Unresponsive screen - Streak 5 General

Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.

If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.

So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?

Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.

I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?

factory reset. Mod feel free to close thread. -- yes im crying.

Did you try calibrating the touch screen?

Related

[Long]Trials and Tribulations of my G1. Issues and Insight.

WARNING This is a long post describing various events of my G1 and things I was going through, so Im basically doing a dump of my thoughts and possible reasonings to put everything I can report, case it is a ROM, Hardware, or Software flaw somewhere or just user error. But since this forum is about feedback for devs or rom providers =)
Ok I dont know where to begin with this post. Last night my G1 needed a wipe. Why? Cause all it did was reboot over and over not getting past 1st home screen, then finally android screen. What happened before this? All I have of the things going on during that time frame was this:
(Now before the below stuff, earlier that day, Quest Live glitched on me, and when I was at the home screen, I tried to scroll left and right and it got stuck half way, which WORRIED me since I thought the touch screen was messed up. To my luck after a reboot and iso alcohol rub down on screen, it was fixed. Tho only after I unplugged it from the car charger (Which seems to really make the G1 % battery jump in record speed.. glicth?) Or Power Manager issues? Tho this wasnt the updated one, so the new one may have fixed the issues the dev said power manager was causing.
I plugged in the usb to a ubuntu running PC. To charge it, thus triggering Power Manager. Same time, I was trying to install SnapPhoto, which it downloaded, but didnt install, I was also noticing abit of lag, So I ran task manager to turn off some apps running in background, Camera, Gallery, Gaming Buzz Widget, Weather app Widget, Calender. (Then as I rem.. I tried to update AdFree when the new version came out.. it didnt install but same time when I tried to load it, it just came up black.. sign of a bigger issue maybe?)
After that of course couple of them came back. Then I tried to change the volume using the side button, It didnt respond, The on screen worked fine tho. So I decided ok, time to reboot fresh on the phone. Rebooted, Then it loaded to home screen before radio signal, then rebooted. After getting tired of not booting, (I had unplugged it from the USB btw which at 1st kept the charging light on before I rebooted it. ) I pulled the battery out. Which MAYBE I pulled it out at the wrong time during the android screen. Cause after that and I put it back in, all it did was goto the G1, then Android cycling screen, but no longer went to the home screen to try to load. Then was too late for this trick, but the Safe mode attempt. Which MAY have worked when it made it to the home screen, but once it was on Android only, safe mode didnt load at all. Just endless stuck on Android. So I had to wipe 1st then I reapplied the JF 1.51 update.zip to fix it and get the G1 to turn on again and boot.
Advice tip: If you can still boot to the home screen "somewhat" next time it cycles, try holding "Menu" in to have the G1 bypass any apps and load into safe mode, which may allow you to uninstall or fix whatever the issue is.
To my surprise. The Apps when the G1 started installing again went to the SD card. (I do not use apps2sd, Only Lucids orig) Now thats when I noticed more hell.. I went to the market to look at "My Downloads" and WHAM, the 10 apps it auto downloaded (Which I guess was a sync) are the only ones in the My Download section.. nothing from my past downloads.. Which is 110 more apps.
Advice tip: Use Atrackdog to "Export" your database to a text file and keep that on your PC. This way if ANYTHING happens, you least know which apps to look for.
Advice Tip: Upon reflection I probably should have made a nandroid backup after 1.51 was smooth. So if you havent, Id suggest looking at it) I know I will once Im set back up.
So now I am left with a interesting ponder. I msged Lucid to see if his scripts would allow me to use my 2GB which had my 1.51 data on it and somehow relink it to the G1 and have everything restored, then recopy to the 4GB which is my current one. But chances are I need to 1 by 1 install again. (Anyone know how you get apps back that arent on the market anymore? Extract from the SD card maybe?)
Anyways now I am wondering, If you install too much to the G1, will it in the end cause a problem? Im not a dev so I dont know how that all works with the ROM builds. But that wouldnt be good news if you have 129 apps, things could start messing up. (Tho not sure if that was a cause for any of the above)
Another thing I learned, if you have a GOOD screen protector on the G1 (Not the one it came with) and it smears up, or gets smudgy it seems it may interfere with the response of the touch screen. Ive notice if the screen thinks its being pressed in, a app could hang, lock up or choke the G1 to where it fixes itself by doing a reboot. Now that sounds odd that the G1 is sensitive to smudges or oil from your hands (If you had a humid hot day). Anyways fixed that with iso rubbing alcohol and a soft wipe cloth. Then rebooted.
Now my next task is to 1: Find out if my Cache since the wipe is running on the SD still, or if its on Internal. The app "Move Cache" I hear could do that, but I heard it messes up market, maps etc.. so not what I wanna do atm. Then I just gotta see if I can restore apps from SD using a app or terminal, which I am studying now, but just wanna end this post for now.
Will post more as I get around to it. Maybe I can restore the market cache manually.
do you still experiencing the touch screen error problem after all the steps you have taken? because i have the same problem. sometimes when i use touch screen to switch screens, the screen get stuck in the middle and shaking. i also cannot select anything correctly by touching. and i've read from various forums that this has something to do with the charger / charging process. i think that my problem occured because i charged using usb cable to my computer. because i never done that before (i usually charge my phone using a wall charger) and when i did, the problem happened.
How I fixed it? I turned off the G1, used rubbing alcohol with a tissue to gently wipe the screen off and clean it. Then turned back on and it was fine.

Phone crash after battery died!!

my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1

[Q] Droid X Screen Problem - Hardware or Software?

The phone has been working very well, no problems of any kind. It is rooted and I'm using Go Launcher along with Widget Locker for the lock screen.
I just updated the Widget launcher application and everything was working just fine.
However, the last time I woke the phone, the display was bonkers. The lower 1/3 of the screen was grey, over writing the icons for the functions located there on the home screen. When I scroll through the home screens, the lower 1/3 continues to be greyed out. However on close inspection, the underlying icons can bee seen and are activated with a touch as normal.
The overwriting seems to be somewhat of a repeat of the top 1/3 of the screen. With the moto lock screen there is a digital clock displayed in the upper part of the screen and that is showing up in the lower third also.
This greying out is more like a Ghosting effect. The screen also has a general background flicker in the upper section that is not greyed out or ghosted over. I did nothing like dropping the phone or dunking it. This does have what I would somewhat characterize as connection issue. BWDIK.
Does anyone have any idea as to what could have caused this to pop up as a problem? The new version of Widget Locker seemed to be doing just fine and I had configured it to take more icons in the ICS default theme. Everything was going great until it suddenly was not.
Suggestions or accounts of similar problems would be appreciated. I sure hope there is a cure. The phone has been great and darned capable. I'd hate to have to change it out.
Reboot your phone.
If that doesnt work, make a backup in Clockwork and wipe data.
If that doesn't work, it's hardware related.
Sent from my DROIDX using Tapatalk 2
Thanks for the help.
Could you be a little more specific as to how to make the backup and then restore?
I've restarted the phone several times. That won't clear it up.
Download droid2bootsrtap>install>flash recovery>reboot recovery
Scroll to backup/restore (use vol keys select w/ camera key)
Select backup, let it do it's thing
Select wipe data
Reboot
Thanks for the additional help.
That did not seem to get the job done for me. I still have the problem with the top third of the screen being displayed again as an overwrite of the bottom third.
One odd thing did occur while I was working on this. I had the phone connected to the charger. It was in "sleep" mode with a dark screen. I picked up the phone, pushed the wake up button top. and at the same time I disconnected from the charger. When the screen first displayed it was displaying correctly and clearly with no overwrite. I don't believe I have a failed display in the sense of dead sections or pixels. It seems that there is some cross connection in how it is being addressed so that the upper one third is being written twice, one of those being an overwrite of the lower one third. The icons that should be showing in the lower third dispaly are visible through the "fog" created by the overwrite.
I have contacted the local smartphone Mr. Fixit and ordered the new screen. The problem may be deeper than that though. Any other suggestions would be appreciated. I like the way the phone operates and am getting to understand it after about a year of working with it. It is rooted with the handy WiFi tether operating, along with a few simple customizations. It would be great to get it sorted out as I don't want to go the upgrade route at this time.
Have you tried reSBFing? I had a similar problem, except the lower 3/4 of screen went black. Got an insurance replacement, but when i was wiping my old phone, i SBFd, and the screen worked again. Granted, i still had to send the phone in, so no idea how long it would've lasted.
Sent from my DROIDX using xda premium
Nothing to do with SBF'ing. The phone is rooted, and it worked the first time, several months prior to the problem.
I finally got the screen replaced and that part is working well. Nice and bright with no ghosting of another section. However, I now have developed a problem with the dialer turning off the screen when the call starts dialing. No capability of using number pad or even hitting the End Call button. Returns to the default lockscreen when call ends from a disconnect on the other end. still a great mystery.
Question: how's your camera working?
Sent from my DROIDX using Tapatalk 2

Verizon i815 random reboots

Had my Verizon 7.7 i815 since 4-30 and love it except for one issue - it reboots at least
once a day usually when its connected to the charger.
I need help figuring out if this is a hardware issue so I can just exchange it or if is
software/other issue that I can resolve myself.
When it reboots it goes to a black screen with a single white dot in the center.
It is playing the reboot jingle when this happens.
Sometimes it will bootloop and I have to press the power button for a few seconds to
reset the tab.
Honeybar is installed and AdwLauncherEx is the launcher.
I have tried booting to stock recovery and clearing the cache and did a factory reset - didnt help.
The tab is rooted.
I also removed the Sandisk 16gb microsdhc card after a reboot at 5 am because I had read about users who were having issues with their tabs until removing or switching out their sd cards. The tab went without rebooting after that for 19 hours until I installed
Hidebar. After installing hidebar the tab rebooted twice within a minute so these two instances may be because of that app. I uninstalled it after that and went back to
Honeybar.
I have only experiened a white dot reboot when trying to swap the phone.apk (it was a never ending reboot). I otherwise haven't had it reboot on me. I don't use any bar hiding apps.
Sent from my SCH-I815 using xda premium
Just to be clear my tab was having the reboot issue long before
I installed hidebar - I only installed hidebar tonight and have
owned the tab for a week.
I am however able to cause the reboot consistently with hidebar.
Well the reboots started again after almost an entire weekend reboot free.
Going to exchange it at Verizon for another 7.7 tonight.
Good luck! hopefully the new one is error free.
I've had the same issue with mine, also a vz 7.7.
It was happening in a loop the other day and I managed to capture a video of the entire sequence.
I don't actually think this is a reboot but instead seems to be more of a screen and radio lockup.
I get the little dot in the middle of the screen. After 20 seconds or so the tab goes back to the lock screen. Once unlocked it has to re-connect to either Verizon or Wifi.
I tried disabling the wifi and 3g/4g networks and this seemed to improve the situation but yesterday I was able to get it to do the same thing with the radio's disabled so probably not chip related.
I'm still within my return window I think. Seriously considering returning the thing mainly due to this problem and the lack of ICS.
Had a GT8.9 previously and even though the screen isn't quite as nice it was a pretty great tab and cost half as much *and* can access the awesome AOKP ICS rom.
--tr
Yep, development for this tab is non-existent at the moment.
I'm stickin' it out tho and hoping for CM9 sooner or later.
Same here. I can't find a pattern to what triggers it. The first time i was installing a bunch of apps from my computer via Google Play (not tethered to PC). I pull my microsd and sim and it continues for several cycles. Did a bunch of the stuff you did also w/ clearing the cache and actually the first time i couldn't get it out of the loop (it would actually get into the desktop where it looks like it would be ok, then suddenly screen w/ the white dot in the middle and looping again). Never got close to depleting the built-in storage, so that's not the factor.
Sometimes I can get it to stop by turning it off by holding power down and turning it back on again. It doesn't happen a lot, but it's freakin annoying when it starts.
I don't have honeybar, but am running ADW.
Wow, good to know others who are going through the same issue...I thought I was the only one! I still have the reboot loop issue even after performing a hard reset. For me, the reboot loop only occurs when I'm on a cellular connection. If I'm on wifi or on airplane mode, it doesn't happen. I'm well past the exchange/return policy so this is extremely irritating.
Personally, the most frustrating thing is that my tab will be fully charged at the start of my day, then in my bag for the morning while I'm at work and then, when I take it out to use it, the battery is completely drained because of the reboot loop!!!
I'm hoping an update (ICS?) will fix the issue but I'm not holding my breath for it...
Same issue here. I am rooted, and originally thought the reboot was from Gesture Control app (awesome app!) when hiding navi bar. But after reading this thread, I'm not so sure.
I've only had the reboot loop once, here is my setup when it happened....
-had just unplugged from charger after full charge
-Mobile data was off, Wifi was set to sleep....never when plugged in..
-The device kept rebooting, so I powered off, went into recovery, wiped cache. I also turned off Gesture Control app functions (not sure if this was necessary however). This seemed to stop the reboot loop.
Would be nice if we could keep gathering info on the conditions that cause this, and potentially find a solution. It sucks having a dead tablet because of this issue.
My 7.7 does the same thing. I don't use the tab constantly, but I do notice the reboot on a fairly regular basis. Same symptoms as everyone above, except for me it doesn't go into a loop, it just reboots once with the white dot and then comes back fairly quickly, so not really a full reboot. I don't see the Verizon & Samsung splash screens, just the white dot then the login screen.
Mine is not rooted, has the stock ROM, and does not have any UI enhancing apps or mods. It's pretty much stock other than having applications installed, and nothing that really runs in the background because I have Advanced Task Killer kill auto kill every 30 minutes.
Not that big of an issue for me right now, but would definitely like to see it resolved.
gawd! It doesn't happen a lot, but when it does it's friggin annoying. Yes, it's the white dot and doesn't show the full bootup splash, kinda just goes to the desktop again seems ok for a minute and then boom- black screen w/ dot in the middle and it starts over again.
This last bout was pretty bad and it didn't respond to shutting it completely down by holding the power button and letting it boot again, which has sometimes fixed this in the past when it's looping like this.
Can't tell what is causing it, at first i thought maybe a live wallpaper, the 64GB sandisk microsd card, or a faulty sim (sometimes my tablet says SIM not inserted, even if it is). I tried changing all of those but it still happens. I haven't found a pattern of usage or other type of trigger to make it do this though.
I've only ever experienced this when I tried adding in the mms and dialer app from the GSM 7.7. Otherwise my tab has been rock solid.
Sent from my SCH-I815 using xda premium

Nexus 4 Grey Screen

Hi there,
I recently did a bunch of app updates. I've been running Jelly Bean 4.2.2 for a while and it hasnt given me any problems. After I did my app updates, now in the middle of doing something (be it using Chrome or Gallery or third party apps like Whatsapp), the phone freezes and then tells me the app isnt responding. When I force quit it, I get the top status bar (with the battery indication and what not) and also the 3 buttons underneath. Rest of the screen is black. When i press the power button, the display goes off and when I press it again, I get a grey screen (almost black). And when I press the power button again, it turns black (as in, display has been turned off). I press the power button for a while and turn off the device and turn it back on. It'll boot fine. But after a while of use, the same problem surfaces.
I ran my phone in safe mode and its working perfectly fine! I'm guessing its some app update that caused this. Is there some way of logging this or something to find out?
Thanks in advance.
Help!
Can someone help me out please?
Have you got Titanium Backup? If so, you could try freezing all your user apps and seeing if the problem goes away, and if so then defrosting them one by one.
This is a stock ROM and kernel, right?
Sent from my Nexus 4
I'm on stock ROM but not rooted. I'll check through Titanium Backup.
Thanks.

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