Smart Remote issues - Galaxy Note 4 Q&A, Help & Troubleshooting

All of a sudden (on verizon note 4)-smart remote kept force closing. Wouldn't work.
Went to applications and cleared everything and uninsulated update.
Now when I go into app can't choose USA. I go to update it in app store and says 'not compatible'!
Anyone else?
I put watch on on note 4 and working. So not a big deal.

Update- waited 4 hours. Then worked again. So odd.

I'll use this threat - can someone explain to me how does this stupid app work.
I have a room with 2 devices - one TV and one AV Receiver. How on earth I can change what the remote controls?
Thanks

Someone please?
Few days ago there was an update and now the app asks every time when I press and on/off button what I want to control. But with the volume key, once selected what i want to control I cannot control the other device.

Related

Voice search not working

Anyone experiencing a problem with the voice search on their remote not working? Voice search works with the controller and I already tried reseting the firmware on the remote by pressing and holding: back, home and mic button together for 30 secs. Cleared data and cache on Bluetooth Share and unpaired and paired the remote still not working.
L-NANG said:
Anyone experiencing a problem with the voice search on their remote not working? Voice search works with the controller and I already tried reseting the firmware on the remote by pressing and holding: back, home and mic button together for 30 secs. Cleared data and cache on Bluetooth Share and unpaired and paired the remote still not working.
Click to expand...
Click to collapse
It happening to me also. Voice search works at the controller but it doesn't work on the remote
Same problem here since update 3.2 on two shields.
I contacted nvidia and awhile back and was able to fix it using troubleshooting steps they gave me, but it stopped working again when I turned off the unit. It sucks cuz you have to type using the remote and I know you can use your phone to do tge voice search but for a expensive set top box it should work.
Lorith said:
Same problem here since update 3.2 on two shields.
Click to expand...
Click to collapse
Were you able to get your voice search working on the remote?
L-NANG said:
Were you able to get your voice search working on the remote?
Click to expand...
Click to collapse
No... the problem is still there.
Same here still not working.. I try everything to get it to work.
roll back to the previous software version.
Lorith said:
No... the problem is still there.
Click to expand...
Click to collapse
Yep same crap happened to me. Works on the game controller, not the remote. It triggers but never hears me. I use the phone app when I need to search.
Ridiculous to think this is not fixable by Nvidia.
Roll back to the previous version? Really... #sigh ...OK I'll bite, has anyone tried that and had it fix the issue?
Hi guys, same issue for me since 3.2 and 3.3 firmware.
I think I have a dirty fix : when the remote is in usb charge, voice search is working, not in charge it doesn't work.
I told you the fix was dirty, who use a remote plugged in charge ? he he
Mine died like 6months back, well just the mic, didn't get around for rma until a month or so ago, very easy to do... Should have done it right away
I'm having the same issue. Has anyone found a fix?
I'm not sure if this will help any with the nvidia remote but using the fire remote on the shield I have to push the voice button, voice search pops up then I have to push & hold down the voice search for the mic to register
Nvidia chat support came through. Mine is working now. This what I did:
Make sure the Remote is charged for at least 2 hours
-> Plug the Remote wired and see if it works.
-> If it doesn’t work wired too, reset the remote holding the back button and the home button together for about 15 seconds.
-> Try the firmware reset using Back, Home and Mic button for about 15 seconds
-> Clear the cache, data and force stop the SHIELD Controller app and restart ATV
-> Make sure firmware is updated
Younus: Hi, my name is Younus. How may I help you?
Me: Voice search is not working on my Shield TV. I am on the latest release. I've done a factory reset. This is on the small remote and the game controller.
Younus: Hello,
Younus: Sorry to hear about the issue. Since when are you experiencing this issue?
Me: About 3 weeks ago.
Younus: Please force stop bluetooth Share app, clear cache and data and try again
Me: ok .
Younus: Please take your time.
Me: It seemed to help a little. It only understands me about a third of the time.
Me: Still not right.
Younus: -> Make sure the Remote is charged for at least 2 hours
-> Plug the Remote wired and see if it works.
-> If it doesn’t work wired too, reset the remote holding the back button and the home button together for about 15 seconds.
-> Try the firmware reset using Back, Home and Mic button for about 15 seconds
-> Clear the cache, data and force stop the SHIELD Controller app and restart ATV
-> Make sure firmware is updated
Me: It used to work 100%.
Younus: Please try these steps and check
Me: give me a few minutes
Younus: Sure,take your time.
Me: restarting now
Younus: Okay
Me: That fixed it. Thank you.
Click to expand...
Click to collapse
I've had problems where SPMC takes control and voice search works only within SPMC. Without digging into the source of SPMC to find a solid fix, the only "quick fix" temporary solution I've found, is to disable the internet connection on the shield tv and reconnect ( tested when SPMC is the only thing I've installed on the device ) I then will have voice search working again.
I can only assume SPMC hijacks the calls or redirects ports to SPMC's implementation of the voice search. So mayne upon reconnecting the internet, Google's API detects and takes back over.
I'm not certain this is the problem / solution for all. But for my specific case, that troublesome workaround just... works.
I tried this method, the mic seems working for a little bit, but need very loud.... and can't recognize the words...
sixcoronas said:
Nvidia chat support came through. Mine is working now. This what I did:
Make sure the Remote is charged for at least 2 hours
-> Plug the Remote wired and see if it works.
-> If it doesn’t work wired too, reset the remote holding the back button and the home button together for about 15 seconds.
-> Try the firmware reset using Back, Home and Mic button for about 15 seconds
-> Clear the cache, data and force stop the SHIELD Controller app and restart ATV
-> Make sure firmware is updated
Click to expand...
Click to collapse

Lumia 950 to LG V20

Hi all,
My LG V20 is my first Android phone. I got it for a specific app (Drone controller) and to just give it a try and see what apps I am missing out on. I am having some problems figuring out how to accomplish a few things with the Android OS.
How do I prevent notifications from apps and the OS and screen timeouts from interrupting Maps while driving? I set the destination on the Map app and then plugged it into the charger in my car. It immediately popped up a "slow charging" notification that took the phone to the lock screen. I had to enter my PIN to unlock it. I then got an email that also switched to the lock screen. I realize that I can disable notifications on the lock screen but there must be a way to prevent this when running a specific app like Maps. The screen then timed out and I was unable to see the map.
Windows 10 Mobile has none of these problems. Notifications show up as a temporary banner and then go away. My Android phone will not retain my Screen Timeout setting. It constantly reverts to 30 sec. I am thinking this may be due to an Exchange account for work, but again, this did not happen on the Windows Phone. It is sad to see that the Windows Mobile platform has not succeeded. I think it is far superior in so many ways.
I have been trying to use Widgets to simulate the functionality that Live Tiles provides on the Windows Phone. So far, I am quite disappointed.
I have found that all phone sounds sometimes stop when I play music using the Groove app, even if I kill the app. I have to restart the phone to get them back.
Cortana on Windows 10 Mobile is much more powerful when connected to my car. You can "Call Cortana" and have all of her capabilities available by voice commands. I tried the Android Auto app but it is pretty much useless.
I still have the Lumia 950 and will probably swap the SIM between these phones until I can solve some of these issues.
Frequently it says that Fingerprint unlock is unavailable at random times. Why?
RGBellCSI said:
Hi all,
My LG V20 is my first Android phone. I got it for a specific app (Drone controller) and to just give it a try and see what apps I am missing out on. I am having some problems figuring out how to accomplish a few things with the Android OS.
How do I prevent notifications from apps and the OS and screen timeouts from interrupting Maps while driving? I set the destination on the Map app and then plugged it into the charger in my car. It immediately popped up a "slow charging" notification that took the phone to the lock screen. I had to enter my PIN to unlock it. I then got an email that also switched to the lock screen. I realize that I can disable notifications on the lock screen but there must be a way to prevent this when running a specific app like Maps. The screen then timed out and I was unable to see the map. Windows 10 Mobile has none of these problems. Notifications show up as a temporary banner and then go away.
There is Something called "Do not disturb". You can access it by swiping down the status bar and it is found in the quicktools. Do a long press to configure it and it should block any notification from any other apps unless you whitelist the the app you want. After you properly configure it, it just take 1 press on the quicktool "do not disturb" to stop receiving popups notifications from other apps. If You car happens to have bluetooth or you have an fm transmitter(with bluetooth) you can activate smart lockscreen so that the device remains unlock as long as you are paired to the bluetooth (at least that's what i do because that feature is AMAZING! hands down to LG LOL)
My Android phone will not retain my Screen Timeout setting. It constantly reverts to 30 sec. I am thinking this may be due to an Exchange account for work, but again, this did not happen on the Windows Phone. It is sad to see that the Windows Mobile platform has not succeeded. I think it is far superior in so many ways.
I highly doubt that an Exchange account is the one causing the Screen timeout to go back to 30. Considering i have 2 gmails account, 1 hotmail account, and 1 account from my college all in the same V20. However, i just changed my screen time out to 2 min, 1 min, and 15 sec, and in all of them, i rebooted the phone, and my changes remain applied. Which leads me to believe that then there might be an app that you have installed that messes with the screen time out of the phone.
I have been trying to use Widgets to simulate the functionality that Live Tiles provides on the Windows Phone. So far, I am quite disappointed.
In androids we have something called launchers. and you will be amazed that you can simulate even windows 10 with such launcher. Now, for "x" and "y" reasons, youw will never get exactly what you want from the lumia to be on android. However, these launchers can help you to get as closer experience to windows as possible. Go to the playstore and type windows 10 launcher (for example). See if you like what they offer. Also, sometimes you have to find the right widgets for you, there are widgets that are animated, there are others that dont. Etc... Android is pretty much a world full of customizations for which you will have to do some digging into the playstore, settings, among other things.
I have found that all phone sounds sometimes stop when I play music using the Groove app, even if I kill the app. I have to restart the phone to get them back.
Now that's strange. My phone lowers the volume of the music app and makes the volume of the notification up so that i know i have a notification.
Cortana on Windows 10 Mobile is much more powerful when connected to my car. You can "Call Cortana" and have all of her capabilities available by voice commands. I tried the Android Auto app but it is pretty much useless.
Android uses google now. or the newest version Google Assistant for the LG V20 and other androids. After you configure the phone to use google you can even change the music when the screen is off by just saying "okay google next song", or do a call, or send a message, or look for a place and take you there, or turn on flashlight, or wifi or bluetooth, or even try the following. Ask google to sing you a song LOL you will love it, or ask for an uber. Google also allows you to wake up your locked device with your voice.
I still have the Lumia 950 and will probably swap the SIM between these phones until I can solve some of these issues.
Frequently it says that Fingerprint unlock is unavailable at random times. Why?
Did you set up the fingerprint? if not that's weird, if you did then it still weird. Unless... you are pressing the power button in the back by mistake with your hand and not with the exact finger you unlock it with. Also, the power button has a plastic if it is brand new, i dont know if that does affect or not. I will look further into that
Click to expand...
Click to collapse
Oh dear.... you have came from a very far place LOL! Read the blue parts on top
jinkerz9430 said:
Oh dear.... you have came from a very far place LOL! Read the blue parts on top
Click to expand...
Click to collapse
Lots of good information overall. Not the OP, but I'm in a similar boat. I got an LG K20, but it seems to work even worse than the V20, which I was considering switching to.
The biggest issue I'm having with switching from Windows Phone to Android is, Google Now is "OK", but Cortana is superior in many ways, especially on Windows Mobile. Google Now doesn't sync with my PC like Cortana does, and since I already use Cortana on my PC, there's really no substitute. I can use "Hey Cortana" when the app is open for hands free in my car, but I have to keep the app open in order to do so. It is helpful to know that I can keep the device unlocked while bluetooth is connected. That was a frustration with trying to use it in the car with my headset.
zendragon6 said:
Lots of good information overall. Not the OP, but I'm in a similar boat. I got an LG K20, but it seems to work even worse than the V20, which I was considering switching to.
The biggest issue I'm having with switching from Windows Phone to Android is, Google Now is "OK", but Cortana is superior in many ways, especially on Windows Mobile. Google Now doesn't sync with my PC like Cortana does, and since I already use Cortana on my PC, there's really no substitute. I can use "Hey Cortana" when the app is open for hands free in my car, but I have to keep the app open in order to do so. It is helpful to know that I can keep the device unlocked while bluetooth is connected. That was a frustration with trying to use it in the car with my headset.
Click to expand...
Click to collapse
Why do you need to sync your phone with your pc? I mean whwt for specifically? Lets remember that google is not part of windows nor windows part of google. So 2 big different companies with practically speaking 2 entirely different points.
I have a 950 and I sympathize. I love wm10, but it doesn't have any apps. If Microsoft can fork in android so we can use the play store or sideload apps easily, then that would help tremendously. Sad thing is, they tried that and abandoned it. Now the us has less than 1% wm10 market. I love the 950 dam it. And none of the wm10 themes are worth a damn lol
hawkeye29 said:
I have a 950 and I sympathize. I love wm10, but it doesn't have any apps. If Microsoft can fork in android so we can use the play store or sideload apps easily, then that would help tremendously. Sad thing is, they tried that and abandoned it. Now the us has less than 1% wm10 market. I love the 950 dam it. And none of the wm10 themes are worth a damn lol
Click to expand...
Click to collapse
Sacrifices my friend lol. We cant have everything
RGBellCSI said:
Hi all,
My LG V20 is my first Android phone. I got it for a specific app (Drone controller) and to just give it a try and see what apps I am missing out on. I am having some problems figuring out how to accomplish a few things with the Android OS.
welcome to the dark side. we've got cookies. (as they always say).
How do I prevent notifications from apps and the OS and screen timeouts from interrupting Maps while driving?
I'm surprised with the question. Because normally, the notifications only appears on the 2nd screen (small screen on top) and would not disturb your map.
I set the destination on the Map app and then plugged it into the charger in my car. It immediately popped up a "slow charging" notification that took the phone to the lock screen. I had to enter my PIN to unlock it. I then got an email that also switched to the lock screen. I realize that I can disable notifications on the lock screen but there must be a way to prevent this when running a specific app like Maps. The screen then timed out and I was unable to see the map.
one way to do is that you need to turn on "Stay awake" in the "Developers Options". The setting will make the phone screen always on while it is plugged in to a charger. Go to "Settings > Developer Options" to turn it on. In case if you cannot find the "Developer Options" in the "Settings", you need to "Settings > About Phone > common > Software Info" and tap the "Build number" 5 times. that will enable the "Developer Options" in the Setting menu.
Windows 10 Mobile has none of these problems. Notifications show up as a temporary banner and then go away. My Android phone will not retain my Screen Timeout setting. It constantly reverts to 30 sec. I am thinking this may be due to an Exchange account for work, but again, this did not happen on the Windows Phone. It is sad to see that the Windows Mobile platform has not succeeded. I think it is far superior in so many ways.
well, that's quite strange coz it never happened to me. My screen timeout is 1 min and it always stays there.
I have been trying to use Widgets to simulate the functionality that Live Tiles provides on the Windows Phone. So far, I am quite disappointed.
Well, TBH, android users don't interested in LiveTiles much. (and it suck the battery a lot)
I have found that all phone sounds sometimes stop when I play music using the Groove app, even if I kill the app. I have to restart the phone to get them back.
Groove app? Do you mean the stock music app of LG V20? AFAIK, we don't have Microsoft Groove music player here. Maybe this issue has to do with the app. Pls try the stock "Music" player or Google "Play Music".
Cortana on Windows 10 Mobile is much more powerful when connected to my car. You can "Call Cortana" and have all of her capabilities available by voice commands. I tried the Android Auto app but it is pretty much useless.
Well, all u need to say is "OK Google"
I still have the Lumia 950 and will probably swap the SIM between these phones until I can solve some of these issues.
Frequently it says that Fingerprint unlock is unavailable at random times. Why?
I think it shows up when the phone cannot detect the fingerprint sensor. It should only happen when you just boot the phone (for some security reasons). The subsequent screen on/off shouldn't prevent you to use fingerprint sensor. if that happened, I'd suggest you to return the handset to LG.
Click to expand...
Click to collapse
here we go

Smart Location Trusted Places not working anymore

This worked perfectly out of the box but recently has stopped working. Not sure if it has to do with the QD9 update or maybe some other crap that installed. I can set the location fine and it clearly shows me inside the boundary but every time I get to the locks screen it still doesn't unlock automatically.
Anyone else have the same issue?
mobilehavoc said:
This worked perfectly out of the box but recently has stopped working. Not sure if it has to do with the QD9 update or maybe some other crap that installed. I can set the location fine and it clearly shows me inside the boundary but every time I get to the locks screen it still doesn't unlock automatically.
Anyone else have the same issue?
Click to expand...
Click to collapse
I've had the same issue on my last phone and now the S8 as well. From what I've heard it's a Google issue and they are supposedly working on a fix.
Sent from my SM-G950U using Tapatalk
I'm noticing this issue too. A reboot fixes it, but annoying none the less.
WorldIRC said:
I'm noticing this issue too. A reboot fixes it, but annoying none the less.
Click to expand...
Click to collapse
The problem with Trusted Place is that it’s very spotty! It only works for a day or two then fails to unlock the device. I’ve set two different locations, one for home and another using the latitude and longitude location. Only way to get it working is to reboot the device. Regrettably, it only works for a day before reverting back to my lock screen method again.
this not related to the galaxy s8. even my nexuw 6p and pixel. had this problem. it works when u set it up the. it jist stoppwd working after a few days. a restart or setting it uo again does work but same issue will happen next oe a few days after. bluetooth trusted device works but location is a problem. related to nougat.
Yep can agree with everything said here seems to work sometimes then other times not...Also I can't believe that google won't allow your home wifi network to be used as a trusted device.
I t seems like a obvious choice to me to use your home wifi as a trusted device but hey what do I know.
Let's wait for an update
Same issues here in India also.
Google Play Services 11 fixes this issue. I'm on 11.0.55 and it works consistently every time.
mobilehavoc said:
Google Play Services 11 fixes this issue. I'm on 11.0.55 and it works consistently every time.
Click to expand...
Click to collapse
I have 11.0.55 on my new S8+ and it doesn't work for me.
Mine suddenly started working today for no particular reason.
I hadn't changed any settings but when I came home it just unlocked.
Strange or what!
mine still isnt working, its infuriating as I wear glasses at work do I have to take my glasses to unlock.
Anyone else got location unlock working properly?
Note to future self
Note to future self :
found the solution on the Samsung community web site (cannot post links...).
us[dot]community[dot]samsung[dot]com/t5/Galaxy-S8-Questions-and-Answers/Smart-Lock-Not-Working-Reliably/td-p/103398
need to do a "Wipe Cache":
* Turn off phone
* Press Volume Up key and the Bixby key, then press the Power key
* When the logo appears, release all keys
* Press the Volume down key several time to highlight "wipe cache partition"
* Press the Power key to restart phone
Another way that does not require to go into recovery mode but seems to fix the problem for shorter time :
* Settings -> Apps -> Google Play Services -> Delete cache
* Reboot
I've also added bunch of points in all corners around my house in the Trusted Places settings

Random apps will think I have no network connection, when I obviously do... help!

Hey guys,
This problem has been going on for a week or two now. Phone worked great when I first got it, but something must have changed (newest Verizon update, perhaps?)
Let me preface this by saying I've seen this happen both on Wi-fi and 4G. When on Wi-fi, and it happens, I've tried turning Wi-fi off and still get the same errors.
The apps affected seem to be random. A couple days ago it was Google Maps, I was getting the "offline navigation" prompt. Today it was Chase (couldn't screenshot it), TeamViewer, IMDb and so on.
Here are some screenshots. Note the time in the pictures.
- First encountered the problem when opening TeamViewer.
- Did a Speedtest to confirm that yes, I'm really on 4G as the phone shows, and it's quite a stable and fast connection too.
- Let's try some more apps. Here's Target's Cartwheel
- Delta app? Same problem.
- TeamViewer Host app. Same problem as the client.
- IMDb. One more random one not working.
- Lastly, I went back to Pokémon Go to confirm I DO still have network connectivity (not sure why the screenshot got ghosted like that, but you can see I just redeemed items from a Pokéstop I was near with no errors)
So as you can see, the phone itself, as well as certain apps, work fine. But others don't. I tried turning airplane mode on and back off, disabling/enabling mobile networks, nothing works. The only thing I can do is reboot the phone.
Any ideas? This gets incredibly annoying as I can't seem to go a whole day without *some* app whining that it has no network access. Some apps work flawlessly every time (like the aforementioned Pokémon Go) but others don't.
By the way, that little screenshot button in the bottom left is from this neat app called Custom Navigation Bar. I'm pretty sure that has nothing to do with this problem, though, all it does is add buttons.
drfsupercenter said:
Hey guys,
This problem has been going on for a week or two now. Phone worked great when I first got it, but something must have changed (newest Verizon update, perhaps?)
Let me preface this by saying I've seen this happen both on Wi-fi and 4G. When on Wi-fi, and it happens, I've tried turning Wi-fi off and still get the same errors.
The apps affected seem to be random. A couple days ago it was Google Maps, I was getting the "offline navigation" prompt. Today it was Chase (couldn't screenshot it), TeamViewer, IMDb and so on.
Here are some screenshots. Note the time in the pictures.
- First encountered the problem when opening TeamViewer.
- Did a Speedtest to confirm that yes, I'm really on 4G as the phone shows, and it's quite a stable and fast connection too.
- Let's try some more apps. Here's Target's Cartwheel
- Delta app? Same problem.
- TeamViewer Host app. Same problem as the client.
- IMDb. One more random one not working.
- Lastly, I went back to Pokémon Go to confirm I DO still have network connectivity (not sure why the screenshot got ghosted like that, but you can see I just redeemed items from a Pokéstop I was near with no errors)
So as you can see, the phone itself, as well as certain apps, work fine. But others don't. I tried turning airplane mode on and back off, disabling/enabling mobile networks, nothing works. The only thing I can do is reboot the phone.
Any ideas? This gets incredibly annoying as I can't seem to go a whole day without *some* app whining that it has no network access. Some apps work flawlessly every time (like the aforementioned Pokémon Go) but others don't.
By the way, that little screenshot button in the bottom left is from this neat app called Custom Navigation Bar. I'm pretty sure that has nothing to do with this problem, though, all it does is add buttons.
Click to expand...
Click to collapse
Do you have powersave mode on? I've had some problems with it enabled..
No I don't have power save mode on. Should I turn off the power monitoring of apps as well? Didn't think that mattered as long as power save mode was off.
drfsupercenter said:
No I don't have power save mode on. Should I turn off the power monitoring of apps as well? Didn't think that mattered as long as power save mode was off.
Click to expand...
Click to collapse
You could try. I dont know, what i Said about powersave profile in battery settings Was My bet.
Skickat från min SM-G950F via Tapatalk
I turned all the power saving stuff off and still have this happening. As in, I set it to not even monitor how much power each app is using.

Remote issue.

Lately my remote seems to be going to sleep on me.
If I'm in any particular app or Kodi if my remote is idle for any length of time it lags on the first click or two then it starts working fine. Any idea what could be going on, never noticed this happening before. Thanks.
I have the same issue
Same issue
same here, super annoying. I'm on 7.1.2 May security update
I think I fixed it
I too had just started having this problem and it was driving me nuts! I think I just fixed it though. Some of this might be unnecessary additional steps but here is what I did:
1. Go to Settings > Apps
2. Under System Apps scroll to and click "Android TV Remote Service"
3. Click "Uninstall updates" and "Clear data"
4. Back out to the main Settings list, scroll to "Remote & accessories" and click Nexus Remote > Unpair > Ok
5. Disconnect Nexus player from internet and unplug Nexus player power supply
6. Wait 10 seconds and reconnect power supply
7. Once it's powered up reconnect to internet
8. Re-pair the Nexus Player remote
9. Wait for the notification that the Android TV Remote Service is updating/updated
That's it. So far it's working like normal again. Hope it stays that way and works for you too!
Deleted.
same problem here...i press some button and nexus player responds after 5-7 secs..
I've suddenly started to experience this problem as well. After it drops the connection, when I press a button on the remote, the light will flash while it reconnects—typically 3-5 seconds. I haven't experienced this behaviour before. Could this actually have been caused by an update? I'm also on 7.1.2. Just odd that we all suddenly seem to be experiencing the same issue...
im on 8.0 so version doesnt make a difference...what can we do?
Has anyone tried my fix above? I've had no further issues since I did it.
jakethelyftdriver said:
Has anyone tried my fix above? I've had no further issues since I did it.
Click to expand...
Click to collapse
i did,no results
jakethelyftdriver said:
I too had just started having this problem and it was driving me nuts! I think I just fixed it though. Some of this might be unnecessary additional steps but here is what I did:
1. Go to Settings > Apps
2. Under System Apps scroll to and click "Android TV Remote Service"
3. Click "Uninstall updates" and "Clear data"
4. Back out to the main Settings list, scroll to "Remote & accessories" and click Nexus Remote > Unpair > Ok
5. Disconnect Nexus player from internet and unplug Nexus player power supply
6. Wait 10 seconds and reconnect power supply
7. Once it's powered up reconnect to internet
8. Re-pair the Nexus Player remote
9. Wait for the notification that the Android TV Remote Service is updating/updated
That's it. So far it's working like normal again. Hope it stays that way and works for you too!
Click to expand...
Click to collapse
I don't see an "uninstall updates" option for that app.
blade_ said:
i did,no results
Click to expand...
Click to collapse
I tried too. Tried everything. Nothing helps.
---------- Post added at 10:15 AM ---------- Previous post was at 10:07 AM ----------
gregfrankenstein said:
I don't see an "uninstall updates" option for that app.
Click to expand...
Click to collapse
Because you have another operating system - ver.8 right?
I had it working by only a small change or two from the original instructions with running 8 and worked a treat...
Then another forced update, another set of them dumping back on the standard apps, but that's another story grrr. And tried the above again with small changes like before but nothing.
Still a great bit of kit when they're not 'improving' it, now using the remote on the phone and the missus keeps going 'Who you texting?'
Had the same issue here. I turned off Wi-Fi and it started working fine again, so now I'm using a cheap usb 2.0 Ethernet adapter instead of Wi-Fi.
I stopped having this problem two days ago. I don't know if they silently updated a Google service or what but it's been working perfectly and I haven't changed anything.
Having this issue aswell on 8.0 any fix yet?
So it was fine for a while after I turned off Wi-Fi, and now it's falling asleep fast again, but this time it only flash twice before it wakes up, instead of 5 times.
Using my tv remote at the minute as a remote. Very annoying
Check this thread. Seems as though there might be a fix, haven't tried yet myself.
https://productforums.google.com/fo...ce=footer#!msg/nexus/4rCNvDjjiFk/HVku4fRrDQAJ

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