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Hi guys.
This morning I woke up as every other morning and did my breakfast on a glass table.
I always gently put the N4 on the glass table, with the bottom speaker just slightly out of the table's surface for being able to hear its sounds...I'm sure you know what I mean!
Fact is that this simple, standard and fair operation completely broke the back glass of the phone. I didn't even understand at first what all that creaky sounds were...then I felt like much dust was under the phone, but it was its back in millions of little parts. I posted a photo on G+ here https://plus.google.com/u/0/104235829819528805196/posts/dgbDjvAtGjM
Now...as I ask there...do you think warranty will cover this? It's a big hassle because I live in Italy and I bought it in an online shop in Germany with a re-shipment from there just because, as you know, the device wasn't much available elsewhere back in January (it's not available here in Italy even today). Do you think I take a risk if I send it back, like the device coming to LG and they refusing to repair it, so I just burnt lot of money of shipments and repair service for no reason? I see I could buy a replacement back for around 60 EUR but I will void the warranty opening it...and seeing how fragile it is....who knows what happens in the next 19 months....
In short, I need some advice
I'm not sure about warranty in Europe, so I'm not going to touch on that, however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
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mrmidnight said:
however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
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This makes sense. The glass table is particularly cold at the touch, and thick. Even if I could also note that the phone was previously just in my bedroom at ambient temperature and no sun was on it, so, well, if the back of the phone was made of -some- part of simil-glass too, it was somehow cold too!
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
That looks pretty cool. I would give google a call, but if anything you can always hide it with a skin.
mrmidnight said:
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thinking more about it, I remember I had just detached the phone from charge. But something weird happened! When I woke up, and the phone was still under charge from the night, I noticed the battery was still at 99% and charging, after 7/9 hours!!! I just let it complete the charge to 100% before detaching it. It could be it was particularly how and I did not notice it....
won't lie, that is by far the prettiest cracked back i've ever seen for a n4. hahaha
@ErgMeglio Well, you weren't dancing on it, so I'd say Google and/or LG would cover it with an International Warranty. I'm no lawyer, and bought mine through Google Play ... So I'd simply go back to them for a repair.
Sent from my Nexus 4 using Tapatalk 2
I've sent it under warranty after so many headaches with the shop.
Now I am awaiting for their investigation to know if they are going to cover it as they should.. imho...
Cross your fingers for me please
Inviato dal mio Desire HD con Tapatalk 2
I walked into the ocean (salt) water with my phone about 4 days ago.
I know, I know. Believe me, I've called myself many names along the line of stupid already.
I've been searching the net for any tips or ideas on what I should do.
Situation:
It was submerged in water for about 10 seconds.
Then removed, removed battery and left it to dry in the summer heat. (I was at a beach far away with no rice or silicon nearby).
24 hrs later I inserted my wife's S4 battery into the device and the light indicator began lighting up several colors unsteadily. Mostly Red.
I removed the battery without attempting to turn on the phone, since this was not normal behavior.
2 days later, once I had access to a bag of rice, I put the phone in rice and have left it there since. I tried this morning (after 24 hrs in rice) and the indicator light turns on still, a steady red light.
I'm thinking the phone wont magically work again. But perhaps it might still be worth having a cell phone repair guy have a try.
Anyone know what the red light indicator light means?
Im thinking the phone's main components that would be possibly permanently damaged are:
- screen
- memory
- cpu
- motherboard
Any advice on the matter would be appreciated.
Im crossing my fingers I dont have to spend 600$ for a new phone.
Insurance. Warranty.
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sstphoenix said:
I walked into the ocean (salt) water with my phone about 4 days ago.
I know, I know. Believe me, I've called myself many names along the line of stupid already.
I've been searching the net for any tips or ideas on what I should do.
Situation:
It was submerged in water for about 10 seconds.
Then removed, removed battery and left it to dry in the summer heat. (I was at a beach far away with no rice or silicon nearby).
24 hrs later I inserted my wife's S4 battery into the device and the light indicator began lighting up several colors unsteadily. Mostly Red.
I removed the battery without attempting to turn on the phone, since this was not normal behavior.
2 days later, once I had access to a bag of rice, I put the phone in rice and have left it there since. I tried this morning (after 24 hrs in rice) and the indicator light turns on still, a steady red light.
I'm thinking the phone wont magically work again. But perhaps it might still be worth having a cell phone repair guy have a try.
Anyone know what the red light indicator light means?
Im thinking the phone's main components that would be possibly permanently damaged are:
- screen
- memory
- cpu
- motherboard
Any advice on the matter would be appreciated.
Im crossing my fingers I dont have to spend 600$ for a new phone.
Click to expand...
Click to collapse
You what i did on my wet Infuse... After some 2-3 day later i use hair dryer for some 10-15 min and my phone worked again. I sold it as is two days later but person who i sold said phone is working ok.
Not a lot can be done for it unless you were exceptionally lucky. Energized circuits don't take kindly to water dispersing their energy into every other circuit in the phone. Often even after placing a phone in rice or silica immediately afterwards still results in a crappy phone eventually. Like the fella said, use that insurance.
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k3rn3lkill3r said:
Not a lot can be done for it unless you were exceptionally lucky. Energized circuits don't take kindly to water dispersing their energy into every other circuit in the phone. Often even after placing a phone in rice or silica immediately afterwards still results in a crappy phone eventually. Like the fella said, use that insurance.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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When you guys mention "use your insurance" do you mean home insurance?
Use whatever insurance you have. Most people I've talked to on here got something through square trade or best buy, maybe you used a credit card that gives you a warranty for 90 days, maybe you can use home insurance. It depends on your policy. I personally always buy insurance on a new phone (used to get the crappy att insurance, now I have the square trade one with only 100 dollar deductible, but no loss or theft included). It's up to you whether it's worth it, if you can afford to part with 600 bucks in the event of an emergency, may not be worth it to you to pay extra for insurance.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
youtube tutorial
I have successfully repaired water damage on my handset. When I took apart my S2 last year I followed a YouTube tutorial to get it all apart and back together. Here is an excellent link for your S4:
http://www.youtube.com/watch?v=zm4f2XjQLAM
I expect you will find lots of white powder type of deposits. All I did was carry all the little pieces and circuit boards to the sink and used a toothbrush under the running tap water and scrubbed it all clean. Then I submerged all the pieces and parts in rice over night. It started working again when I put it all back together the next day.
You should have let it dry a week at least
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
Hi all..
Saturday(8/3/13) morning I was out by my pool with my five year old daughter and her friend that spent the night making sure they were "ok". I hadn't planned on going swimming but after a while I got bored and hot and decided I was going in. I was wearing my "gym shorts" and didn't mind if they got wet and typically do Not put my phone in the pocket of these shorts except for this particular morning I did have it in there for whatever reason and needless to say my phone was in the pool for over 5 minutes before I noticed. DAMNIT!!! I am really depressed over this as I had tons of photos/emails/texts/passwords/other info stored on it. Basically that phone had been an essential part of my life since I had it and had everything set up JUST the way I want it. I put it in rice as soon as I could but with very little hope. I left it in the rice for over 24 hours before trying to put it back together and of course, No power! =( I figured the warranty was voided so I took it apart to see if I could see visible damage. I didn't notice anything but a little dirt, put it back together and tried it again. It did not come on, But I noticed after a few seconds about the middle of the screen and middle of back started getting warm to the touch. Doesn't this mean power is coming from Somewhere? Is there Any hope here? Thanks for Any information and for reading. Sorry this is so long but I had to tell the story to "someone" and I feel too stupid to tell anyone in real life.
If it still has the ability to use power, the screen may be the only thing damaged, assuming all the chipsets are fine.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Most people keep it in rice longer than 24 hours. Sometimes several days is necessary. You could also try pulling it apart and submerging the parts in as near pure isopropyl alcohol as you can find. Then, hit it with a blow dryer for a while. Isopropyl evaporates at a much higher rate than water, it displaces any water that might be there, and it does not corrode parts. Then, put it back in the rice for a day or so to make sure all of the moisture is gone. Of course, it might already be to late, but it might be worth trying.
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Rule of thumb is 3 days in rice. The obove comment is also viable. I personally have had success with using an oven at 200f for about 4 hours, but you have to disassemble the entire device.
It seems that you screwed the pooch by trying to turn it on after 24 hours.
Sent from my SPH-D710 using xda premium
Thanks all for the info. I took the phone apart, cleaned each piece with 91% alcohol + toothbrush, then put it back in rice (sealed) until this afternoon. I have just taken the parts out and put the phone back together. I plugged it in nothing. I put the battery in, pushed power and still nothing.(I didn't really expect anything just small smidgen of hope). When I put battery in and push power button and leave it a few seconds though, it starts getting pretty warm to the right of the rear camera. The battery is not warm at all, does this mean battery is fried? And if there is heat being generated should I still have any hope? It seems if it was totally "dead" no heat would be generated?
It means that it is getting power, but something fried...
Sent from my SGH-I337 using xda premium
K, thanks for info! Guess I will try a different battery. Wish I had a friend with an S4, sadly most of my friends(even my wife) are all part of the apple sheep.
I doubt the battery is the culprit... It can't hurt to try though...
Sent from my SGH-I337 using xda premium
Kilhd said:
K, thanks for info! Guess I will try a different battery. Wish I had a friend with an S4, sadly most of my friends(even my wife) are all part of the apple sheep.
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I doubt its your battery man. If the phone is heating up, it could only do that if it was drawing power. The heat also means ur CPU has to be working too, i think your screen is shot.
I think you're probably right about screen. I guess I should give up but I just got a new 2-yr contract when I bought the phone (on release day). I really just want to get all my photos(including ones of my now 9 month old, most of her pics were on there). I've never done anything like this to a phone so never bothered to get insurance or anything. Bet I will now!
You could have the screen replaced. Might be a bit pricey, but it's better than spending anywhere from 400 to 650 for a whole new device.
Sent from my SGH-I337 using xda premium
I dropped my phone off at a cell phone repair shop. They called today and said "water damage repair was unsucessful" is there still a chance replacing lcd screen may work?
Sent from my SAMSUNG-SGH-I897 using xda app-developers app
Something could have fried when it was dropped into the water. It could be anything from the battery to the motherboard or even the daughterboard. Also insurance wont help. It doesn't cover water damage. You could try a new battery because it could be just that. You should also let it in rice for a few days. Take it apart as much as you feel comfortable with and put it baggy of rice
Sent from my SGH-I337 using Tapatalk 2
Hello everyone,
I got this problem with my LG G2 that it fell in the water once, I directly put off the phone. (It was still intact after falling in water).
Later I turned it on but the screen did not show up. Sound works, Vibration works, TOUCH screen works (no graphical stuff) and even if I call my self with another phone the LG goes off, vibrates, plays the ringtone and everything.
I sent my phone to Dynafix which is the repair center, they said it's not available for warranty, because its water damage and they declared the phone as "Unrecoverable". Which I think is pretty weird. I have thought of repairing it myself by buying and new LCD and Digitalizer.
(w w w . etradesupply . com/lg-g2-d800-lcd-screen-and-digitizer-assembly.html)
I have never done that though but with a good tutorial on YouTube and the right tools I should be able to do it. But before I take any action which may not work I want more info about this problem.
I made a video of my phone but can't post any links here, the name is: "LG G2 screen doesnt go on? [HELP!]"
Thanks:good:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Really?
se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/
se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not exactly the same but a friend was skipping lessons at school when we were like 10 (10ish years ago) and using Gameboy Advance SP in the toilets... you can guess what happened... Any way i took it apart and left it in a closet for a few days, gave it back to him fully working after. So it's not necessarily un-fixable.
WPG2 said:
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/
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Click to collapse
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app
Didn't remove battery, just the back cover
se1988 said:
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well yeah, I just turned it off got the back cover off but not got the battery out. and let it dry.
Is there any way to acces the phone's screen through my PC? The phone is rooted.
Fixed the phone!
I removed the main board from the phone and brushed the connections with a toothbrush. Re-assembled the phone and it worked!
The only money I spent is for a plastic opening tool and a philips screwdriver.
pho . to/5mF1y <- link for pics
I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.
This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
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DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.
Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
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Sounds like your seals are faulty or the drain lane was clogged with dirt.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Anecdotes do not equal facts...
Title of this thread is misleading.
First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.
One drop just got in the wrong place, like through the connector in the bottom or something
a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
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All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
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Water dots can be activated if you have it in the bathroom while taking a hot shower...
Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
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ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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Click to collapse
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
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Click to collapse
Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.