Database Users

Is it safe to buy a nexus 7 yet ?

I had one with screen raise ... otherwise great. I don't want the hassle of endless refund cycles.
So, for new (or recent) orders from the Play store which I am assuming is the fastest clearing channel... do they still have the screen lift problem.
i.e. has the hardware been rev'd yet ? Anyone with a recent delivery know....

I just got my replacement today. I don't want to speak too soon but it's been out of the box for about 2 hrs and hey it looks fine right now. I'm gonna charge it and use it a little and see if anything pops up so to say and I'll update later tonight.
Edit: I wish there was a way to tell the hardware revision if there is one at all. I might crack these both open before I send my other one back and see if I can spot any differences.

I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.

miketoasty said:
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
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Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.

TokesKB said:
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
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I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.

Got my second unit Wednesday. It has screen lift as well.
I would definitely advise against buying retail, but I think Google can be trusted. I'm just going to hold onto this defective one for a month or two. Then I'll ask for a replacement.
No regrets, although I was pretty miffed about opening a new one with the same flaw when it happened.

miketoasty said:
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
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Did I say it would bork the device....no. If you want to use it with the screen lift good for you.

Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app

Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....

tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
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i got a cherry 87 buick I would like to sell you
Maybe your right, my touchscreen stopped working after use and the screen lift. I guess I should have kept it

I bought mine retail from Office Depot on 7/17 and haven't had a single problem with it.

In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google

charco83 said:
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
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Careful with buying in store. It may not be considered a fault (for the reasons expressed elsewhere in this thread) and if you do not have UK DSR law then you may not be able (allowed) to make a return. I wouldn't fancy my chances in CPW or Currys of doing a return if the device is functioning (but just not quite flush).

Most UK retailers allow you to return for simply not liking the product. In Tesco the guy told me it didn't matter if it was faulty as it was within their X days return. They'll be selling them in store in a couple of weeks apparently.
tribestos, fail to see how OCD relates to finding a fault on a piece of hardware. It's not like people are obsessively looking for faults. The screen isn't supposed to lift but it does. That's a design flaw.

So somebody must be taking the hit for all the returns... is it the retailer or do they just return the units back to the manufacturer and not pay for the duff ones ?

deaglecat said:
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
Click to expand...
Click to collapse
The replacement 7s poll has gotten sunnier, although people are voting prematurely. Also, it's not public, but I don't think many would tamper with it.
Although I have not seen a unit without this defect, there are at least a few posters there who should know exactly what to look for and haven't found any separation in their replacement whatsoever. That's a good sign, and that poll was pretty ugly last Wednesday, so the vast majority of respondents since then have been ticking perfect.
As for when this flaw will be officially dealt with, probably never. But don't hold that against Google. They can make right by rooting out the manufacturing flaw and dealing with unsatisfied customers on an individual basis. No need for any headlines.

Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).

Ravynmagi said:
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
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Wow that is brilliant news... assuming that the CS adviser was being honest.

tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
You have that choice. But when I spend my money on something I expect it to be built w/o flaws. Hope the glass dont fall out on you when the screws get to lose! Oh you wont care tho it will still be irrelevant right?

deaglecat said:
Wow that is brilliant news... assuming that the CS adviser was being honest.
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Yeah, I hope she wasn't blowing smoke up my butt. That happens too. But I figure with the 16GB Nexus 7 suddenly returning to the Play store and the CS telling me this, it's hopefully correct.

How many times can we request a replacement?

I know I'm paranoid, but since many ppl complain about the light bleed I started to think it is a common issue. However, I paid almost 450 for it so I have to be happy with it. My unit also has light bleed and I already requested a replacement. The customer service is great with no question asked. But how many times can we request a replacement? Once in the nexus 7 sub forum, a guy said he did it 6 times. I don't want to return it to get money back, I just want to be happy with it.
Sent from my beloved home phone.

I think I recall someone being cut off either around 10, or they just gave up (with the Nexus 7 anyway), I'm not entirely sure though. In any case, I would probably either suggest waiting as long as you can before requesting a replacement (unless the issue is severe-enough to hinder daily use) and waiting to see if any hardware changes are made/newer models available.
Although I don't really know what's Google's return policy. I think the Nexus 7 from Play Store had either 15 or 30 days to be RMA'd via Google, and then afterwards, you had to deal with ASUS directly (other retailers having similar policies). Not sure what the case is for the Nexus 10 and Samsung though.

As many as you want till your satisfied. Eventually you'll give up and either accept one with light bleed or get a refund.

espionage724 said:
I think I recall someone being cut off either around 10, or they just gave up (with the Nexus 7 anyway), I'm not entirely sure though. In any case, I would probably either suggest waiting as long as you can before requesting a replacement (unless the issue is severe-enough to hinder daily use) and waiting to see if any hardware changes are made/newer models available.
Although I don't really know what's Google's return policy. I think the Nexus 7 from Play Store had either 15 or 30 days to be RMA'd via Google, and then afterwards, you had to deal with ASUS directly (other retailers having similar policies). Not sure what the case is for the Nexus 10 and Samsung though.
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in their policy they stated that they may give you a new one or a refurbished one as the replacement. So if you exchange it later, they might send you a refurbished. a refurbished one with fixed issue and a new one with issue.. not sure which one I want lol.

Vertron said:
As many as you want till your satisfied. Eventually you'll give up and either accept one with light bleed or get a refund.
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And you are saying that based on experience with multiple nexus 10 devices? Yeah....

Based on my experiences with the N7... infinite! Seems like I returned that many. They were supposed to be all new, but I swear they were just giving me returns because every one of them had bad screen lift or dead pixels. Now that was with Asus as the manufacturer, so Samsung may be different. I have a touch of bleed in the common area of the lower right corner, but otherwise it's an flawless device as far as I can tell. With a widespread minor issue like that though... you may get worn out trying to get a perfect one. You will probably end up with a device with no bleed and a big fat yellow spot, or dead pixels, or reboots. This has happened to me in the past. I returned a few Nexus S and the "perfect" device I got ended up having a pretty screen but a really low thermal threshold... it wouldn't take much to get the thing to reboot. Most custom kernels were unusable. The Nexus 7 was an awesome device, but I could not get one without light bleed, or screen lift (biggest problem), or dead pixels (like 8 dead pixels!). This Nexus 10 has amazing build quality compared to those devices. I'm blown away, and unless I go to the boot screen with full brightness, I absolutely don't see the bleed so I'm just going to hold fast.

After two you should seek a refund instead of wasting everyone's time.

Tablet Z2? Stay Away!

That's it I'm really disappointed with this device.
First the touch problem.
Then there's also some weird problems with charging (touch response is close to zero when charging with some chargers, doesn't charge when using power hungry apps) and the sound delay.
And now there's some yellow spots showing on the screen. Mine goes back to Sony for warranty, but for those considering getting this device, I'd advise against it.

bbarou said:
That's it I'm really disappointed with this device.
First the touch problem.
Then there's also some weird problems with charging (touch response is close to zero when charging with some chargers, doesn't charge when using power hungry apps) and the sound delay.
And now there's some yellow spots showing on the screen. Mine goes back to Sony for warranty, but for those considering getting this device, I'd advise against it.
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Click to collapse
I know im going to sound like a sony rep but. Sry to here this, I have the Z2 tablet since july, and yes touch was an issue when I first got it, but these issues have disappeared since software updates. As for the yellow tint I cant say I suffered from it. Never used mine while charging as generally I find the battery life great. Sony are certainly not perfect - show me a manufacturer that never has any issues...

meteor999 said:
I know im going to sound like a sony rep but. Sry to here this, I have the Z2 tablet since july, and yes touch was an issue when I first got it, but these issues have disappeared since software updates. As for the yellow tint I cant say I suffered from it. Never used mine while charging as generally I find the battery life great.
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Click to collapse
Well , I pre-ordered mine and I got it since march. Touch has sure improved since then but it is still light-years behind my old Acer Iconia A500.
Just try it with a multi-touch test app. Even with the 4.4.4 firmware it still cannot register more than 3-4 finger consistently when you move them around.
My aging Iconia does not drop a single touch.
meteor999 said:
As for the yellow tint I cant say I suffered from it..
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Click to collapse
They appeared about 10 days ago.
meteor999 said:
Never used mine while charging as generally I find the battery life great.
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Click to collapse
Well I do. Especially when I play XCOM as it is a power hog. And sometimes the screen is completely unresponsive until I unplug it.
meteor999 said:
Sony are certainly not perfect - show me a manufacturer that never has any issues...
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Click to collapse
Did I say anywhere to stay away from Sony devices? What I said is stay away from the Tablet Z2. After almost 7 month of ownership I can definitely say if I could send it back I would.
The yellow tint issue is just the one drop too many. I was thrilled by the device at first (although annoyed by the touch issue): http://forum.xda-developers.com/showpost.php?p=51450622
Not anymore.

I am pretty sure the touch screen issue while charging is from a low quality charger. If you are getting a lot of AC ripple, it will completely flip out.
A good way to test this is to use an external battery pack. If the issue goes away, then buy a real high quality charger.

fwp said:
I am pretty sure the touch screen issue while charging is from a low quality charger. If you are getting a lot of AC ripple, it will completely flip out.
A good way to test this is to use an external battery pack. If the issue goes away, then buy a real high quality charger.
Click to expand...
Click to collapse
Your post makes it sounds like I'm kinda dumb.
I tried with three different external battery packs and about a dozen chargers.
I experienced problems even with the stock charger. It is not even the best of my chargers for this device.
I'm not the only one with issues with charging:
http://forum.xda-developers.com/showthread.php?t=2699250
http://forum.xda-developers.com/showthread.php?t=2769763

not only u get problems with him

Op has a right to complain, as long as it stays within the boundaries of XDA rules. So I remind everybody to keep the peace. If the thread gets out of hand, it will be closed.
OP, it's very unfortunate you've had so many issues with your device. I hope you can get them sorted out with Sony. I would suggest constantly communicating with them, and perhaps they will take it back into service. At least that's what they should do, for devices with multiple issues. Take it up with higher management if need be.
So keep it civil folks. Please.
MD

I had the yellow tint, Sony had my screen replaced only took 5 days.

I think the problems are not usually for this tablet. I have mine long-time and no problem with touch, yellow tint or charging in normal . But charging only if I use docking station with those two contacts to charge the tablet. If on micro usb port with power adapter charging gets slower and the device sometimes is less responding to touch.
But I agree that if having those named problems, the tablet would get useless in a way and I would try to get it "corrected" by Sony or seller of the device.
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jai23 said:
I had the yellow tint, Sony had my screen replaced only took 5 days.
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Good to know.

bbarou said:
Good to know.
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Click to collapse
I bought it in March, the day it came out in HK.
After about a month, i realised that there were green dots, tiny ones on the edges of the screen.
Anyway, i made a post about it a few months ago, but long story short,
My screen got replaced in less than half a day. Dropped it off before lunch at sony centre with a repair center, and got it back in the same afternoon.
I am assuming that yours is still under warranty. Maybe you could do the same?

I bought mine un June, and i don't have any of the issues people describe (usually with early units), my screen registers 10 fingers moving on screen consistently, one of the first thing i did after purchase was install the MultiTouch Tester app to check, also i have no yellow tint or anything like that.
I have been a Sony customer for a long time ago, and i know wht happens with Sony devices, first units always have flaws, i had one early Xperia Z, and i, and a lot of other early customers, got battery charging problems, dead pixels, dodgy loudspeaker, and stuff... The first PS3 fat models, i really doubt there is one left alive in the world. This time i waited some months before purchase the Tablet Z2, and it seems i did the right thing.

Seems like the op was trying to troll us, but didn't get much of a response! ?

jewelkobayashi said:
I am assuming that yours is still under warranty. Maybe you could do the same?
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Yeah. It is. I sent it Thursday afternoon and it already came back this morning.
That was incredibly quick. I haven't had the time to play with it much yet to check if all issues are resolved but that sure is great customer service.
By the way my tablet was unlocked and rooted (I re-locked and unrooted before sending it back) but still under warranty .
SANGER_A2 said:
Seems like the op was trying to troll us, but didn't get much of a response! ?
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Click to collapse
Are you trying to troll me?

bbarou said:
Are you trying to troll me?
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Click to collapse
Only person allowed to legally "Troll".... is ME! :laugh:
Glad they hopefully got it fixed!

Moscow Desire said:
Glad they hopefully got it fixed!
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I wouldn't say so. They changed the screen so no more yellow spot... but touch response feel even worse, charging problems persists.
I won't add any fuel to the fire , seems like some would rather I shut up, but I 'm terribly disappointed with this device. Great customer service though...
Is there any way to delete this thread?

bbarou said:
I wouldn't say so. They changed the screen so no more yellow spot... but touch response feel even worse, charging problems persists.
I won't add any fuel to the fire , seems like some would rather I shut up, but I 'm terribly disappointed with this device. Great customer service though...
Is there any way to delete this thread?
Click to expand...
Click to collapse
Hey, nobody wishes you to delete the thread.
If there are issues, then they need to be known. I'm really sorry you have some problems. For the most part, it seems some folks don't have the same. But, that doesn't mean you "don't" have a lemon tab. And lemon products "do" happen.
If the tab is not charging correctly, then there's an issue.
Does it charge somewhat correctly from a USB Computer charge?
Sony, is probably one of the most consumer friendly organizations.
I can say, having owned an Iconia A701, is that when dealing with high performance tabs, the touch responsiveness, well, it leaves much to be desired. And at times, you had to tap more than once to get the response. NOT GOOD when playing a game.

In the first weeks, I also had the touch problems.
It was really a shame and totally unacceptable that Sony denied the existence of the touch problem and needed so long to release a fix.
The customer service of Sony is abysmal.
BUT: Since the firmware which fixed the touch problem I'm VERY satisfied with the tablet! It's simply a joy to use and to look at, and of all my devices, it runs by far the most stable and consistent and has by far the best and most consistent battery run time.
So I recommend it!

ATT Samsung Galaxy Note pro 12.2 have bad motherboards!!!

I kept getting the BSOD ( blue screen of death) and even went back to the ATT Store and swapped my SM-907A for another one and it blue screened in under an hour. I called Samsung and they said they had defective motherboards. He mad up a ticket for me and I am sending it out to them before work in the AM. The ATT Store said they would return it for me with a 10% restocking fee. Really??? Whatever I really like the tablet and it was the last one available in the area so I decided to send it out to Samsung to replace the motherboard. A guy in another thread said he did this and now the tablet is 100%!!! SO anyone else have issues with these????

Yes. I did. I sent mine back to Samsung and it got replaced. Now I'm trying to figure out how to 're-enable knox

No problems here , had it almost a month.,

SM-P907A. Galaxy Note Pro problems
I am having issues with my AT&T galaxy note Pro SM-907A. Screen will actually flicker, then reboot. It will continue to keep rebooting like a bootloop almost. Everything is stock, I am not , rooted YET and have never tripped knox. (I dont want to give AT&T or Samsung any reason to say this is my fault for something I did to the tablet.) It started doing this at 20 % battery life and starts having issues around 45%. . It will stop doing this and actually stay on and operate correctly as soon as I plug it in to charge. There have been some instances where I see the battery start to get low, plug it in to charge, turn it off and literally 5 or 10 minutes later my battery shows to be at almost full charge. I really like the tablet and have had it as soon as it was released by AT&T. I was persuaded into ATT's next plan, which Iis a completely different story. But I dont feel like I should have to stay committed to the contract on the Next plan paying full price for tablet if they cant provide a fully operational tablet.

I have experienced the same bsod on my galaxy note pro 12.2, just purchased a month ago. AT&T called Samsung for me, and I will be shipping the tablet to them tomorrow.
Hopefully everything is resolved when it returns!!
Sent from my SM-N900V using XDA Free mobile app

I received my tablet back from Samsung, had it for three weeks now and the blue screen came back tonight while playing subway surfers with my daughter!!!!!! Obviously NOT fixed. Will see what Samsung does now. I'm ready for something new. A tab at this price should never have issues like this.
Sent from my SM-N900V using XDA Free mobile app

I don't have a att version but also gut 2 or 3 bsod already. Reboot via longpressing powerbutton worked.
But will send it back next time it happens.
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Does this problem manifest itself immediately or does it happen after you've had it for awhile?

I'm happy, that I haven't see this issue with the P905
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dragunbayne said:
Does this problem manifest itself immediately or does it happen after you've had it for awhile?
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try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time

wojo797 said:
try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time
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Click to collapse
You believe it to be heat related? I have played games, nothing too intense. I have however had it get quite hot, I was using it in my office the other day and when I went to use the screen I noticed it was very hot. I was listening to a podcast so hadn't touched it for a couple hours and didn't realize it was getting hit by direct midday sun. I experienced no issues and it was very hot, the hottest I've ever had any of my devices get. It was similar to how my phone gets when plugged in and in the dock in the car during summer.

dragunbayne said:
You believe it to be heat related? I have played games, nothing too intense. I have however had it get quite hot, I was using it in my office the other day and when I went to use the screen I noticed it was very hot. I was listening to a podcast so hadn't touched it for a couple hours and didn't realize it was getting hit by direct midday sun. I experienced no issues and it was very hot, the hottest I've ever had any of my devices get. It was similar to how my phone gets when plugged in and in the dock in the car during summer.
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I honestly don't know, I heard of 2 games people experienced it on. One was , injustice gods amongst us and subway surfers. I have also had it happen just surfing the net, on my kindle and other reading apps

wojo797 said:
try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time
Click to expand...
Click to collapse
I had mine for 5 months and I got it X2 in the past 2 weeks

Flickering issue solved!
Try this at your own RISK!!
I recently solved flickering issue to my note 12.2 P900 wifi version.
I'd had to open the back cover.
The battery pushes on the cable for both the screen and wifi cable.
I raised the motherboard up with a thin piece of plastic sheet and
problem solved!
I had no warranty so I went ahead to do it.
The flickering solved. No flicking with Full brightness even when battery was 10%.
I did this after I replaced my Lcd cable from ebay seller.. so its the battery casing
pushing the Lcd cable connection to the motherboard.
Hope it helps someone as I have found no solution to this anywhere.
developer option, resetting ... none helped.
reply if anyone has a question

So Samsung received my note 12.2 907a yesterday the 8th at 1030 am according to ups. The ticket didn't show received till today the 9th. Well the repair date is listed as 1-16-15.:crying:. God this is frustrating, in hoping they replace the mother board.. It sucks we have no real recourse other than just sending our tabs back and hoping they fix it, meanwhile Att continues to collect

peterjo78 said:
Try this at your own RISK!!
I recently solved flickering issue to my note 12.2 P900 wifi version.
I'd had to open the back cover.
The battery pushes on the cable for both the screen and wifi cable.
I raised the motherboard up with a thin piece of plastic sheet and
problem solved!
I had no warranty so I went ahead to do it.
The flickering solved. No flicking with Full brightness even when battery was 10%.
I did this after I replaced my Lcd cable from ebay seller.. so its the battery casing
pushing the Lcd cable connection to the motherboard.
Hope it helps someone as I have found no solution to this anywhere.
developer option, resetting ... none helped.
reply if anyone has a question
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Click to collapse
OK well it appears Samsung diagnosed the issue as " internal battery failure" so they replaced the battery!!! I am def not optimistic that this fixed the issue but will keep posting updates if anyone is curious.

I was just browsing the web this morning, and boom!!! It happened agaib!! Blue screen! Called Samsung, after an hour and a half, and them refusing to send a replacement, we have a ups label to send back the tablet. They said they will replace the motherboard this time. Last time they replaced the LCD. They expedited the service, so once they receive my tablet, they guarantee 3-5 days in their hands, then send back to me.
$900 tablet, sent it twice in less than a month. I should've waited for the nexus 9 lte!!!!
Sent from my SM-N900V using XDA Free mobile app

haha I just got a status update on mines as well too wojo797, apparently mines had the same issue as yours.
"Problem found:
INTERNAL BATTERY FAILURE
Solution:
REPLACED COMPONENT - S/W UPDATED - PASSED ALL FUNCTIONAL TESTING "
They only had it for 5 hours and now its been shipped out to me. I highly doubt this fixed the issue as well but we will see when I get it back. going to put it through some torture tests to see if it'll BSOD again. It always happens to me when I'm playing Clash of clans when I'm raiding. one time it happened when I was using my kindle app.
wojo797 said:
OK well it appears Samsung diagnosed the issue as " internal battery failure" so they replaced the battery!!! I am def not optimistic that this fixed the issue but will keep posting updates if anyone is curious.
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vudoo209 said:
haha I just got a status update on mines as well too wojo797, apparently mines had the same issue as yours.
"Problem found:
INTERNAL BATTERY FAILURE
Solution:
REPLACED COMPONENT - S/W UPDATED - PASSED ALL FUNCTIONAL TESTING "
They only had it for 5 hours and now its been shipped out to me. I highly doubt this fixed the issue as well but we will see when I get it back. going to put it through some torture tests to see if it'll BSOD again. It always happens to me when I'm playing Clash of clans when I'm raiding. one time it happened when I was using my kindle app.
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Click to collapse
OK so ups dropped off my tablet yesterday, I played with it for 10 minutes. Guess what happened??? I decided to test it out so I played Marvel's contest of champions after setting it back up. Not 2 minutes in bang blue screen of death. Calling today to return a third time. If they don't fix it this time they have to refund or replace it with a equal or lesser device according to most electronic lemon laws I read

Im getting the same scren flickering and rebooting issue when bettery below 45% im going to have to send mine back in as well

Think I'm boned, figured I'd ask anyways...

So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.

Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Possible, I suppose. Thanks! I'll give that a shot as a last ditch effort. I called Google just to see if they'd RMA it, told me I was out of warranty which I knew was the case. They were getting transferred to Huawei for a conference call with Google and them and Huawei disconnected. The Google rep said Huawei has actually been surprisingly good about taking care of certain out of warranty issues. 30 minutes on hold with them, we'll see how it goes.
I think that's a possibility since the screen keeps doing weird things. Blinks on for a half second on the top right of the screen, then the left, the middle, the bottom. Touch absolutely works across the entire display even though nothing shows. I was able to guesstimate the encryption pin entry to finish booting which allowed me to ADB pull all of my files (silver lining, I guess). It vibrates when I touch it, etc. If the oven trick doesn't work I'll just solder it myself and see if that fixes. That would be nice if I didn't have to buy anything!

I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Thanks again for the input, could you do me one last favor anytime you get a chance? From the bootloader, what's the key combo to power off the phone? I just want to turn it off. I can power to the bootloader, but I can't remember the key combo to POWER OFF. I know 6P has some others like barcodes, etc. Not sure if it's up twice, down once, etc. If you can't no biggie, I guess it can sit at the BL until the battery is dead dead.

If it started on start it should be three down
Sent from my Nexus 6P using Tapatalk
---------- Post added at 06:11 PM ---------- Previous post was at 06:02 PM ----------
Start,reboot,recovery,power,factory,bp tools,barcode
Sent from my Nexus 6P using Tapatalk

If you have an Amazon Firestick or a Chromecast does it show up as an option under screen mirroring? I believe if the cpu and gpu can render the image for screen mirroring, then you know the display is bad or the connector needs to be reseated. What do you think? Edit- but you would need to enable wireless display for that it's early, I will keep thinking of ways to narrow it down. The voice command open display settings will get you halfway there.
Or have a look at this. The only trick will be finding the touch area to allow the adb key. http://www.techrepublic.com/article/pro-tip-mirror-your-android-device-on-your-pc-with-ease/

RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Sounds exactly like my screen failure.
One minute working, reboot. Dead.
I had to get a warranty replacement. (Nexus Protect $79.)

RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Sent from my Nexus 5X using Tapatalk

SlimSnoopOS said:
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Click to expand...
Click to collapse
Not directly from Google Play. It was pre-ordered from Project Fi. When I called Google support about it, they transferred me to Fi which said they'd have to transfer me to the manufacturer, Huawei. They told me there was nothing they could do, call a local repair shop. I called a place in town and he offered to take it apart for me and try to reseat all of the connections and if it started working he wouldn't charge me. Otherwise a replacement would be $200 :/
I'm taking it there tomorrow so hopefully it's just a loose connection and starts working again. Touch seems to work fine all over and I cleaned the screen and put a light on it just to make sure there wasn't any cracks I didn't know about. Looks fine. I'm optimistic, lol. I think $200 is kind of steep, but he said it also comes with a lifetime warranty, so I guess that helps ease the pain a little. I need it fixed ASAP though. My backup Nexus 5s battery is shot. Takes like 12 hours to fully charge and discharges in about 2-3 hours.