Database Users

[Q] Section of touch screen not working

Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.

Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.

bump

I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app

Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app

Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app

I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!

I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app

Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.

im also having this problem but i dont live in the US. how can i go about fixing it?

redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.

Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...

herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.

can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!

2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !

Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!

I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:

Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk

Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?

I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.

[Q] Think I might have bought a used nexus 7 :(

So I bought the Nexus 7 today from one of the largest electronics chains in Norway. When I came home and booted it, the boot image was one I recognized from my Sony Xperia's wallpaper, not a nexus one (I have the nexus 4), furthermore I couldn't find it (the flower image) under wallpapers or live wallpapers. Also, there's no setting for automatic screen rotation, is this normal?
The picture attached is how the nexus looked on first boot.

What dies it say under About Tablet in the settings?

Which part?
It's still 4.1.2/JZO54K

roanmy said:
Which part?
It's still 4.1.2/JZO54K
Click to expand...
Click to collapse
OK yeah, that's what I wanted to know.
If it works fine for you, I wouldn't bother returning it.

I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?

bransyeah said:
I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?
Click to expand...
Click to collapse
Definitely, OP, you should try to boot into the bootloader. fully power off and then power back on while holding down V-. if the bootloader says unlocked dont do any more with it take it back and tell them it is second hand. I would be furious if i paid full price and got a second hand device.
like @bransyeah said did the box have a seal?

The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.

It's Google restore just doing its job. It's why I dislike it and don't use it.

roanmy said:
The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.
Click to expand...
Click to collapse
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.

Username invalid said:
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.
Click to expand...
Click to collapse
Yeah man, wait for the Nexus Rumor 7. All the Android gossip blogs say the next 7 is coming out yesterday.
Horrible advise is horrible.

Its still a great tab

[Q] New VZ LG G2 - shows "Rooted" out of box?!?

Got my new LG G2 on Thursday - enjoying things so far, no complaints... Except I looked under status, and my phone says "Rooting status: Rooted"... Anyone else experience that?
I haven't tried to do anything to it (yet), aside from accepting the OTA update... The only other curveball so far was that activation took awhile, the SIM it came with didn't match the order paperwork, and I had to figure that out for myself...
Looking for everyone's thoughts and/or guidance about what to do... On the one hand, I might root it myself once I am certain I am keeping it. On the other hand, I am worried what would happen if the phone develops issues and I needed to return it or whatnot..

Send it back asap and tell then the phone is used and how you know it's used.
Sent from my VS980 4G using XDA Premium 4 mobile app

Yea it's a restock at a non corporate store...somebody paid the 35 bucks to get VZN to wipe and put back in the box. That's why they won't let you leave without a screen protector. ..or at least keep suggesting one till you say sure now stfu
Sent from my VS980 4G using XDA Premium 4 mobile app

LOL... Someone rooted it and then returned it?
Tell them you'll keep it, but you know it was a return, so you want a partial refund.

Glad you got a restocked phone....Raise all hell and get a new phone.

Did your phone have all the plastic on it when you unboxed it? Should have been 2 on the metal outer ring. One around the camera. One over the back buttons. Front.back. and bottom of back. (Last one is some type of retail sticker or something. Didn't really read it. Just ripped it off and threw it out)
Sent from my VS980 4G using xda app-developers app

cslingerland said:
Did your phone have all the plastic on it when you unboxed it? Should have been 2 on the metal outer ring. One around the camera. One over the back buttons. Front.back. and bottom of back. (Last one is some type of retail sticker or something. Didn't really read it. Just ripped it off and threw it out)
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
Sure didn't look like a restock. Had all the plastic: front, back, 2x along the sides, camera, buttons... I ordered it online and it was shipped to me; wouldn't that reduce chances it was a restock, or am i missing something...?

Not on the same phone, but I had a gnote 2 that came pre-bootloader unlocked. No screen cracks, nothing. It was sweet.
Sent from rooted carbon note 2, with the xda app.
My clocks I've built: http://forum.xda-developers.com/showthread.php?t=2404758

gdm2 said:
Sure didn't look like a restock. Had all the plastic: front, back, 2x along the sides, camera, buttons... I ordered it online and it was shipped to me; wouldn't that reduce chances it was a restock, or am i missing something...?
Click to expand...
Click to collapse
hmm. maybe they are preping a pre-rooted one for vzw? LOL ... who am i kidding. they would never do that.

Just after the phone was released, someone else posted that their phone said that it was rooted as well. If you're going to root anyway, I wouldn't worry about it. If not, you may want to exchange it (unless you want to revert to stock yourself - there's a thread that tells how to do that too).
Edit: here's the thread I was talking about. Read from post #20.

prices slashed already

2 months in, and tmobile is already taking $120 off the retail price. sales must be horrendous

I bought my G4 about 1 month ago and mention this discount to a representative who credited my EIP $60 as as courtesy.
Through my trials and tribulations with the G4 I was able to submit three different rebates for both the extra battery and the 128 SD card and sold them all on eBay for an additional $270 minus fees... So all in all I'm in the G4 for dirt cheap but I'm still not satisfied with this piece of crap phone.
Sent from my LG-H811 using Tapatalk

This root less phone is just not worth anything.
BAD ASS NOTE 4 & LG G4

every day I use the phone I find more bugs. I can no longer type fast because it misses so many taps. My phone is froze every morning from the wireless charger, so is my girlfriends. half the time double tapping the volume down won't open the camera. if I get a text my screen will turn on and stay on. it will never turn off until I read the text message. If I have an app up that keeps the screen on and I hit the power button, when I turn the screen back on to check the time it will stay on and never go off, even though still at lock screen. I could go on forever. I bet root would fix 98% of this. I think the worst problem, missed taps, is a hardware issue and cannot be fixed with software or root. I'm afraid the phone is complete ****.

I think everyone that has issues should try one factory reset. I feel like that solved all of my problems. Root would be very nice but not a deal breaker like it used to be for me. Now that I have kids the number one priority for me is the camera, and this is about the best there is.
Sent from my LG-H811 using Tapatalk

shootind5nukes said:
every day I use the phone I find more bugs. I can no longer type fast because it misses so many taps. My phone is froze every morning from the wireless charger, so is my girlfriends. half the time double tapping the volume down won't open the camera. if I get a text my screen will turn on and stay on. it will never turn off until I read the text message. If I have an app up that keeps the screen on and I hit the power button, when I turn the screen back on to check the time it will stay on and never go off, even though still at lock screen. I could go on forever. I bet root would fix 98% of this. I think the worst problem, missed taps, is a hardware issue and cannot be fixed with software or root. I'm afraid the phone is complete ****.
Click to expand...
Click to collapse
Root isn't gonna fix any of it. It's not some magic thing that does anything really but make your system partition writable. If you're having all of those issues (and the same to the other people having issues) you've probably just got a bad phone from a bad batch of them. I had to RMA my first one, no further issues. Rather than continuously dump on the phone (which, by the way, I don't particularly care for either, and won't have another LG phone in the future, but my issues aren't with bad hardware/software, mostly company dynamics), try and get it fixed/replaced. Your issues will probably be largely fixed.
The factory reset is also a good idea, and will tend to fix most issues...but in the event it doesn't, simply get it replaced. But honestly the hollering about how bad the phone is...? Overall it's a decent piece of hardware. Not the best, but not the worst by any means. Take matters into your own hands and get the thing fixed/replaced.

I have has two G4 devices, and both have been flawless. I have no tap issues and I'm a fast typer. Then there are the people that have been talking about other bugs. I'm just so happy with my G4. Of course every aspect could be bettered, but that's true with every device. I love the G4 and here in Europe the prices drop on every device sooner or later. Especially in down times where people aren't buying phones. Everyone here is getting ready to go on vacation ...
Sent from my LG-H815 using Tapatalk

smw6180 said:
Root isn't gonna fix any of it. It's not some magic thing that does anything really but make your system partition writable. If you're having all of those issues (and the same to the other people having issues) you've probably just got a bad phone from a bad batch of them. I had to RMA my first one, no further issues. Rather than continuously dump on the phone (which, by the way, I don't particularly care for either, and won't have another LG phone in the future, but my issues aren't with bad hardware/software, mostly company dynamics), try and get it fixed/replaced. Your issues will probably be largely fixed.
The factory reset is also a good idea, and will tend to fix most issues...but in the event it doesn't, simply get it replaced. But honestly the hollering about how bad the phone is...? Overall it's a decent piece of hardware. Not the best, but not the worst by any means. Take matters into your own hands and get the thing fixed/replaced.
Click to expand...
Click to collapse
root will fix most of it what are you talking about. xposed framework will fix almost everything. And I don't continuously dump on the phone, this is a thread about the phone not being that great. If you love it and have no issues go find a new thread. I don't particularly care for your opinion either. I have already had it replaced once. I have every intention on changing it out again, but I'll wait a month or so for them to fix the bugs vs getting another **** phone. I might add that when I spoke to LG they said the Verizon ones are having the most trouble.....and that the only difference was software....so once again I believe root will help.

shootind5nukes said:
root will fix most of it what are you talking about. xposed framework will fix almost everything. And I don't continuously dump on the phone, this is a thread about the phone not being that great. If you love it and have no issues go find a new thread. I don't particularly care for your opinion either. I have already had it replaced once. I have every intention on changing it out again, but I'll wait a month or so for them to fix the bugs vs getting another **** phone. I might add that when I spoke to LG they said the Verizon ones are having the most trouble.....and that the only difference was software....so once again I believe root will help.
Click to expand...
Click to collapse
This thread is about the price cut. OP never mentioned anything about phone being horrible. Keep this stay on topic. Some of us were able to get partial refund. Please don't hijack the topic and steer into wrong subject.
This isn't the place to talk about rooting the device.
Sent from my LG-H811 using XDA Free mobile app

"but I'm still not satisfied with this piece of crap phone. "
so I agree with op but I'm not on topic...or your all can't read....

shootind5nukes said:
"but I'm still not satisfied with this piece of crap phone. "
so I agree with op but I'm not on topic...or your all can't read....
Click to expand...
Click to collapse
I'm the one who said that and I'm not the OP
Sent from my LG-H811 using Tapatalk

shook187 said:
I'm the one who said that and I'm not the OP
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I see that now, I hate how the first post appears, I always overlook it. I was off topic.

Already? For contracts they were slashed week one. Free with contract on Amazon

I am perhaps wrong but the G2 and G3 prices didn't go down the same way?
Sent from my HTC One M9 using XDA Free mobile app

Seriously now, I think most people realize that the g4 is in fact a piece of crap.

Because the S6 and the M9 are so much better..
Sent from my G4 using your mom

Dennisg34 said:
Because the S6 and the M9 are so much better..
Sent from my G4 using your mom
Click to expand...
Click to collapse
Not sure if serious...

TheBiles said:
Not sure if serious...
Click to expand...
Click to collapse
Sarcasm at the tools crapping on this phone above..
Sent from my G4 using your mom

Dennisg34 said:
Because the S6 and the M9 are so much better..
Sent from my G4 using your mom
Click to expand...
Click to collapse
Yeah current flagship phones have all been nightmares... S6 get real close if it wasn't for the damn battery it probably be the perfect device.
Sent from my LG-H811 using Tapatalk

shook187 said:
Yeah current flagship phones have all been nightmares... S6 get real close if it wasn't for the damn battery it probably be the perfect device.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
My wife has the S6, my G4 blows it out of the water
Sent from my G4 using your mom

Changing back cover on the style (pure)

Hi guys, I'm planning to buy a moto x style (indeed everything is just decided in my head! ) and change my htc m7.
I'm considering to buy the white one with the back soft grip and later in the months change the back cover with the bamboo one (if it's possible to change it,someone will sell them in the time). Is that possible?
I've seen videos on youtube about this for the moto x 2014, and the building of moto x 2014 and moto x style seems to be the same.
Could you tell me something more about it?
Unfortunately there is no moto maker here in Italy...
Thank you so much!

I think it wont be a problem at all

I posted a similar question but so far the common consensus is that the back cover will be non-removable but I'm not sure since I can't find a solid answer lol
I know the moto x play does but not sure if the moto x style's back cover can be changed.
Sent from my Moto G 2014 using XDA Free mobile app

I'm sure it will be considered "non-removable", but so was the back cover on the Nexus 6 and it was easily removed and replaced with the other color.

Omen87 said:
I'm sure it will be considered "non-removable", but so was the back cover on the Nexus 6 and it was easily removed and replaced with the other color.
Click to expand...
Click to collapse
Oh ok cool I'll have to look into that thanks
Sent from my Moto G 2014 using XDA Free mobile app

Thank you so much for your answers. Yeah, they say it's not removable, but I think it will be too.
Ok, I will risk and buy the white one!

everything is removable in a way. but i doubt there will be a market for other backs..

Well, I founded a preorder from a site in uk, white+bamboo,£350, and I preordered it. End of story!

ArmStrongDickPunch said:
Oh ok cool I'll have to look into that thanks
Sent from my Moto G 2014 using XDA Free mobile app
Click to expand...
Click to collapse
I would wait a year. I mean whatever you get won't look bad I'm sure, probably good! Remember though, if they say it's non removable, that means it'll most likely void your warranty. That's your decision to make. If they have a way to tell though like many manufacturers do now, it's not worth it...
Sent from my XT1575 using XDA Free mobile app

nikeman513 said:
I would wait a year. I mean whatever you get won't look bad I'm sure, probably good! Remember though, if they say it's non removable, that means it'll most likely void your warranty. That's your decision to make. If they have a way to tell though like many manufacturers do now, it's not worth it...
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
True I was only wondering BC I want a white phone but I'm afraid it will get dirty or stain quick and I get bored of the color after a while but I suppose I can always get skins or that
Sent from my Moto G 2014 using XDA Free mobile app

Hi,
Dont worry .I am tottaly astonished to read your post how this possible it is considered unremoveable . I will try my level best to give your answer .plz give me time.

ArmStrongDickPunch said:
True I was only wondering BC I want a white phone but I'm afraid it will get dirty or stain quick and I get bored of the color after a while but I suppose I can always get skins or that
Sent from my Moto G 2014 using XDA Free mobile app
Click to expand...
Click to collapse
Skins may have a hard time adhering to the textured back if you ordered a white silicone back. Wait for iFixit to do their teardown and see what they say about how hard it is to remove.

I wouldn´t worry about adhesion, I average around 4 phones per year and almost every device gets 3M skin on it. Never had a single issue with adhesion regardless of texture/surface. Even did a friends note 4 way back when it was released and it held up without issues until he sold it a few weeks back. Mileage may vary based on usage obviously.

https://youtu.be/vuewklttaSc