Freezing.. Suggestions? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Long story short... did a full wipe and reinstall of 4.4.2 because after a couple updates on Next Launcher 3D, my phone was giving me nothing but grief with a variety of errors. Now with this fresh install and only the following apps installed:
Mi Xplorer
Titanium Backup
Puffin
MX Player
Groove IP
RingTo
CamScanner
Google Keep
App Hider
Sygic Maps
Poweramp
WeatherBug
aCalendar
Zello
My phone is freezing on me multiple times a day and I'm ready to throw it against the wall.
What I noticed is, that it seems to freeze after it sits idle for an hour or two... but runs fine as long as I am messing with it. I can literally tinker with the phone for hours and all is good, but as soon as I put it down and not touch it... FREEZE! When I am sleeping I always wake up like every 1 1/2 - 2 hrs and I check the time and over an 8 hour period, it will be frozen at least 3 out of 4 times.
Also noted is this when it freezes: I hit power/lock button to turn on screen and attempt to scroll and nothing... if I hit power/lock again to turn off screen... rehitting power/lock will not turn phone back on and will eventually reboot on it's own.
Noticed this when I have Lock Screen Turned off: If I turn on screen and hold down Home button it will still open and close Recent Apps but frozen on that screen and if I hold Home button to turn on and off the Recent Apps, after a couple times the WiFi icon will vanish and then eventually come back up and alakazam the phone is no longer frozen.
Anyone have a clue? Just guessing, but it almost seems to be a WiFi issue because why would the WiFi unfreeze the phone once it turns back on?

Appreciate all the suggestions and help... figured out what was causing the freezes and 2 days straight now freeze free.

I'm having the same problem. What worked for you? Thanks.

Related

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

Random reboots

Has anyone else goten a ton of random reboots? It tends to happen when I am not using the dvice, and it's docked with the screen open and turned off. About every few hours, I see the EEE Pad restart. Even when I do not have it near me, I often come back to it only to find that AndChat/my other running programs have stopped running, which suggests the device reboot itself.
Hi,
I can't say that have seen lots of them, but last weekend as I was putting it down, as usual I switched off the screen by pressing the On/Off button... and it rebooted!?!??!?!
There is no way that I have held down the button for over 4 sec, and it should ask me whether to shut down first, and finally I have never seen an option on the TF for rebooting the device.
Any ideas guys?
rio
I have the same trouble I have noticed this today.
MP3 player on pause, tablet docked and open on my desk and after a while (like 5 or 10 min) I look at it and it's rebooting...
Quite strange.
Sounds like a power management trouble.
Would really love to know what's wrong with it.
Fandaor
If you have an sdcard plugged in the dock, you can try to remove it.
It worked for me.
more details -> http://forum.xda-developers.com/showthread.php?t=1120185
reppad said:
If you have an sdcard plugged in the dock, you can try to remove it.
It worked for me.
more details -> http://forum.xda-developers.com/showthread.php?t=1120185
Click to expand...
Click to collapse
What about that don't have dock & this happens?
Yes mine does it fairly often and I had never seen it happen undocked before until this weekend. I started undocking it at night due to the battery drain issue and both Sat and Sunday when I undocked it and sat the tablet aside, the tablet auto reboot. Previously I had seen this happen only when docked and sleeping and when the screen was open. Very annoying, wish they'd fix this.
I had it wake up a few times when it notified me I had mail..of those times...it rebooted on me.
Turning off background sync did the trick for me. It really is annoying..sometimes come from work and power level dropped dramatically...now when I go anywhere..airplane mode helps...pia but it gets the job done.

Disable key guard, No Lock not working?

For months now Ive used No Lock effectively to disable the keyguard or lock.
However, last week I pulled the battery, and when i rebooted, EVERY TIME i turn off the screen i need to slide the lock thing to unlock it.
Ive uninstalled msecure, and seekdroid to avoid conflicts, and gone through almost every apps permissions looking for the culplit. No new apps since this started...
I did have a device administrator, which was removed about a month ago. even then it didnt have a screen lock in place.
Ive since renamed adminfeednotifier so i dont see any reason that would be the issue. Also ive tried other 'unlock' programs like Anti-Lock, but to no avail.
Strange thing seems to be that if i power off, it works again, power button / home button pop right to the home scree, but only until i pull the battery...
Then after 2-3 minutes the screen lock pops up again! >:<
its driving me nuts not knowing whats causing the issue.
Please help me figure this out.

Yoga 2 Pro Tablet 13 Keeps Freezing

Anyone else having a similar experience and solution ? I have done a factory reset and have barely any apps. Basically when I leave it after using it I will return and be unable to turn it on. Nothing I do seems to be able to get it going again. I place it on the charger and come back a number of hours later and eventually I can get it to restart.
Not related to battery power level, and doesn't happen all the time.
Got mine today. Happened once so far. Just hold the power button for a while and it resets.
But, this better not be a daily problem.
You still have this issue?
Disable " lock on screen " option in launcher. That option give you ability tap twice to lock screen . Regurds
It only happened to me once first day, then i got two OTA updates, and it never happened again.

Touscreen not responding

For the last few days my touscreen is behaving weirdly. Sometimes (quite often) the touchscreen stop responding even if the phone doesn't hang... everything run normally and either I wait 10 seconds for the screen to respond again or I press power twice (when back for sleep it works again).
... no Root, no overheating, only apps from the play store
... tried to reset and installed only few apps same deal
scoonydeus said:
For the last few days my touscreen is behaving weirdly. Sometimes (quite often) the touchscreen stop responding even if the phone doesn't hang... everything run normally and either I wait 10 seconds for the screen to respond again or I press power twice (when back for sleep it works again).
... no Root, no overheating, only apps from the play store
... tried to reset and installed only few apps same deal
Click to expand...
Click to collapse
Have similar problem only so far noticed on Gmail when opening first email. I have to push at least three times to get a response.
Sent from my SM-G950U using Tapatalk

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