N910F with mobilicity/wind aws problems - Galaxy Note 4 Q&A, Help & Troubleshooting

I bought my phone in Europe and use it there a couple times, when I bought it I was under the impression it is unlocked and has aws network. Now in Canada I put the sim card in the phone for mobilicity network and I can't get it to connect. It puts me into Canadian roaming at all times (no service). The network is on a 3g band as they don't have LTE. In the phone specs it says:4G FDD LTE B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B17(700), B20(800)
Another thing is that when I turn my phone on it gives me a carrier logo at the beginning from a European countries network but at the time there I was using a different network so Its not carrier locked. Could it be region locked and how can I check and unlock it? Please help as I wasted too much money as it is. Thank you

Related

[Q] [Question]HTC HD2

I'm goin to buy T-Mobile Unlocked HTC HD2 I just wondered if it will work in Israel even though its T-Mobile branded and unlocked
Our network band same as Europe
if that help i got SE W760i and it say on the screen signal "H"
You would have to know exactly what bands your carrier uses (there's several in use in Europe too), but even then the US T-Mobile HD2 probably won't get 3G service where you are, I believe that this is the only country that uses those specific bands for 3G. You could use the phone in your country, but it would only get EDGE speeds.
You would be better off getting the Euro version of the HD2.
after some research i found out that my operator uses this bands 850/2100
and in T-Mobile specs it says
Band (frequency): 850 MHz;900 MHz;1800 MHz;1900 MHz;UMTS: Band I (2100);UMTS: Band IV (AWS);UMTS: Band IV (1700/2100)
and another question if i wont 3g reception i get the "H" would it matter alot or only abit that i wouldnt be able to go through internet and stuff
Bump
Hello again i talked to my operator they said that the phone will work on HSPDA on 2100 or GSM 850
so which of the bands got the 3g on it
Thx

[Q] Using CM10.1 on GSM Abroad

Hi,
I will soon be traveling out of the country and was wondering if anyone has any experience using an international SIM with a unlocked CDMA world phone? If I put an international SIM is there any other setting I need to change to get it to route calls/text/data through the SIM card instead of using my Sprint ESN? I want to make sure to avoid international roaming charges and will be buying a prepaid GSM SIM card at the airport.
Also, does anyone have experience using on GSM 900/2100? The specs on the samsung site say it is supported but the FCC specs do not have it included? I'm leaning towards samsung but wanted to know if anyone has actually used it.
From Samsung:
Frequencies and Data Type LTE: Band 25; CDMA 1x/EVDO Rev.A: 800/850/1900MHz; HSPA+/UMTS: 850/900/1900/2100MHz; GSM: 850/900/1800/1900MHz
From FCC:
CDMA1X + EV-DO band classes 0, 1, 10 (i.e. CDMA1X + EV-DO 850/1900/800)
LTE band class 25 (i.e. LTE 1900; PCS A-G blocks)
LTE 5 MHz FDD carrier bandwidth
LTE UE category 3
W-CDMA bands 2, 5 (i.e. W-CDMA 1900/850)
GSM 850/1900
Thanks!

[Q] N910U not working in ATT LTE

Hi Bros,
I got a gift from my Hong Kong friend which is Note 4 but is N910U, which is different from US ATT version N910A.
I check up the LTE band, N910U support the below cellular:
GSM850, GSM900, GSM1800, GSM1900, UMTS850 (B5), UMTS900 (B8), UMTS1900 (B2), UMTS2100 (B1), LTE2100 (B1), LTE850 (B5), LTE1700/2100 (B4), LTE1800 (B3), LTE2600 (B7), LTE1900 (B2), LTE900 (B8), LTE700 (B28)
For ATT in my area, LTE mostly are using band 4 and band 17. Sure it should able to using ATT LTE even band 4 is the only band available in N910U.
However, I insert the ATT SIM card, it not going to LTE, mostly the top signal icon only show U+/U, seldom show 4G. Sure never have 4G LTE show up.
I call up ATT customer service and I also provide the IMEI # for them and see they can manual register this IMEI # into their database for LTE support, but they said this IMEI show non LTE support. Even they tell me the APN manual set up, also I x check with my existing unlock Oneplus One, but still cannot switch to 4G LTE band.
I also use LTE Discovery App to confirm my area what is the LTE band, I'm sure when I'm using band 4 on my Oneplus One, this N910U still not connected to band 4, just stay at U/U+ only.
I don't know should I need to talk to a more technical person in ATT? Or this is a business issue that ATT will not support unlock phone from outside even LTE band is matching ATT?
I need some advise from you, my wife love this phone as she are on Note 4 for 2 years and she like to use stylus too.
tkcctkcc said:
Hi Bros,
I got a gift from my Hong Kong friend which is Note 4 but is N910U, which is different from US ATT version N910A.
I check up the LTE band, N910U support the below cellular:
GSM850, GSM900, GSM1800, GSM1900, UMTS850 (B5), UMTS900 (B8), UMTS1900 (B2), UMTS2100 (B1), LTE2100 (B1), LTE850 (B5), LTE1700/2100 (B4), LTE1800 (B3), LTE2600 (B7), LTE1900 (B2), LTE900 (B8), LTE700 (B28)
For ATT in my area, LTE mostly are using band 4 and band 17. Sure it should able to using ATT LTE even on band 4 is available in my area.
However, I insert the ATT SIM card, it not going to LTE, mostly the top signal icon only show U+/U, seldom show. Sure never have 4G LTE show up.
I call up ATT customer service and I also provide the IMEI # for them and see they can manual register this IMEI # into their database for LTE support, but they said this IMEI show non LTE support. Even they tell me the APN manual set up, also I x check with my existing unlock Oneplus One, but still cannot switch to 4G LTE band.
I also use LTE Discovery App to confirm my area what is the LTE band, I'm sure when I'm using band 4 on my Oneplus One, this N910U still not connected to band 4, just stay at U/U+ only.
I don't know should I need to talk to a more technical person in ATT? Or this is a business issue that ATT will not support unlock phone from outside even LTE band is matching ATT?
I need some advise from you, my wife love this phone as she are on Note 4 for 2 years and she like to use stylus too.
Click to expand...
Click to collapse
The AT&T cell towers does not fully support Intel 7260 modem inside your Galaxy Note 4 device. Most, if not all, devices sold in the US use Qualcomm Gobi modems and Ericsson X modems. The only option I can think of is receiving a new authentication from the cell towers by asking AT&T for a new SIM card.
tkcctkcc said:
Hi Bros,
I got a gift from my Hong Kong friend which is Note 4 but is N910U, which is different from US ATT version N910A.
I check up the LTE band, N910U support the below cellular:
GSM850, GSM900, GSM1800, GSM1900, UMTS850 (B5), UMTS900 (B8), UMTS1900 (B2), UMTS2100 (B1), LTE2100 (B1), LTE850 (B5), LTE1700/2100 (B4), LTE1800 (B3), LTE2600 (B7), LTE1900 (B2), LTE900 (B8), LTE700 (B28)
For ATT in my area, LTE mostly are using band 4 and band 17. Sure it should able to using ATT LTE even band 4 is the only band available in N910U.
However, I insert the ATT SIM card, it not going to LTE, mostly the top signal icon only show U+/U, seldom show 4G. Sure never have 4G LTE show up.
I call up ATT customer service and I also provide the IMEI # for them and see they can manual register this IMEI # into their database for LTE support, but they said this IMEI show non LTE support. Even they tell me the APN manual set up, also I x check with my existing unlock Oneplus One, but still cannot switch to 4G LTE band.
I also use LTE Discovery App to confirm my area what is the LTE band, I'm sure when I'm using band 4 on my Oneplus One, this N910U still not connected to band 4, just stay at U/U+ only.
I don't know should I need to talk to a more technical person in ATT? Or this is a business issue that ATT will not support unlock phone from outside even LTE band is matching ATT?
I need some advise from you, my wife love this phone as she are on Note 4 for 2 years and she like to use stylus too.
Click to expand...
Click to collapse
I don't know where you got your info but I am sure it is wrong. According to Samsung on this site http://www.samsung.com/nz/consumer/mobile-phone/smartphone/smartphone/SM-N910UZWENZC
it does not support AT&T's LTE bands.
tkmobilesupport said:
The AT&T cell towers does not fully support Intel 7260 modem inside your Galaxy Note 4 device. Most, if not all, devices sold in the US use Qualcomm Gobi modems and Ericsson X modems. The only option I can think of is receiving a new authentication from the cell towers by asking AT&T for a new SIM card.
Click to expand...
Click to collapse
So it is not related to N910U using Samsung Exynos 5 Octa 5433? Is the modem itself? Or Exynos 5 Octa 5433 embedded the 7260 modem which is not support by ATT cell towers?
Let me go ATT shop to get a replacement SIM and see how it work or not. Thanks.
PS: I try to search the detail spec for N910U, it never point out using Intel 7260 modem, how to know the phone using the exact modem? So in future can understand more before getting new unlock phone. Thanks.
CodeNameRedNeck said:
I don't know where you got your info but I am sure it is wrong. According to Samsung on this site http://www.samsung.com/nz/consumer/mobile-phone/smartphone/smartphone/SM-N910UZWENZC
it does not support AT&T's LTE bands.
Click to expand...
Click to collapse
Hi,
The link you post here is not Hong Kong, pls see the below official Samsung HK:
http://www.samsung.com/hk_en/consumer/mobile/galaxy-note/galaxy-note/SM-N910UZWETGY
4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B28(700)
So it absolutely support LTE band from ATT
another 3rd parties link:
http://pdadb.net/index.php?m=specs&...g_sm-n910u_galaxy_note_4_lte-a_samsung_muscat
The issue is not from the exynos chipset, but the modem itself. I can assure you that SM-N910U comes with Intel 7260 LTE modem because I've been working with Samsung Software Engineers to develop kernels and drivers for this modem.
To clarify... AT&T engineers has programmed the towers in a way that make the towers reject certain modems because they cannot guarantee the compatiblity. What they are trying to do is to make you use a more stable HSPA+ connection rather than LTE connection that has issues with the modem because in the long run, AT&T will have to give you credit for service disruptions and they are not willing to do that.
tkmobilesupport said:
The issue is not from the exynos chipset, but the modem itself. I can assure you that SM-N910U comes with Intel 7260 LTE modem because I've been working with Samsung Software Engineers to develop kernels and drivers for this modem.
To clarify... AT&T engineers has programmed the towers in a way that make the towers reject certain modems because they cannot guarantee the compatiblity. What they are trying to do is to make you use a more stable HSPA+ connection rather than LTE connection that has issues with the modem because in the long run, AT&T will have to give you credit for service disruptions and they are not willing to do that.
Click to expand...
Click to collapse
Thanks bros. So just a only customer (or few more) using N910U, ATT engineering team will not change their policy to accept other modems or work out some software upgrade program to accept other modem with 100% compatibility. So bad then.
tkmobilesupport said:
The issue is not from the exynos chipset, but the modem itself. I can assure you that SM-N910U comes with Intel 7260 LTE modem because I've been working with Samsung Software Engineers to develop kernels and drivers for this modem.
To clarify... AT&T engineers has programmed the towers in a way that make the towers reject certain modems because they cannot guarantee the compatiblity. What they are trying to do is to make you use a more stable HSPA+ connection rather than LTE connection that has issues with the modem because in the long run, AT&T will have to give you credit for service disruptions and they are not willing to do that.
Click to expand...
Click to collapse
1 more, I search multiple tear down webpage, sure not yet find any one tear down N910U, but find a name Qualcomm MDM9225M, is this the one you talk about the modem?
PS: I search it, it is belong to Qualcomm Gobi modem chipsets. So if not using Qualcomm 805 as processor, that means they are not using Qualcomm chipset for thin modem and so ATT not going to support. Qualcomm dominate the US market then. Too bad.
tkcctkcc said:
Thanks bros. So just a only customer (or few more) using N910U, ATT engineering team will not change their policy to accept other modems or work out some software upgrade program to accept other modem with 100% compatibility. So bad then.
Click to expand...
Click to collapse
No they will not. Unfortunately, that's how carriers in the U.S. do their jobs.
-->About the modem: If you are not using a Qualcomm Snapdragon 805, your device comes with either Intel 7260, Ericsson, or Samsung 300 modems. SM-N910U uses Intel.
Hi Bros,
As coming Galaxy S6 not using Snapdragon 810, but using Exynos 7420, so the modems also not using Qualcomm,. Do you know S6 using what modem? If S6 using Intel modem or other like what you said Ericsson, or Samsung 300 modems, ATT should change their software to support non Qualcomm modem, which means my N910U may able to use ATT 4G LTE support? Can you advise?
Based on my reading for months on here. N910C seems to be the only variant with exynos and supports AT&T LTE.
I bought mine about 2 weeks ago and so far I get LTE in most places.

[Q] Cant get note 4 working (n910f) on aws network

I came back from Europe and installed the sim from my old nexus s into the note 4 and I'm in Canadian roaming. I tried adding the apn settings and I still can't connect to mobilicity. The phone is unlocked and has aws but for 4g. It's the international version. Anyway have any ideas on what I can do? I shelled out so much money and there is no way I'll buy a new phone. Someone told me on another forum that its possible to flash a different band or something.
On the Amazon product page it says
4G FDD LTE B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B17(700), B20(800)
So is the reason calling doesn't work is because mobilicity has the 3g network?
My nexus s is dead so cant use that either. Dont want to either tbh.
EDIT:
The company I am trying to use it with wind/mobilicity have only 3g. But it seems the international version is only compatible with 4g aws. So is there anyway i can bypass this?

[Q] SM-N910W8 or SM-N910U ?

Dear Experts :
I'm in the process of buying a new unlocked Galaxy Note 4, after using my legendary Galaxy S II for 4 years so far, and i need your help regarding which version should i get ..
for those who are unaware the SM-N910W8 has the Snapdragon 805 CPU, while the SM-N910U has the Exynos 5433
i live in Canada and right now i am with Wind network, there is a slight chance i might switch to Fido depending on my data usage after i get my Note 4, anyhow my question is :
which of the two should i buy in terms of network speed, ROM development and availability for customization, Phone heating ... i honestly cant think of more differences than that but if there is then please enlighten me
Please help me decide .
up
I choose N910w8, for me is faster than N910U and more friendly with the battery... that's a simple opinion so good luck!
Wind or the Big 3
Wind frequency: UMTS band AWS (1700/2100) No LTE at the moment
Fido frequency: GSM, UMTS, HSPA and HSPA+ at 850 MHz and 1900 MHz. To access LTE network, the phone must be compatible with: 700 MHz on Band 17; 1700/2100 MHz on Band 4
First, let list some of the features of these devices N910W8 (Snapdragon), N910U and N910C (both Exynos 5433/Octa core)
For N910C Asia, Europe, South America version: Network 4G LTE FDD
2G GSM: GSM850, GSM900, DCS1800, PCS1900
3G UMTS: B1(2100), B2(1900), B5(850), B8(900)
4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B17(700), B20(800)
***It cannot be use with WIND b/c it does not have band AWS for 3G but only for 4G. However, you can use this phone with the BIG 3 and on FIDO as it has 2 LTE bands, which FIDO currently using.
For N910U Hong Kong, Taiwan, Australia, New Zealand, Chile version: 4G LTE FDD
2G GSM: GSM850, GSM900, DCS1800, PCS1900
3G UMTS: B1(2100), B2(1900), B5(850), B8(900)
4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B28(700)
*** it too cannot be use with WIND b/c it does not have band AWS for 3G but only for 4G. However, you can use this phone with the BIG 3 and on FIDO. BUT THE DIFFERENT BETWEEN THIS AND N910C is that this only has 1 LTE bands, which FIDO currently using and DO NOT HAVE band 17. So, you may not get good LTE speed compare to N910C model.
For N910W8 Canadian model: 2G GSM, 3G WCDMA, 4G LTE FDD
2G GSM: GSM850, GSM900, DCS1800, PCS1900
3G UMTS: B1(2100), B2(1900), B4(AWS), B5(850)
4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700)
*** It can be use with ALL CANADIAN NETWORK including WIND AND MOBILICITY. It can also run all LTE network in Canada at max potential b/c it has all of the bands, which Canadian Networks use.
If you choose to use WIND, your choice for which Note 4 model is clear
I have a friend who has SM-N910S model from Korea ( Exynos 5433/Octa core). He uses it on a Canadian network and he notices that his battery runs dry very quickly compare to my Note 4 (N910W8). I think that b/c for all of the international models like N910C or U, they have different radios and try to look for the signals differently compare to the Canadian version (N910W8). Hence, low life battery. So be careful and choose wisely as well b/c I do not think you want to have only 3-4 hours of screen on-time eh?
ROM development
Back when the phone was initially coming to the market, owning the Snapdragon was a plus b/c if I remember correctly, it was the 1st version to be Rooted successfully, while the Exynos have to wait. Same go with ROM as well. But I think the market has been saturated with both model, you cannot go wrong with either one. But I think that if you want to try out the earliest ROM or changes, the Snapdragon will be more suitable.
However, if Samsung decides to push 64 bit software support, then the Exynos variants are the best choice. But as of now, I think the Exynos still only runs 32 bit as Samsung has locked the 64 bit down. So will see!
Last week Sunday, I purchased my Note 4 from Wind on Wind tab $649.00 CAD. It is a great phone and I have no issue with it so far. The phone runs lighting fast, if you turn off some of Sammy features and animation.
I think present to you all of the information that I know about the Note 4 to the best of my abilities. I think you will be better off to get N910C rather then U if you have to choose between the two of them.
Now, depend on what you want and needs, N910C for raw power but limited as I listed reaons above or N910W8 for Wind and flexibility but lesser power compare to Exynos variants.
***TIPS*** if you look around expansys, ebay, you may get a good deal for N910C. But for N910W8, you have to buy it from Wind then. I would recommend you to buy out right as it a better option in the long run. If you have any question, let me know.
*****Source: from Samsung Website and GSMarena
Well, if you are a power user and need allot of processing power for apps and games. Then I would recommend the N910C rather than the N910U. As the N910C works on the same LTE bands for Canada while the N910U is design to work only on certain Asian specific LTE Bands. However you will still be able to use a N910C in Asia.

Categories

Resources