This phone is permanently locked [D802] - G2 Q&A, Help & Troubleshooting

Hello XDA
i've bought an LG G2 D802 from a person and i've lost his contact, it's locked to SFR France, and i'm loocking how i could unlock this device, but when i put 2945#*802# it shows me
"This phone is permanently locked and can't be locked"
please tell me how can i reset this counter, or unlock it without code
the phone is on stock rom KK, rooted and twrp recovery installed
thank you so much

softman20 said:
Hello XDA
i've bought an LG G2 D802 from a person and i've lost his contact, it's locked to SFR France, and i'm loocking how i could unlock this device, but when i put 2945#*802# it shows me
"This phone is permanently locked and can't be locked"
please tell me how can i reset this counter, or unlock it without code
the phone is on stock rom KK, rooted and twrp recovery installed
thank you so much
Click to expand...
Click to collapse
Are you sure, Its not the case of Bad ESN? If so there's no way around.
Otherwise you can Order for Unlock code using your IMEI and purchase it through eBay or any other site.
Usually that's how i do. Easiest method to Unlock the device.

what means bad esn ? and how can i verify if it's bad ESN or not ?
i can purshase the code yes but how will i put it ? it don't let me type the code (phone is permanently locked)
thanks
dr.patron99 said:
Are you sure, Its not the case of Bad ESN? If so there's no way around.
Otherwise you can Order for Unlock code using your IMEI and purchase it through eBay or any other site.
Usually that's how i do. Easiest method to Unlock the device.
Click to expand...
Click to collapse

softman20 said:
what means bad esn ? and how can i verify if it's bad ESN or not ?
i can purshase the code yes but how will i put it ? it don't let me type the code (phone is permanently locked)
thanks
Click to expand...
Click to collapse
If i describe an easy way about Bad ESN then it would be like, The Phone that you own has been stolen earlier or previous owner has reported it to respective carrier or company itself to Block its IMEI. In such case, Phone will be no longer Phone. Means for calling purpose.
If its a Clean ESN then things are pretty easy as it sounds. At first make sure you're not using the same Carrier SIM as your phone came with. Any other SIM, Insert it. It will basically asks you to enter code. Which will given to you once you purchase through either eBay or any Online site where they Unlocks IMEI for the device specific. Usually its a 7 Digit code, But may vary, enter exactly the same as provided by respected Seller or Anyone whom you've contacted. As you'll have only 10-Attempt to Unlock your device. Once it done, It will show like this: Your Device has been Successfully Unlocked, Now you can insert any SIM-Card, it will work.
To Check whether its been Bad ESN case or not, Just Google it: Bad ESN

thanks for these informations, i don't think the phone is stolen, it works with the owner's sim card, but it seems like the 10 attempts has been tried and can't enter unlock code anymore (hard locked) what to do in this case ?
thank you
dr.patron99 said:
If i describe an easy way about Bad ESN then it would be like, The Phone that you own has been stolen earlier or previous owner has reported it to respective carrier or company itself to Block its IMEI. In such case, Phone will be no longer Phone. Means for calling purpose.
If its a Clean ESN then things are pretty easy as it sounds. At first make sure you're not using the same Carrier SIM as your phone came with. Any other SIM, Insert it. It will basically asks you to enter code. Which will given to you once you purchase through either eBay or any Online site where they Unlocks IMEI for the device specific. Usually its a 7 Digit code, But may vary, enter exactly the same as provided by respected Seller or Anyone whom you've contacted. As you'll have only 10-Attempt to Unlock your device. Once it done, It will show like this: Your Device has been Successfully Unlocked, Now you can insert any SIM-Card, it will work.
To Check whether its been Bad ESN case or not, Just Google it: Bad ESN
Click to expand...
Click to collapse

softman20 said:
thanks for these informations, i don't think the phone is stolen, it works with the owner's sim card, but it seems like the 10 attempts has been tried and can't enter unlock code anymore (hard locked) what to do in this case ?
thank you
Click to expand...
Click to collapse
I'm not sure, In this case there's any reset counter available or not. But surely if you want play around with your device with Owner's SIM in it. then do few things.
-Factory Reset your device, without inserting any SIM Card.
-Afterwards Purchase Unlock Code either online or contact Carrier company whichever company's SIM Card working in your device and ask them for Unlock Code.
They will basically asks few details and give you Unlock Code for free, Otherwise purchase it through online, but before make sure to insert any non-legit sim in it whether Enter PIN menu POP-Ups or not.
Do these, will possibly reset the counter for you. Or else i'm helpless buddy.:fingers-crossed:

All of this were done and the counter is still not reset, i'm hopeless, thank you anyway
i've heared there may be a solution by uploading a new qcn file with QPS, any idea ?
hard reset is the same thing as Fatory reset ? else ?
thanks
dr.patron99 said:
I'm not sure, In this case there's any reset counter available or not. But surely if you want play around with your device with Owner's SIM in it. then do few things.
-Factory Reset your device, without inserting any SIM Card.
-Afterwards Purchase Unlock Code either online or contact Carrier company whichever company's SIM Card working in your device and ask them for Unlock Code.
They will basically asks few details and give you Unlock Code for free, Otherwise purchase it through online, but before make sure to insert any non-legit sim in it whether Enter PIN menu POP-Ups or not.
Do these, will possibly reset the counter for you. Or else i'm helpless buddy.:fingers-crossed:
Click to expand...
Click to collapse

Related

[Q] Official Tmobile JIC6 Update loses unlock

Ok.. sooo.. Some people have gotten the JIC ota update from tmobile USA.. Well i decided to go ahead and update it. Well I lost the carrier unlock on it now.
I was just the stock rom on it rooted and unlocked using the one click unlock to get teh codes to unlock the phone. It worked then. Now with the JIC6 update i have lost that unlock. Also the one click unlock app to get the codes no longer works. I have also seen other post about using a hex editor to look at the nv_data.bin file to look for the unlock codes (no success). I have the original code from before the update, but it does not work. Is there a Way to unlock the vibrant with the JI6 update?
Just enter the same code you got last time. and it will unlock you.
If anyone else reads this. Please keep your code. and put it someplace safe. everytime you flash you will need to re-unlock most like a iphone.
Interseting that i didnt even have to reenter it. First when i updated and than checked teh network lock code showing that it was on so i than proceded to use the one click unlock app and it didnt not work. SO lucky for me i have a screenshot of the code when i first used the unlock app. so i did the same process and put in another carrier sim and entered the unlock code. It told me it was unsuccessful. Now that i went to try it again after my first post. I procceded to put in the other carrier sim card and it was unlocked.
Oh well. Thanks!
rhcp0112345 said:
Just enter the same code you got last time. and it will unlock you.
If anyone else reads this. Please keep your code. and put it someplace safe. everytime you flash you will need to re-unlock most like a iphone.
Click to expand...
Click to collapse
He says in the OP that he has the original code, but it doesn't work.
I know this is actually a known Samsung problem that has happened on many of their phones (even ones that came unlocked from what I've read) & generally re-entering the key works.
If it doesn't work for me, I'll call up TMO & complain. I bought the phone at retail price off contract, so they should give the code w/o a problem.
Generally as long as you've been a customer with them for at least 30-90 days (and your phone is beyond the returnable period), they'll give the unlock code if you call & ask for it. Sometimes you have to say that you'll be travelling out of country in order to get them to give it to you.
Is there a way to unlock without putting in a foreign SIM?
WTF !
Do you mean that updating the device to JI6 will lock the phone ?!
I unlocked mine with a code is that means I'll lose the unlock ?!
I discovered this a few weeks ago. I was working on a fix when I bricked my phone.
I just got my replacement on Tuesday and will be continuing the fix.
What happens is either something within the ODIN process, or on the rom itself puts a generic bml3 block on that contains all F's where the unlock code is stored.
I also know that it's stored on the nv_data.bin in the ./efs block.
I have been able to get my unlock code to be seen by the sgux program when modifying the bml3 file and pushing it back to my phone.
I will be working on nv_data next, though, seeing as my new phone has the unlock codes already, I'll have to do some editing and backing up.
I have my old codes with me so can someone confirm if old codes still works after the update ?
Thanks for sharing the information with us regarding phone. It may help us n the future.
Steve
mohitmoudgil said:
I have my old codes with me so can someone confirm if old codes still works after the update ?
Click to expand...
Click to collapse
Yeah after my original posts i think your old code will work. It will probably give an error of that it was unsuccessful. Just ignore it. and and just reboot the phone.
so basically to recap what i did.
updated JIC6 ota with tmobile.
checked network lock *#7465625# ( showing that the network lock was on.)
tried that software one click app to get code. (unsuccessful)
powered off phone
put in another carrier sim card.
bootup phone.
put in old code i had from before update to jic6 ( says that it was unsuccessful )
power off phone
put back Tmobile sim
power off phone
put other carrier sim in
unlocked!
i dont have tmobile sim ...do you think it needs that ?
I ran into this on my old vibrant running jfd. Unlocked and rooted and I needed to reflash jfd with odin. Phone relocked itself even reflashing same firmware. Efs data didn't change because the unlock code could still be retrieved. But when I inserted my att sim the code unlock said unsuccessful no matter what I tried. It never unlocked again.
sabooher said:
I ran into this on my old vibrant running jfd. Unlocked and rooted and I needed to reflash jfd with odin. Phone relocked itself even reflashing same firmware. Efs data didn't change because the unlock code could still be retrieved. But when I inserted my att sim the code unlock said unsuccessful no matter what I tried. It never unlocked again.
Click to expand...
Click to collapse
So old codes didnt work for you and you are stuck.
can anyone confirm if we should update or not to remain unlocked ?
anyone confirming this ?
I got two different statements here
Ok, I updated my vibrant to JI6 today and it didn't lock my device !!
Since I don't use T-mobile data plan so I downloaded the leaked rom from (Vibrant Android development) section then I flashed the stock rom followed by JI6 ROM and it's working perfect !!
Maybe because mine is unlocked officially by T-Mobile code !
Or may be only ota is locking
We need more info
Sent from my SGH-T959 using Tapatalk
Updated mine through odin.. still unlocked.
thanks...i just updated with odin and mine is unlocked
Now time to check whats new :d
They will not release a code nor will att for 9 months after the phone is out. You may call and ask.
Thats why i offer unlock services for these phones.
Successful OTA update yesterday, NO NETWORK LOCK, phone was rooted with no lag fix

[Q] totally frustrated unlocking this mobile

Hello all
This is my first post here, but I have been reading a lot for some days now
So this is the issue
Some days ago I bought on ebay from a reputable seller the sgs2 stated as unlocked for all networks. This is a UK phone but I am located in portugal, and I use a vodafone sim card
Much to my surprise I was greeted with the O2 logo when turning it on.. oh well.. no big issue on that but...! right after entering my sim card pin code it asked for a network lock control key.!
Trying to avoid too much assle for being a newbie in android I bought an unlock code from mobileunlocked, and well, it didn´t work! says "requesting network unlock" over a fraction of a second and then right afterwards "network unlock request unsucessfull"
Ok, so I went the hard way and read all about firmware and rooting at the android development part of the forum
Was able to flash the XWKE7 / baseband XXKE4 with odin, was able to root it with intratech´s thourough instructions, no more O2 startups or logos, even installed the galaxy S2 sim unlock (it finds the same unlock code I got before, and it is probably right)
but.... the dam unlock code question does not go away, so I have no mobile network at all!
Seems it tries to communicate with O2 for the unlocking but of course I am nowhere near the UK..
So I have a fantastic up to date piece of brick in my hands!
Could someone please help, how can I get over this network unlock code ?
I am running out of options, please help!
best rgds
Buy a code from somewhere online instead. They're more reliable then the app unlock.
Samsung phones can be locked by 4 methods methods but generally the first three are what you are interested in .
1. [NCK] Network lock
2. [SCK] Subset lock
3. [SPCK] SP lock
4. [MCK]
o2 generally only lock down NCK
1 ensure you have down the correct IMEI number , when you got your network unlock code was it just the unlock code they gave you or did they supply the above too.
2. you do not need to have an O2 sim to unlock as the procedure means you need to put a different sim in to enable the codes .
3 mobileunlocked.co.uk are very good and if you contact them they will be able to help you . Send them an email .
Hope this helps but just make sure you entered the correct IMEI number *#06# from the start .
good morning
indeed they do, I bought from them. I had to enter the MCK and then the NCK
how could I know ? lolol
also thank you guys for your prompt help
turning on the little devil as I write... ta nan!

System Updates Questions

I just purchased a unlocked my touch 3g ( I believe Magic) no slide.
At times my phone asks me to do a update.
When I look at what the update is it shows "Android System Update 1.2...The system is required to install Android version 2.2.1 on your device."
My phone states my firmware version is 1.6
So my questions are:
Do I need to perform this update?
Will this update lock my phone again ?
This is my 1st android phone and truthfully I'm not real technical. I have been going around googling different thing to make mysel more familar with the phone and Android.
Any help woul sure be appreciated.
Thanks in advance
Ok so 81 views and nobody knows.
Anybody have any idea what other sites out there may deal with this type of thing that they may be able to direct me to?
Thanks
Could you please provide the info on your fastboot? You can get to fastboot by turning the phone off, then turning it on while holding down the volume down button.
Sent from my Sapphire/dream using XDA App
Ok, I think this is what your looking for?
Saphire Put 32a Ship S- ON G
HBOOT-1.33.0013(SAPP31000)
CPLD-13
Radio-2.22.23.02
Oct 21 2009,22:33:27
I hope this helps and what you were asking for
Thanks
First off, you do not need to update if you don't want to. Second, I think the update will relock the phone, so I recommend not updating at all, unless you have a reliable method of unlocking again.
Sent from my Sapphire/dream using XDA App
I appreciate the info
Ok there are two things:
1) Sim Lock.. if your phone is sim unlocked it will remain sim unlocked.. actually I don't think there is any documented way to re-sim lock the phone.
2) Root.. if your phone is rooted i recommend installing a rooted version of the upgrade if you desire to upgrade.. otherwise the upgrade will either unroot the phone or fail because the phone is currently rooted (possibly causing it not to boot into android until you restore a good firmware)
Remember the sim lock is different from root.. and you can be rooted but sim-locked... or sim-unlocked but not rooted.. the simlock is just the tie in to the carrier and part of the Radio.. not part of the android firmware. Further its in a special radio settings region that is not flashed when you change the phone's radio.
So if you have the stock un-rooted/un-modified firmware and wish to update feel free.. just note you may want to back up what you can first.. some people have had problems with the update going slow until they factory reset after the update..
ezterry,
Thanks for the info.
Truthfully I'm unsure about many things on this phone.
I purchased this phone off Ebay as a unlocked only phone.
When I received the phone I just popped in my sim-set up the phone and was done.
At this point though I'm not even sure its unlocked because it is a T=Mobile phone and my service is myfamily mobile,which is just T-Mobile sold at Walmart.
I put in a sim card from my neighbors AT &T and it asked me for a pin #.
I skipped putting in a pin and the phone opened up but said no service. With that I am just assuming it is truly unlocked.
Am I correct?
Um.. if it asked for an unlock code its locked.. if it was sold unlocked and showing the code you ought to have been provided the code by the seller.
Pin usually just means the owner of the sim locked put a pin on the sim to prevent it from its data/service being accessed by others. (The sims owner ought to know the pin) This pin needs to be entered into any phone the sim is put in.
As soon as I find another person with a different sim card I am going to try it again.
I do think it was a pin # that was asked.
Unfortunately the owner did not provide any sort of code when I purchased.
Its my understanding,and I may be wrong,that you can purchase unlocked phones new,and if so I'm not sure weather or not codes are provided for new phones.
This is all very new to me so I am not sure.
exautomgr said:
Its my understanding,and I may be wrong,that you can purchase unlocked phones new,and if so I'm not sure weather or not codes are provided for new phones..
Click to expand...
Click to collapse
If a HTC Dream/Sapphire was sim locked at the factory you must put in a sim card from another carrier and unlock the phone.. If it was never locked (such as the Google versions of the phones) this is not needed.
Once Sim Unlocked it will remain so regardless.
Yes, this is a My touch 3g google version phone
exautomgr said:
Yes, this is a My touch 3g google version phone
Click to expand...
Click to collapse
MT3G = T-Mobile = locked to T-Mobile US but running the Google firmware
ION = Google Development Phone = factory sim unlocked
ezterry said:
MT3G = T-Mobile = locked to T-Mobile US but running the Google firmware
ION = Google Development Phone = factory sim unlocked
Click to expand...
Click to collapse
So does this mean the phone is not unlocked and can only be used on T-Mobile?
or
Is it possible someone paid a 3rd party for a code to un-lock it?
I guess I really need to try like a AAT & T sim and see if I could service,as that was my undrstanding. I was under the impression that any gsm service provider uising a sim card would be operable.
You have gone in a circle now.. I told you if its sim locked when you put in a sim of a diffrent provider it will ask for an unlock code.. once sim unlocked it will *never* be locked again.
You will of course need a non tmo-us sim to be sure.
All I know is the MT3G will have been shipped from the factory locked.. I will not know the current state since the seller prob made sure it was unlocked if it wasn't already so if the phone was sold unlocked ..
The only other way I know to test is harder to do and possible risky with the firmware changes to do it w/o special htc serial wires.
And FYI a pin protected sim will ask for the sims pin before the sims carrier can be read (thus you need to provide the sims pin before it will ask for the unlock code if the phone is sim locked)
Ok,gotcha.
Sorry,told you not to savy
So I'll test another sim again and see what happens.
Thanks again for all the support
ezterry said:
You have gone in a circle now.. I told you if its sim locked when you put in a sim of a diffrent provider it will ask for an unlock code.. once sim unlocked it will *never* be locked again.
You will of course need a non tmo-us sim to be sure.
All I know is the MT3G will have been shipped from the factory locked.. I will not know the current state since the seller prob made sure it was unlocked if it wasn't already so if the phone was sold unlocked ..
The only other way I know to test is harder to do and possible risky with the firmware changes to do it w/o special htc serial wires.
And FYI a pin protected sim will ask for the sims pin before the sims carrier can be read (thus you need to provide the sims pin before it will ask for the unlock code if the phone is sim locked)
Click to expand...
Click to collapse
Ok.
So I pulled the sim card from my neighbors AT &T phone and when the phone booted up it asked me for :
"sim network unlock pin"
unlock
dismiss
My neighbor told me he didn't have a sim pin,but he used the code he has to lock his phone.
I received the same message when I tried someone elses sim who also states they have no pin number.
Message being: "Network Unlock Request Un succussful"
So am I correct in my thinking that this phone is not unlocked? and or it is sim locked?
I just e-mailed the seller asking him if he had the unlock code for the phone,so I can now only wait for his response. In the past he was not very responsive to past e-mails

[Q] Q: locked phone with broken vol up

Hello
I got a smashed note3 (insurance case) i replaced broken display but vol up swich is missing from mainboard...
Phone seems to boot ok but is locked and customer didn't remember the pattern.
How can i reset this thing?
sbc302 said:
Hello
I got a smashed note3 (insurance case) i replaced broken display but vol up swich is missing from mainboard...
Phone seems to work ok but is locked and it's not ok call customer for unlock code.
How can i reset this thing?
Click to expand...
Click to collapse
Locked as in Sim lock or unregistered on network? -- If sim lock, just get a code to unlock, if sim unregistered it's possible it's blacklisted due to it being wrote off on insurance.
radicalisto said:
Locked as in Sim lock or unregistered on network? -- If sim lock, just get a code to unlock, if sim unregistered it's possible it's blacklisted due to it being wrote off on insurance.
Click to expand...
Click to collapse
Asking for unlock pattern or code. Phone is not sim locked or anything like that. i don't have simcard installed.
sbc302 said:
Asking for unlock pattern or code. Phone is not sim locked or anything like that. i don't have simcard installed.
Click to expand...
Click to collapse
Ah OK, I'm not gonna ask questions, nor am I gonna go into detail about it as it's against forum rules. - Have a read about how to flash stock ROM via Odin and follow that. If the original owner has a Samsung account tied to the device and reactivation lock is on it won't work as it's a security feature.
radicalisto said:
Ah OK, I'm not gonna ask questions, nor am I gonna go into detail about it as it's against forum rules. - Have a read about how to flash stock ROM via Odin and follow that. If the original owner has a Samsung account tied to the device and reactivation lock is on it won't work as it's a security feature.
Click to expand...
Click to collapse
I called old owner but he claimed he doesn't remember the code. maybe that was the reason for "dropping" it..

930A Flashed with 930U Unlock Question

I have a ATT 930A that I successfully flashed with 930U and it works great. I was thinking of making sure it was SIM unlocked in case later I wanted to sell it, so I made a request of ATT for the unlock code but when I try it it tells me the unlock was unsuccessful. Do I need to go back to 930A to make the code work?
Probably yes
I don't think so. Just put in a non AT&T SIM and it's gonna ask for an unlock code
epofhouston said:
I don't think so. Just put in a non AT&T SIM and it's gonna ask for an unlock code
Click to expand...
Click to collapse
I did but the code att gave me didn't work.
So did the phone prompt for a SIM unlock code and you typed it in, got an error? What is the error? SIM lock should not change when you flash different ROMs yo the phone.
epofhouston said:
So did the phone prompt for a SIM unlock code and you typed it in, got an error? What is the error? SIM lock should not change when you flash different ROMs yo the phone.
Click to expand...
Click to collapse
Yes, after entering the code it says "incorrect network unlock code entered"
I had this problem with my S7. I had paid off my contract however every time I tried input my IMEI number to the AT&T unlock device website it would tell my my IMEI is invalid. i contacted AT&T customer service directly and gave them my informatio. They had to put the case in for the unlock code themselves. Reason was since i didn't finish the 2 years even though i paid off my contract it got lost in the system hope this helps

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