[Q] Note 3 won't rotate screen but camera does! - Galaxy Note 3 Q&A, Help & Troubleshooting

Last night I found that my Note 3 won't screen rotate - it's stuck in portrait mode. Doesn't matter what I do with the settings it stays in portait with one exception - the camera still detects the orientation change and rotates the screen elements accordingly so the sensor is clearly still working.
I'm at a loss. I did a full backup and have factory reset it - no difference, still only the camera detects the change. Tried a full power off with SIM out then another factory reset, no good.
I'm on original TW with 4.4.2 (rooted). The last time I recall it working would have been a couple of days ago and sadly I don't have a recent enough nandroid backup to be of any use
Has anyone else experienced this before? Any other suggestions before I start down the re-ROM path? Please...

mtbsoft. said:
Last night I found that my Note 3 won't screen rotate - it's stuck in portrait mode. Doesn't matter what I do with the settings it stays in portait with one exception - the camera still detects the orientation change and rotates the screen elements accordingly so the sensor is clearly still working.
I'm at a loss. I did a full backup and have factory reset it - no difference, still only the camera detects the change. Tried a full power off with SIM out then another factory reset, no good.
I'm on original TW with 4.4.2 (rooted). The last time I recall it working would have been a couple of days ago and sadly I don't have a recent enough nandroid backup to be of any use
Has anyone else experienced this before? Any other suggestions before I start down the re-ROM path? Please...
Click to expand...
Click to collapse
Did you remove Samsung Hub?

jisoo said:
Did you remove Samsung Hub?
Click to expand...
Click to collapse
No, but it's been frozen for months. In fact I can't think of anything in particular that I've installed of late that would rate as out of the ordinary, except GMD gesture control lite and I couldn't see anything in that which should cause that sort of problem.
Out of curiosity, why do you ask about Hub? Is this a known problem related to it?
In the end I decided to take the opportunity to clean the device down, so I restored the most recent nandroid (3 months old but same rom) then factory reset and restore - all is now good but I really don't understand what corrupted the rom so the problem survived a reset. Just wierd I guess.

Related

Unresponsive screen

Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.
If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.
So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?
Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.
I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?
factory reset. Mod feel free to close thread. -- yes im crying.
Did you try calibrating the touch screen?

[Q] Camera does not work after the last update

Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
also tried factory reset
I also did a factory reset and the camera will not work. Only a black screen.
havrek said:
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
Click to expand...
Click to collapse
I'm starting to think this may be a hardware problem..
havrek said:
I'm starting to think this may be a hardware problem..
Click to expand...
Click to collapse
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
GeorgeP said:
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
Click to expand...
Click to collapse
when you say hard reset is that the same thing as restoring to factory defaults?
havrek said:
when you say hard reset is that the same thing as restoring to factory defaults?
Click to expand...
Click to collapse
Yes. I went into Settings>Accounts>Backup and reset>Factory data reset
Hardware or Software
So far I've done the hard reset twice via the hardware buttons and once from the software. I'm still puzzled if this is hardware or software. I read that the july update had new camera firmware and that is when my problem started. But since everyone is not having this problem I would guess it isn't a widespread. Still not sure if it is hardware or software. Which I could re-apply that July ROM again to see if that fixes it.

[Q] Random unresponsive home and lock button

Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
x102x96x said:
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
Click to expand...
Click to collapse
But why would the problem occur on two separate brand new devices?
because you have the same app on both phones :highfive:
dancapitan said:
because you have the same app on both phones :highfive:
Click to expand...
Click to collapse
lol....any suggestions what sort of app?
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Same exact issue here
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
I am having this same exact issue. First happened when I installed a SanDisk Ultra CLASS 10. I thought the card was causing me compatibility issues so I returned it to amazon. This was just a few days ago. The only thing that worked to fix this issue was to remove the battery.
On the way to work today I suddenly couldn't play any music downloaded from Google music to my device. However, I could stream music that was not downloaded to my device. I also couldn't view any pictures in my picture gallery. I tried rebooting the phone and guess what -- I got the same exact issue as the original post above.
I wasn't going to mess with my phone while driving so I made up my mind that I was going to return it to verizon tomorrow. About an hour into work I picked up my phone and it gave me the onscreen instructions to swipe up to get flip board -- same instructions it gives you after a reboot. I then tried playing the same music that wouldn't play before and it played. I tried viewing pictures in the gallery that were inviewable before and they were now viewable.
I'd like to know what is going on too. I can't just give up to the fact that my phone doesn't want to work at certain times of the day so I just have to give it an hour.
HAJ32 said:
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Click to expand...
Click to collapse
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Same issues
ShadowLea said:
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I reset the system to factory settings and started arranging only the installed apps and widgets and I got the same lock screen issues.
This time the phone wouldn't go to the lock screen but it would give me the option to restart or shut down. I set it aside again and when I picked it up a few later it showed me the home screen wwith instructions on how to access flipboard -- as if it was reset! I have a warranty on mine so I'm gonna return it to verizon tomorrow or friday.

[Q] Settings change by themselves

It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
XxZombiePikachu said:
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
Click to expand...
Click to collapse
Thank you once again for you answers. I have the phone 3-4 days as I wrote to you in the other thread ! It has been happening from day one. I am completely stock , no root , no nothing. I don't want to hard reset but it may be obligatory in this case.
Yes, I have seen the LGG2 reset settings as well
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I am so glad to see someone else posting about this. This happens to me so often and is so frustrating.
I see several different changes happening fairly frequently:
1. Date/time settings get changed (auto date time gets disabled, auto time zone gets disabled, use24 hour gets enabled, various combinations of these 3 settings change)
2. Knock on/off gets turned off
Less frequently:
1. Auto rotate turns off
2. Home Screen Background resets and/or theme changes
3. Allow Home screen looping gets disabled
I have Verizon LGG2, rooted,
Android 4.4.2
Baseband version: VS98024A-M8974A-AAAANAZM-2.0.20046
Kernel Version 3.4.0-perf-gdf89a11
Build Number: KOT491,VS98024A
have been unsuccessful updating to the latest OTA - figured it was because of root, after uninstalling root still had the error.
Not sure if that is related.
Both the reset issue and the lack of OTA update are annoying, but not so problematic that I want to reset my phone.
If anyone has seen this issue and/or has suggestions (including reset, I suppose), I'd appreciate it.
Thanks i n advance.
Dave

Fixing Screen Rotation Problem after 5.0 upgrade

Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
kprice8 said:
Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
Click to expand...
Click to collapse
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
I finally got home and wiped my phone. I flashed KitKat, re-rooted and then upgraded to Lollipop again. I did a clean install this time and have been slowly adding my apps from the play store and restoring data from Titanium Backup. I have modified my platform.xml for TiBu, installed AdAway and started freezing SDM & KNOX one at a time. So far so good. Let's hope it stays that way. I haven't done any debloating yet.
elliwigy said:
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea. I flashed Muniz myself, and idk why it won't work.. Weird.
Shouldn't I be able to do a Backup with TiBu and "Factory Reset" to see if it will work?
lickwid said:
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
Click to expand...
Click to collapse
Same happened to me. I only debloated the verizon stuff and google play movies, books, play music, newstand, hangouts, google+, and nfl mobile. I even cleared davik after but Screen rotation stops working.
I reinstalled the rom again and screen rotation is working again. This time i just froze all the apps listed above with titanium backup and screen rotation is working now. I am afraid to debloat now. I even changed the boot and shutdown animation and shut off start up sound and camera shutter sounds and screen rotation still working
Used to debloat all the same stuff in kit kat. Not sure what the issue is as none of that stuff is OS related so not sure why it affecting the screen rotation.
----------------------------------------------------------
Update!!!!
reinstalled lollipop and used jrkruse debloat zip and screen rotation working and rom is debloated now!
I am on 4.4.4 NK7 and screen rotation isnt working. I debloated too fast to track which one disabled screen rotation.
Stock unrooted and no screen rotation
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
edemitch said:
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
Click to expand...
Click to collapse
So I spoke too soon. This worked for a little while and now the screen doesn't rotate again
No screen rotation
Same here after debloating. I noticed you can still rotate the screen in the camera app. I suppose it has nothing to do with the tethering Addon. I also read somewhere that many people without root have been experiencing problems with contacts crashing, so that issue has nothing to do with the process of keeping root. I'm just putting some things out there. I'm not an expert, but root savvy. it has to do with debloating. I'll reroot and debloat one item at a time. Also, what is jrkruse?
I've pretty much established it's a glitch in the lollipop update. My gyro and accelerometer stopped working shortly after I updated. I did a factory reset with no luck, so I odin'd back to 4.4. Gyro working. I go through the updates again and all was good until I got the lollipop update again.
So, I went ahead and rooted and installed a rom based on 5.0. Gyro worked for one day, then crapped out again. I know it's the sensors because I used galaxy tools to test them.
Hopefully it'll annoy one of the amazing dev 's around here and we'll get a fix. After VZW released 2 updates in a week, we all know they won't be in a hurry to fix it.
Same here went back to 4.4 everything works. My Co workers have stock 5.0 and the accell works fine. On a side note my 4.4 rooted s5 is smoother and snapper.
Ok... well, another month has gone by... the bloatware and Stock Lollipop on my Verizon G5 has been getting on my nerves lately...
It seems that Lollipop has serious issues with causing the Battery to overheat and drain too fast. I dealt with these... I got the Lollipop upgrade when it was rolled out, and got the phone a year ago... never rooted it...
So when this screen rotation started last week, I figured it was time to root and use a rom. I ASSUMED it was related to the update... so after doing the research...and downloading an Odin that infected my primary desktop with a nasty virus... I tried to factory reset in recovery mode. This fixed all my problems.. however now, 20hrs later my screen has stopped rotating again... I did debloat some last night and no issues when I went to bed with screen rotation... now tho... Its gone... both the button in the pull down menu and in my settings is telling me that screen rotation is ON... bUT I have nothing working... except my poker game that loads landscape by default...
If there is no fix for this problem.. I will be forced to Odin back, root this phone and then use a rom, just don't have the time for it again.... any ideas? Anyone? Anyone?
Having the same problem after updating. Rotation works in the camera app but nothing else. Any luck finding a solution?
My experience
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
S5 Screen will not rotate
I have the 'exact' same issue with my S5 after updating to 5.0.
- Boot into Safe Mode > Screen rotation not working
- Boot out of Safe Mode > Screen rotation will work until I turn off the screen or it times out..!
I can reproduce this scenario easily and every time. This is definitely a s/w bug.
ARE THE DEVELOPERS EVER GOING TO FIX THIS..? Very frustrating that there are so many issues with Android lately. I've always been an Android fan/user.
Maybe the iPhone is looking good right now
Buffalones said:
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
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Suddenly have no auto-rotation too. Any ideas - how to fix?
Any solution? I have not auto rotation too. Plis help
Me, too. I wish i knew enough to fix this issue. I have contacted both Verizon and Samsung. Verizon said safe mode, factory data reset, sorry we can't help.
Second verizon guy said try the usb recovery tool. Says it goes deeper than factory reset as it pulls some of the latest OS files from Samsung (i don't know if this is true or not) I will try that tonight.
Samsung offered to replace the motherboard. Sounds like this will be futile as it isn't a hardware issue.
The struggle is real.
I was fortunately able to resolve my issue with a battery pull and restart. Might be coincidence, but the rotation issue started a few weeks after I got a wallet case for the phone. It may be a long shot, but could the magnetic latch on the phone case be a possible culprit to the gyroscope going out?

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