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Does anyone know if you can simply return the device and not exchange the phone? Will they give my upgrade fee back? Or any of the next payments I've made on it? Or do I have to exchange it? I don't like another phone out right now!
You can simply return it. That's what I did until I decide what I want.
whmgreen said:
Does anyone know if you can simply return the device and not exchange the phone?
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Click to collapse
If you google it, you can find AT&T's Note 7 recall policy here:
https://www.att.com/esupport/article.html#!/wireless/KM1122948
So...I turned my note 7 in, I did not exchange it. They gave me the tax back and the upgrade fee and next payments will be retroactively credited.
I wanted to do a candle light vigil for it but the att rep said they didn't have any candles. Rip note 7, you were the best android phone I have ever owned. Bring on 2017!
whmgreen said:
I wanted to do a candle light vigil for it but the att rep said they didn't have any candles. Rip note 7, you were the best android phone I have ever owned. Bring on 2017!
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Click to collapse
I'm keeping mine until they give me a deadline. If they are going to refund everything, I'll take advantage of more free monthly installments.
-b0Ne
b0Ne83 said:
I'm keeping mine until they give me a deadline. If they are going to refund everything, I'll take advantage of more free monthly installments.
-b0Ne
Click to expand...
Click to collapse
I was going to do the same but I found an s7 F variant for cheap and rooted and ROMd it up. I'm already getting used to a smaller screen again. Still going to miss the note 7 though!
whmgreen said:
I was going to do the same but I found an s7 F variant for cheap and rooted and ROMd it up. I'm already getting used to a smaller screen again. Still going to miss the note 7 though!
Click to expand...
Click to collapse
How much did you pay?
$350... Less than half the price of the note 7.
whmgreen said:
$350... Less than half the price of the note 7.
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Click to collapse
Was it in good condition any scratches?
Just a few very light barely noticeable ones.
b0Ne83 said:
I'm keeping mine until they give me a deadline. If they are going to refund everything, I'll take advantage of more free monthly installments.
-b0Ne
Click to expand...
Click to collapse
I checked my account.. I didn't notice no eip balance either
What a trip... my blood pressure is pretty high from this ordeal. I ended up getting the Xperia XZ. As a huge trade off in features, there's very little Sony bloat and no carrier bloat since it's an unlocked device. Overall there's hardly any lag, and Swiftkey is default. Battery life is awesome, too!
Last week I hit up the local AT&T corporate store to return the 2nd device for a refund, and they said they would check if it's within their store policy. Sales rep asked why I didn't want to exchange it, and I told her I already have another phone. She had trouble processing the return, and since it was late she said she'd figure it out and let let me know the next day. A whole week went by, and I tried calling her a few times to no availability. This past Saturday my cousin, the account holder, found out we were still getting charged for the Note 7 so I told him the story. I tried calling the store and no one answered. He also happens to work for an AT&T store in his city, and he couldn't get a hold of anyone either. So he 3-way called with the store and an AT&T rep and got a hold with the manager at the store. He had to "teach" her how to process it for a refund and got a hold of the IMEI off my Xperia XZ. He also scolded her for keeping my phone without giving me paper work or feedback since it's a liability issue. I honestly hate that store, and after speaking with the manager he suggested I stay away from them.
Everything went well until I lost service that night: no data and intermittent SMS. So on Sunday I was in touch with live chat for about 2 hours. The IMEI was mismatched. Got that corrected, but no LTE. Service rep wanted to check to see if my phone supports LTE. I told him YES because it was working the entire week until the Note 7 billing dilemma popped up and resolved. He later concluded my SIM was not provisioned for LTE and that he can fix that for free by sending me a new card. I'm confused this card came off the Note 7 and my Xperia had great success with LTE up until they screwed around with the IMEI on my line. The least I got was 4G. Today, no 4G or anything. My new SIM should arrive tomorrow, and hopefully it fixes these issues. AT&T has been nothing but problematic for me ever since I switched to the Note 7 and joined my cousin's plan.
DIGItonium said:
The IMEI was mismatched. Got that corrected, but no LTE. Service rep wanted to check to see if my phone supports LTE. I told him YES because it was working the entire week until the Note 7 billing dilemma popped up and resolved. He later concluded my SIM was not provisioned for LTE and that he can fix that for free by sending me a new card. I'm confused this card came off the Note 7 and my Xperia had great success with LTE up until they screwed around with the IMEI on my line. The least I got was 4G. Today, no 4G or anything.
Click to expand...
Click to collapse
This isn't going to fix your issue if they have the IMEI of the Xperia device. Take the IMEI from any ATT LTE enabled phone, and give them that IMEI. ATT network does not allow non-ATT phones that don't have EVERY LTE band to connect to their LTE. I went through this issue for about a month with a T-mobile note 5. Gave them the IMEI of a display note 5 in store, and boom LTE all day.
http://www.droid-life.com/2016/10/17/verizon-lg-v20/
I bet all carriers release before 28th
Why is pricing such a secret with this device? So weird.
Can't wait to get this in my hands soon! I love the V10 so far (it's a loaner device between the Note 7 and V20) and know I'll love the V20 even more!
Yeah can't wait for it either. I'm coming from the Note 7. Hate giving up this device but the V20 looks like a great phone.
Sent from my SM-N930V using Tapatalk
As a long time Verizon customer, I knew it was only a matter of time until they released the V20, as they first wanted to have a push for the Pixel exclusivity.
Still, would like a bootloader unlocked device that can at least be rooted.
It would also be nice is Verizon had a nice deal like what Tmobile is doing.
http://www.droid-life.com/2016/10/1...inimum-200-credit-trades-free-150-headphones/
FAUguy said:
As a long time Verizon customer, I knew it was only a matter of time until they released the V20, as they first wanted to have a push for the Pixel exclusivity.
Still, would like a bootloader unlocked device that can at least be rooted.
It would also be nice is Verizon had a nice deal like what Tmobile is doing.
http://www.droid-life.com/2016/10/1...inimum-200-credit-trades-free-150-headphones/
Click to expand...
Click to collapse
Verizon is definitely doing the deal with getting the free pair of headphones but it's to be seen if they will sweeten the deal like Tmobile.
http://www.lg.com/us/mobile-phones/v20/promo/verizon
According to various forums and here, the V20 is arriving at doorsteps today for many T-mobile customers. I am jealous, they just started the pre order and I pre ordered mine a week ago with AT&T and may not see it until next week
Can't wait for Verizon to get their pre order up. I'm pretty sure I'm ordering it. This being posted from my note 7. Like many others I don't want to get rid of this phone but oh well. LG v20 looks like a good replacement.
Sent from my SM-N930V using Tapatalk
My V20 arrived. Woohoo!!!
Sent from my iPhone using Tapatalk
EVOme said:
My V20 arrived. Woohoo!!!
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Click to collapse
Jelly. Which color did you go with and which carrier are you on?
volfan22 said:
Verizon is definitely doing the deal with getting the free pair of headphones but it's to be seen if they will sweeten the deal like Tmobile.
http://www.lg.com/us/mobile-phones/v20/promo/verizon
Click to expand...
Click to collapse
All deals that Tmo is doing can all be traced back to being LG deals. The headphones, tablet bundle and even the making sure devices are given a minimum $200 trade in value.
So from the looks of it, the best deal is for T-Mobile as they are also getting a $200 trade in credit for any working 4G phone and a free tablet, in addition to the B&O Earbuds. Verizon is just the Earbuds (which all carriers are doing). Best Buy is doing a $200 BB Gift Card.
Just pre-ordered mine. Let's hope the bootloader is unlockable like T-Mobile's or it's bye bye sprint for me!
Just ordered mine as well Sir!!
This will replace my Note 4.
I just hope it really turns out to be the phone every youtube reviewer says it is
Agree. Would like to know before shelling out $850 with tax and 15% restock fee if I want to return it. Been spending a lot of time on t-mobile site looking at plans over the past week just in case.
Saw your work on the N7. Good to see you're here too.
My hunch is that it's locked down. Hope I'm 100% wrong.
Sent from my SPH-L900 using XDA Free mobile app
Wat up! ordered mine earlier and did a trade in over the phone. ?
Sent from my Nexus 6P
They aren't accepting my G3 for the trade in. Errrr!
Just pre ordered. Hoping for unlocked bootloader as well.
Sent from my SM-N910P using Tapatalk
Preordered this morning. Got a big old rebate for being with Sprint too long. After all it's said and done... Final cost to me should be$340 no contract over 24 months
I went in to the store to preorder and left with a brand new v20 in hand. Pretty nice surprise.
*wishlist* said:
I went in to the store to preorder and left with a brand new v20 in hand. Pretty nice surprise.
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Click to collapse
I saw the shipment... But the local wasn't dealing them out. Poor order handsets are evidently supposed to be a separate shipment.
*wishlist* said:
I went in to the store to preorder and left with a brand new v20 in hand. Pretty nice surprise.
Click to expand...
Click to collapse
How the heck did that happen?? They released a week early?
Can you check to see if the bootloader is unlockable?
freeza said:
Can you check to see if the bootloader is unlockable?
Click to expand...
Click to collapse
How do I do that? Pretend I'm a moran and make the steps painfully exact.
Just returned from corp store and they had it in stock and sold one to me.
ETA: you probably don't have to pretend... I'm just spoiled from years of Odin on my N2
Same here, pre ordered today.
Went from the Note 7, then bought a Nexus 6p.
Figured I'd take a shot at LG for the very first time. Hearing the BL is locked is sort of a bummer. Hopefully things will get worked out sooner rather than later.
I went to my local store to pre-order. They had the phones in stock, but wouldn't sell one to me even though I'm still rocking the note 7. They did hold one for me for monday though. Also they're allowing me to trade in an iPhone 4s for the $200 credit.
Sent from my SM-N930P using Tapatalk
durandetto said:
I went to my local store to pre-order. They had the phones in stock, but wouldn't sell one to me even though I'm still rocking the note 7. They did hold one for me for monday though. Also they're allowing me to trade in an iPhone 4s for the $200 credit.
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Click to collapse
Just curious, why Monday? Isn't the release date the 28th? Either way, that's awesome man.
I called the store today as ell, but they had none in stock, and told me to call back next Friday lol. Figures.
I'm hoping for a Monday delivery day. Gotta return my 5p tomorrow and activate my incredibly, super old HTC EVO 3D.......Ya baby!
Not sure why Monday but the boss said they were selling them starting Monday. I'm also not sure what difference 2 days makes. I would have been super happy to walk out with a v20 today. The salesmen already had one, but he got yelled at for selling himself one.
Sent from my SM-N930P using Tapatalk
durandetto said:
Not sure why Monday but the boss said they were selling them starting Monday. I'm also not sure what difference 2 days makes. I would have been super happy to walk out with a v20 today. The salesmen already had one, but he got yelled at for selling himself one.
Click to expand...
Click to collapse
I saw v20 stock at my store when I preordered on Friday... But they wouldn't let me leave with one. Stupid Sprint corporate.
I even called and chatted with sprint and they wouldn't do anything for me. They keep sending me texts to trade in my note 7, but wouldn't let when I tried.
Sent from my SM-N930P using Tapatalk
durandetto said:
I even called and chatted with sprint and they wouldn't do anything for me. They keep sending me texts to trade in my note 7, but wouldn't let when I tried.
Click to expand...
Click to collapse
Jeez, you think they would have in that case of surrendering your N7. Got rid of mine last week too, super bummed out.
Returned mine. No bootloader unlock sucks
I'm going to go pick mine up now. Had the manager hold the silver one for me as there was only one left. I don't know why they're there early, but I thought I'd call just in case, and indeed they have them 5 days early!
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
Sent from my VS995 using Tapatalk
I called my local store to see if they had stock and was told yes. I proceeded to unroot and relock my bootloader on my Nexus 6 to have it ready for swap (payment plan upgrade). Got my two kids in the car and headed to the store. Got there and they have no idea what I'm talking about but after some prompting decided to check their inventory. They say they have 6 in Titan but then the store manager can't find them, and basically tell me to go order it online as it won't be in store till the 25th and they couldn't sell me one anyways if they did have stock. I really just wanted to see and feel the phone, everything else I'm sold on. But the attitude I got when we are talking about hundreds of dollars worth of hardware and service, really astounds me. Anyway the moral of the story is YMMV as far as getting a v20 in store before the 25th. Smh I wanted silver anyways.....
it's a verizon store, what did you expect? everytime i goto corporate stores, they're all ignorant a**holes. i hate corporate verizon. i used to run an authorized retailer, and people would constantly tell us nightmare stories of corporate stores, and all i would do is agree, because i felt the same way. they're idiots, and the right hand doesn't know what the left hand is doing.
s2kpdx said:
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
Click to expand...
Click to collapse
I did!
ACR_Manny said:
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
Click to expand...
Click to collapse
Long story short: I had a temp phone (V10) and couldn't get V20 until V10 was returned. So online wasn't an option for me.
PsiPhiDan said:
I did!
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Click to collapse
I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
Sent from my Pixel XL using Tapatalk
s2kpdx said:
I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
Click to expand...
Click to collapse
That sucks. I got lucky I guess. I'm thrilled too - this is by far the best phone I've ever used (including the Note 7 which I had for a month).
Its funny, now that I had to go back to stock, I decided to flash a Nuget ROM and now I'm not sure if I want to upgrade, my n6 still really holds its on with new software.
My Verizon zone (authorized retailer) said not until Friday. After reading this, I think I'm gonna call every day lol.
Sent from my VS990 using XDA-Developers mobile app
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
Beandip-Javier said:
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
Click to expand...
Click to collapse
Same thing with me, but I got the s7 edge after my Note 7. Man, s7 edge software felt so half-baked compared to the Note 7. Also, the Note 7 curved back makes a huge difference when you hold the phone. I am returning my s7 edge and getting my v20 on wednesday and using my 256gb samsung card.
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
Slash8915 said:
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
Click to expand...
Click to collapse
Yes it comes with a screen protector that can be used. Just has a small pull tab on it.
Yeah, its a cheap plastic screen protector. I'll keep it on till it bubbles up or starts to peal off.
I did both a google and a forum search and couldn't find a definite answer. I know it'll work on the network, but is everybody getting their employee and month to month discounts?
After the run around they gave us with the Nexus 6 I wanted to make sure before I buy.
You could always ask Verizon themselves?
Norwester said:
I did both a google and a forum search and couldn't find a definite answer. I know it'll work on the network, but is everybody getting their employee and month to month discounts?
After the run around they gave us with the Nexus 6 I wanted to make sure before I buy.
Click to expand...
Click to collapse
Simple answer if you have an already activated Verizon SIM card: Buy a Nexus 6P. Turn both old phone and 6P off. Put your old SIM card into the 6P. Power it up.
Whoila!! Verizon 6P, without having to even hassle with calling or stopping into a Verizon store, and absolutely nothing on your plan will change. Win win win.
I've done the above 5 times on different lines, and I have to say I'll never visit a Verizon store or call them again if I can help it. So far it's going pretty well!
I activated mine online using the Verizon website.
popper668 said:
You could always ask Verizon themselves?
Click to expand...
Click to collapse
Yeah, I could ask 3-4 CS reps and get 3-4 different answers. I know better.
Thanks for the replies but I'm not concerned about activating it, I'll just plug my Nexus 6 sim card in. Just wanted to verify that they're not pulling employee and m2m discounts on non Verizon devices. Looked through the threads here and as there isn't an uproar about it I'll assume that they aren't.
Thanks again.
Norwester said:
Yeah, I could ask 3-4 CS reps and get 3-4 different answers. I know better.
Thanks for the replies but I'm not concerned about activating it, I'll just plug my Nexus 6 sim card in. Just wanted to verify that they're not pulling employee and m2m discounts on non Verizon devices. Looked through the threads here and as there isn't an uproar about it I'll assume that they aren't.
Thanks again.
Click to expand...
Click to collapse
At one point we had 3 of the 5 lines on our family plan running N6P's, and still have continued to get the employer discount we always have. So nothing in our plan has changed. But again, I haven't ever even contacted Verizon I've just swapped SIM's as every time I do that I risk something happening as who knows what bonehead you'll get to "help" you
ohlin5 said:
{snip}
But again, I haven't ever even contacted Verizon I've just swapped SIM's as every time I do that I risk something happening as who knows what bonehead you'll get to "help" you
Click to expand...
Click to collapse
OK thanks, that's what I was wondering. I couldn't remember if I had to enter the imei online. And I made the mistake of letting a CS bone head "help" me once. It only took a couple weeks to fix it afterwards....
On Verizon and getting my discounts for more than a year.
+1 on discount
+2 on discount. I went to the store to activate mine. I didn't have a sim to fit the 6P and didn't want to cut mine down. I had read through a bunch of forums about problems getting it activated and was well prepared. The store reps told me it couldn't be done but I had all the info at hand on how to do it and "helped" them through it. The only issue I had is when I used the upgrade that was available on my line to get my son a phone. The next month my bill went up. My line was no longer receiving the $25.00 discount. I called and the rep told me it was only available for Verizon phones. I don't know how many people I talked to before it was fixed but it turned out to be some computer glitch.
+1
More reasons to hate Verizon.
I've been using the Nexus 6p on this Verizon. I switch between an iphone 7 plus and the nexus 6p all the time. And no issues.
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androidbuff123 said:
I've been using the Nexus 6p on this Verizon. I switch between an iphone 7 plus and the nexus 6p all the time. And no issues.
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Click to expand...
Click to collapse
I'm grandfathered unlimited data and state employee discount, have been switching between iPhone 6S Plus and Nexus 6P without issues.
How do you like the iPhone 7?
NeXus 6P
jesssiii said:
I'm grandfathered unlimited data and state employee discount, have been switching between iPhone 6S Plus and Nexus 6P without issues.
How do you like the iPhone 7?
NeXus 6P
Click to expand...
Click to collapse
I like the 7plus. Very reliable and a single battery charge lasts me a couple of days at least.
Sent from my Pixel XL using Tapatalk
androidbuff123 said:
I like the 7plus. Very reliable and a single battery charge lasts me a couple of days at least.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Thanks. Battery is the reason i keep going back to my iPhone. Pretty much everything else takes me back to my 6P, lol.
NeXus 6P
Same here. Have a 6P on Verizon with employee discount.
Just wish it was simple as transfering the Google Dialer from the Pixel to the 6P for the built in visual voicemail.
I just use google voice for voicemail. It works great at texting me/emailing me transcripts.
I decided to go for it and found a fair deal on a new one that'll be here tomorrow. Spigen Rugged Armor case, screen protectors and spare chargers have been sitting here since Saturday. Haven't used Google Voice in a few yrs but I'll figure it out. Thanks again for the replies.
ohlin5 said:
Simple answer if you have an already activated Verizon SIM card: Buy a Nexus 6P. Turn both old phone and 6P off. Put your old SIM card into the 6P. Power it up.
Whoila!! Verizon 6P, without having to even hassle with calling or stopping into a Verizon store, and absolutely nothing on your plan will change. Win win win.
I've done the above 5 times on different lines, and I have to say I'll never visit a Verizon store or call them again if I can help it. So far it's going pretty well!
Click to expand...
Click to collapse
Hi, I have a 5X and ordered a Verizon prepaid SIM Kit. My plan is to first put the SIM in an old iPhone 4s that used to be on Verizon as it is a CDMA iPhone 4s. Then, once the SIM is active I will swap it to the 5X and it should work fine from what I have found researching this.
Does anyone know if Verizon has recently added the 6P and 5X to their "okay" to activate list as I can avoid the swapping if so?
Sent from my Nexus 5X using XDA Free mobile app