Database Users

[Q] Can't turn my screen back on once it goes off

I had widget locker installed, it was working great since yesterday. Today this problem started.
Once the screen goes off/sleep, I can not turn it back on. Using either the home or power button. I removed widget locker, and set the home action back to ADW Launcher.
The phone is seemingly still working, because I was on a 10 min phone call, but after the screen would not come back on, so I couldn't end the call or use it at all. I have to pull the battery, and turn the phone on to use it, of course that's only useful until the screen goes off again lol.
Any ideas? I am going to wipe it/reapply the rom tonight to see if that fixes it, but not sure how it could be software now since the only new app lately was widget locker and I've uninstalled it. I also got rid of NoLed just in case it was that, although it wasn't enabled.
Thoughts? Suggestions?

I also noticed something while using Widgetlocker, sometimes when i unlock my screen, the "BACK" softkey when pressed does not vibrate the phone! the menu one does... I need to lock the screen and unlock again and voila... its working
Seems like Widgetlocker is bringing lots of problems

check what software you have installed recently
most likely one of those apps is keeping the screen off

AllGamer said:
check what software you have installed recently
most likely one of those apps is keeping the screen off
Click to expand...
Click to collapse
Well the ones I installed recently was Widget Locker. Before that I didn't have the problem, and I've removed that app. I haven't installed anything else in the past day.
I was just reading about setcpu potentially having this problem. Which would be weird since I've had that installed for a week and just now am having issues. I'm playing with it's settings now.

you can always to a quick format and restore the settings to ROM default
*2767*3855#
and reinstall each app, to see which one caused the problem

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one

kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.

Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.

Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App

I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.

It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur

I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)

I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown

something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut

I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.

mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.

Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.

I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.

Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.

atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)

It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.

pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.

My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

Unresponsive screen

Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.

If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.

So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?

Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.

I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?

factory reset. Mod feel free to close thread. -- yes im crying.

Did you try calibrating the touch screen?

[Q] Droid X Screen Problem - Hardware or Software?

The phone has been working very well, no problems of any kind. It is rooted and I'm using Go Launcher along with Widget Locker for the lock screen.
I just updated the Widget launcher application and everything was working just fine.
However, the last time I woke the phone, the display was bonkers. The lower 1/3 of the screen was grey, over writing the icons for the functions located there on the home screen. When I scroll through the home screens, the lower 1/3 continues to be greyed out. However on close inspection, the underlying icons can bee seen and are activated with a touch as normal.
The overwriting seems to be somewhat of a repeat of the top 1/3 of the screen. With the moto lock screen there is a digital clock displayed in the upper part of the screen and that is showing up in the lower third also.
This greying out is more like a Ghosting effect. The screen also has a general background flicker in the upper section that is not greyed out or ghosted over. I did nothing like dropping the phone or dunking it. This does have what I would somewhat characterize as connection issue. BWDIK.
Does anyone have any idea as to what could have caused this to pop up as a problem? The new version of Widget Locker seemed to be doing just fine and I had configured it to take more icons in the ICS default theme. Everything was going great until it suddenly was not.
Suggestions or accounts of similar problems would be appreciated. I sure hope there is a cure. The phone has been great and darned capable. I'd hate to have to change it out.

Reboot your phone.
If that doesnt work, make a backup in Clockwork and wipe data.
If that doesn't work, it's hardware related.
Sent from my DROIDX using Tapatalk 2

Thanks for the help.
Could you be a little more specific as to how to make the backup and then restore?
I've restarted the phone several times. That won't clear it up.

Download droid2bootsrtap>install>flash recovery>reboot recovery
Scroll to backup/restore (use vol keys select w/ camera key)
Select backup, let it do it's thing
Select wipe data
Reboot

Thanks for the additional help.
That did not seem to get the job done for me. I still have the problem with the top third of the screen being displayed again as an overwrite of the bottom third.
One odd thing did occur while I was working on this. I had the phone connected to the charger. It was in "sleep" mode with a dark screen. I picked up the phone, pushed the wake up button top. and at the same time I disconnected from the charger. When the screen first displayed it was displaying correctly and clearly with no overwrite. I don't believe I have a failed display in the sense of dead sections or pixels. It seems that there is some cross connection in how it is being addressed so that the upper one third is being written twice, one of those being an overwrite of the lower one third. The icons that should be showing in the lower third dispaly are visible through the "fog" created by the overwrite.
I have contacted the local smartphone Mr. Fixit and ordered the new screen. The problem may be deeper than that though. Any other suggestions would be appreciated. I like the way the phone operates and am getting to understand it after about a year of working with it. It is rooted with the handy WiFi tether operating, along with a few simple customizations. It would be great to get it sorted out as I don't want to go the upgrade route at this time.

Have you tried reSBFing? I had a similar problem, except the lower 3/4 of screen went black. Got an insurance replacement, but when i was wiping my old phone, i SBFd, and the screen worked again. Granted, i still had to send the phone in, so no idea how long it would've lasted.
Sent from my DROIDX using xda premium

Nothing to do with SBF'ing. The phone is rooted, and it worked the first time, several months prior to the problem.
I finally got the screen replaced and that part is working well. Nice and bright with no ghosting of another section. However, I now have developed a problem with the dialer turning off the screen when the call starts dialing. No capability of using number pad or even hitting the End Call button. Returns to the default lockscreen when call ends from a disconnect on the other end. still a great mystery.

Question: how's your camera working?
Sent from my DROIDX using Tapatalk 2

Screen won't turn off after new install

Just updated to a 4.4 rom on my i337, and whenever I reboot my phone, the screen won't turn off.
It would take hours before something happens that finally overloads it and forces a force close on my apps and then its back to working normal.
The only thing I noticed is that when it does happen, some apps show up in the superuser toast and start working again. Superuser wasn't even on the whole time.
Halp
Sent from my GT-I9505G using xda premium

Goliath27 said:
Just updated to a 4.4 rom on my i337, and whenever I reboot my phone, the screen won't turn off.
It would take hours before something happens that finally overloads it and forces a force close on my apps and then its back to working normal.
The only thing I noticed is that when it does happen, some apps show up in the superuser toast and start working again. Superuser wasn't even on the whole time.
Halp
Sent from my GT-I9505G using xda premium
Click to expand...
Click to collapse
Will it turn off hitting the power button ?

hednik said:
Will it turn off hitting the power button ?
Click to expand...
Click to collapse
Does not turn off when:
-Power button is pressed
-timeout time (no matter how long the time out is set for)
This only happens after a reboot, and will last for either an hour or a few hours.
But, if and when it finally does start working, it happens after some weird force close of one of the apps.
Currently, it is working fine after a few reboots and uninstalling Dynamic Notifications. It seems to me that when I disabled Dynamic Notifications, the app would still act as the lock screen. I had to actually remove it completely and so far after a few reboots it hasn't reoccurred.