[Q] Help! - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys , i currently have a Samsung Galaxy S4-I9505 (un-rooted) . Just a few days back , it started to shut down by itself for no reason and when i try to on it again it will get stuck in the "Samsung Galaxy S4" boot up screen and goes blank again . I have tried to restart it many times in safe mode and tried to wiping the cache but it goes blank as soon as i try to press something . Another solution i saw was to re-flash the firmware using KIES , but i can't even get it to work (no LED light when plugged in to charger or the computer ) . I did call Samsung service hotline and they think that there is a problem with the motherboard so they suggest i send it to get checked . So , any suggestion on how to fix this ? Any help would be greatly appreciated . Thanks !

bnkm said:
Hi guys , i currently have a Samsung Galaxy S4-I9505 (un-rooted) . Just a few days back , it started to shut down by itself for no reason and when i try to on it again it will get stuck in the "Samsung Galaxy S4" boot up screen and goes blank again . I have tried to restart it many times in safe mode and tried to wiping the cache but it goes blank as soon as i try to press something . Another solution i saw was to re-flash the firmware using KIES , but i can't even get it to work (no LED light when plugged in to charger or the computer ) . I did call Samsung service hotline and they think that there is a problem with the motherboard so they suggest i send it to get checked . So , any suggestion on how to fix this ? Any help would be greatly appreciated . Thanks !
Click to expand...
Click to collapse
Hi mate,
First thing i would do is a backup of personal data and apps
Check if any of the pushbuttons is stuck , specially the power button
Can you go to recovery , can you go to download mode?
Try first a factory reset and see if it help,if not i would reflash firmware with Odin...BUT if it is in warranty still take it to them and have it fix

MAX 404 said:
Hi mate,
First thing i would do is a backup of personal data and apps
Check if any of the pushbuttons is stuck , specially the power button
Can you go to recovery , can you go to download mode?
Try first a factory reset and see if it help,if not i would reflash firmware with Odin...BUT if it is in warranty still take it to them and have it fix
Click to expand...
Click to collapse
Hi there , is there a way for me to do backup without turning the phone on ? since currently i can't turn my phone on .
I do not think that any buttons are stuck seems fine on the outside, but after going through some youtube videos i think there might be something stuck internally ? so maybe i will take it out and try to see if it works .
I can get to the page where it shows recovery and download mode sometimes but if i press a button to select an option it will go blank straight away .
Sadly it is not under warranty anymore , maybe i will open it up and give it a try first .
Thanks for the reply !

bnkm said:
Hi there , is there a way for me to do backup without turning the phone on ? since currently i can't turn my phone on .
I do not think that any buttons are stuck seems fine on the outside, but after going through some youtube videos i think there might be something stuck internally ? so maybe i will take it out and try to see if it works .
I can get to the page where it shows recovery and download mode sometimes but if i press a button to select an option it will go blank straight away .
Sadly it is not under warranty anymore , maybe i will open it up and give it a try first .
Thanks for the reply !
Click to expand...
Click to collapse
Hi ,
unfortunately no you need the phone to be on.
Even if the buttons look fine they may be stock , if you know how open the phone and try to wiggle them

MAX 404 said:
Hi ,
unfortunately no you need the phone to be on.
Even if the buttons look fine they may be stock , if you know how open the phone and try to wiggle them
Click to expand...
Click to collapse
oh well i will try it when i buy some screwdrivers that size . Thanks for the help anw !

No Signal with all modems installed
I have a:
model-gt-i9505
fcc id: a3lgti9505
ssn: -i9505gsmh
the problem is that I haven't signal, or is very poor, when I stay in outdoors, the signal is 80% but if I go inside my home the signal is 0, I compare with others S4 and isn't a operator problem.
I install all modem for S4 i9505 with Odin from (i9505 modems) and doesn't works. and installed KitKat 4.4.4 and no mather what I try the signal phone is lost...
I tried to install modems for i9505G but Odin don't reconigze the modem...
Can anybody help me :'(
sorry for my bad English, But I speak spanish... my network is Claro Colombia
actually room:
KOT49H.I9505VJUGNH2
BASE BAND
I9505VJUGNH2
:crying::crying::crying::crying:

Related

HTC Universal ( Imate Jasjar ) Not entering Bootloader mode, Or powering on.

Hello again,
I was having problems with my old battery and i tried to hard reset my phone when the power was almost half but the batter suddenly hanged my fone in the middle of formatting and now i brought a new battery and its not entering BOOTLOADER MODE when i press the Bulb+Power+Reset button
When i place the phone on charging the indicator on the Phone glows Red and it wont turn on the phone or wont go to bootloader mode...if only you guys can explain me how to enter bootloader mode then i can do the rest.
Thanks.
P.S : Despite all the problems i face using a WM i still love it the most.
Common guys...this forum is my only hope....as i dont have any HTC service centre near my place.
Hoping for some usefull adivces.
ZODI said:
Hello again,
I was having problems with my old battery and i tried to hard reset my phone when the power was almost half but the batter suddenly hanged my fone in the middle of formatting and now i brought a new battery and its not entering BOOTLOADER MODE when i press the Bulb+Power+Reset button
When i place the phone on charging the indicator on the Phone glows Red and it wont turn on the phone or wont go to bootloader mode...if only you guys can explain me how to enter bootloader mode then i can do the rest.
Thanks.
P.S : Despite all the problems i face using a WM i still love it the most.
Click to expand...
Click to collapse
Bootloader mode:
1) Press the Light Button
2) Press the power button
(silver thing at the bottom)
3) Press something into the reset button and hold for 2-5 seconds
If this does not work READ the Wiki
Good luck,
orb3000 said:
Bootloader mode:
1) Press the Light Button
2) Press the power button
(silver thing at the bottom)
3) Press something into the reset button and hold for 2-5 seconds
If this does not work READ the Wiki
Good luck,
Click to expand...
Click to collapse
Thanks for the reply but i already tried it....
My phone doesn't go into BOOTLOADER mode.
I have previously installed many roms and tested them but this time it doesnt seem to go to bootloader mode itself...
When i place the phone on charger it shows RED light that its charging but after few mins it turns off....i brought a new Battery as well just incase but i am still unable to go to bootloader mode.
If only i can go into bootloader mode i can do the rest,
Any smallest help is appreciated guys.
~ZODI.
Just incase if anyone wanted to know how i.....
How i screwed up my HTC Universal ?
I tried to Hard Reset it when the battery was running on low power and while the process of hard resetting was going on it suddenly shut down due to low power and now it wont even enter bootloader mode....Any help guys ? i purchased it from dubai and i dont even have any HTC repair centre in my city...not that i know off.
Right now i removed the battery of my Phone and i placed it on charging just hoping that there is an internal battery in the device and when it gets charged i should be able to go into bootloader mode but im not sure if what i think is right .
Still unable to find any solutions guys....help me out please.
Most common repair trick you have tried.
Can u take a look at this ?
http://www.mikechannon.net/PDF Manuals/HTC Universal_Service-Manual.pdf
subratamm said:
Most common repair trick you have tried.
Can u take a look at this ?
http://www.mikechannon.net/PDF Manuals/HTC Universal_Service-Manual.pdf
Click to expand...
Click to collapse
I dont think i am willing to open my phone like that....unless there is someone who can help me out constantly on the forum ( some technician )
As i dont want to completly screw it up.
are you sure its not in bootloader - look closer its very dim as no backlight
colinc57 said:
are you sure its not in bootloader - look closer its very dim as no backlight
Click to expand...
Click to collapse
Yes i am very sure, As i have previously installed many ROMS on it but this time its not even going into bootloader mode.
I doubt that the bootloader mode itself is currupted or something is there a way to install a fresh bootloader mode ?
Kindly help me out its been a month i havnt used my phone now.,using a Motorola W220 ,from jasjar to w220 is not a very good feeling guys. please sort my problem i dont have anyone to guide me here.
Funny thing is i found a HTC repair center and the guys over their said they only repair HTC products not Imate and imate service centre in whole aisa = 5 or 6 :| checked it on club imate site.
subratamm said:
Most common repair trick you have tried.
Can u take a look at this ?
http://www.mikechannon.net/PDF Manuals/HTC Universal_Service-Manual.pdf
Click to expand...
Click to collapse
Thanks for your help. I've tried the remedies outlined in the PDF document, including flashing the memory via the SD card. This does not solve the problem.
Any suggestions?
teritius said:
Thanks for your help. I've tried the remedies outlined in the PDF document, including flashing the memory via the SD card. This does not solve the problem.
Any suggestions?
Click to expand...
Click to collapse
Teritius are you able to enter bootloader mode bro ?
ZODI said:
Teritius are you able to enter bootloader mode bro ?
Click to expand...
Click to collapse
Yes, that's the funny part; can enter bootloader mode. I've followed the instructions to burn a new ROM to the SD card. After I burn the new ROM to the SD card, I can then burn the new ROM, but as soon as I choose to hard reboot my device, I receive a message reading; CLEARING, then the display fades and nothing further happens.
I will post this answer in the other threads with this problem, but I installed Tomal's WM6.1 v8.2 and the phone worked fine afterward. I think the problem is that some phones don't accept all ROMS.
If only i could enter bootloader mode i would have tried whichever rom you would have suggested but my problem is different i cant even enter Bootloader mode.
And i think only a service center can help me nothing else.
Hi!
My device as similar behavior.
After a failed upgrade at 99%.
It don't Start , can't go to Boot Loader mode.
When I connect to Windows give me usb not recongnized.
Try to flash with orginal ROM, Even "usb not recognized but it gives a comunication error...
and stop's.
Did you manage to put your device in bootloader mode ?
I try ever possible combination of keys and no luck...
Please help!
paulorosa said:
Hi!
My device as similar behavior.
After a failed upgrade at 99%.
It don't Start , can't go to Boot Loader mode.
When I connect to Windows give me usb not recongnized.
Try to flash with orginal ROM, Even "usb not recognized but it gives a comunication error...
and stop's.
Did you manage to put your device in bootloader mode ?
I try ever possible combination of keys and no luck...
Please help!
Click to expand...
Click to collapse
Hello there...Welcome to the club bro...
Funny thing is i gave my phone to a Local service center and he was able to get it in Bootloader mode but couldnt install a proper ROM as he didnt had one...so i got my problem fixed and i sold my jasjar two days ago for 5000/- Indian Rupees...Thats around $105 .
I have promised myself that i will NEVER buy an Imate as they dont have proper service centers here in my place.I am planning to get Sony X1 now
My suggestion to you...get it repaired and sell it before it gets messed up again.,its a very delicate and very pain in the @$$ phone.Im so happy now ^.^
Mods :Can lock this thread now...i no longer own a jasjar.
How They Get in Bootloader?
Using JTAG ?
Or there is another trick ?
Because Normal combination of key don't work
...
Can you try to find out ?
Thanks
ZODI said:
Hello there...Welcome to the club bro...
Funny thing is i gave my phone to a Local service center and he was able to get it in Bootloader mode but couldnt install a proper ROM as he didnt had one...so i got my problem fixed and i sold my jasjar two days ago for 5000/- Indian Rupees...Thats around $105 .
I have promised myself that i will NEVER buy an Imate as they dont have proper service centers here in my place.I am planning to get Sony X1 now
My suggestion to you...get it repaired and sell it before it gets messed up again.,its a very delicate and very pain in the @$$ phone.Im so happy now ^.^
Mods :Can lock this thread now...i no longer own a jasjar.
__________________
There is no Knowledge that is not Power...
Click to expand...
Click to collapse
How They Get in Bootloader?
Using JTAG ?
Or there is another trick ?
Because Normal combination of key don't work
...
Can you try to find out ?
Thanks
Any updates?

help samsung gt-i5800 dead

hello guys .. I need help .. Today I turned on the phone so everything is ok, I get the request from the pin and when I enter the phone freezes. then I open it I remove the battery and reinsert the one is no longer on ... the phone is almost dead! You have no idea what might have happened and if you how to solve it?
manuel80 said:
hello guys .. I need help .. Today I turned on the phone so everything is ok, I get the request from the pin and when I enter the phone freezes. then I open it I remove the battery and reinsert the one is no longer on ... the phone is almost dead! You have no idea what might have happened and if you how to solve it?
Click to expand...
Click to collapse
Try flashing. Look at the link in my sig.
Its nothing big
The same happened to me. I then searched the net and found this wonderful site. I flashed the original rom, then got bolder and started flashing froyo roms and am now happily flashing custom roms ! I can say I enjoy my phone more now!!. Flash your phone too!!
thanks for the advice guys ... the problem that when I connect to the pc I can not turn it on and then the computer does not recognize me ... then how do I flash the rom nn me if the computer recognizes it??
manuel80 said:
thanks for the advice guys ... the problem that when I connect to the pc I can not turn it on and then the computer does not recognize me ... then how do I flash the rom nn me if the computer recognizes it??
Click to expand...
Click to collapse
You can try to factory reset it... Follow the following
Press Vol Up + Vol Down Key (Press in middle so that both are pressed)
Press Home Key
Now Press Power
GT I5801 logo will appear
Leave the keys and your phone will boot into recovery
Try wiping cache first and if not working factory reset it
If after this it doesnt work, Install Kies...It will install drivers
Follow the above steps except press vol down key instead of both
Phone will go into download mode.... Plug in USB and flash it
hello guys ... I then tried the key combination .. but nothing to do., or any sign of life .... other ideas ... damn it bothers me back for assistance!
Just flash your phone with new rom. For this use Odin and OPS file and rom .
Boot into download mode of gt-5800 by using vol - , power and home button all at a time. Then you can flash new firmware from Odin , use one package or other option specific to rom and your phone will start working again. Hope this helps.
Post any problem while flashing.
manuel80 said:
hello guys ... I then tried the key combination .. but nothing to do., or any sign of life .... other ideas ... damn it bothers me back for assistance!
Click to expand...
Click to collapse
Did the phone hung during upgrade process or Kies hung during download process?
If phone hung during upgrade process and now you cannot boot that means your phone is hard bricked. This is because when you upgrade the phone through kies, it updates the boot loader and when phone hung during the process means bootloader is corrupted. In this scenario, you need to take the phone to service center and get hardware replaced
then I guess I'll have to bring your cell phone service ... damn ..
Grazzi guys for the help anyway .. I just know you know the developments of the case ..
hello
have you ever tried anything like flashing before? if not take it to samsung service centre and say it is not switching on.

GT-I9505 HELP! Samsung Galaxy S4 Vibrates but doesnt turn on!

COULD SOME ONE PLEASE HELP ME!!!
My SGS4 ealier started to lose signal so i cannot send messages
So i restarted it then now it wont boot
trevourlance27 said:
COULD SOME ONE PLEASE HELP ME!!!
My SGS4 ealier started to lose signal so i cannot send messages
So i restarted it then now it wont boot
Click to expand...
Click to collapse
What did u do last did u flash and rom or any recovery root etc ?
I did not flash anything. ....
im using stock firmware from samsung i9505xxuamdm. . . even recovery is stock android recovery. . i dont even have rpot permissions
i managed to turn on my phone but i see the problem when i rurn it off or when i restart. . .
now its still not booting. . .
its like when i turn it on. . . the phone responds via vibrating but doesnt boot even the i9505 logo doesnt show up (the white samsung galaxy s4 logo before the bootanimation)
trevourlance27 said:
I did not flash anything. ....
im using stock firmware from samsung i9505xxuamdm. . . even recovery is stock android recovery
i managed to turn on my phone but i see the problem when i rurn it off or when i restart. . .
now its still not booting. . .
Click to expand...
Click to collapse
Any recent application installs which might have caused this?
Sent from my GT-I9505 using xda app-developers app
if i remember correctly the last thing i installed is quadrant benchmark
is it possible that something on the root/data/app got missing or uninstalled?
this is the first time i encountered this problem. , havent seen it before in devices that ive handled
It sounds a little like the cache is corrupted (can happen if it doesnt shut down cleanly).
I had similar behaviour on my galaxy note.
The first time I did a factory reset and that fixed it (remember this wipes all data).
The second time I tried formatting the cache partition first and that fixed it.
When I did those I was using CWM recovery. I cant recall the stock recovery options.
If all is the same between phone versions, to enter recovery you hold down home-power-volume_up til it boots.
Sent from my GT-I9100 using xda app-developers app
from other posts from orher devices i have read they say its cache but the problem is when i turn it on it doesnt even boot the iniitial logo (samsung galaxy s4 gt-i9505)
it doesnt show up anything. . . screen doesnt lit up so also a problem how do i go now to recovery if the screen doesnt even turn on (the phone vibrates as a respond but the LED and the Screen doesnt lit up)
i know how to enter recovery mode. . . thats the only problem (softbricked)? this phone was bought on the official day of release
I'm having the same problem... Did you find a solution?
Anyone Solve this?
Getting quite anxious about not being power it on
Alex
Was anyone able to solve this? I'm experiencing the same problem. I can switch it on after removing the battery for a long time, but I can't seem to be able to get to recovery, or reboot proprely. Please help... thanks!
Do we have a fix?
Did anyone fix this? Same problem here
jamhot said:
Did anyone fix this? Same problem here
Click to expand...
Click to collapse
Can you get to download mode?
nop
daraj said:
Can you get to download mode?
Click to expand...
Click to collapse
I'm having the same problem here, Cant go to download or recovery mode just vibrates when press power button but no imagem at all...
but the led turns RED when I plug the charger and now its green because its full charged I guess but still no reboot
Gh0s7_Hun73r said:
I'm having the same problem here, Cant go to download or recovery mode just vibrates when press power button but no imagem at all...
but the led turns RED when I plug the charger and now its green because its full charged I guess but still no reboot
Click to expand...
Click to collapse
having the same problem too
1. you still CAN go to the download mode even if screen is off (I flashed full stock but this did not resolve a problem)
2. I was able to turn on my phone after many attempts: (press power, after vibration release) - I did it about 30-50(maybe more) times and my phone boots up. But after rebooting it again doesnt turn on (again many attempts helps me).
3. I have observed - in my phone vibration turns on after 6s after power button is pressed, in a correctly working one - after 4s.
(sorry for my english)
Was anyone able to resolve this?
same problem here too !! but seem to have found a solution
My galaxy s4 was acting all weird one day, randomly it switched off and wont turn on but keeps on vibrating it was only 3months old I thought it had some serious hardware issues because I tried all the means to resetthe phone but nothing gave me a solution even tried another battery no effect it wont turn on even if it did turn on it would randomly shut itself up within notmorethan 15min I stay in india where i9505 is not sold so Samsung officials would not take my phone for service as they feel its different from i9500 in all means I got fed up and brought myself a new phone a 5s .
A few days before I badly wanted my galaxy so sat whole day searching the internet for fixes couldnt find one . I got angry and smashed the phone hard on the table .to my surprise it gurned on (was connected to the charger ) turns out some phones have a problem with there power button and mine was one of them
I didnt get my button fixed yet but after turning on not using the power button helps . Have been working for 4 days in a row now no problem what so ever . But if I lock my phone using the power button then it tends to get the same problem again ! So guys get your power button checked
Try to fix the button with WD40, worked for me.
trevourlance27 said:
if i remember correctly the last thing i installed is quadrant benchmark
is it possible that something on the root/data/app got missing or uninstalled?
this is the first time i encountered this problem. , havent seen it before in devices that ive handled
Click to expand...
Click to collapse
this is a hard bricked .its mean JTAG issue.contact with a repairing shop keeper...i have also same problem and solved in JTAG

[Q] Helpppppp!!!! i cant get into recovery mode

Ok hi im new to here..good afternoon everybody...i need ur help urgently please...the problem is i have a note 3...sm-n900...running kit kat right...but something got corrupted and now my phone it boots..but when it fully boots the touch works..the botton works but i dont see nothing on the screen...but if i keep pressing up the bottons..the screen turns on for a while and i see the time and whatever else on the screen and then its closes off..the pc even reads it and ask me if i wanna open the mass storage so i kno everythings working but now i got this prob before..and i fixed it by luckily getting access to the recovery mode and factory resetting and clearing the cache...now the problem is i can only go into download mode and this time i cant get into recovery mode..and to make it worse odin doesnt have a option to clear cache and factory reset....can someone plz plz help me out i really dont wanna have this phone as a paper weight
toussaintjames said:
Ok hi im new to here..good afternoon everybody...i need ur help urgently please...the problem is i have a note 3...sm-n900...running kit kat right...but something got corrupted and now my phone it boots..but when it fully boots the touch works..the botton works but i dont see nothing on the screen...but if i keep pressing up the bottons..the screen turns on for a while and i see the time and whatever else on the screen and then its closes off..the pc even reads it and ask me if i wanna open the mass storage so i kno everythings working but now i got this prob before..and i fixed it by luckily getting access to the recovery mode and factory resetting and clearing the cache...now the problem is i can only go into download mode and this time i cant get into recovery mode..and to make it worse odin doesnt have a option to clear cache and factory reset....can someone plz plz help me out i really dont wanna have this phone as a paper weight
Click to expand...
Click to collapse
Why don't you just flash stock rom in Odin? Before try taking the battery out wait a few seconds put it back in and Press volume up home and power
4aces said:
Why don't you just flash stock rom in Odin? Before try taking the battery out wait a few seconds put it back in and Press volume up home and power
Click to expand...
Click to collapse
thanks for ur reply on my post and i tried that alot of times..but my phone jus doesnt wanna go into recovery mode im really frustrated n dont know what else to do....i looked everwhere online ..i saw it had a full wipe odin that ppl made specific for theif devices whihc wipes the cache , dalvic n factory resets the phone one time..but they didnt make any for the note 3....n if it was possible to turn on my adb debugging on my phone that would of helped i dont know what to do
toussaintjames said:
thanks for ur reply on my post and i tried that alot of times..but my phone jus doesnt wanna go into recovery mode im really frustrated n dont know what else to do....i looked everwhere online ..i saw it had a full wipe odin that ppl made specific for theif devices whihc wipes the cache , dalvic n factory resets the phone one time..but they didnt make any for the note 3....n if it was possible to turn on my adb debugging on my phone that would of helped i dont know what to do
Click to expand...
Click to collapse
Type n900 and look for your country. Download and flash in Odin
http://www.sammobile.com/firmwares/3/
Btw. there are a lot of how to in xda
thanks ..im not new to flashing via odin i did it a few times but i tried flashing new roms from the sam mobile site..and nothing is helping the situation im in..it flashes like normal it succeeds..but same problem n still cant get into recovery mode...i can only go into download mode..n its a sm-n900 i have btw
toussaintjames said:
thanks ..im not new to flashing via odin i did it a few times but i tried flashing new roms from the sam mobile site..and nothing is helping the situation im in..it flashes like normal it succeeds..but same problem n still cant get into recovery mode...i can only go into download mode..n its a sm-n900 i have btw
Click to expand...
Click to collapse
Maybe you post some pics. Best would be if you download the correct firmware and also check the bootloader. Did you flash kitkat from 4.3 or was it always 4.4?
4aces said:
Maybe you post some pics. Best would be if you download the correct firmware and also check the bootloader. Did you flash kitkat from 4.3 or was it always 4.4?
Click to expand...
Click to collapse
it was always kitkat..n i feel ur right about the bootloader thing cuz im trying to flash the bootloader and it wont go tru idk why
There is a free program for Windows called "My Phone Explorer". It has the "monitor" feature (you'll see the screen of your Note 3 on your pc). You can check if it's only a software problem. I used it for unroot my S3 with cracked screen, try it
Envidado desde mi Note 3.
thanks also for ur reply ..i just downloaded the "my phone explorer" as u instructed to me..the only problem is my usb debugging is not on ..n i cant turn it on :/
toussaintjames said:
thanks also for ur reply ..i just downloaded the "my phone explorer" as u instructed to me..the only problem is my usb debugging is not on ..n i cant turn it on :/
Click to expand...
Click to collapse
It's in settings, general, developer mode. Which you activate by going to my device and clicking a couple of times on build number. If you have access to your phone settings that is.

S7 Edge "Bootloader Exception" bug

Hi all,
I've received my S7 Edge today(Exynos), yay.
All was working flawlessly until few moments ago, I was running 3Dmark, and before I even start to bench, while i was downloading the first scene The screen goes all black, then after 10 seconds, there's a message on top (in the same way a rooted phone would display "kernel is not seandroid enforced..."):
Bootloader Exception
[RST_START = 0x100000000 ]
[...]
Exception: do_handler_serror: SERROR(esr: 0xbf00000000)
[...]
I didn't install any rom, root or else, it's pure stock untouched. I tried to reboot phone using volume down+power, it reboots I think (screen goes all black) but quickly the same message appears...
I'm surely going to call phone operator to tell them that phone is KO, but if one of you guys has any idea that would avoid me to send back phone to warranty, it would be nice
Thanks !
@mods : Sorry for posting in wrong section
Try this...
https://www.youtube.com/watch?v=UV0Zp7F1LHs
I'd suggest a factory reset if the above fails.
Hold Power + Volume Up + Menu
Then use the volume keys to scroll to factory reset and select using menu or power buttons.
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Mr_PoPoP said:
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Click to expand...
Click to collapse
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Cst79 said:
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Click to expand...
Click to collapse
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Mr_PoPoP said:
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
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Click to collapse
I'm stumped. I've never seen that before
From where did you order your phone?
thunderroid said:
From where did you order your phone?
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A french mobile operator , Bouygues Telecom.
Can you do a factory reset from the Settings menu?
thunderroid said:
Can you do a factory reset from the Settings menu?
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Nope, the phone doesn't boot anymore... it only displays the bootloader error message...
And no possibility to access reboot or recovery...
Maybe I can try to check with ADB, but my problem is that i would need to active USB debugging in settings ... but i can't do that
Return it. Nand flash died.
Sent from my iPad using Tapatalk
Yap, I think you have to return it.
hiepgia said:
Return it. Nand flash died.
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Yep, I wanted to avoid it, but I don't see other reasonnable option. The phone didn't last more than 24h ... ok, it happens, I know ...
My previous (Still actual (sic)) Phone was a Note 3 and I installed so much roms, soft bricked the device so many times, but I could always restore it ... But not the S7 EDGE ... And I didn't spot any other user with same bootloader issue...
I've just sent back the phone for replacement, Thanks for all who replied to me in this thread
Oh and by the way : don't download 3DMark from play store , it will Hard brick your phone !!! (haha just kidding , i know it's not what caused my phone to die, I'm sure of it , however I won't try to install it anymore i think^^ )
Cheers XDA crew !!
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Borgella said:
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
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Sorry to hear that bro
Try things to troubleshoot if you wanna, but my advice : don't lose one day of trying to fix it, send it back directly to warranty...
I tried lot of things, key combination to reboot phone in recovery or download, I tried Kies, Odin, ADB....
I believe it's a real samsung bug that will happen to many people, So send it now before sammy is drowned under hard bricked S7 phones and start to have issues to provide replacement devices....
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
johanbiff said:
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
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That is to correct the Screen Edge sensitivity
For anyone else who runs into this issue, I managed to fix my phone.
Holding the power and VOL down buttons for about 5-10 seconds will reboot the phone; if you hold home at the same time you can get into download mode (might take a couple tries).
From there, you can flash a new bootloader (BL option in odin) and then get back into recovery to do whatever you need to do.
Went from soft-brick to full restore in about ten minutes--not even a factory reset necessary.
Hope this helps!

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