[Q] Can not connect to 3G - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi i have a Notes 2 but i can only connect to Edge network not 3G even though my phone supports LTE.
My sim card and network is ok because i used the same SIM card in another 4G phone i can connect to 3G. So i suspect maybe is the phone issue or some settings i have misconfigured.
Android is running on 4.3.
Could someone help?
Thank you.

Related

Can't get phone to connect to 3g

Is there a special setting I have to have it on to connect to 3g. Got the 3g sim activated this morning still connects to edge?
Edit:Well guess im sol cause there isn't 3g here yet.

3g sim card question

Would the sim card from a HTC Tilt (3G) work in say a Razr(non 3G phone)?
The 'phone must be hardware equipped with 3G.
The SIM then provides the 3G software functionality if the service provider has that equipment installed in its cells-and not all do (esp. the 'budget SPs)
Ashley
I know the non 3G phone wont have 3G speeds. I just don't want to have to get another sim card when I switch phones. One is 3G and the other is not.
1jaxstate1 said:
Would the sim card from a HTC Tilt (3G) work in say a Razr(non 3G phone)?
Click to expand...
Click to collapse
should be compatible unless the Razr locked to a certain telco.
3g work depends in network and celphone not in simcard.
I am using my 4year old postpaid simcard from my himalaya to non-wm 3g phone, works fine.
My new simcard(3g printed on card) works with my himalaya(non-3g)
3G sim cards direct the phone to access the 3G network (UMTS) if the phone is so equipped with 3G compatibility. If a 3G sim card is placed in a 2G (GSM/GPRS) phone it simply provides the phone with the 2G network. There is no need for different SIM cards.
Conversely, a 2G SIM in a 3G phone can only provide the 2G network access so if you are after something like Streaming Video and you have a 2G SIM, this would be your problem
* Service issue hint. If your service went "bye-bye" after you bought a 3G phone it could be because you are on a fringe 3G area and the phone defaults to 3G network even if there is a strong 2G signal in the area. A workaround for this is to hunt up an old Cingular 64k 2G SIM that has not been used on Ebay or someplace like that and use it in your phone. You will lose the 3G network access but will have your old 2G network access again.
** The exception to the rule would be certain older model Nokia phones that show a phone restriction upon placing the 3g SIM in the phone (No, entering a restriction code does not clear the restriction)

[Q] Please Help!!!Good signal connected to HSPAP but no Data

Hello, thank you in advance for whatever help you can give me. I purchased the AT&T galaxy s4 and I am trying to use it in Colombia with my provider Tigo which runs on 1900mhz but I have problems connecting to the internet.
This is my second galaxy s4, the first one I had I opened the AWS bands, selected WCDMA/GSM Mode Only on the service menu and my internet was working just fine. Unfortunately I lost my first phone and bought another one, and went through the same procedures but my mobile data is not working for the most part while it is connected to HSPAP.
If I select GSM only on the srvice menu then it navigates, but at 2G speeds. What seems strange is that I am getting great signal and when I go to about device/status, it shows it is connected to hspap, and gprs, but I dont have an internet connection except at a couple of places, for some reason when I am in my house it works (wifi off), but when I leave my house it doesnt work.
If you have had a similar problem an were able to figure it out I will appreciate any thoughts you may have. It is frustrating having this phone and not being able to use the internet.
Thank you.

OnePlus Two - HSPA+ and 3G Data Connection Problem

Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
fburgos said:
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
biomedeng said:
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
Click to expand...
Click to collapse
Though strange, this workaround fixes the issue. Thank you to fburgos for the suggestion!
So just in case anyone ever finds this issue creeps up on them, the solution is to DISABLE the SIM you are not using. It's not the most convenient workaround to swap SIMs, but the other SIM will be in Emergency Mode, so it really makes no functional difference.
On the technical side, it does appear that there is actually a bug in Android for a very uncommon network configuration. It will only appear in this exact configuration:
SIM1: Network has HSPA/3G only, no LTE or 2G to move to
SIM2: Network also only has HSPA/3G with no LTE or 2G
The non-data SIM does NOT connect to a roaming network (connects with "Emergency Only") - if it connects to a roaming 2G network, this problem does not happen.
The data SIM connects to HSPA/3G
Both SIMs are active
I'm not sure if this will happen anywhere else in the world other than having a WIND Mobile Canada SIM and Bell or TELUS Canada SIM
If anyone has insight on how to report this to Google, or someone else who can confirm my theory, that would be great!
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
biomedeng said:
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
Click to expand...
Click to collapse
I have the same problem. Do you already have solved it?
I use only one SIM card so it is not a problem two cards.
really you do not have this problem? if no one knows the solution?
compared with my htc butterfly 2 and another low-end android, one plus 2 running latest Oxygen OS has serious connectivity issues. I compared the signals strength using same sim card in same location (including being connected to the same tower) and One Plus 2 keeps dropping the connection and has really poor signal strength. I have tried the *#*#4636#*#* and tried different network modes, but none of them are helping. Its a real disappointment that the basic feature of this phone is screwed up.
I have tried with CM13 as well. Any ideas if this is a modem version issue?
odeccacccp said:
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
Click to expand...
Click to collapse
Did It.. But it seems like it didn't solve my problem..

No signal 3G Galaxy s4 gt-i9505

Hello.
Sorry for my English.
I have a problem with galaxy s4 consisting in that:
2G network works without problem, 4G LTE network will work fine, it will switch to 3G network, it displays no network or normal range but can not make outgoing and incoming calls. When trying to manually set the network is the same. 2G and 4G work without problems, but when the 3G is set to reach range, but when you try to ring immediately disconnect. Sometimes the message says that you can not connect to the network. I tried with the same card on the second S4 and it works fine. The rest of the sim card was replaced with a new one. APN configuration has been resumed. It has also been changed to the same system with the XEO-I9505XXUHPK2 modem. I also tried another I9505XXUHOH2 modem but then no network worked. I also called the operator and accepted the application but it was a problem with the phone. I put another card and once it worked but it was very weak to me (interrupted). The owner of the phone was also at the service they exchanged ... charging socket.
Please help because the phone must be ready for tomorrow evening.
Regards
Hi,
A bit late, but open up the dialer and type: *#06#
Does it show an IMEI number? If so, does it start with 0049?

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