[Q] Phone still not charging after replacing charger port and battery - G2 Q&A, Help & Troubleshooting

Last week my phone started not charging properly, with the charging cable plugged in it would seem to randomly stop and then start charging again. I tried a few different chargers and it was the same, sometimes it would charge and others times not, but eventually it stopped charging all together and the battery died.
I thought the charging port might have gone faulty, so I ordered a new one and replaced it, but it still didn't charge. So, I bought a new battery and tried that, the phone booted up fine and worked but again, it still wouldn't charge.
I'm assuming something must be broken on the motherboard, but I don't really want to spend any more on it and the phone is out of warranty,so I just wondered if anyone had any other suggestions I can try before I have to sell it for parts?
Cheers

IDK but maybe small smd fuses..
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Brand new Atrix won't charge. Green LED.

I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
This is a very weird problem and I don't know the exact answer..I just know i bricked my atrix before (failed to flash on a full battery) and couldn't charge the dead battery even on AC.
I ended up buying a universal battery charger from radioshack and then returning it once I got my battery fully charged and flashed the rom. Haven't had any battery problems since.
Hope this helps
Thanks, I will try this but it is night time right now. I hope someone else has had experience of this before and can guide me to any other directions.
I did not fail a flash, unless the flash can fail even if Gingerblur was working 100% before it failed. I don't know if thats possible.
Are you using the usb cable/charger that came with the phone?
I know it sounds ridiculous but the phone does NOT charge on any of my existing MicroUSB cables or wall chargers (used to have a nexus one). Pretty bummed about that :/
Yeah I am using the one that came with it.
I also want to update that I've tried my sister's HTC Inspire charger and an old Samsung charger I have left around.
Both are USB to wall Adapters (I am not using the same wall power adapter for each charger) so I wonder if I need the one that plugs directly into the wall?
Yeah, you probably just have a dysfunctional battery or charger, either way, you're going to have to diagnose which one is the problem (fingers crossed that it isn't the phone)
/e:
it sounds like its not the charger, from your most recent post.
I think your phone is the problem, it's not processing how to charge the battery from the cable.
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
designgears said:
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
Click to expand...
Click to collapse
Hm, it's been charging for over an hour now and still hasn't turned on. But I did not do it exactly as you said. I unplugged the battery acouple times but I always try to hold the "fingerprint" on button right after plugging it in. I'll try not pressing anything this time. Thanks, I'll post back if I get any results.
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower. I know this for a fact as I just charged it like that.
Take it into a store or contact where you bought it from.
Plugging in phone while off: Green LED for a bit, moto logo, battery icon
Power on, no charger : green light for a bit longer, moto logo, boot animation.
Try an at&t stores charger and see if theyll let you charge the battery.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower.
Take it into a store or contact amazon support.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
With a dead battery you need 850 mAH. The phone needs 850 mA ti boot and it needs to boot to charge (strange yes but software controls the charge).
I would suggest trying all the chargers you can (the Moto one may be giving you to little amps) and if that does not work you can try to either 1) make a dev cable (post on how to in the dev section, though it requires soldering and such so you may not be able to do it if you don't have supplies) or 2) get a charger for the battery (one to directly charge the battery vice through the phone).
The battery method did not work, I did not try to hold the main button until 1 hour later to no avail. I'm going to Best Buy tomorrow for a replacement.
Edit: Oops..Too late to the party! I had the same issue that was fixed when I used a good quality micro-usb charger!
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
U need not worry .. put it in a wall charger .. and let it sit dere for atleast an hour .. the green led will come up when charge level reaches around 50% or more .. be patient ..
LivingChampion said:
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
Click to expand...
Click to collapse
Sent from my MB860 using XDA App
I had the exact same issue the other day. I forgot to put my phone on charge at night, and it was dead in the morning. I plugged into the wall with my Moto charger, the phone turned on and went right to CWM. I rebooted from there, the phone showed 5% battery level, and within 10-15 minutes was at 20%.
I thought it strange my phone went right to the old Tenfar CWM even though I uninstalled it after unlocking my phone and installing the latest CWM from Tenfar.
It does seem that the shut off with the battery is 5%. I am assuming this is the safety factor built into either the Android OS, or the batteries themselves, as they do have circuits in them much like mini computers to shut them off before 100% discharge, as this will kill a Lithium Ion battery.
Some simple facts regarding the Lithium Ion batteries:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.
•There is a small chance that, if a lithium-ion battery pack fails, it will burst into flame.
What I would like to know is why some people have problems getting a charge back in the Atrix after a complete discharge. There I was at 20% after 10-15 minutes using the Moto wall charger, while other people can't even get their phones to turn on after an hour on the wall charger.
I have the same problem, tried everything and finally found a solution
Get a warranty replacement.
The phone won't turn on, so they don't know what you did to it.
Got my new phone today, popped the dead battery in and voila, it charges !
Sometimes it's like people say, it's because of the charge, but your phone probably have issue, just get a replacement
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
LivingChampion said:
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
Click to expand...
Click to collapse
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
tehrules said:
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
Click to expand...
Click to collapse
Well, according to motorola it needs that much... so you never know
Ciloteille said:
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
Click to expand...
Click to collapse
Yes if warranty then ok .. But we are here to do the impossible.. I just reconditioned a new battery just so it can turn phone on in same instance for a friend. So yes batteries and phones new can have charging issues.
There is an issue with smart-phones and batteries and has been since day one. If you are here then evidently you either love these phones and want to mod them or you are like me and love playing with electronics. Real simple if you in the smart-phone world there are a few rules of thumb..
1.) Never begin working without a fully charged battery (some say 51% or better I say 100% )
2.) Buy , borrow , get an external battery charger and/or stronger wall charger
3.) Extra batteries are always good.
4.) Read the damn stickies and wiki's ... People have taken plenty of time creating them. Those who know me know I have written some myself.
5.) The biggest problem is located between the chair and the keyboard .... (lol)

[Q] USB Charging problem. PLEASE HELP!!

The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs). I suppose it's possible that the
motherboard was damaged somehow, but it has no
sign of damage and the only
problem is the battery not charging. charging
sign- It did show when the battery was charged.
Now that the battery has drained down,I will
sometimes get an orange light when plugging in
the USB charger.
The battery has drained to the point that the
charging animation indicator on the screen no
longer appears. The battery has been drained to
the point where it does not have enough
power to boot the phone..
shikhar623 said:
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs).
Click to expand...
Click to collapse
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
just4ivaylo said:
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
Click to expand...
Click to collapse
go to original stock. you will come to know wheather is sofware problem or a hardware. you will be able to troubleshoot in a better way.
Already have. Looks like a hardware issue.
I gotta say...this phone has been all kinds of problems for me.

Phone will turn on, will not charge

My phone seems to be working fine as long as I have it permanently plugged in to a power source. The battery, however, will not charge. I have tried replacing the battery, but the same problem persists. I also tried replacing the usb charge port, but the parts I've gotten for it refuses to even turn on the phone. Can someone point me to a reference that might help me figure out which pieces might need replacing/checking to get the battery to start charging again?
Thanks.
I just bought a new charger port for my phone as well to. It should be in the mail tomorrow. I also ordered a brand new battery I installed that today because my charging port Works to a degree as long as I have it pushed up. Hopefully I do not have the same charging issue as you do. I bought mine on eBay both of them.

Le Eco Pro 3 suddenly wont charge

So I have been running AICP 13.0 for a couple weeks and love it. I woke up this morning and my phone didn't charge overnight despite being plugged in. It shows it is connected (the lighting bolt in the battery icon on the top right) but the led light doesnt display and it doesnt say charging. Other weird thing is everytime I plug the cord in the volumne starts adjusting itself up and down automatically and now sound is not working (microphone or speaker audio). Battery is now draining and I cant get it to charge. Any ideas why this could be? I have tried it with numerous cords and charging bricks, did a factory reset but still can't get it to work. I am now down to 20 percent battery life and am worried I have a hardware problem and am going to be without a phone for a couple days.
Anyone experience similar things or have ideas to try?
Also leeco doesnt have a us website anymore, so how do I contact them for support if needed?
Only idea a hardreset or clear coch?
Sent from my LEX720 using xda premium
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Ok I will locate the stock rom and flash it, I havent looked for it but it has to be on xda.
As far as replacing the charging port....I bought the phone in June so it should be under warranty correct? Does anyone know how we would get in touch with leeco support? Do we still have a warranty since they shut down operations in the US?
I still have 16 percent battery (I turned it off once I posted here so I could have juice to try ideas you guys would come up with, so hopefully I dont have to try the freezer trick.
sk8223 said:
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Click to expand...
Click to collapse
Have you tried a different lead? I've had one leeco lead go on me, i almost chucked the charger until i realised it was the lead
Ymm, often the cable is broken.
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
jongordo8 said:
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
Click to expand...
Click to collapse
Sadly, the stock charger cable is known to destroy the charge port. If you have always used the stock charger cable, then that is probably what caused the issue . I had to get my phone replaced for that reason about a year ago. If you do end up getting it fixed, get a certified USB-C cable and scrap the one that came with the phone. So sorry man...you shouldn't have to deal with this.

G8 running very hot, now won't charge anymore

Hi,
I have a pretty new Motorola G8 that unfortunately I dropped into water.
I got it out immediately and it seemed fine.
Soon after I charged it overnight and it got to 100% but in the morning I noticed that when connected to the charger it was very, very hot.
When I unplugged it the temperature went to normal and the phone worked ok, but now it won't charge anymore.
I have turned if off an on again, used a different socket for the charger, tried a different charger etc - nothing.
The one thing I cannot try is chanigng the cable as it uses a USB-C cable and I have only got one of these.
Anyone with an idea of what else I could try or what the problem might be?
Is is possible that there was still moisture inside and that charging it "moist" could have damaged the battery?
Many thanks!

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