows up?
Thanks for the help, I'll update my profile with this info as well.
in the bootloader the IMEI shows up along with the rest of the info. It's a H1511 device.
The EFS fix is by following this: https://www.theandroidsoul.com/fix-empty-imei-corrupted-efs-no-sim-unknown-baseband-wifibluetooth-issues-restoring-twrp-backup/
is modemst1 and 2 contained in the twrp backup? and if so how do I restore it? in restore options there's system, data, vendor and boot only. I guess it's an option in the backup that I haven't selected?
I tried another SIM also from freedom and it didn't work. I don't have a Rogers or other SIM to try currently.
Right, so if you didn't ever select the EFS partitions when using TWRP Backup, you never backed them up so under Restore they don't show up (so you can't use that method). You can however use TWRP terminal or fastboot to wipe those and reboot. I would be sure to try at least one SIM from either Rogers or Telus. If that doesn't work, then wipe the EFS partitions and let them rebuild (hopefully).
Definitely Oreo issue. Google messed with something and it broke data for many people. I have been troubleshooting this for the last week (Verizon, US, fully stock 6P) and finally found a thread where a Google rep acknowledged the problem and said it was high priority for a fix.
I wish you luck with that one @LucJoe. This has been happening for the past 2 years from MM, N, and now O...and XDA is full of threads (just look). So you just go ahead and wait for Google to fix it for you, LOL. - Not a new issue related to O.
Never happened to me before updating. The data issues manifest differently across different carriers but for some reason Oreo likes to play it safe and disconnect data. I have not been able to get LTE for more than a couple seconds, but will get slow unstable 3G occasionally. Google confirmed the issue here: https://productforums.google.com/forum/#!msg/phone-by-google/kw3ZcXd1BVs/7HYuANdoAgAJ
A recent success using terminal from TWRP (or the OS if you are rooted). You can also use fastboot to do the same thing using the commands in the article posted in this Q/A (method 2). Good luck! See thread here.
This seems like it's a different issue described in that thread. I'm not running out of data, there's no service and no connection of at all to any network.
I did find that and try it before posting here. It did nothing to fix the problem. It did say that something was copied over '4 MB copied, at 14.3 MB/s' something like that but nothing changed.
I also have the same issue. Have tried everything including going back to stock 7.1.2 & locking the bootloader. Nothing seems to work. Interestingly, when i pull up the hidden phone diagnostic menu, it shows all cell measurement info which means that the antenna is receiving signals but the phone somehow is not registered on the network?
I can wipe those partitions with fastboot but is it safe? I have never used TWRP and my problems started after updating to Oreo. Is there a chance the official OTA could corrupt those partitions?
@LucJoe- That fix is not for you. That is for users who have no IMEI or phone number under About Phone>>SIM info. Your issue (as I understand it) is a weak and intermittent signal that keeps disconnecting LTE and sounds like a carrier or SIM issue. Why not go get a new SIM provisioned for your phone. That or pop somebody else's SIM in your phone and see if you get a different outcome.
Yes that was my first thought as well. I got a new SIM, then another one. So 3 SIMs now with the same result. I've been on the phone with so many techs from Verizon/Total Wireless and none of them have any answers. If I put the same SIMs into a Moto E4 I picked up for testing, it works fine. But the 6P immediately disconnects from LTE then bounces between 3G/1X.
My next test is to try a SIM from a different network I guess... maybe Verizon is blocking my 6P. Or maybe my LTE radio is damaged somehow.
So I did this using TWRP but wasn't sure if it actually went through or not. I did it now through adb from pc and also fastboot and it says permission denied. Any idea how to bypass that?

S8 unlocked but no service

I bought used S8 that had clean IMEI (not blacklisted), it was locked on Sprint and with financial eliglibity. Before I got it unlocked it didn't recognised any sim card, after unlocking it did regular setup on my ATT card with all the ATT apps but it doesn't have service. Then I tried with Verizon SIM and it did the same, regular setup but no service. What do you think what's the problem ?
Phone build number : R16NW.G950USQS3CRE2
Is it rooted, and if it is, have you uninstalled any system packages
If not, try a factory reset and making sure the sim is active and APN settings are working and you have chose a network
haroon.y said:
Is it rooted, and if it is, have you uninstalled any system packages
If not, try a factory reset and making sure the sim is active and APN settings are working and you have chose a network
Click to expand...
Click to collapse
It's not rooted, I did remote unlock with unlocking service and they flashed original firmware on it, nothing should be messed up.
I did factory reset few times as well as network reset. I double checked APN info and ofc it's setted up together with card.
I forgot to mention that phone is not showing up IMEI, actually nothing when I type *#06# in dial
that mean you lost imei ....flash factory firmware by yourself...it will do the trick
khawarjaved said:
that mean you lost imei ....flash factory firmware by yourself...it will do the trick
Click to expand...
Click to collapse
Can you explain me which one I need ? What about bootloader, is it the same ? I've checked thread about bootloader and mine is "carrier firmware", not unlocked.
Which career search for career. Look at the build number in abiut and search for that.
I'm using ATT and my phone was locked on Sprint, so I flashed Sprint firmware and It's the same. I put the SIM card in, it did ATT setup and all of the apps from carrier but it's still block sign instead of signal sign in top right corner and airplane mode is light blue (not usual blue like when you turn it on)
At least this time it's showing up imei in dialer
I couldn't find ATT firmware, if someone knows there's my build number in first post.

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