Phone will turn on, will not charge - Nexus 6P Q&A, Help & Troubleshooting

My phone seems to be working fine as long as I have it permanently plugged in to a power source. The battery, however, will not charge. I have tried replacing the battery, but the same problem persists. I also tried replacing the usb charge port, but the parts I've gotten for it refuses to even turn on the phone. Can someone point me to a reference that might help me figure out which pieces might need replacing/checking to get the battery to start charging again?
Thanks.

I just bought a new charger port for my phone as well to. It should be in the mail tomorrow. I also ordered a brand new battery I installed that today because my charging port Works to a degree as long as I have it pushed up. Hopefully I do not have the same charging issue as you do. I bought mine on eBay both of them.

Related

SGS4 Not Charging

So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
123hiten said:
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
Click to expand...
Click to collapse
Thanks for the reply mate. However I've not connected it to anything like that.
oblique1 said:
Thanks for the reply mate. However I've not connected it to anything like that.
Click to expand...
Click to collapse
Use some other cable and try if possble only the original one other then u have already
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
Although the pc and odin are abe to recognize your phone....there could be dirt particles stuck inside the micro usb port....because we always carry our phones in our pockets...the lint and pieces of thread can get it....i suggest you try n clean it with a small pin....i did it to my phone...and it was much better....but please do be careful..... also try to replace your data cable with an original cable from somewhere else...because with time these cables wear out.....just try it out...good luck....hope you get your phone back to charging condition
Thanks for the recommendations guys. I tried it with the cable/charger that came with the device but there was no difference.
I'll try and give it a careful clean sadeshmagic. Cheers.
If you can find it I would suggest instead of a pin, a can of compressed air. This means no damage to the connectors as you aren't sticking anything in there and any dust/lint/crud get blown out....
Just to provide some closure on this, I got it repaired under warranty and the fpcb board was replaced. It now works fine. Thanks guys.
I have a feeling I might have a similar issue. Woke up this morning, phone dead - no indication from phone that it was charging.
Went to Sprint store and apparently, they dont sell batteries. Dude charged my battery for 20 minutes and my phone turned on, but no indication when charger plugged in that anything was happening.
Used a pin and X-acto to clean out this really gross piece of what appeared to be some kind of sticker/adhesive combined with lint, and now my phone shows as if its charging, but doesnt appear to be. I'm thinking one of the pins is probably corroded and need the same board.
Do you think that board is easy to replace or should I just try to get a replacement through insurance?

[Q] USB Charging problem. PLEASE HELP!!

The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs). I suppose it's possible that the
motherboard was damaged somehow, but it has no
sign of damage and the only
problem is the battery not charging. charging
sign- It did show when the battery was charged.
Now that the battery has drained down,I will
sometimes get an orange light when plugging in
the USB charger.
The battery has drained to the point that the
charging animation indicator on the screen no
longer appears. The battery has been drained to
the point where it does not have enough
power to boot the phone..
shikhar623 said:
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs).
Click to expand...
Click to collapse
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
just4ivaylo said:
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
Click to expand...
Click to collapse
go to original stock. you will come to know wheather is sofware problem or a hardware. you will be able to troubleshoot in a better way.
Already have. Looks like a hardware issue.
I gotta say...this phone has been all kinds of problems for me.

[Q] Phone still not charging after replacing charger port and battery

Last week my phone started not charging properly, with the charging cable plugged in it would seem to randomly stop and then start charging again. I tried a few different chargers and it was the same, sometimes it would charge and others times not, but eventually it stopped charging all together and the battery died.
I thought the charging port might have gone faulty, so I ordered a new one and replaced it, but it still didn't charge. So, I bought a new battery and tried that, the phone booted up fine and worked but again, it still wouldn't charge.
I'm assuming something must be broken on the motherboard, but I don't really want to spend any more on it and the phone is out of warranty,so I just wondered if anyone had any other suggestions I can try before I have to sell it for parts?
Cheers
IDK but maybe small smd fuses..
_____________________________________Read more write less and be smart

Dead YD206

So YD206 about a month old. Was connected to official yota charger (via a magnetic usb cable), noticed the plug at the phone end getting quite hot. Phone now essentially dead, wont boot, doesn't seem to charge. We also realised the charger had come out of the wall socket. But the yotaphone light was intermittently flashing on the charger.
Whilst I am inclined to blame the magnetic charging cable, is it possible for current to flow in reverse from phone to charger and essentially discharge the phone battery below acceptable levels?
Any advice on rebooting it (can't remove the battery like I would on a Samsung) so whats the procedure?
Just a follow up charger not the issue, it crashed in use and the power button became non-responsive, with the screen off, and the e-ink display on but also unresponsive. Did not turn on when connected to a charger. However when I connected it to my pc it did register in device manager as MTP device, so I knew it was still alive. Removed the sim and held the power button down for 10 seconds then it rebooted.
Hope this helps anyone else with a similar problem.
Failing that it would probably have to be left to discharge (might take a while if nothing is running) then powered back on with charger attached.
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
SuperTukan said:
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
Click to expand...
Click to collapse
It seems a battery issue. Have your Yotaphone a valid warranty?
casaprocida said:
It seems a battery issue. Have your Yotaphone a valid warranty?
Click to expand...
Click to collapse
I am not sure about my warranty, bought it off AliExpress, I guess I could try to send it to manufacurer (i heard Russia provides repair service).
EDIT ( t + 2 days): I managed to start my Yota again. I connected it to computer and after about 5 minutes, magic happened and phone started all by itself. I will try to find out more, will update this as soon as I find something
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
tomgaga said:
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
Click to expand...
Click to collapse
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
SuperTukan said:
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
Click to expand...
Click to collapse
Sorry for the late reply, did not see the quote, but it does not work with wireless charging either. I think the battery still has a lot of charge too. Thing is that the Motherboard also gets hot after a while when I try to charge it. I'm pretty sure my motherboard is dead. But I have another Yotaphone now, so maybe in the future I will test with every separable part replaced.
I use the charger from my iphone. It works great, although with the yotacharger also works well. Attention that I have a YotaPhone YD201 with Russian base and european compilation. Like I said the Iphone charger works great and doesn't warm my Yotaphone 2 . It might be a solution for your problems with charging.

Le Eco Pro 3 suddenly wont charge

So I have been running AICP 13.0 for a couple weeks and love it. I woke up this morning and my phone didn't charge overnight despite being plugged in. It shows it is connected (the lighting bolt in the battery icon on the top right) but the led light doesnt display and it doesnt say charging. Other weird thing is everytime I plug the cord in the volumne starts adjusting itself up and down automatically and now sound is not working (microphone or speaker audio). Battery is now draining and I cant get it to charge. Any ideas why this could be? I have tried it with numerous cords and charging bricks, did a factory reset but still can't get it to work. I am now down to 20 percent battery life and am worried I have a hardware problem and am going to be without a phone for a couple days.
Anyone experience similar things or have ideas to try?
Also leeco doesnt have a us website anymore, so how do I contact them for support if needed?
Only idea a hardreset or clear coch?
Sent from my LEX720 using xda premium
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Ok I will locate the stock rom and flash it, I havent looked for it but it has to be on xda.
As far as replacing the charging port....I bought the phone in June so it should be under warranty correct? Does anyone know how we would get in touch with leeco support? Do we still have a warranty since they shut down operations in the US?
I still have 16 percent battery (I turned it off once I posted here so I could have juice to try ideas you guys would come up with, so hopefully I dont have to try the freezer trick.
sk8223 said:
Well, go back to any eUI vendor ROM (basically, stock) and see if it solves the issue. Preferably the same firmware version that your device was originally on. It could be a hardware issue or a software issue.
Sounds like a faulty charging port. You might need to replace yours. You can find replacement charging ports on Aliexpress, and a teardown here: http://www.myfixguide.com/manual/leeco-le-pro-3-teardown/ (the phone has the same internals as other LeEco phones, so you can consult various LeEco teardown videos too).
EDIT: now, I don't know if this will work for you, but freezing the phone for an hour might also get it to start charging again, but only do this as a last resort if it dies on you. And make sure you put it in a plastic bag first (obviously).
Click to expand...
Click to collapse
Have you tried a different lead? I've had one leeco lead go on me, i almost chucked the charger until i realised it was the lead
Ymm, often the cable is broken.
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
jongordo8 said:
Yes I have tried numerous cables and chargers. It has to be a hardware issue as it is dead now and won't charge at all is my thinking. When I plug a charging cord in it displays several quick red led blinks where it usually has the yellow led for charging but nothing else. When I tried it with my car charger this morning it got really hot very quickly.
Click to expand...
Click to collapse
Sadly, the stock charger cable is known to destroy the charge port. If you have always used the stock charger cable, then that is probably what caused the issue . I had to get my phone replaced for that reason about a year ago. If you do end up getting it fixed, get a certified USB-C cable and scrap the one that came with the phone. So sorry man...you shouldn't have to deal with this.

Categories

Resources