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So, today I dropped my dhd.... literally 3 feet, nothing crazy..... and it has a full body invisible shield and an otterbox case.... it did land on a corner, wood floor.... now, when I go to wake the phone up.... it turns on. It is randomly powering off since the very, gentle fall.....
It does not make a lot of sense, any thoughts or recommendations appreciated.
Sent from my Desire HD using XDA App
try taking out your cards and battery, the drop may have un seated them
first thing I tried.... clips look good, battery looks good, phone looks great.... when I put in my second battery... it seemed to be running well, until 6 minutes ago, when I pressed the power button... silly phone was off again.
I powered down, ejected all 3 items, placed them all back in.... it was such a harmless fall, with a full protected phone....
sounds like something may have become loose, i sense a rma back to htc if a full wipe etc dosnt solve it
not 100% sure, but after pushing the sim card out and in again... has not happened since.... I hope as heck it is ok, such a simple drop, heh!
thx
I'ved dropped my phone like a thousand times but nothing like this has happend too me!
I think HTC will replace on you warranty for this... Ask them!
sim card not making connections properlly will cause the phone to reboot, as i found out when i first got my desire hd, my 15 year old simcard was too worn to make a clean connection. once i went down to the tmobile shop they descovered it was that at fault after i said the phone was knackard.
simcards will compress very slightly over its life causing poorer connections.
if the problem has now dissapeared it may be worth your while getting a new sim if it is of age.
Hi audiobookman
15 year old simcard
Click to expand...
Click to collapse
Is that with the same Network Operator.
Take Care
TheQuest
Yep, t-mobile has always been good to me (actually the card was 121 printed on it).
Hello guys,
Funny thing, I gave my dad a DHD to play around with (hoping that he will finally get rid of his BB), just a few days ago in his office he mistakingly dropped it 7 floors down to the parking lot.
Amazing, just amazing, except a few bumps here and there, a cracked Sim cover and a bit broken battery cover, the DHD came back to working without and problem.
I am sure if it did not happen to me I would have been sceptic, but IT REALLY HAPPENED.
Thumbs up htc for a strong unit.
I dropped mine from my pocket and nothing happened, not even a scratch.
I'm gonna report an incident I've reported again in the forums.
When I first got my DHD,about one week if I remember well,I went for a drink with some friends.Before we went to the pub we usually go to,we wanted to eat something,so we went to this fast food.While we were waiting for our food,we were saying the usual bull**** we always say with the guys.Sometimes though we tend to pull the strings,and I told one of them off badly,so he decided to punch my leg.Unfortunately,with his full strength,his fist landed on my new,shiny and unprotected DHD,which was in my pocket.As soon as I realised it,my heart went at the kidney's place,the kidney went at my stomach's place and my stomach went all the way to my head out fear!
Next day?My DHD was like nothing happened and my pal's hand was almost broken.
Yep,thumbs up HTC!
yea, it was pretty weird and once in a while... I hit the power button and it is OFF again, not rebooting... off, hitting the wake button turns it back on.... might be software etc....
but on that day, it was happening every 2o minutes, lol
I love htcs design.
So I got my 32gb grey 10.1 yesterday and today I hate to go in and exchange for another one.
I was playing Galaxy on Fire 2 and the game froze up the whole tablet. I had to hold the power button to get the unit to power off and then it would not power back on. I held the power button forever, no dice. Tried plugging it into the wall and the computer...nothing. Let it sit for a while then tried again.. dead.
Went to best buy and luckily they had more so I just exchanged it...now I get to set it all up again yay!
Huh, maybe you just got a bad one. I played that game a little last night and it ran amazingly smooth. Maybe i didnt play it long enough for it to crap out lol nevertheless, I hope it wont be a widespread issue
figurine said:
Huh, maybe you just got a bad one. I played that game a little last night and it ran amazingly smooth. Maybe i didnt play it long enough for it to crap out lol nevertheless, I hope it wont be a widespread issue
Click to expand...
Click to collapse
It was running great for me too. I actually had just got to the part where you had to buy the full version and did so.. That's where it froze up the whole tablet.
I think i'll stick to snes9x for now just in case this is a chip issue. Did you notice it overheating at all whilst playing it?
figurine said:
I think i'll stick to snes9x for now just in case this is a chip issue. Did you notice it overheating at all whilst playing it?
Click to expand...
Click to collapse
Nope, none at all. I got the message that I needed to upgrade to the full version to continue so I hit accept. It went through and my email from the market came through then it froze up and wouldn't recover. After about 10 minutes I held down the power button till it turned off and from there it would never turn back on.
Me too... :-(
NeutronBomb said:
So I got my 32gb grey 10.1 yesterday and today I hate to go in and exchange for another one...now I get to set it all up again yay!
Click to expand...
Click to collapse
I had to exchange mine as well. I actually picked mine up on Wednesday 6/15/11 from Tiger Direct here in Naperville. I was trying to get my Mac to recognize it (FAIL) and the screen would not come back on... I exchanged it on 6/16/11... now seeing your post, I am deeply concerned. I gave up my Asus Transformer for this!!!
i had a similar issue, my went off and will not turn back on, i plugged it in the charger and the battery animation will not come on at all, it was flashing on and off and it it show the battery icon but no animation the screen was turning itself on and off while plugged in.
after about an hour of messing with it, i have to actually hold the charger with my thumb and out of no where it starting charging and i could see the battery animation, then i immediately unplugged it and it turned on right away.
a bit concern with that
Went out yesterday afternoon with some friends, had about 80% charge on the battery. Probably an hour into my night, I went to check my phone (i always keep it in my front pocket), and to my confusion, it wouldn't power on. Okay...maybe somehow an app left running killed the battery (although I think they designed the phones not to do this). Fast forward about 4 hours, when we get back home. I plug the phone into the wall charger and instantly see an unfamiliar blinking red led light just above the charge port. The phone wouldn't power up, decided to check back later. 30 Minutes later, still nothing. 8 Hours later on charge, still nothing.
I've tried hard resetting, I've tried holding the power button for 30 seconds, I've tried holding all three simultaneously. I guess it's just a dead phone.
I didn't root the phone, I didn't custom-rom the phone, no 3rd-party kernel...nothing...she was completely stock.
I called google, their support agent wasn't familiar with the phone. Said he'd get an RMA started, would email me the details he needed from me...never got back to me. I'm pretty pissed.
Waiting 5 weeks for a phone that dies in a month....not a happy camper.
UPDATE! FIXED IT
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
UPDATE #2
The phone "died" again. Took it apart again, pulled the battery, again. Factory Reset, the phones been on a charger since then and it is still on, we'll see how it lasts the day.
I'm not sure if there is any proof of this, but I read somewhere that benchmarking apps can cause this(?) I had Quadrant installed on my device shortly before this happened. Anyway, I'll let you guys know if I have any more problems.
UPDATE #3
I've lost it again. I don't know what to do at this point...
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
rr5678 said:
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
Click to expand...
Click to collapse
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Don't you just hate the fact that some random employee at Google will easily have access to all of your personal data left on the phone?
Oh well, at least you get taken care of.
ethugp3pp3r said:
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Click to expand...
Click to collapse
I'm not aware of any warranty/void stickers on this phone.
have you seen this?
If
If the phone battery has been discharged too far then it becomes dangerous to try and recharge it as it can explode, this is why these sorts of safety mechanisms kick in sometimes.
Your only option is to send it back, if the battery safety device has been activated, it will be permanent and can only be fixed by a new battery
Regards
Phil
rr5678 said:
I'm not aware of any warranty/void stickers on this phone.
Click to expand...
Click to collapse
Are you sure? Can anybody else verify this? What were you going to suggest doing? I'm having lots of complications with the RMA process because i'm currently visiting in England until the end of the month and then I'll go back to Germany where I'll be living for the next ~7 months. I got this phone last month when I was visiting home in the US. It's a total disaster and if disconnecting and reconnecting my battery is all I need to do (and I won't void the warranty), I'd prefer to give that a go.
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
ethugp3pp3r said:
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
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Click to collapse
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
rr5678 said:
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
Click to expand...
Click to collapse
Is it really that easy? Will the warranty be voided?
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
ethugp3pp3r said:
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
There you go. You've confirmed the fix.
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
ethugp3pp3r said:
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
Click to expand...
Click to collapse
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
ethugp3pp3r said:
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
Click to expand...
Click to collapse
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
tweaked said:
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
Click to expand...
Click to collapse
It's lasted through the night off the charger on Franco's Kernel and CM 10.1
not sure what that tells us, but I'm happy!
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
calanizzle said:
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
Click to expand...
Click to collapse
Good thing I hardly use that one
But instead of telling us to search, could you provide us with sources? Because this is interesting.
Somebody should compare the LG charger with another good quality charger, a Samsung or Nokia for example, using a scope.
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
ORT14 said:
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
Click to expand...
Click to collapse
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
tiguy99 said:
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
Click to expand...
Click to collapse
That's what I was afraid of. I am out of warranty which means I am out of luck I think. I was really hoping it was a software issue since it stopped for a few days.
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
votinh said:
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
Click to expand...
Click to collapse
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
Click to expand...
Click to collapse
Thats the thing. Some of these screens go bad by defect. I hear its not hard to swap in a replacement. Look into the full assembly with frame so its quicker and easier.
I may buy one as a spare and store it safe in case my screen goes bad after the warranty expires
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
Click to expand...
Click to collapse
Same is happening on my old phone, to be specific the digitizer is going out.
Would you believe I woke up this morning and it stopped again?!?! I decided I am going to just sell it for parts. I can't deal with having a phone that is unreliable. Sad day BC I really do like this phone.
Hi there, my first post. Thank you for all of the great resources and contributions on here. I really appreciate all of this info and enjoy learning more about Android.
I had my 1.5 year old Verizon Note 3 (SM-N900V) that was acting weird so I warrantied and got a new one 2 months ago. It has been working great ever since. I have not rooted the phone or anything, running all stock software, Android 5.1.1. Last Tuesday I pulled my phone out of my pocket after lunchtime (had just spoken to my wife, sent a couple texts, you know the normal stuff maybe 30 minutes before) and it was dead.... I thought it was weird, thought maybe it just turned off o something, battery was about half full the last time I saw it. But nothing, nada, no response from leaving plugged in for a couple hours to charge. No vibrate on power+vol down+home button, not so response no vibrate from power button alone.
I have tried the mje and nc2 unbrick image with Win32Disk imager and am still getting zero response from the phone. Using a 32gb micro sd formatted to exfat. also tried fat 16.
I thought that I read when a phone is hard bricked and you are using the method with the unbrick image file on a micro sd card you will still get a vibrate when holding the buttons down even it the screen doesn't turn on? I am getting no response whatsoever.
I'm def. a newb in terms of my android rooting and flashing ROM's experience, I have only experimented with 2 different phones.
I have a feeling the phone is toast but I'm so confused by how it died... Wondering if maybe they sent me a refurb device when I warrantied it and it was just volatile? I'm also temped to order a new motherboard for it off of ebay but again I don't know enough to determine if it would work or it this is just a crapshoot. I am due for an upgrade but was hoping that I wouldn't have to upgrade for a few more months until the Note 5 drops in price a little, I was even going to just get the Note 4 because it has a microSD slot but it's the same price as the Note 5! I am using my old school Galaxy Nexus for the time being and it's killing me, the thing is a dinosaur!
Any help is appreciated.
Try to change out your battery in case battery is bad. It's cheaper and easier than motherboard swap. It sounds like no power to phone.
Would the battery just suddenly decide to go bad like that?
HueyT said:
Try to change out your battery in case battery is bad. It's cheaper and easier than motherboard swap. It sounds like no power to phone.
Click to expand...
Click to collapse
It doesnt seem to be hard bricked. Its sounds like a hardware issue. Like he said buy a cheap $5 battery to find out. And yes batteries do short and die very fast. If it was a replacement phone it was a refurbished one and you never know, that could have been the original problem with your replacement phone. You can get another mobo but you be careful that its doesn't have a bad imei.
If I helped Hit the Thanks Button Like This?
new battery
S2_brickmaker said:
It doesnt seem to be hard bricked. Its sounds like a hardware issue. Like he said buy a cheap $5 battery to find out. And yes batteries do short and die very fast. If it was a replacement phone it was a refurbished one and you never know, that could have been the original problem with your replacement phone. You can get another mobo but you be careful that its doesn't have a bad imei.
If I helped Hit the Thanks Button Like This
Click to expand...
Click to collapse
Ok I will try it. Thanks! The reason the battery thing threw me off is because when I called verizon to warranty it, I thought I would have to purchase a new battery because mine was 1.5 years old, but when I put it in the replacement phone (it didn't come with a battery so I had to use the original one) it worked great.
I broke down and bought the Note 5 last week. I like it, but I'm not as impressed as I was when I first got the Note 3. We'll see how it goes but it would be nice to fix the Note 3, root it and try a new rom on it, I haven't done that in a while.
Thanks again!