MMS Notification but when i click there is no message - Nexus 4 Q&A, Help & Troubleshooting

So this has now happened to me twice, yesterday being the second time.
I'll get a notification for a message at the top, both times it has been after I already had another SMS message that I had not checked yet, then when I click on the notification to bring up the messaging app there is only one of the two messages waiting there in the list. Both times I have texted the person back and they did indeed send me some type of picture message. After resending I receive it the second time. It makes me worried that maybe we could be losing messages and not even know it. It seems to me this is a software bug (vs. Carrier problem since the phone shows a notification for the message)
Has anyone else seen this problem?
I'm on stock 4.2.2 but the first time it happened was on 4.2.1 about a month ago.

Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app

Eddiepapi said:
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I think you have to be connected to data in order to receive a MMS message. Wifi will not work. You will get a notification but no picture.

Of course you can't receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.

NoL1m1tZ said:
Of course you can receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
Click to expand...
Click to collapse
I don't quite understand your statement. You say you can receive MMS over wifi but then you say the phone has to switch to data in order to receive the picture? How is that different that what I said?

Sorry, autocorrect stole my apostrophe t. I meant cant as in can not.

I have the same issue. The slide down text msg notification icon reported 3 texts from 3 different senders. When I clicked on the icon I am taken to my text msg inbox but only 2 of the 3 text msgs where there. I then verified with my friend that he did indeed send me a text msg. I have never had an issue receiving MMS texts over WiFi. I use WiFi exclusively at work and home. So I had created the same type of thread on the androidcentral forums.

That's exactly what happened to me today, twice! My girlfriend sent me three MMS, I got the first one and two notifications after. But when tapped, all I saw was the first MMS.
My connection was poor, I thought that could be the cause...
Sent from my Nexus 4 using xda premium

Yea I was wondering if it is a carrier issue or if its LG or Google ?

I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.

NoL1m1tZ said:
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
Click to expand...
Click to collapse
Well that would be fine if it is a preview of the MMS before it arrives, but when it never arrives is where the problem is. There has got to be a solution. I can't help but wonder whom has sent me a text of which I did not receive.

this happens to me also. its annoying. but i do have my wifi on all the time, so I will try it without wifi on, and see what happens.

I'm having this problem as well and I don't like any of the third-party apps. Has anyone found a fix? Thanks.

Well, I contacted T-Mobile, my carrier, and they went through a lot of troubleshooting. It basically came down to turning on mobile data alongside WiFi because apparently MMS msgs need data to send and receive. Sucks, but there it is.

Related

[Q] MMS question...sometimes it doesn't send

Is anyone else experiencing this? I'm on tmobile..stock jellybean and stock texting app.
sometimes the MMS will go right away..sometimes they will sit for days..and then i send (or recieve) one from someone and suddenly the floodgates open all my 'stuck' MMS messages go.
i dont know this is a defect..or maybe something quirky about tmobile's network..but it seems to happen about once a week the messages get backed up like this.
never had a problem with SMS..i dont think.
Not sure why but i've had that too. The other night sending to my friend on T-Mobile it wouldn't go for hours then i resent it some 9hrs later and it worked fine. I don't think it's a N4 problem per say as i've had that with my SGS2 also. Maybe it's a ROM thing or just carrier issue but wish it wouldn't be so!
I got this experience with MMS:
- when on WiFi than impossible to send;
- only when on Data transfer MMS is send.
Try to manually set the data and not wifi and try.
Good luck.
MMS only send on mobile data connection, thus has been standard behaviour on every Android phone I've owned
makes sense. i'm on/near wifi for most of the day every day so i guess its not going to send until i'm in my car driving somewhere and regular data kicks on
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
shotta35 said:
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
Click to expand...
Click to collapse
did an experiment today; sent 3 MMS (while i'm hooked to WIFI) and 2 of them went..made a phone call before the 3rd one sent..and it got stuck in 'sending' mode.
2 hours later still stuck in 'sending'. i sent a text to that number ...didn't help.
I then sent another MMS..and when i did, it triggered both the new one and the 'stuck' one to go through.
so there you have it..not conclusive but it seems like maybe when its switching between voice and data it can get stuck..and the stock MMS messenging app doesn't seem to be smart enough to resend automatically. it seems like you have to 'jiggle the handle' to get it to go by sending another MMS.
it also seems sending ANY mms (not even to the stuck #) will release all the hung MMS for everyone.

WiFi - Whatsapp notification issue

Since a few month whatsapp notification are running only with EDGE-UMTS, when my N4 is connencted via WiFi notification are very slow to pop up and many many time they didn't show up at all and I have to turn my screen on to see if there are new messages.
All other app and, chat service and SMS seems to works fine both way.
I'm with the device below and my router is a D-link 2740B running with Fastweb (italy).
someone can help me? :crying:
Lamerlengo said:
Since a few month whatsapp notification are running only with EDGE-UMTS, when my N4 is connencted via WiFi notification are very slow to pop up and many many time they didn't show up at all and I have to turn my screen on to see if there are new messages.
All other app and, chat service and SMS seems to works fine both way.
I'm with the device below and my router is a D-link 2740B running with Fastweb (italy).
someone can help me? :crying:
Click to expand...
Click to collapse
Probably an issue with Whatsapp servers. If everything else is running fine then I wouldn't worry too much. Try to clear the cache in Settings>Apps>Whatsapp. If that doesn't fix it then its definitely on the Whatsapp server end.
Thx I'll tra asap
Sent from my Nexus 4 using Tapatalk 4 Beta
Lamerlengo said:
Since a few month whatsapp notification are running only with EDGE-UMTS, when my N4 is connencted via WiFi notification are very slow to pop up and many many time they didn't show up at all and I have to turn my screen on to see if there are new messages.
All other app and, chat service and SMS seems to works fine both way.
I'm with the device below and my router is a D-link 2740B running with Fastweb (italy).
someone can help me? :crying:
Click to expand...
Click to collapse
It is a common problem for N4, read this OP: http://forum.xda-developers.com/showthread.php?t=2072930&highlight=delay
Thx man
Sent from my Nexus 4 using Tapatalk 4 Beta

T mobile MMS while on WiFI

I've noticed that when I am on wifi I cannot send or receive MMS messages. I have to physically turn off wifi and wait for the messages to come in. Since this phone does not have t mobile wifi calling the stuff online I've been reading hasn't been very helpful. Just wondering how you guys on t-mobile deal with this.
I have the same issue. I have tried turning wifi off but if it was on when the message was first received then that message is lost forever. Fortunately there are only a handful of people that try to message me like that, but it's still annoying.

Anyone else having issues with MMS on T-Mobile (international version)?

I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
I have issues when connected to WiFi, message comes in but doesn't download
hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
Click to expand...
Click to collapse
I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.
Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.
I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.
That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
Click to expand...
Click to collapse
You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Click to expand...
Click to collapse
I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
Click to expand...
Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.
That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.
Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
Click to expand...
Click to collapse
Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...

phone sending the same text messages several times

Me and my wife both have OnePlus 8 Pros - but with different carriers (In Denmark). Non of them are rooted.
After updating to Android 11 we started receiving (and apparently sometimes sending) the same text messages over and over... Up to 5 or 6 times. It's not all messages and not all senders that's affected. But most.
Does anyone have the same problem? Anyone know of a fix for this?
I had this. Turned out it was my carrier, didn't happen on other carriers.
Sometimes happened when I was going in and out of signal strength, like a lift, it tried to send over and over and then it would send them all at once.
Change your SMS client and see if the same thing occurs.
dladz said:
I had this. Turned out it was my carrier, didn't happen on other carriers.
Sometimes happened when I was going in and out of signal strength, like a lift, it tried to send over and over and then it would send them all at once.
Change your SMS client and see if the same thing occurs.
Click to expand...
Click to collapse
Reception is fine when it happens. I have tried both stock sms client and Google's.
But glad to hear that we are not alone.
Will try to contact my carrier.
NinjaOne said:
Reception is fine when it happens. I have tried both stock sms client and Google's.
But glad to hear that we are not alone.
Will try to contact my carrier.
Click to expand...
Click to collapse
Mine had no idea what I meant, hadn't seen if before.
Try a different messaging client like Google messages or there are others on the play store disable stock messages..
Check APN, Message centre number, dual connection in network settings (turn that off)
dladz said:
Mine had no idea what I meant, hadn't seen if before.
Try a different messaging client like Google messages or there are others on the play store disable stock messages..
Check APN, Message centre number, dual connection in network settings (turn that off)
Click to expand...
Click to collapse
Thanks for your suggestions. I Will try to experiment with the settings.

Categories

Resources