Default email constantly showing new mail. - Galaxy Note 3 Q&A, Help & Troubleshooting

The default email client continually downloads email even if it's already been read.
Example:
Received an alert I have email icon showing x number of emails.
I review the emails and delete emails as needed then exit the email application.
5-15 minutes later I get notification through the icon that there are x number of new emails.
I review and notice all unread, new emails are towards the bottom of the list of curent emails. But are emails ive alread read and deleted. I delete the emails again. And the process repeat itself every 5 to 50 minutes showing email that iv already read/delete d from as far as 5 days ago.

I found a solution to the problem. But it's not really solution it's a feature of the email app. there's a feature to set a number of emails to load and it's at the default. apparently if it goes below that number it will auto redownload emails that I have my already read unto that number is reach.

Related

Email dissapear after resync?

i've setup my gmail account on the Wizard, i can send and recieve fine, but if i download emails, and i resync then the mail box empties the previous emails i had.
any know how to fix this...
Yes I've had this too after upgrading to iMate2.16 firmware.
Then I disabled my E-mail syncronization (it's useless for me anyway).
So how come my Hotmail emails dont dissapear when i connect to gprs? all emails i've read stay in the inbox, but not on my gmail account.
empty inbox
Similar problem here. gmail and my work e-mail (read) disappear from inbox after sync. Any solutions?
I had a similar problem where less and less messages were being downlaoded when I did a send and receive over wifi. However if I did a send and receive over gprs I would get the remaining messages.
I have now got to the point where no GMail messgaes are being downloaded.
Any ideas?
Just go to the setup of the account on the wizwerd and then Options then next u will find ( only display messeages from the last ( ) Days just increase the number of dayes to eg. 365 dayes ( a year ) this will keep all the messeages in your wizwerd inbox from the last year...u will find the default is 3 dayes by the mean this will show only the messages from last 3 days.....
i had the same problem, but i have foudn a very good solution.
I created an free exchange server account on http://live.mail2web.com/ and pushed my mails from gmail to this email adress. Now i sync my Wizard over WLAN directly with the exchange account! (i have no partnership with my PC)
The second pro is, that you have a full backup of your mails and contacts, so make a hard reset on your device and sync all data back
if you leave the mails in gmail's incoming, you can download the mails to your pc too.
Good explanation but the solution is no good...
Here is a good explanation of why the emails are disappearing...
http://www.palm.com/us/support/treo/treo700wverizon/faqs.html
However, the problem is that after you download the headers, you have to download the messages (2 send/receives for message? stupid). Then afterwards you still have the same issue in that after you download the full message, the servers treat it as the same as before and make them disappear.
Weak!
email dissapearing
Get another email client like : webIS mail / flexmail2006 and all messages will stay.
Changing the number of days to display messages form seemed to do the trick. I didn't have that box ticked so I assumed that it wouldn't affect it.
It's working now though, that's the main thing!
when u setup the email account u will find that box ....the defult of the box is 3 days this means emails from 3 days will only appears in the inbox ....if u increase this number of days for example 365 this means emails from the last 365 will be shown in the inbox.....this is the only soulution....it is only the setup of email account
Another thing u will notice that emails downloaded are only the headers...if u wnat the body of the email ( not the attachments ) you have to increase the kilobites downloaded from the email ( also at the setup prosses ) from 2 kilobite to for example 20 kilobite...NOW you will have the body of the email also with the header....if u want to download the attachments just clik the last line in the email to download the attachments of the email next time u syns.....that is it SO SIMPLE
Hi,
I used to have this same error when i first configured GMAIL. I'm not sure what options i selected at that time. But i did two things not sure which one fixed it but now its fixed and i have all the emails stay in my inbox until i delete them myself. here are the settings
1. On you phone open GMAIL inbox, select Menu/Tools/Options and Edit GMAIL account, on the 4th screen click options, on the 2nd screen uncheck "Only display messages from the last..." on the 3rd screen select "Get message headers only" and check "Include" and type in whatever KB you like (i have it as 512) click finish.
2. Go to your GMAIL account, select Settings/Forwarding and POP and in POP download select "Enable POP for all mail (even mail that's already been downloaded)" and click save changes.
Well this should do the trick.
Thanks,
Khawar

email inbox always show "1 unread"

I use Outlook. My email box (on the today screen and in the actual inbox) always shows "1 unread" when there is no message there. If I receive 10 new emails, it lists 11 unread. Is there a way to reset the inbox or edit it in the registry or something. I'm not sure what has confused my Cingular 8125 in thinking there is a message there when there isn't.
Thanks for any help
Check the default options where it sets how far back it should go when displaying messages.
Maybe you have some really old, old unread message.
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
pdmath said:
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
Click to expand...
Click to collapse
Nah, don't do that! Just set it to show all messages and find the unread one.
Not 100% sure but I think I've had the same issue on my Ipaq and this is what it was. It was sooo long ago...
when I go to my inbox, I'll delete all messages and the inbox is empty, but at the bottom it says there is still 1 unread message....not sure where it's hiding.
I hav exactly the same issue, but not in e-mail but in text messages, and i am sure that i deleted all the text messages
so pdreissen...does your today screen always show a line item that says you have 1 unread text message? My today screen always has that 1 unread email and I'd sure like to get rid of it.
My today screen is fine, but when I'm in outlook, and only in one of my email accounts, the outbox always has one unread (although folder is empty), never been able to change this.
Same problem with Yahoo.
I had this same problem in Yahoo webmail. The culprit turned out to be a peice of spam backdated to 2002! Is this an exchange account? Is it also synched with your desktop? I would concentrate my efforts on the webmail or exchange account itself rather than the Wizard.
Just a thought have you look in every folder in every account...i.e Outlook, text, mms, hotmail, any other email accounts?
Matt
Sorry to resurect this one. But I have the same problem with my text messages. I have cleared out all my text messages so the inbox is totally empty but still on my today screen I have 1 unread text message displayed.
Anyone got any ideas on this as its VERY annoying.thanks.
http://www.freewareppc.com/communication/fixunreadcount.shtml
The above link has a little utility that will fix the problem. I can't remember how I stumbled upon it, but it fixed my issue which is the same as you are having.
thanks pdamath, That fixed it straight off.
Excellent little app.

Emails disapear every day!

My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...

GMAIL Label Push/Notification BROKEN?

There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?
Brownbay said:
There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?
Click to expand...
Click to collapse
Well, that's how Gmail works... on your PC.
Ok, gmail labels are somewhat confusing, so I'll explain how they work with an example:
Open up gmail.com on your PC.
Send an email to yourself that will get autoarchived.
Will the email show up in your inbox?
No, because it's autoarchived.
So why would you get a notification on your phone if you don't get a new email in your inbox?
Get rid of the auto-archiving if you want the notifications to pop up.
Notifications on your phone mirror your INBOX.
^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.
RaQHoliday said:
^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.
Click to expand...
Click to collapse
Changes labels to all mail, then change back to inbox.
You'll see the unread one there.
Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.
Brownbay said:
Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.
Click to expand...
Click to collapse
Unfortunately, Google Apps (like Gmail) are closed-source. Not much anyone can do with em.
You might be able to use the secondary Mail app to add Gmail as POP or IMAP and it might give notifications for other labels, not sure.

Can't delete "invisible" email

Hi, I've searched but can't find an answer to my email problem:
I've got 2 POP email accounts set up on my phone, and until now have had no problems, but a couple of days ago the email tab on the ribbon at the bottom of the home screen shows I have one email in one of my accounts. However, when I go to that account no email is visible, so I can't delete it to get rid of the false notification. When other emails arrive in that account they are visible, and I can delete them when necessary.
This problem doesn't stop me using the phone, but it's a bit irritating - any help is gratefully received. Thanks.
I think it's due to active sync. Go to Outlook E-mail inbox. There should be an unread email in there.
Thanks for your speedy reply Myth1001, but I've already checked that possibility. When I say I've got 2 email accounts I mean 2 that I've set up: Audiosense.co.uk, my company, and Sky.com, a general domestic account. There is also the Outlook account, but I didn't set that up - I presume it's part of Mobile Office. The "stuck" email is in the Sky account. When I go to the email account screen, the Sky email icon has a green box with the figure "1" in it, but when I tap to open the message it won't open, and therefore won't delete.
I have both accounts set up to leave messages on the server so I get them on my desktop machine when I return home, so I'm going to try deleting the last few day's emails from the Sky server. I don't think it's that but I can't think of anything else at the moment.
I'll let you know what happens.

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