Database Users

Dead Phone

well i let my phone die down. Forgot to charge it for a couple days of non use. Now its been on the charger for almost 24 hours and it still wont power on. I have noticed that my green charge light wont even power on. Any suggestions?

prophit40 said:
well i let my phone die down. Forgot to charge it for a couple days of non use. Now its been on the charger for almost 24 hours and it still wont power on. I have noticed that my green charge light wont even power on. Any suggestions?
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Well, letting your battery completely drain, won't damage your phone. More info please.

Thats all that happened. It went dead lastnight and i put it on the charger about an hour after it powered off. It did turn on for 2 seconds earlier but never went past the first post screen. Maybe a bad battery?

Hmm... interesting. Well, if a simple soft reset or holding down the power button doesn't work, I might try going to the cell phone shop and see if they have one on display you can swap batteries with to test the bad battery theory.
Also, this may seem a bit obvious, but have you tried a different outlet and have you just unplugged and re-plugged the power adapter in the phone itself?

actually, its more than likely the battery is too dead to be charged from the phone. There has to be some juice in it for it to be charged from the phone. You can either give the battery a 'jump' by using a cut USB cable (search for that solution) or buy a battery charger just for the battery. There are several on Ebay for real cheap.

well finally got home and was able to put in my spare battery. Fired right up. I have it on a charger right now with my spare battery. The old one is fried. I can get another one for cheap on ebay. Thanks alot for the suggestions!

prophit40 said:
well finally got home and was able to put in my spare battery. Fired right up. I have it on a charger right now with my spare battery. The old one is fried. I can get another one for cheap on ebay. Thanks alot for the suggestions!
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The "dead" battery is likely just fully discharged. There are a couple of methods mentioned in the forums to fix, one is to use a 9v battery to "zap" it a few times and give it a little bit of charge, the other is to strip the wires off a USB cable and stick the +(red)/-(black) cables directly on the battery nodes and charge the battery a bit. I have done the second method myself (only last week in fact) and it works. All you need is enough of a charge for the phone to boot so you can continue charging with your normal method.

Battery drains way too fast

Ok I am a new member to this whole PocketPC thing since I just purchased my first PocketPC which is an i-mate JASJAM. I honestly think that it's a great product with a lot of features and potential. My problem though, lies in the fact that I haven't had the chance to enjoy it for a full day yet. Ever since I bought it, I always charge it for like 7 to 8 hours, even though it fills up after like 3, but i leave it on charge anyway, because I was told that "that's what you should do!".
Anyways, no matter how long I leave it on the charger, once i take it off the battery begins to drain like there's no tomorrow. I'm talking about going from 100% to 0% within 5 hours, while on FLIGHT MODE. If I turn the screen off then it might last for an extra hour.
Surely this can't be something normal, and I have been beating my brain trying to find a solution. As far as ActiveSync goes, I did the tweak that stops its automatic scheduled syncs, hoping that it would be the problem, but to my disappointment, no luck. Also made sure that no programs were running in the background. It came with a battery with a capacity of 1300mAh and then I bought another one hoping it was a problem with the battery. The new one had a capacity of 1350mAh, not much of a difference but it was all I could find. But there's no difference between them whatsoever, when it comes to battery life.
My first question is whether it is possible that this may be a software issue rather than a hardware issue (such as a power leak)?
If it is, then would upgrading the ROM or Radio or upgrading to WM6 make any difference?
Problem's that I don't have the phone on me right now so I can't give ROM or ExtROM versions etc., but I do know that it is running WM5 with AKU 2.3 and Radio is either 1.21 or 1.31.
N.B.: Until I get this issue sorted out, I am using a Nokia 6680 which has an average battery life of 3 days (72 hours), so should I be expecting something in the vicinity with my i-mate?

Well it sounds as if you've done all the obvious things. There is a power saving registry tweak in the wiki somewhere but that should not be necessary just to bring it to normal power consumption. If I don't use mine much (not on flight mode) I'll get a couple of days at least.
A ROM change might help a little but if you have a warranty I'd be tempted to use it. Radio change is unlikely to change things if you have been testing in flight mode.
Anybody else got ideas?
Mike

The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S

Best to just update your phone.... But becareful! read and research on flashing b 4 you do it... VERY IMPORTANT... USE only softwares for your phone...

I wanna make sure that anything i do doesn't void my warranty as well.

Used their offical update for your phone... However, my friend brick his phone and sent it back to the company and they replace it for him... I dunno if you would have that luck however... if ur careful and read all the information... and ur computer is stable... you shouldnt worry about it bricking ur phone...

jlaham said:
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
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The ratings you see written inside and the battery ratings are just standard - nothing unusual there. You could test current draw etc but even if you find it a little high it doesn't really help you to pin down a problem save to say it's the phone and not the battery. However as you have two batteries it's fairly reasonable to say it's not the battery. (reasonable but not impossible of course that two batteries are not working as they should).
Unfortunately we do not yet have our hands on the test file that HTC use.
Mike

I guess I have no choice but to get it shipped back. Thanks for your help guys.

Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.

My battery doesn't last either.
I've ordered an extended life battery with its own back.
I've also ordered a car charger.
I also carry my old hiptop with me when I need to switch sims.
Apparently touchscreen phones that do so much, ie. bluetooth and wifi, eat batteries.

Doom Tints said:
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
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Wow, I am very surprised to hear some of these. First of all, are you sure that using the usb charger kills your battery capacity so fast? I mean, I almost always charge my phone with the usb charger and it seems to be quite fine. Of course once in a while I charge it with the wall charger when I am in a hurry. But I was thinking that charging it with the usb will be better as it charges slowly.
Also I usually keep my phone plugged to the usb. Indeed, I already ordered a desktop cradle so that I can see the screen while it is being charged. Is it a bad idea to keep it cradled all the time? This is what I did with my Dell Axim all the time and it was quite happy with it.

The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.

Deleted, invalid, i didnt read the whole post.

Well, it seems that i was just unlucky with my buy. Thanks to all of you first of all for all your support it really did help me learn more about PPC's in general, and it also made me sure that there is a problem with the phone. I sat through what i like to call a debugging session, just following the phone's every "move". I know, sounds kinda crazy but i was just that determined. What i realised was that whether i performed the soft-reset or not, it still had a problem, even though the solution did sound very promising.
This is what happened, charged it to 100%. I also tried charging it a little more later, but that was it, so i'm pretty sure that the capacity was right. After detaching it i performed the softreset, hoping that it would help. Then i just left it over night on flight mode. Next morning it had only decreased to 90%. GREAT! And it felt rather normal, but then about an hour later, it jumped down to 80%, 70%, 60%, then 50%. Then when I held it, it felt pretty hot, i figured that whatever was the problem earlier, just happened again. So I turned it off for a few hours then turned it on again and it started off on 40%. As before seemed to be performing quite normal, then within a minute it heated up again and jumped down to 20%. And that was when i just lost my nerve and packed it to send it back to my retailer.
I am now convinced that the phone is faulty!

Yes, it very well might be.
My device has drained suddenly a few times, with the exact same heat problems that you're describing when it happens. A soft reset for me when this occured fixed it -- and it hasn't happened for months.
But as we all know the same solutions don't work for all people with HTC devices.

I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
It worked fine the first couple of days, but now I'm having the dreaded 5hr battery life too.
I had had that a couple of times before, but it was always related to some software, and a soft reset would cure it like Doom Tints said above. The problem is that here, either this or a power-off and reboot doesn't change a thing.
It's clearly a software problem too. I use UpTime Meter from AE, and I can see that the PocketPC simply doesn't turn into standby mode, but only deactivates the screen. In UpTime, the power on time will always be equal to the time since last charge, which means the PocketPC is on all the time. In that case the 5h battery life makes sense.
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...

Doom Tints said:
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
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Your good man, Phone has been charging for about four hours and it didnt go up more than 40% so I unpluged the phone and turned it off and on and then it went up to 80% and now its recharging it again. Thanks

Battery discharge and heating up
kilrah said:
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
...
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
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Click to collapse
Since I had my hermes, a few times it would get very hot and discharge the battery, and I assumed I was turning it on in my pocket and running a program. But now it does this continually. As soon as I take it off the charger it discharges and gets hot. This even happens if the phone is powered off.
I have borrowed a battery of someone else and the same thing happens
I have also hard reset it and have nothing installed extra, so it can not be software problem.
Must be a short circuit inside the phone? Does anyone have any ideas? I can't send it back as it is a Cingular and I live in the UK and have no support contract.
Thanks,
Mark

I managed to investigate and find the culprit - A2DP Toggle in my case. Whenever its Today plugin is enabled, it will prevent the phone from entering standby. Deactivate it - no uninstallation needed - and it returns to normal. Weird as it had been working perfectly for about a week, and I haven't done any change when it started acting weird.
Now it kinda defeats the plugin's purpose if I have to deactivate it everytime...
@simkin: If it drains the battery even powered off completely that's most likely a hardware problem. Does it happen too if you remove the battery and put it again without turning the phone on (as opposed to having the phone on and turning it off with a long press on the the power button)?
There could be a slight chance that the phone actually starts booting and gets stuck there draining power. As a last solution I'd try flashing it with a different ROM, but if that fails it's most likely a hardware fault.

I'm having battery trouble too, I switched to WM6 with a full battery that lasted for about 24 hours and it became 7-8 hours, so I switched back to my previous ROM and Radio ver and it still says I only get 7-8 hours average, I'm gonna try to hard reset it on more time, and then i'm just gonna try a new battery.

[Q] HTC HD2 running nand android will not turn on after battery died

Hey everyone been using this thread for a few months now it's so useful and I appreciate all the help. I know this has been posted before and I tried all the steps listed in the other thread but last night I let my phone die and when I plug it in it just boots up until the dark forces team screen before it starts over again i tried all the steps listed to get it to charge it just seems not to work. I was able to get into the magldr screen if I plug it in and hold volume and power off. From there I choose to power down and as long as it stays plugged in the orange light comes on but when I try to power it on nothing happens. Any advice would be greatly appreciated. Thanks so much

you cant charge it powered off without winmo, simple.
2 options, borrow battery long enough to flash wnmo on your phone, use your phone to charge battery, or put battery in another winmo hd2 to charge enough to start android. (or, let it sit for an hour or two, they sometimes recover a little charge, perhaps enough to boot. Boot with the usb in, cos ability to charge kicks in about half way thru teh boot process.

just to add a third option to my last post, , i let my battery die stupidly today, completely dead, , took an old usb cable, took the end off, black wire to - and red wire to + on battery, plug in usb cable, bite nails and worry for 1 minute, enough charge in battery to power on phone and boot enough for actual charging to start!
phewwwwww.

samsamuel said:
just to add a third option to my last post, , i let my battery die stupidly today, completely dead, , took an old usb cable, took the end off, black wire to - and red wire to + on battery, plug in usb cable, bite nails and worry for 1 minute, enough charge in battery to power on phone and boot enough for actual charging to start!
phewwwwww.
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That was very engeniuse of you samsamuel. Good to know that actually works though just incase I ever have to use it myself or to aid someone else here with a similar problem. But you should know better than to let your battary die like that samsamuel lol. As I said before you the man

samsamuel said:
just to add a third option to my last post, , i let my battery die stupidly today, completely dead, , took an old usb cable, took the end off, black wire to - and red wire to + on battery, plug in usb cable, bite nails and worry for 1 minute, enough charge in battery to power on phone and boot enough for actual charging to start!
That sounds like a good idea and I'm gonna give that a shot in like 5 minutes thanks!
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Holy smokes man can't believe that worked you saved me from spending so much money on a spare battery charger and all that business thanks man your a life saver!

Our you wouldn't have to worry about that if you were on cLK
Sent from my HTC HD2

Hehe I was reading about clk just a few days ago for exactly that reason, and I couldn't be bothered,,,, silly me.

hi, i've tried the third option to your last post, , i let my battery die stupidly today, completely dead, , took an old usb cable, took the end off, black wire to - and red wire to + on battery, plug in usb cable, bite nails and worry for 1 minute, enough charge in battery to power .
CAN you please explain the operation because i have the feelling to do it badly.Thanks and i really need help

samsamuel said:
just to add a third option to my last post, , i let my battery die stupidly today, completely dead, , took an old usb cable, took the end off, black wire to - and red wire to + on battery, plug in usb cable, bite nails and worry for 1 minute, enough charge in battery to power on phone and boot enough for actual charging to start!
phewwwwww.
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clever! brave! i like your attitude man

heh, not that brave, i didnt do it till id read about a hundred posts of people doing it on various devices.
@bakse, whats to explain?
get a usb cable,
cut the usb end off,
strip off the silver shielding,
find the red and black wires,
bare the ends,
attach the ends to the battery,, red to +, black to - (it says on the battery which is which)
plug in the usb cable.
After a minute, remove the wires, and try the battery in the phone, and hope it has enough power to start to boot and start to charge.
I read a fair few posts where people were holding the wires to the battery by hand, it is after all only a few volts dc, but i just wasnt that brave and went for gaffer tape.

samsamuel said:
I read a fair few posts where people were holding the wires to the battery by hand, it is after all only a few volts dc, but i just wasnt that brave and went for gaffer tape.
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Ha ha I have been a electrician for 15 years now and I can tell you with 100% assurance that the very small voltage that it takes to charge the battery of any cell phome will never ever affect you in any kind of way. You know I had often wondered if you could charge the battery in this fashion but was not completely sure as my I do not have a full understandimg of yhe iom bstteries yet.

T-Macgnolia said:
Ha ha I have been a electrician for 15 years now and I can tell you with 100% assurance that the very small voltage that it takes to charge the battery of any cell phome will never ever affect you in any kind of way. You know I had often wondered if you could charge the battery in this fashion but was not completely sure as my I do not have a full understandimg of yhe iom bstteries yet.
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hehe, i did 3 years as an electronics tech in the RAF, (long time ago) so im not usually that nervous around electricity, but i was last night, , generic 3 pin usb charger, generic usb cable, stories of batteries bursting, ANYTHING could have happened!
Ive tried it again today on an old dispensable htc elfin, held it for 5 mins, which is far longer than any posts ive read. Battery got warm, but not worryingly, and when i booted the elfin it had 2%, and managed fully booting plus ten minutes use, and id drained it completely before starting.
Im glad ive tried it, and now i hope i never need to do it again.

I just accidentally let my HD2 drain the battery, but this is the first time it hasn't come on. I did the USB cord trick and it seems to juice the battery, but when I finally got to the menu me being so caught up in the excitement that my phone wasn't bricked and that I could get it running again forgot to plug in my phone to be charged and it died again... Now I am using the hacked up USB cord to charge my battery, but is doesn't seem to charge it very fast and after about 10 minutes of letting it sit I get to the boot screen in Magldr but the battery dies mid boot. Now my question is should I leave the battery to be charged with the red and black wire USB trick and how long can I let the battery charge like that will it be fine for a few hours? Thanks for your replies in advance.

TiltMasta said:
I just accidentally let my HD2 drain the battery, but this is the first time it hasn't come on. I did the USB cord trick and it seems to juice the battery, but when I finally got to the menu me being so caught up in the excitement that my phone wasn't bricked and that I could get it running again forgot to plug in my phone to be charged and it died again... Now I am using the hacked up USB cord to charge my battery, but is doesn't seem to charge it very fast and after about 10 minutes of letting it sit I get to the boot screen in Magldr but the battery dies mid boot. Now my question is should I leave the battery to be charged with the red and black wire USB trick and how long can I let the battery charge like that will it be fine for a few hours? Thanks for your replies in advance.
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I don't know if it would be safe to leave the wire connected to the battery that long. To be safe I would only leave them connected to the battery for 15 to 20 minutes 30 minutes max. I would also monitor the battery making sure it is not getting warm/hot or that the batterry does not start to swell.As either of this things are signs that you should disconnect the wires.

Well it worked I got it charged to 5% and it took forever, but when I put it in my phone and it booted it said it was currently charging, but when I woke up dead again...

Charge with wall charger, not via PC,, the current of PC charging is way lower, so for an almost flat battery it may not be enough to both charge and run the phone.

Ive been doing this usb cable hack/trick what ever u wanna call it for a few days now my usb port is completely busted and ive got wp7 on it struggling to find anyone near me that will fix it as im not brave enough to take the phone apart and replace the micro usb port

HTC HD2 running NAND won't turn on after battery died
I spent couple hours last night after my phone accidently died and was unable to turn on even charging with wall charger, I read about trick with cutting usb or charging cable and attaching wires to the battery. Finally, I found great solution by myself. I simply connected phone to my car charger and in less than 1 minute it started Android and after couple minutes I was able to move my phone back to the wall charger

actually you can charge the battery with whatever you have handy.
I charged phone batteries with anything ranging from wires cut off from just about any li-ion phone charger (older nokias, samsung and se preferable), solar panels, other batteries (3 standard aaa alkaline batteries in series will do the job also - almost no risk to phone battery) electrochemical reactions (the best one, getting electricity from mustard using copper and zinc electrodes - also worked but you need 6 "custom made" mustard "cells" ), any sort of usb port etc
My choice depended on whatever i had handy at my disposal at that particular moment.
I also powered up phones with empty (or if i suspect them to be dead) batteries by placing 3 aaa rechargeable (ni-cd or ni-mh.. NEVER USE primary-non rechargeable batteries or any sort of alkaline/carbon based chemistry) batteries in series with the + and - leads over the ones in the phone but WITH the original phone battery connected (it won't work if you simply supply the phone with 3.7 - 4.3 volts.. the center phone battery pin is needed).
They all work and for a one time quick emergency charge, it will be fine (just don't make a habit on doing these to often).

[Q] Strange Battery/Charging Issue

EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).

Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk

abbaskip said:
Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk
Click to expand...
Click to collapse
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault

Repulsa said:
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault
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Click to collapse
Hi, thanks for the response.
As mentioned in my first post, battery was what I thought was the issue at one stage, but I've tried two other batteries too. The original battery isn't swollen, but in any case I'm having the same issue with the other batteries.
I've tried charging them all on external charger before using them in the phone, and I get the same issues regardless of what I do.
It just seems strange that the phone switches on (now showing 0%) when plugged in, but not when unplugged.
And the batteries aren't being read properly, as they show 0% regardless of how long I pre-charge for.

Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.

abbaskip said:
Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.
Click to expand...
Click to collapse
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.

Repulsa said:
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.
Click to expand...
Click to collapse
Thanks again for your response, but you're clearly not reading what my issue is before making suggestions. As I have now said twice - I have tried three batteries, and batteries that I have charged for hours on an external charger before using. But they still come up at 0%. Not sure how you imagine I flash a ROM
It may be a matter of taking it to my dealer it seems. If anyone else has suggestions before I get to that (after Christmas) it'd be much appreciated

The batteries fully charged on external chargers and I'm still getting the same issues.
I'm hoping it's not kernel related. Can anyone confirm that if it makes it to download mode Werth a jig (but turns off after a few seconds) that this would be a hardware issue? It only turns on with the jig when it's straight off the charger though - so seems it's still not using the battery for power, almost residual power somewhere.
Sent from my R821 using Tapatalk

abbaskip said:
EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).
Click to expand...
Click to collapse
In my view its a fault of charging IC . Since you have tried with replacing battery.

nishangrg said:
In my view its a fault of charging IC . Since you have tried with replacing battery.
Click to expand...
Click to collapse
Sorry, what is charging IC? If it was a charging fault, a fully charged battery would work wouldn't it?

So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.

So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.

Bricked phone due to faulty charger, what can I do to fix it?

I recently went on vacation this past Sunday. I had a good time, however, I didn't expect to come back with a 500$ paperweight.
The night before I was set to check out, I began experiencing problems with the charger I had brought with me. It was a brand new AUKEY 27W USB Charger, with a hella nice metal USB C cable from WGGE. Both of them had great product reviews, yet to my utter dismay, I began to experience issues with the charger only three days after I had bought it.
I went to plug in my charger and began to experience what I can only describe as a flickering power source. (the "battery low" notification kept on reappearing) I thought it was an issue with the ROM I was running (AICP 13.1 Official), so I shut off the phone to charge it without having the phone turned on. Little did I know, this would be the last time my phone would work.
The notification LED began to flash red over and over again when the charger was plugged in. I had experienced this before when I was using the stock charger and let my phone battery run completely dry, so I figured it was okay to leave it charging while I walked to a local 7-Eleven to buy a temporary USB-C cable to get my phone to 100% and then throw away. (i don't trust gas station chargers)
I get back to my hotel, and when I go to plug in my phone, I notice the red LED was gone. Strange, considering the phone was still plugged into the faulty charger mentioned earlier. I figured that the phone was charged and was on the lockscreen, however when I went to press the power button, nothing happened.
Uh oh.
My heart sank to the floor, as I realized what was occurring. I only began to use Android devices instead of iPhones back in 2016, and I had never had a phone simply refuse to power on no matter what I tried. I plugged it into the 7-Eleven charger, and I got no response. Worried, I brought the phone and the 7-Eleven charger down to the public computers the hotel was offering to guests. I searched for answers for 30 minutes, trying to see if there was anything I could do to get the phone to even get to the bootloader. I finally got the notification LED to flash red when I plugged the phone into the computer and held down the volume down and power buttons for 15 seconds. I had high hopes, yet those hopes were shattered when the LED stopped flashing only a few seconds later.
I tried every solution that was offered to me. I left it charging for 30 minutes on the 7-Eleven charger, I let the phone sit untouched for 2 hours, I even put the damn phone in the fridge for ten minutes as an act of desperation to get my poor baby to wake back up. My efforts were in vain, as my phone has yet to even power on, and I doubt it will ever turn on again.
Nevertheless, I ask you: what can I do to fix this thing? I'm not the richest person in the world, so I'd rather not purchase a new phone right now, and I love my Essential Phone. Its probably my favorite phone I've had. Any suggestions will be greatly appreciated, as I am at a loss as to what to do. Thanks!

I had a similar experience with my son's Moto z Droid. His cat chewed through the charging cable while the phone was connected. Same symptoms as your having, almost exactly. Drained the battery below it's safety threshold because it shorted across the usb-c turbo charger. Only way I was able to fix it was to replace the battery.
You may try leaving it hooked to a computer for a couple days. The USB port may trickle charge it enough to power up.

I've had this happen to a coupe of cheap phones and was able to get them back by removing the battery and charging it straight from battery terminals until the phone was able to boot then charged to 100% with usb.