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I was considering getting the HD2 on T-Mobile and i was hoping you guys could answer a question, just how much have T-Mobile customised/branded (or plain messed up) the software on this handset?
I don't really fancy slapping another ROM onto it straight away and losing my warranty, I'm going with T-Mobile primarily out of cost.
Thanks,
Sherbet66
i know some who has the tmob version ! i didnt notice anythin different, apart from the youtube restriction!
which you can remove by calling customer services
in other words ther is no customisation /rebranding !
great stuff, thanks.
Im afraid that isn't quite right. T Mobile have removed the you tube app and also the jetcet printer app and the Co-pilot trial.
If you add the you tube app back in via a cab available on this site it affects the video playback on the phone.
I managed to flash 1.48 via the goldcard method and so got the above apps back. I dont think it will invalidate the warranty but Im not 100% sure
deeky1 said:
Im afraid that isn't quite right. T Mobile have removed the you tube app and also the jetcet printer app and the Co-pilot trial.
If you add the you tube app back in via a cab available on this site it affects the video playback on the phone.
I managed to flash 1.48 via the goldcard method and so got the above apps back. I dont think it will invalidate the warranty but Im not 100% sure
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Click to collapse
It does invalidate the warranty I'm afraid. You just need to track down a version of the original T-Mobile ROM and reflash if you ever need support. Also, bear in mind that they can do some wizardry at their end which basically puts the system into debug mode, and they can check your ROM version while you're talking to them. It happened to me when I was with Orange and they were almost laughing when they asked me to read out the ROM version. It was Miri WM6.5 etc..
It does invalidate the warranty I'm afraid. You just need to track down a version of the original T-Mobile ROM and reflash if you ever need support. Also, bear in mind that they can do some wizardry at their end which basically puts the system into debug mode, and they can check your ROM version while you're talking to them. It happened to me when I was with Orange and they were almost laughing when they asked me to read out the ROM version. It was Miri WM6.5 etc..
LOL! So I've had my phone 2 weeks and I've invalidated the warranty already?
I read on another thread that you were unlikely to void your warranty by replacing the ROM bearing in mind its an HTC ROM and not a homemade/cooked one
To be honest the things they have omitted are actually things i could live without, with the exception of the youtube app which is a bit of a pain. Certainly not enough of an issue to potentially void any warranty by installing a cooked ROM though.
Thanks guys,
Sherbet66
I wish they wouldn't do crap like that!
It's like buying a car from a dealership, and the dealership deciding that you only need 3 wheels and a great big sticker on the bonnent advertising themselves...
Look at it this way though, if your in a forum like this your obviously here because your prepared to fix your own phone issues where possible so if it's software you can properly get it fixed by the resources available (not got my hd2 yet but already got the camera fix downloaded, and have a few other bits in mind) or that will be available in future if you don't mind waiting.
If it's a software issue you can't get fixed on here then you probably will still be able to reflash to tmobile before calling tmobile.
If it's a hardware issue then it shouldn't matter what rom you use, and USUALLY as long as it's clearly a hardware issue (I dunno purely say for example a button falls off) then they should still honor it.
deeky1 said:
LOL! So I've had my phone 2 weeks and I've invalidated the warranty already?
I read on another thread that you were unlikely to void your warranty by replacing the ROM bearing in mind its an HTC ROM and not a homemade/cooked one
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Click to collapse
If you've got (for example) a T-Mobile phone and you flash a non T-Mobile ROM onto it, then yeah, they won't support it any more, which I kind of get. The idea is that they eventually release the same ROM themselves, with their changes to it (removing this, that and the other and putting a "really lovely" splash screen on it.) When they release that, you can flash that one and they'll still support it.
Basically, if you do anything that they themselves have not recommended, don't expect any help ever again. (You may get it, but don't expect it.)
I've not had a HTC with T-mobile, but do they keep the rom releases coming or do they get one 'they' are happy with and stop releasing new ones? I had to debrand my old n95 (oh my old friend why did that puddle have to claim your life) because of that. They never gave me any grief about the warrenty issues though because of it.
I hate to say it but i strongly suspect that flashing the phone invalidates not only the warranty but also invalidate any insurance i might get too. Don't get me wrong, i am all for flashing phones (and have done so countless times, my current handset was unlocked and flashed 32 minutes after the Courier handed it to me, surely a record) however its the sheer cost of replacing the HD2 which makes me nervous. If T Mobile produced a half decent ROM without buggering it up i'd be happy to run with that knowing i've got some fall back if things go wrong. Maybe I'm getting too old for this game ...
Thanks again.
Sherbet66
Well really your insurance is for accidental damage and I can't see a rom affecting that. If your phone gets run over by a truck the rom won't have made it more or less likely to happen. If it gets stolen I'm fairly sure the thief won't have checked to see if it was running an official rom or not before stealing it. Besides if it gets destroyed or stolen how will they know what rom version it was running
Look I'm not saying there is no risk at all, or that you definately will or won't get warrenty cover if you flash, IT IS a risk but imho it's a very small risk that you'll be completely caught out.
guys, i beg to differ i am queit sure (deffinite actually) my mate has co pilot trial and you tube installed as standard. not sure about the printer bit!
this i am sure of ! and he got from t-mobile with a staff discount
unless his escaped the rebranding, this cannot be!
apoc286 said:
Well really your insurance is for accidental damage and I can't see a rom affecting that. If your phone gets run over by a truck the rom won't have made it more or less likely to happen.
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Whether or not flashing the rom makes it more or less likely that it got run over is irrelevant - any terms put in insurance contracts are strict and under UK law, insurance is a contract of utmost good faith. If they ask you "did you ever pick your nose as a kid" and they find out you lied when you said no, well then they can refuse to pay out on the cover. Doesn't matter that the question or issue is 100% irrelevant to what happened. (EDIT: maybe too extreme an example - I think they have to be able to say a different answer would have affected the premium. The back example below is better )
The best example is with critical illness and life insurance policies. If you said no, I've never had back problems and then they find out you had problem as a 12 year old due to growing pains, they can refuse to pay out when you're diagnosed with breast cancer... (sorry for slightly off topic rant, but insurance companies are bad )
On topic - I got my HD2 this week on T Mobile, but via an internet company rather than direct from them. It doesn't seem to be altered to be t mobile in any way, and seems to be functioning mostly fine. I got a text message from t mobile saying: "To make the most of all the great T-Mobile services on your phone you'll need the correct settings. Simply reply to this text for free and we'll send them to you."
I've ignored this, as I was worried it may end up installing nasty t mobile firmware or something. It usually connects to the internet etc.. fine. The only issue I've got is that sometimes the weather doesn't update and it sometimes seems to lose the data connection. Should I reply to t mobile's message?
This might come off as me preaching here, but I hope I don't come across as high-handed...
If you have a hardware button sequence locked Vibrant you really need to think long and hard about whether or not you should be messing with custom firmwares, ESPECIALLY NOW.
The last few leaked firmwares (JI2, JI4, JI5) are ALL RUNNING A NEW KERNEL. One that is not compatible with JFD derived builds. Furthermore these great new custom kernels provided by our awesome dev's (Voodoo, JAC, Kingclick, etc...) are not compatible with these new leaked builds. So the likelihood of you ending up staring at a really scary screen on your phone is skyrocketing, unless you have reliable methods to deal with that scary screen.
I've ran across numerous posts here today, with all the fervor over the JI5 Kies leak, where people have Clockwork Recovered themselves into a nightmare because they simply didn't understand these points. Even simpler MOD's (like a few posts I found today where people were installing the JFD version of the MobileAP mod on JIx builds and screwing their phones up) can lead to grief if you don't do your homework.
If you cannot reliably get into recovery *AND* download mode, please please be sure you understand the risks your taking if you fail to be careful and read the information that is already here. Granted, I know few people can keep up with some of us and our ability to soak up info like a sponge. Still there is a process of risk assessment YOU MUST BE RESPONSIBLE FOR when you realize you are doing things that you probably shouldn't be.
This doesn't mean I won't continue trying to be helpful. I just want to make it clear to some of you that you really need to think things through more thoroughly before you let your excitement drive you into a corner.
I vote for the following statement to be made a sticky in this and the Q&A Forum...
"If you are updating firmware on a phone, and you've already hacked this and that, tweaked this and that, modified this and that...whatever the case may be you should be prepared to have to Odin your way back to stock.
If you are not prepared to Odin your way back to stock (don't know how, have a hardware button locked phone, etc...) then you should really be asking yourself whether or not you should be customizing your phone to the degree that you are.
It's just about risk assessment. Most risks are known, but some are not. Furthermore there can be bad synergies between multiple tweaks, mods, and/or hacks that no one can easily predict ahead of time. So it's not about anyone trying to be elitist. The best way to help people is to help them avoid making critical mistakes."
actually if u have a hardware locked phone, what you SHOULD do is call tmobile right now and complain that ur phone is defective and they'll send u a new one... keep doing this till u get a working phone, i did and i now have a phone that isn't HL'ed... only took one try
ookas said:
actually if u have a hardware locked phone, what you SHOULD do is call tmobile right now and complain that ur phone is defective and they'll send u a new one... keep doing this till u get a working phone, i did and i now have a phone that isn't HL'ed... only took one try
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Indeed!!!
The hardware locked Galaxy S thing appears to be a bootloader bug affecting more than just our Vibrants (some other batches of Galaxy S phones are affected) rather than a real hardware issue, so T-Mobile should be able to get these fixed readily. Not like we should care about T-Mobile here, but what this means also is that T-Mobile shouldn't be making a huge deal about swapping these out either.
I'd encourage everyone with a button-sequence screwed Vibrant to simply go to T-Mobile and get it replaced.
Admittedly, I was one of those fools who installed the wrong MobileAp and also tried to go back to a nandroid that didn't work (different kernel - or so I have learned.) Bricked the phone. But I wasn't hardware locked so I was able to get everything back thanks to some really helpful people here on the forum.
I agree that all hardware locked phones should be returned. If mine were locked then I'd still be staring at a dead phone.
I would like to add that I am new to the android thing. But, I am not a software noob (i did software testing for a living). The thing is that I am sometimes impulsive and that leads to mistakes. Thankfully, I have a way to get out of the mistakes (ODIN and non-hardware locked phone.) I always know the risk I am taking and take full responsibility for anything I screw up.
How can I tell if I have a hardware-locked phone, without attempting to flash a ROM, I mean?
Thanks
aad4321 said:
i have a hardware locked phone that i unlocked and have a custom recovery on. I have only accessed the recovery through rom manger. is there any other way to access it with hardware locked? If so can someone post details. it will be good to know when i mess up my phone and it dosent boot preventing me from accessing rom manager to get to the recovery
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you didn't unlock the hardware. You just simply rooted your phone. Hardware lock can not be unlocked and that's what this thread is trying to address. I have tried exchanging my phone from tmo once and the exchange phone they sent me still had the same problem, so i haven't bother with it. I wonder if i can just walk into a store and do an exchange since i got my phone from tmo online. Anyways, if you have a hardware locked phone, stick with roms that will flash through clockworks. That is the safest way, but keep in mind that there is still a slight chance of failure.
BruceElliott said:
How can I tell if I have a hardware-locked phone, without attempting to flash a ROM, I mean?
Thanks
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Click to collapse
Never mind; I figured it out.
Man, I'm glad I read your post on hardware-locked problems. I didn't even realise this was a problem until after I dicked around with my phone a bunch, and then ended up reflashing with odin back to stock. I could have messed up big time.
My problem is that I can't replace my phone at all. I purchased a T-Mobile Samsung Vibrant online, brand new, unopened and locked for use here in Canada on the Wind Mobile network.
After hearing about this defective hardware I called T-Mobile, they said I have no warranty with them since it wasn't a T-mobile store purchase. Alright I guess. So they give me the number to Samsung USA,USA transfers me to Canada, I get transferred back again and this is what I'm stuck with.
My new phone has NO warranty, in either country. Both refuse to honour any sort of warranty, and refer to the other for support. I didn't think I'd get this sort of run around from Samsung.
USA says that because I live in Canada, I voided the warranty.,
Canada says that because it's a USA device, and I didn't purchase an international warranty, they won't touch it.
I'll just have to be careful what I install on my phone, and avoid Samsung products in the future.
Thanks for the warning
I wouldn't say your lack of warranty is any surprise. I don't know about Canada, but in the US, phone warranty is normally tied to the carrier, which means if you're not an active customer using the phone on the account that it was first activated on, you will have no warranty. Nothing special about Samsung here, all brands are the same.
Sent from my SGH-T959 using XDA App
cwoodworth said:
Man, I'm glad I read your post on hardware-locked problems. I didn't even realise this was a problem until after I dicked around with my phone a bunch, and then ended up reflashing with odin back to stock. I could have messed up big time.
My problem is that I can't replace my phone at all. I purchased a T-Mobile Samsung Vibrant online, brand new, unopened and locked for use here in Canada on the Wind Mobile network.
After hearing about this defective hardware I called T-Mobile, they said I have no warranty with them since it wasn't a T-mobile store purchase. Alright I guess. So they give me the number to Samsung USA,USA transfers me to Canada, I get transferred back again and this is what I'm stuck with.
My new phone has NO warranty, in either country. Both refuse to honour any sort of warranty, and refer to the other for support. I didn't think I'd get this sort of run around from Samsung.
USA says that because I live in Canada, I voided the warranty.,
Canada says that because it's a USA device, and I didn't purchase an international warranty, they won't touch it.
I'll just have to be careful what I install on my phone, and avoid Samsung products in the future.
Thanks for the warning
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Other companies will do the same thing. Warranties are country specific, no?
I don't know how it works with mobile phones, but whenever I've purchased computer parts, the country of origin has never been a problem. Maybe I've just been lucky.
Still have gripes about GPS, and lack of 2.2 though.
Don't misunderstand me though, I love this phone. Just surprised about the hardware issues.
I called Samsung today after tmobile rep gave me a number for warranty. After complaining and speaking to a supervisor, they said i could send it in and they would "fix" it. This is what they sent in the email.
Product Symptoms : Technical Inquiry/Internal Menu/Software Reflash - FOC/No fee. The Samsung Rep said a technician would look at it.
I got a shipping label and everything.
I have one question. How should i go about reflashing to stock? can i just factory reset + remove superusers. please help.
cwoodworth said:
I don't know how it works with mobile phones, but whenever I've purchased computer parts, the country of origin has never been a problem. Maybe I've just been lucky.
Still have gripes about GPS, and lack of 2.2 though.
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PC parts aren't as tightly controlled as mobile phones. That's the difference.
GPS and Froyo should be coming soon. I doubt if Samsung would let their best mobile phones fall behind by much. From the leaked firmwares popping up, it shows they're working on it.
My phone has been half broken for the better part of 3 months because i partitioned the internal sd and lost half my touch screen and the buttons on the bottom of the phone. So i got it fixed thanks to kermit and bongd and now im on 4.1.5.7 and I didn't do the newer update yet. My question is now what's the latest and greatest for the atrix as far as roms go. I used gingerblur in the past but its been 3 months so im wondering what you guys are using now
Sent from my MB860 using XDA App
moto 2.3.4
+1
lsxrx7 said:
moto 2.3.4
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Sent from my MB860 using XDA App
Start here:
http://forum.xda-developers.com/showthread.php?t=1142674
I just can't see losing the warranty on my phone..
They never said it would. Just that it MAY.
ChumleyEX said:
I just can't see losing the warranty on my phone..
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Lol, sux to be you then.
Sent from rooted Atrix on 2.3.4 with unlocked bootloader using xda premium app.
Can always go stock if u need to have the phone fixed through moto. I thought I read that the leaked 2.3.4 wasn't necessarily made for atrix and alot of things didn't work fully? And thanks for the info
Sent from my MB860 using XdA App
4.1.83 is the last official build for att, has been out for awhile and is very stable, no reason not to go to that.
Soon the 2.3.4 update will be out officially, tell then we can just wait.
and the same players are pretty much the same, higher version numbers but gingerblur, grayblur, gladiatrix are still the favorites.
My thoughts on warranty are that unless its obvious that its been tampered with (specifically that it says unlocked when first powered on), then warranty would not be an issue. All reports ive seen say that when flashing back to a stock 1.8.3 sbf, that unlocked disappears, even though the bootloader may still be partially unlocked. On top of that, in most cases, if the phone is damaged beyond the ability to repair with a sbf flash, its probably not going to be functional enough for the unlocked status of the bootloader to be determined in the first place. there is always a chance, but imo its very minimal.
In regards to "whats best" 1.8.3 with gingerblur imo is the best option if you arent willing to do some tweaking and play with the unlocked bootloader and 2.3.4. If you are however, then unlocked, rooted, 2.3.4 is the shiznit.
Conversation is winding up on the Motorola forums, and one of the forum managers, Mark, has indicated a survey will go out very soon, (soon being in the next few days), for soak testing the 2.3 update.
Looks like they may aim for very early July, if not end of this week, to start pushing out soak test beta updates.
pyro254750 said:
My thoughts on warranty are that unless its obvious that its been tampered with (specifically that it says unlocked when first powered on), then warranty would not be an issue. All reports ive seen say that when flashing back to a stock 1.8.3 sbf, that unlocked disappears, even though the bootloader may still be partially unlocked. On top of that, in most cases, if the phone is damaged beyond the ability to repair with a sbf flash, its probably not going to be functional enough for the unlocked status of the bootloader to be determined in the first place. there is always a chance, but imo its very minimal.
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Click to collapse
Unlock does disappear when you flash back, but where do you think all the refurb phones come from?
They go back to Moto, who run diagnostic software and tools to determine what, if anything, needs to be repaired before they send the phones back out as refurbs. They will see right away it is unlocked, and if it voids your warranty, expect a bill from them, or your carrier, after the fact. This happened to an ex of mine a couple of years ago where she was billed the full value of the replacement phone by AT&T after they found she had messed with the one she sent back. That was a Moto phone also.
Sure, if you run over your phone with your car you will be ok, but what if it's something simple like the screen goes out, power button stops working, etc.?
If people are worried about voiding their warranties, they have every right to not risk their warranties, and also to not listen to stupid advice telling them they, (Moto, AT&T, whoever), will probably never know!
CaelanT said:
Unlock does disappear when you flash back, but where do you think all the refurb phones come from?
They go back to Moto, who run diagnostic software and tools to determine what, if anything, needs to be repaired before they send the phones back out as refurbs. They will see right away it is unlocked, and if it voids your warranty, expect a bill from them, or your carrier, after the fact. This happened to an ex of mine a couple of years ago where she was billed the full value of the replacement phone by AT&T after they found she had messed with the one she sent back. That was a Moto phone also.
Sure, if you run over your phone with your car you will be ok, but what if it's something simple like the screen goes out, power button stops working, etc.?
If people are worried about voiding their warranties, they have every right to not risk their warranties, and also to not listen to stupid advice telling them they, (Moto, AT&T, whoever), will probably never know!
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As i stated in my post, that was just my opinion, i never deemed it to be fact. Id also like to add, that i was referring to att tech support, and replacement being done under att insurance, NOT motorola direct.
pyro254750 said:
As i stated in my post, that was just my opinion, i never deemed it to be fact. Id also like to add, that i was referring to att tech support, and replacement being done under att insurance, NOT motorola direct.
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Click to collapse
Yup, and AT&T doesn't just junk them. They return them for evaluation/repair. Doesn't matter if your replacement is through insurance. They still repair and sell as refurbs if possible.
ceo.mtcl said:
Lol, sux to be you then.
Sent from rooted Atrix on 2.3.4 with unlocked bootloader using xda premium app.
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How so, I love my phone? I won't suffer in the least from whatever I'm not doing.. lol
I don't have to have the latest and greatest hack or mod that's going around so that I can impress people.. My phone does everything I've needed of it so far (with rooting) and saving whatever money I can if it breaks within the warranty period is a no brainer.. Yes maybe it could look cooler or run just a tiny bit faster (I also can wait for the official at&t update for some of that) but nothing looks cooler than a working phone and $400 in my pocket..
CaelanT said:
Yup, and AT&T doesn't just junk them. They return them for evaluation/repair. Doesn't matter if your replacement is through insurance. They still repair and sell as refurbs if possible.
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Click to collapse
im sure they do. My opinion is based on my experiences with insurance in the past, specifically a phone that was returned due to water damage, but the water sensors did not trip (clearly damage that voids warranty), and yet it was replaced and i never heard anything from HTC or att regarding the water damage. It was inspected by a low level tech support representative to determine it could be replaced under warranty, the inspection consisted of removing the back panel and checking the water markers and determining the phone wouldnt power on. a more thorough investigation by htc would have revealed water damage, so either they did not inspect it, but rather just junked it, or they did not pursue reimbursement for the phone once they determined it was not warrantable. two different comanies, two different problems, but same concept. Just because its not warrantable, doesnt mean it wont be replaced under warranty. I would never suggest someone rely on this happening of course, just pointing out that it DOES happen.
Warranty claims are handled by the carrier. If the phone is deemed to be abused/damaged/hacked during the replacement process, you will be billed for the replacement handset's cost. If they don't find the cause during this process, the phone is grouped according to the level of damage and sent off to be refurbished/parted out/recycled, and you are in the clear.
The insurance process is handled by a third party, and covers pretty much ANYTHING that you could do to your phone. They don't care what you've done to it, because by that time you've already paid for the refurbished replacement via your monthly fee & deductible.
That being said.. I'm not encouraging anyone to commit fraud, nor do I guarantee results, but I work in the industry and have a lot of experience with thes issues. IMO, if you're trying to get a warranty replacement for your bricked phone, you're abusing the system. You knew what you were getting into when you started flashing/hacking/modding, and therefore the problem is clearly not a 'manufacturer's defect', which is what warranties cover.
Insurance on the other hand, is there to cover anything. If you're allowed to plunge your phone into the toilet, or toss it out of a moving vehicle, and still get a replacement, then flashing & bricking are certainly deserving of coverage as well. I have a feeling with all these manufacturers releasing unlocked bootloaders we'll see some more fine print added to our policies in the near future.
Just my experience & 2 cents. Personally i'm waiting for the official GB att release, because at least then when I unlock my phone I'll be doing it with the blessing (and testing) of the manufacturer, and therefore much less likely to screw myself with an incompatible version of GB
zoso28 said:
Personally i'm waiting for the official GB att release, because at least then when I unlock my phone I'll be doing it with the blessing (and testing) of the manufacturer, and therefore much less likely to screw myself with an incompatible version of GB
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Not to mention the 30+ threads at the moment with people complaining about problems with their Hong Kong 2.3.4 build, and looking for solutions!
CaelanT said:
Not to mention the 30+ threads at the moment with people complaining about problems with their Hong Kong 2.3.4 build, and looking for solutions!
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Exactly!! I'm just beginning to learn about android development and definitely not ready for such an experimental build. It amazes me how many people are willing to mess with their ROMs without knowing what they're doing. I'm taking the time to read everything I can find on here before I start experimenting with adb/rsd/fastboot/etc.. Hopefully i'll be ready to go when the official build is released.
zoso28 said:
Exactly!! I'm just beginning to learn about android development and definitely not ready for such an experimental build. It amazes me how many people are willing to mess with their ROMs without knowing what they're doing. I'm taking the time to read everything I can find on here before I start experimenting with adb/rsd/fastboot/etc.. Hopefully i'll be ready to go when the official build is released.
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Click to collapse
One can always flash back to 4.1.8.3. Are you willing to mess with CWM on Froyo?
I know a bunch of us out here have been anxiously awaiting the arrival of a custom recovery, be it cwm, twrp, or philiz. After having root for several weeks and modding my note 3 the way I like it, I am wondering if there is a recovery method that will void my warranty but is already available. I realize many may not like this option, but at the same time I'm sure many like myself feel it's worth the tradeoff. Given the fact with a custom recovery and backups, many of the issues that may occur needing repair, outside of hardware failures obviously, can be fixed or restored via cwm. Many if the software bugs or issues that sometimes occur can be fixed via flashing stock after clean wipe or in the future a custom rom. So I'm all for a warranty proof recovery but at this point I'd much rather give up my warranty without hesitation than go without custom recovery.
What about you guys, is it just me or are there others around here that would do the same? And please if anyone has succeeded in flashing cwm or twrp and broke warranty let me and others know, who are willing to do the same as most if not all threads are talking about warranty proof recovery.
Thanks
Mega
I'm with you a long as we don't rush anyone to an incomplete "solution".
At this point I could care less about warranty. I would much rather get the ability to flash a super debloated Rom or even AOSP(yes I know I won't be able to use the pen). I think the Knox 0x1 possibility may be why there isn't a CWM/TWRP yet because the devs are wanting to preserve the warranty of the device. I know DesignGears has already tripped his Knox flag.
Jammol said:
At this point I could care less about warranty. I would much rather get the ability to flash a super debloated Rom or even AOSP(yes I know I won't be able to use the pen). I think the Knox 0x1 possibility may be why there isn't a CWM/TWRP yet because the devs are wanting to preserve the warranty of the device. I know DesignGears has already tripped his Knox flag.
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Click to collapse
All I want is a debloated ROM. I just want to see how this phone runs without all the extra crap running in the background. I hate to say it..but I kind of like Touchwiz as long as I can theme it with Wanam!
tropazr said:
All I want is a debloated ROM. I just want to see how this phone runs without all the extra crap running in the background. I hate to say it..but I kind of like Touchwiz as long as I can theme it with Wanam!
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Click to collapse
True that. Wanam and Unicon for me.
In a heartbeat I give up warranty for the option to finally get CWM, and get an awesome ROM like Scott's CleanROM on this phone. Debloat this beast, and tweaks to give even better battery life, and also makes the phone smoother / faster than stock.
Warranty from AT&T is pretty worthless anyways. I had some severe issues on my HTC One X with the Gorilla Glass just scratching to hell for no apparent reason and they refused to even switch it out with a refurb. There was a petition going around online with people claiming the same issues...I even sent the store manager a link to an XDA thread about it and they told me they would do nothing for me because it was considered physical damage and it was my fault. Garbage. I almost left them over it...the GN3 tempted me to stay.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Why is this a thread
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MrPlNK said:
Why is this a thread
Sent from my SAMSUNG-SM-N900A using Tapatalk
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Click to collapse
At this point is there anything else to really talk about?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
AT&T is pretty lax on battery replacement. My original battery had problems reading the current charge percentage remaining after fully charged. They just sent a replacement without asking for the old one to be sent back. Now I have a spare even though it does take the correct readings.
Jammol said:
True that. Wanam and Unicon for me.
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Please explain what Unicon is. I am familiar with Wanam, but never heard of Unicon.
Thank you.
I paid cash off contract to do what I want with it ..warranty is not a big deal for me
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bfleischman said:
Please explain what Unicon is. I am familiar with Wanam, but never heard of Unicon.
Thank you.
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It's an xposed module for theming your icons no matter what launcher you're using. It uses icon themes from all the popular launchers that are in the playstore.
MrPlNK said:
Why is this a thread
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Because so many people cry about not being able to have their full warranty that it's probably holding back development. They don't realize that AT&T will not check their phones and send them a replacement whether they have a custom rom, Knox 0x1, etc. I've personally have NEVER had a device denied. They've been rooted, they've had custom roms and I've ALWAYS have gotten a replacement. So give it up will all this "I need my warranty crap." Seriously.
SkizzMcNizz said:
Because so many people cry about not being able to have their full warranty that it's probably holding back development. They don't realize that AT&T will not check their phones and send them a replacement whether they have a custom rom, Knox 0x1, etc. I've personally have NEVER had a device denied. They've been rooted, they've had custom roms and I've ALWAYS have gotten a replacement. So give it up will all this "I need my warranty crap." Seriously.
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I turned in an htc one stuck on the stock 4.3 GE rom lol never heard anything from them about it.. in fact they sent me a brand new htc one.. ive had nothing but awesome experience with att warranty department. But then again I am on a business account so maybe they treat me differently
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I had an issue with my microsd card not staying in my note 2 today.
Rooted, custom rom.
I took it into ATT service center, figuring that they wouldn't care about root/rom, since the damn spring wasn't working on the micro sd slot.
The tech there told me she couldn't give me a replacement, since the phone was rooted; even though that had nothing to do with my sd card spring issue. She told me if I unrooted it and came back, she would then replace my phone.
I reminded her that rooting has nothing to do with a sd card spring, but she claimed that Samsung now inspects all the returns from the service centers, and if they find root, there is no credit given..
I find that impossible to believe, when you consider how many phones get returned every day, nation/world wide, but, my only point is, you never know what the status of your warranty is with ATT until you try to make a claim...
Never had issues like this with Sprint ..they couldn't care less if you were rooted..
And, BTW, I too am a corporate client with 4 lines on ATT, so no "special" treatment for me..
To those wondering why I started this thread, as others have mentioned above...every dev or cwm twrp thread ive come across talks about the hold up for warranty and not tripping the efuse or whatever....I paid outright for my note 3 and have never bothered with warranty anyway, and am sick of waiting to have cwm for safe backups for modding. As I noted im sure there are just as many who dont care enough or at all about the warranty or flash counter to give up custom recovery...I for one never bother fixing my flash counter on any of my phones or tabs, as I just dont care enough to worry about it, especially given the freedom and availability of flashing stock, covering your custom status theu custom recovery for any situation other than nard brick hardware failure. So please, any dev that sees us in this post asking for a dirty flash for cust recovery....void my warranty but give me cwm lol
seriously tho, I am tired of waiting and if warranty is the hold up on breaking the boot so be it...bye bye warranty hello recovery.
thanks guys
mega
I agree completely. If it's too broken for me to fix it it's time for a replacement.
regarding warranty, keep in mind that when a phone is swapped under warranty, the device is sent back to ATT via delivery. The device is then scanned to make sure you are returning a device you initially claimed for.
The device is NEVER turned on. It is only checked for physical damage.
Think on the mass amounts of shipments received in one day at the warranty center. Do you k ow how much time and the many employees needed to actually achieve turning on each phone to see what is working and not?
And also your device gets sent back w/no parts..batteries..etc. that would mean they would first have to grab batteries and back covers to start the run down?
never in a million years. the packages
only get checked for device / claim confirmation & no physical damage thats it. it then gets thrown into a recycling bucket.
These phones costs barely nothing to the mobile carries. They make most of their money on services. I remember hearing from a exec at ATT a while back when the first GNOTE arrived that each device cost about 7-10 bux wholesale.
Any losses from warranties easily get passed on to subscribers quietly along the line.
The only concern about custom /warranty voids is when you exchange your device at a warranty service location in person. That is your real only risk of getting shot down. ATT has a few of these locations around the US.
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I'm pretty sure your warrenty becomes void when you root.. not when you load a custom rom or get custom recovery.
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---------- Post added at 07:54 AM ---------- Previous post was at 07:47 AM ----------
They either have no margin, a small margin or lose money on phones. Thats why you are locked into a contract and $700 unlocked device costs $300 because it's subsidized. Prices drop as new devics come out and manufacturers run promotions based on volume. Carriers have to commit to a certain number of phones and when they suck (facebook phones) they get rid of them cheap too
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Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
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If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
spawnlives said:
If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
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Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
morgan1985 said:
Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
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Good luck with it.
spawnlives said:
Good luck with it.
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Yeah I just spoke to Samsung and they say they might be able to fix it with a simple screen calibration, I said I can do that myself with an app , but he says there's is better. Thoughts ?
My screen burn is minor but none of those apps work.
He said it involves flashing colours which is why I thought of those useless apps and YouTube video that do that.
I find them quite slimey, they try and get out of fixing it for free, I brought the phone second hand but it's still under warranty, , but he said because I got it off eBay they can't do it, but he'll do free calibration, I said I'll speak to Samsung and they phoned and said it was ok.
I find that Samsung are good and would fix it no whining or trying to get out of it, id rather send to them. I find these local centres just try and work there way out of anything free. ,
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
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just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
youdoofus said:
just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
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Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
morgan1985 said:
Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
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They don't need any diagnostic tool of any sorts to see that Knox is tripped, all they need to do is boot into download mode (which is a diagnostic tool, I suppose... But it's built in, so there!! Jk ) and see the Knox counter is greater than 0x00. For example, if it's 0x01, they'll instantly know without even having to think about it, that it's been rooted at one point in all likelihood. But, they also know that burn in isn't root related, so they don't want to face a public outcry from the segment of users who modify their stuff (which isn't small, nor is it quiet). There used to be a scare amongst us old time rooters that if a physical defect occurred with a bootloader that is unlocked that we wouldn't be able to utilize the warranty, but there are way too many situations where a phone that "voided warranty" was repaired under warranty that it's a risk that many people don't pay any mind to really. I'm not telling you to disregard the voiding warranty warning, bit I have personally traded in a phone that was running a custom rom and got a refurbished replacement, no problem.
Well that reassuring matey, thx for reply. So out of interest was that when you sent it to Samsung directly or you go to one of these service centre who imo seem way more anal about everything.
Like I said he was trying to refuse it because I got it off eBay, that's why I was like , Jesus if he's being like that he's defo gonna cry about Knox. Lol. I'd rather send it to Samsung but don't have the option I don't think.