[Q] Sudden off and on MMS issues - Nexus 4 Q&A, Help & Troubleshooting

Hey guys. Been using this nexus 4 for ages. I've lived in Minneapolis and San Diego and encountered this issue in both cities.
Every few months, my texting app will tell me it cannot receive MMS messages. So I restart my phone, call at&t, etc do all the necessary steps and it eventually just goes away on its own. The issue is that even when the phone says 'cannot receive', I do receive some MMS messages but some I just dont. Usually it seems to be group chat related but can confirm sometimes i do not receive photos. Today i got the error again using a group chat and I just received a picture from a different friend (who is on AT&T like me). Are there issues between carriers with group chat or something?

I gave up on MMS a long time ago, too many fails and at a cost. I use whatsapp now for images, it's only a very small price for the licence, but it's already paid for itself many times over. Of course there are other alternatives.
Sent from my Nexus 4 using Tapatalk 2

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MMS problems

Hey guys...just noticed today that my MMS messages to ATT phones doesnt arrive. I havent tried the other carriers yet. On my side, TMO says the message was sent. Im in US.
Any ideas?
Ive had pretty much the same issue texting my friend on att. sometimes she will get them, most often she won't. Ive also had this happen while sending a picture to someone on tmobile, but less frequently. My sim is 6 years old so maybe that could be it?
Current UScellular subscriber and of lately a friend of mine (AT&T) has tried 2 send me MMS msgs and i haven't been receiving them. she receives my MMS's, and i receive other MMS msg's from other USCC subscribers. help
Sadly, carriers do not like to play with one another very nicely. As well, are you sure your friend has their MMS setup properly on their phone? Can you send one to yourself?
I have a lot of issues dealing with people on Verizon not getting/not receiving for up to 3 days in a few occassions. My lady is on Verizon, and about once a week there will be a major delay with SMS. We don't even bother trying MMS anymore, because while I get them most of the time, she rarely does, and when she does it is usually a couple days later.
Being that I work for my carrier, I have tested and rest my account on all levels, and am certain it isn't on my end. We contacted Verizon a couple times, and they try to blame my carrier, but it is universal in my area no matter your carrier. A friend of mine works for them, and told me if there were no issues with her account or mine, it was probably because Verizon gives priority to in-network transmissions over out of network, ie verizon to verizon comes first, then verizon to carrier X, then carrier X to verizon.
For you who are using T-Mobile:
I'm curious to see what the file sizes of the pictures you are sending. I've had issues with sending MMSes too, and it turned out that the files taken with our cameras at the highest quality settings tend to be too large to send on the T-Mobile network. If you use the stock Messaging app, it doesn't seem to resize pictures properly. See my older thread here.
I just read your thread. I can take a picuture with the N1 camera and send it to myself. no problem. I can also take and send to other TMO users. So I dont know if the file size is the issue.
I dont know either but it seems T-Mo to T-Mo has no issues, but for me ATT is no go.
I haven't had any problems sending mms to my friends who are on At&t to their phone which we shall not mention...that's when they actually have a reception mind you. LOL
I'm on TMo USA. I believe the files size is lik max of 300 kb or something like that. It usually resizes it before sending anyway. I'm using hancent sms.
Yup. Seems like it's just a size cap att has. Handcent sizes irt below the 300kb. I just tried to send a MMS on the stock messaging app to a friend on Verizon, went through fine. Just seems like a little issue with ATT for now.
I have had this problem for a long time between carriers, Verizon and ATT are hit and miss from t-mo
I'm only having a problem sending MMS. I'm using the stock SMS app, but its weird. I have an open thread with several pics in it that I've sent, all of them it compressed down to 100kb-280kb. Now today, trying to send another pic (one taken with the camera) and it only compresses it down to 789kb. So of course it won't send.
Is there any way to change the compression size to do 300kb every time?

Nexus S on T-Mobile US and the horrible MMS saga

Gave up the iPhone 4 and AT&T, and oh boy…
In the first few weeks of owning a shiny new Nexus S on T-Mobile MMS images received were blurry. That magically was fixed for myself and quite a few others.
Now fast forward, and one nagging problem continues. Receiving and sending MMS is completely sporadic, and mostly unreliable.
My wife will send something, and no sign of it ever arriving (she's still on AT&T with an iPhone 4). Same thing happens when it's a friend on AT&T, and Verizon most recently. Then, out of nowhere, it will work. I'll send an MMS, it never arrives. Try later, boom, it might just work.
At home there's decent EDGE service, and work HSPA. Vastly different conditions, but same story. Sometimes things are sent and received successfully, other times not.
Never an issue with text messages.
APN settings remain unchanged out of the box, and consistent with other folks.
Any thoughts or ideas beyond calling T-Mobile with "it doesn't work"? Last time I called them (to report the blurry MMS picture issue) it was a lost cause. Unsupported device, etc.
moosebert said:
Gave up the iPhone 4 and AT&T, and oh boy…
In the first few weeks of owning a shiny new Nexus S on T-Mobile MMS images received were blurry. That magically was fixed for myself and quite a few others.
Now fast forward, and one nagging problem continues. Receiving and sending MMS is completely sporadic, and mostly unreliable.
My wife will send something, and no sign of it ever arriving (she's still on AT&T with an iPhone 4). Same thing happens when it's a friend on AT&T, and Verizon most recently. Then, out of nowhere, it will work. I'll send an MMS, it never arrives. Try later, boom, it might just work.
At home there's decent EDGE service, and work HSPA. Vastly different conditions, but same story. Sometimes things are sent and received successfully, other times not.
Never an issue with text messages.
APN settings remain unchanged out of the box, and consistent with other folks.
Any thoughts or ideas beyond calling T-Mobile with "it doesn't work"? Last time I called them (to report the blurry MMS picture issue) it was a lost cause. Unsupported device, etc.
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prolly an issue with the service in your area
slowz3r said:
prolly an issue with the service in your area
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Funny you should mention that. EXACT same issues while traveling from Las Vegas (home) to various parts of southern California (Carlsbad, San Diego, etc.)
moosebert said:
Funny you should mention that. EXACT same issues while traveling from Las Vegas (home) to various parts of southern California (Carlsbad, San Diego, etc.)
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then give Tmo a call about it, tmobile reps are really helpful or contact ^CG on the Tmobile twitter
slowz3r said:
then give Tmo a call about it, tmobile reps are really helpful or contact ^CG on the Tmobile twitter
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Click to collapse
My goal was to share the situation in case others had similar experiences, and troubleshoot.
Yes, obviously I can call T-Mobile and say "awww shucks my thingy don't work"... genius!
moosebert said:
My goal was to share the situation in case others had similar experiences, and troubleshoot.
Yes, obviously I can call T-Mobile and say "awww shucks my thingy don't work"... genius!
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Click to collapse
it may not be the same issue exactly but you may wanna search for the blurry MMS thread and ask in there quite possibly because that thread kinda branched off into different issues regarding sms/mms
slowz3r said:
it may not be the same issue exactly but you may wanna search for the blurry MMS thread and ask in there quite possibly because that thread kinda branched off into different issues regarding sms/mms
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Click to collapse
Good idea. Thanks.
This sounds strangely reminiscent of an issue I get here...
I'm on VodafoneUK and MMS works just fine - however if I MMS the missus on O2 the message may or may not get there, or there might be an 18 hr lag... It's not the most reliable thing in the world!
This isn't a Nexus thing, it's a network thing...
I suspect that if you kept all of your MMS activity to people also on TMo you wouldn't have a problem - it's when the different networks talk to each other things go screwy...
I still remember the "good" old days when you couldn't even send text messages between the different networks in the UK!
For what it's worth, I had intermittent problems both sending and receiving MMS messages. Sometimes it would work, and other times it wouldn't. I've switched to using Handcent instead of the stock messaging app, and MMS has been working 100% perfectly since doing so. I'm not sure why this is the case, but it is. At least for me.
Are you experiencing the issue when you send messages to someone else on T-Mobile or is it just happening with your wife on ATT?
It is not unheard of for MMS messages to have problems between carriers. I personally have seen more issues with ATT than any other carrier (I have worked with ATT, Verizon, Sprint, and currently work for T-Mobile).
If you are both using smartphones (iPhone and Nexus S)you will get better quality pictures if you send them as email and not MMS since that avoids the picture resolution being reduced to the file size for MMS. I believe that the current T-Mobile setting is 1000 Kb for MMS messages.
Well now this is odd. Was just sent a MMS from someone on AT&T and nothing showed up in the messaging app, yet the Missed Reminder app says I have an unread MMS!
I have cleared all data from messaging before for the sake of it.
This is driving me mental!
Not carrier but Android? Sending and receiving MMS works fine with T-Mobile users.
Handcent exibits the same behavior.

MMS Notification but when i click there is no message

So this has now happened to me twice, yesterday being the second time.
I'll get a notification for a message at the top, both times it has been after I already had another SMS message that I had not checked yet, then when I click on the notification to bring up the messaging app there is only one of the two messages waiting there in the list. Both times I have texted the person back and they did indeed send me some type of picture message. After resending I receive it the second time. It makes me worried that maybe we could be losing messages and not even know it. It seems to me this is a software bug (vs. Carrier problem since the phone shows a notification for the message)
Has anyone else seen this problem?
I'm on stock 4.2.2 but the first time it happened was on 4.2.1 about a month ago.
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
Eddiepapi said:
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
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I think you have to be connected to data in order to receive a MMS message. Wifi will not work. You will get a notification but no picture.
Of course you can't receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
NoL1m1tZ said:
Of course you can receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
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I don't quite understand your statement. You say you can receive MMS over wifi but then you say the phone has to switch to data in order to receive the picture? How is that different that what I said?
Sorry, autocorrect stole my apostrophe t. I meant cant as in can not.
I have the same issue. The slide down text msg notification icon reported 3 texts from 3 different senders. When I clicked on the icon I am taken to my text msg inbox but only 2 of the 3 text msgs where there. I then verified with my friend that he did indeed send me a text msg. I have never had an issue receiving MMS texts over WiFi. I use WiFi exclusively at work and home. So I had created the same type of thread on the androidcentral forums.
That's exactly what happened to me today, twice! My girlfriend sent me three MMS, I got the first one and two notifications after. But when tapped, all I saw was the first MMS.
My connection was poor, I thought that could be the cause...
Sent from my Nexus 4 using xda premium
Yea I was wondering if it is a carrier issue or if its LG or Google ?
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
NoL1m1tZ said:
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
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Click to collapse
Well that would be fine if it is a preview of the MMS before it arrives, but when it never arrives is where the problem is. There has got to be a solution. I can't help but wonder whom has sent me a text of which I did not receive.
this happens to me also. its annoying. but i do have my wifi on all the time, so I will try it without wifi on, and see what happens.
I'm having this problem as well and I don't like any of the third-party apps. Has anyone found a fix? Thanks.
Well, I contacted T-Mobile, my carrier, and they went through a lot of troubleshooting. It basically came down to turning on mobile data alongside WiFi because apparently MMS msgs need data to send and receive. Sucks, but there it is.

[Q] Nexus 4 Cannot SMS

Here is the log of my chat with an AT&T rep:
http://pastebin.com/QU2BU09L
My wife gets texts from co-workers/friends which are mostly not on att, but cannot send to my line or my mom's line (she's on the same account too)
I should mention, this phone worked perfectly well until a recent Google Play services update which affected some devices by disabiling audio on incoming/outgoing calls. The solution that I found to work for this Nexus 4 was to disable the "Checkinservice" service from the Play framework which seems to have correct the call audio issue - so then I thought maybe its now affecting texts and re-enabled the service, no luck on texts but it's also not affecting calls anymore with the service on.
I have googled around a lot, but most similar issues involved people not being able to text at all.
Also, I should perhaps note that I have wiped all the partitions and re-installed CyanogenMod from scratch twice now and still the same thing. It's been on CM for a good year + with no issues at all until recently. Besides the chat with at&t I called as well, the person on the phone seemed even less knowledgeable than the online gal.

Help with MMS issues on Verizon network

I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
DietDoubleDew said:
I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
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Click to collapse
I do not have Nougat but I do know that solid texting comes with the proper settings for your APN. Find it in:
/Settings/...More/Mobil Networks/Access Point Names/
The correct choice for Verizon is: VZWINTERNET
If you have the correct APN setting, texting should work fine. What is wrong with Textra? I use it all the time and like it a lot.

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