Database Users

finally from Samsung How to Solve the Black screen (death screen )

after mailing SAMSUNG by Mr.Alzubair
from ce4arab website
about the Death screen
this is the answer :
-----
Dear Alzubair ,
Thank you for contacting Samsung Electronics.
Reference number:2104286715
Regarding your case, kindly note that the image you have displayed on
the screen of your phone, indicates that the device has entered the
Recovery Mode. The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
In order to get out of the Recovery Mode, please follow the steps below:
Recovery Process
1.Remove the battery and reinstall it. Power On your Phone
- Phone display “Connection picture for Phone to PC”
2. Recovery Mode in Kies
If upgrade failed in upgrade step, you can see next Pop-Up
- Select "Yes”
Firmware Upgrade program progress to recovery mode.
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
5. Click “Next”
- Firmwareversion display
- Firmware file is downloaded to PC
6. Firmware update
- After Firmware downloaded, Click “Next”
- Firmware update start
Caution
- Never disconnect or turn off the
device in thisstep
- If so, recover the phone refer to
recovery section
7.Complete
- After Firmware update complete, the device reboot
automatically
- Click “Next” Button
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
I hope this has been of some assistance to you. If you do have any
further queries, please do not hesitate to contact us quoting your 210-4286715
reference number.
Kind Regards,
Aya Smith
Samsung Electronics UK
Customer Communication Centre
Tel.: 0845 726 7864 (All calls charged at Local Rate)
Homepage: samsung.com
[Product] GT-I9000

The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
Click to expand...
Click to collapse
Bwahahahhaahahahahh!!

cheetah2k said:
Bwahahahhaahahahahh!!
Click to expand...
Click to collapse
LOL XD
at least they help me
I just tried it ( by the Manual way ) and it Works

so this works on the semi-bricked, no 3-button combo enabled phones ??
.. let's say, after a bad/failed bootloader flash ?
someone please confirm ?
later edit:
from what I understand after reading this, Kies can force any (Phone--!--PC) SGS into recovery and/or download mode?
if so, can we "extract" this feature and make it into a stand alone solution for half-bricked phones?

That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.

franklin01 said:
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
Click to expand...
Click to collapse
Some SGSs can't access download mode from that screen because of the proper bootloader that's missing. (3 button combo fix needed, not so safe)

wish samsung also adds a feature to kies that fixes the IMEI =D

franklin01 said:
That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.
Click to expand...
Click to collapse
2day i triad it two times and it works
but from what i understand same thing happened to me today ..
i did the 3 times flashing way :
BE SURE THAT YOU disconnect THE CABLE!!
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
Then its work and downloading mode appear i installed an official Ver. by odin ( check on Re-Partition ) then it will work (work for me after the same thing that happened : No possibility to power on, no charging, nothing. )

Does this means that the phone has a secondary bootloader or what I dont get it, I already sent my phone to samsung so I cant try, I had my phone bricked stuck at a black screen after the S logo.

hang on... so it sounds like samsung is saying that phones that dont go into download mode straight away from vol-down, home and power need to keep holding the power button until the power cycles 2 times, then let go on the third?
i cant test it now because after i bricked my phone (black screen no power on or charge) i sent it back and i got a new motherboard with 3-button enabled... but this does make sense because when i had a 3-button disabled phone previously i did manage to get it into download mode from the phone-!-computer screen by trying different timings. it took a long time but eventually worked.
so it would seem if this is the case, that it is just a different boot loader and a different key combination to access download mode, but working nevertheless?
can someone test this?

Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App

stephengoo said:
Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
We already knew it had a secondary boot-loader...
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Partitions
This is what is patched to hotfix the 3BR in disabled phones.

3 times flashing way wont work for me, and at Recovery in Kies i cant see my Device!
Absolutly no USB!!!!
Sorry Guys!

So this forced download mode can be possible...
This guy here tried hard to explain same thing:
http://forum.xda-developers.com/showthread.php?t=812933

do you think it will work with korean version galaxy s?

No-Exit said:
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
[Product] GT-I9000
Click to expand...
Click to collapse
"all information has bee verified" means put phone in download mode and connect it to PC (can't do it without working 3 buttons combo).
"manually instead of using Kies" = same thing, doesn't work without 3 buttons combo.

This doesn't works if you didn't have 3 buttons combo enabled. I used heat trick instead and then patch aires P-SBL.

I sent my phone back because of this black screen of death. I could get into Download mode, and the other (vol-up) mode too, but no upgrading or changing firmwares worked to fix it. And Kies didn't see it, though Odin eventually did.
Wondering now if the Black Screen of Death was fixable after all, but then would Kies have to recognize it first?

I have a phone ! pc bricked phone right in front of me, I've tried this and a million other combinations, nothing works. I'm not being super pessimistic or anything it really doesn't work. I've left it with a phone repair store overnight and they couldn't fix it either. Im going to visit samsung/optus tomorrow.
edit:
I also want to point out that that message contains some horrible english supposedly from samsung UK

d47:
I am exactly in your shoes. Even with the overnight leave at a GSM repair booth-thingy. Im also considering handing it back to the retailer, but havent tried the heating up trick yet... Maybe its worth a try ?

help samsung gt-i5800 dead

hello guys .. I need help .. Today I turned on the phone so everything is ok, I get the request from the pin and when I enter the phone freezes. then I open it I remove the battery and reinsert the one is no longer on ... the phone is almost dead! You have no idea what might have happened and if you how to solve it?

manuel80 said:
hello guys .. I need help .. Today I turned on the phone so everything is ok, I get the request from the pin and when I enter the phone freezes. then I open it I remove the battery and reinsert the one is no longer on ... the phone is almost dead! You have no idea what might have happened and if you how to solve it?
Click to expand...
Click to collapse
Try flashing. Look at the link in my sig.

Its nothing big
The same happened to me. I then searched the net and found this wonderful site. I flashed the original rom, then got bolder and started flashing froyo roms and am now happily flashing custom roms ! I can say I enjoy my phone more now!!. Flash your phone too!!

thanks for the advice guys ... the problem that when I connect to the pc I can not turn it on and then the computer does not recognize me ... then how do I flash the rom nn me if the computer recognizes it??

manuel80 said:
thanks for the advice guys ... the problem that when I connect to the pc I can not turn it on and then the computer does not recognize me ... then how do I flash the rom nn me if the computer recognizes it??
Click to expand...
Click to collapse
You can try to factory reset it... Follow the following
Press Vol Up + Vol Down Key (Press in middle so that both are pressed)
Press Home Key
Now Press Power
GT I5801 logo will appear
Leave the keys and your phone will boot into recovery
Try wiping cache first and if not working factory reset it
If after this it doesnt work, Install Kies...It will install drivers
Follow the above steps except press vol down key instead of both
Phone will go into download mode.... Plug in USB and flash it

hello guys ... I then tried the key combination .. but nothing to do., or any sign of life .... other ideas ... damn it bothers me back for assistance!

Just flash your phone with new rom. For this use Odin and OPS file and rom .
Boot into download mode of gt-5800 by using vol - , power and home button all at a time. Then you can flash new firmware from Odin , use one package or other option specific to rom and your phone will start working again. Hope this helps.
Post any problem while flashing.

manuel80 said:
hello guys ... I then tried the key combination .. but nothing to do., or any sign of life .... other ideas ... damn it bothers me back for assistance!
Click to expand...
Click to collapse
Did the phone hung during upgrade process or Kies hung during download process?
If phone hung during upgrade process and now you cannot boot that means your phone is hard bricked. This is because when you upgrade the phone through kies, it updates the boot loader and when phone hung during the process means bootloader is corrupted. In this scenario, you need to take the phone to service center and get hardware replaced

then I guess I'll have to bring your cell phone service ... damn ..
Grazzi guys for the help anyway .. I just know you know the developments of the case ..
hello

have you ever tried anything like flashing before? if not take it to samsung service centre and say it is not switching on.

No acess to the recovery mode on Samsung

So I have a Samsung Galaxy Gran Prime Duos G530BT and I was installing the TWRP recovery mode on it, the app asked for restart the phone to test the recovery mode, but when I restarted it the phone didn't boot anymore. He just vibrate and nothing appers on the screen.
I can't even get acess to the recovery mode to fix it. Can someone help me?
(I try to use the flash tool since he doesn't boot, but the stock room don't have any scatterd file...)

something similar happend to me..
rxxern said:
So I have a Samsung Gran Prime Duos GM-530BT and I was installing the TWRP recovery mode on it, the app asked for restart the phone to test the recovery mode, but when I restarted it the phone didn't boot anymore. He just vibrate and nothing appers on the screen.
I can't even get acess to the recovery mode to fix it. Can someone help me?
(I try to use the flash tool since he doesn't boot, but the stock room don't have any scatterd file...)
Click to expand...
Click to collapse
same as yours but mine has logo displayed and i cant turn on or put in recovery mode can you please message me if you find a way to fix it?

HyperVenoms said:
same as yours but mine has logo displayed and i cant turn on or put in recovery mode can you please message me if you find a way to fix it?
Click to expand...
Click to collapse
Yeah, sure!
This might be stupid, but did you try use Odin? Since your logo appears, I think you're in a better condicion then me, lol.

No but i found a solution
rxxern said:
Yeah, sure!
This might be stupid, but did you try use Odin? Since your logo appears, I think you're in a better condicion then me, lol.
Click to expand...
Click to collapse
ok so i couldnt put it into recovery mode or anything it was stuck so i took out the battery then held volume down power and home then pressed down to restart device and it came on successfully i hope this also works for you

rxxern said:
So I have a Samsung Gran Prime Duos GM-530BT and I was installing the TWRP recovery mode on it, the app asked for restart the phone to test the recovery mode, but when I restarted it the phone didn't boot anymore. He just vibrate and nothing appers on the screen.
I can't even get acess to the recovery mode to fix it. Can someone help me?
(I try to use the flash tool since he doesn't boot, but the stock room don't have any scatterd file...)
Click to expand...
Click to collapse
Try to download its stockrom boot it into download mode not recovery since recovery doesnt work any more i think its volume - if not + ,power button and Home button then dow load ODIN and flash the it so as to guarentee it to boot up again.
link for the devices stock rom
#https://docs.google.com/uc?id=0B7pEcClQW-2JenF1cW9jb05OVlk&export=download
thanks enjoy!!

No that lucky
HyperVenoms said:
ok so i couldnt put it into recovery mode or anything it was stuck so i took out the battery then held volume down power and home then pressed down to restart device and it came on successfully i hope this also works for you
Click to expand...
Click to collapse
So lucky! I can't do that to mine, when I put the battery out and try to do this, my phone has no response. ):

out of options
marwachacha said:
Try to download its stockrom boot it into download mode not recovery since recovery doesnt work any more i think its volume - if not + ,power button and Home button then dow load ODIN and flash the it so as to guarentee it to boot up again.
link for the devices stock rom
thanks enjoy!!
Click to expand...
Click to collapse
Thanks for the tip, but I really think I hard brick my phone, he just vibrate when the battery is on, when I try to turn him on just with the charger I get no response, my computer cannot ever reconize him. An since it's a national model there isn't much support for it on the internet (now I do regret getting him). I opened him to try force the reconization, but I don't find the force preloader mode test point and there is no way I can get a JTAG on Brazil.
TWRP Recovery Mode f*** me really hard this time.
Now if someone could help me finding the colo/kolo/whatever point on my phone I would really appreciated.

rxxern said:
Thanks for the tip, but I really think I hard brick my phone, he just vibrate when the battery is on, when I try to turn him on just with the charger I get no response, my computer cannot ever reconize him. An since it's a national model there isn't much support for it on the internet (now I do regret getting him). I opened him to try force the reconization, but I don't find the force preloader mode test point and there is no way I can get a JTAG on Brazil.
TWRP Recovery Mode f*** me really hard this time.
Now if someone could help me finding the colo/kolo/whatever point on my phone I would really appreciated.
Click to expand...
Click to collapse
Am not much sure if ti is hard bricked since you sayed that it vibrates lets look how much characteristics of a bricked device of which it posseses so as to conmfirm that it is hard bricked.
Soft Brick - Struck inBoot loop
2. Super Brick - Stuck atflashing Factoryfs.IMG in ODIN . Also called as EMMC Bug
3. Hard Brick -Dead / Costly Paper weights
4. Dead Brick - No chargingbattery sign also - Mostly = Hard Brick; But there is a window of possibilityby a USB JIG for SamsungPhones.
5. OTA Brick - Encountereddue to updating OTA on a rooted Stock ROM
6. CM12 Brick - when CM12encountered a /data write error. Worst is ODIN Flashing Fails
7. Pixel Salad: This is a problemof the graphics unit or the screen which fails to display correctly the imageand put instead random colored pixels on some areas of the screen or the wholescreen. It’s hard to even let the other members know what you are facing sinceyour screenshots would be just clean as it would have been. This also requiresa need for hardware checking if reflashing ROM doesn't work.
Soft brick means a temporary problem, which could be fixed. Soft brick usuallyoccurs after installing custom rom(s) or incorrect installation procedure whichinstallation/manipulation of files like permission settings, erasing systemfiles that is not compatible with each phone.
SOFT BRICKED
PHYSICAL CHARACTERISTICS TO MENTION FEW ARE
Phone struck on OEM logo.
Phone struck on a ROM logo "bootanimation"
The phone does not simply power up
or any other you can add up
HARD BRICKED
PHYSICAL CHARACTERISTICS TO MENTION FEW ARE
· No signs that can turn on directly
· The Charging won't work.
· Phone not detected when connected to a PC
· The LED's do not light up immediately
· No Sound / Vibrate
· Your phone completely off (Paper Weight)
Simply put it cannot be repaired using SEUS, FLASHTOOL, ODIN or even PC COMPANION.

marwachacha said:
Am not much sure if ti is hard bricked since you sayed that it vibrates lets look how much characteristics of a bricked device of which it posseses so as to conmfirm that it is hard bricked.
Soft Brick - Struck inBoot loop
2. Super Brick - Stuck atflashing Factoryfs.IMG in ODIN . Also called as EMMC Bug
3. Hard Brick -Dead / Costly Paper weights
4. Dead Brick - No chargingbattery sign also - Mostly = Hard Brick; But there is a window of possibilityby a USB JIG for SamsungPhones.
5. OTA Brick - Encountereddue to updating OTA on a rooted Stock ROM
6. CM12 Brick - when CM12encountered a /data write error. Worst is ODIN Flashing Fails
7. Pixel Salad: This is a problemof the graphics unit or the screen which fails to display correctly the imageand put instead random colored pixels on some areas of the screen or the wholescreen. It’s hard to even let the other members know what you are facing sinceyour screenshots would be just clean as it would have been. This also requiresa need for hardware checking if reflashing ROM doesn't work.
Soft brick means a temporary problem, which could be fixed. Soft brick usuallyoccurs after installing custom rom(s) or incorrect installation procedure whichinstallation/manipulation of files like permission settings, erasing systemfiles that is not compatible with each phone.
SOFT BRICKED
PHYSICAL CHARACTERISTICS TO MENTION FEW ARE
Phone struck on OEM logo.
Phone struck on a ROM logo "bootanimation"
The phone does not simply power up
or any other you can add up
HARD BRICKED
PHYSICAL CHARACTERISTICS TO MENTION FEW ARE
· No signs that can turn on directly
· The Charging won't work.
· Phone not detected when connected to a PC
· The LED's do not light up immediately
· No Sound / Vibrate
· Your phone completely off (Paper Weight)
Simply put it cannot be repaired using SEUS, FLASHTOOL, ODIN or even PC COMPANION.
Click to expand...
Click to collapse
Even if it's not hard bricked I had no idea on how bring him into life again, since the only signal of life he gives me is the vibration with the battery on.
It could make my computer detect him it would be much easier.

hmmm
rxxern said:
Even if it's not hard bricked I had no idea on how bring him into life again, since the only signal of life he gives me is the vibration with the battery on.
It could make my computer detect him it would be much easier.
Click to expand...
Click to collapse
this may sound dumb but maybe your screen is broke i highly doubt it because of what happened but if you can feel the vibrations but not see the screen then maybe its the screen. There will probably be a way to fix it but im unsure. Its funny how you call your phone him

HyperVenoms said:
this may sound dumb but maybe your screen is broke i highly doubt it because of what happened but if you can feel the vibrations but not see the screen then maybe its the screen. There will probably be a way to fix it but im unsure. Its funny how you call your phone him
Click to expand...
Click to collapse
I didn't mention this but the screen also blinks when is vibrating so... And if It was the screen the computer should reconized the phone, shouldn't?
Haha, english it's not my native language, so I get confuse sometimes, and i don't know calling it him sounds more right for me (?????).

rxxern said:
Even if it's not hard bricked I had no idea on how bring him into life again, since the only signal of life he gives me is the vibration with the battery on.
It could make my computer detect him it would be much easier.
Click to expand...
Click to collapse
rxxern said:
I didn't mention this but the screen also blinks when is vibrating so... And if It was the screen the computer should reconized the phone, shouldn't?
Haha, english it's not my native language, so I get confuse sometimes, and i don't know calling it him sounds more right for me (?????).
Click to expand...
Click to collapse
haha ok, i habe no idea what to do wiith your phone try searching other threads maybe ???

rxxern said:
I didn't mention this but the screen also blinks when is vibrating so... And if It was the screen the computer should reconized the phone, shouldn't?
Haha, english it's not my native language, so I get confuse sometimes, and i don't know calling it him sounds more right for me (?????).
Click to expand...
Click to collapse
also in advance try to change the usb cable which you are using to connect (him) with your computer as well as try different Pc's may Be yours might have some usb port drivers corrupted also try to install the ADB interface drivers in your pc so as you can enhance your Pc detect the devices even if they are powered off gues it will work still i have hope with your (him) buddy!!!

Nothing better than xda.

I am having the same problem with my G530BT. Managed to solve ?
rxxern said:
So I have a Samsung Galaxy Gran Prime Duos G530BT and I was installing the TWRP recovery mode on it, the app asked for restart the phone to test the recovery mode, but when I restarted it the phone didn't boot anymore. He just vibrate and nothing appers on the screen.
I can't even get acess to the recovery mode to fix it. Can someone help me?
(I try to use the flash tool since he doesn't boot, but the stock room don't have any scatterd file...)
Click to expand...
Click to collapse
I am having the same problem with my G530BT. Managed to solve ?

Raphaelfla said:
I am having the same problem with my G530BT. Managed to solve ?
Click to expand...
Click to collapse
Ow, one year latter I don't think this will help you anymore, but just in case someone has the same question: I didn't solve the problem, I took it to the Samsung assistence and discover that the motherboard was damaged, they would have to replace it.

S7 Edge "Bootloader Exception" bug

Hi all,
I've received my S7 Edge today(Exynos), yay.
All was working flawlessly until few moments ago, I was running 3Dmark, and before I even start to bench, while i was downloading the first scene The screen goes all black, then after 10 seconds, there's a message on top (in the same way a rooted phone would display "kernel is not seandroid enforced..."):
Bootloader Exception
[RST_START = 0x100000000 ]
[...]
Exception: do_handler_serror: SERROR(esr: 0xbf00000000)
[...]
I didn't install any rom, root or else, it's pure stock untouched. I tried to reboot phone using volume down+power, it reboots I think (screen goes all black) but quickly the same message appears...
I'm surely going to call phone operator to tell them that phone is KO, but if one of you guys has any idea that would avoid me to send back phone to warranty, it would be nice
Thanks !

@mods : Sorry for posting in wrong section

Try this...
https://www.youtube.com/watch?v=UV0Zp7F1LHs

I'd suggest a factory reset if the above fails.
Hold Power + Volume Up + Menu
Then use the volume keys to scroll to factory reset and select using menu or power buttons.

Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..

Mr_PoPoP said:
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Click to expand...
Click to collapse
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).

Cst79 said:
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Click to expand...
Click to collapse
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c

Mr_PoPoP said:
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Click to expand...
Click to collapse
I'm stumped. I've never seen that before

From where did you order your phone?

thunderroid said:
From where did you order your phone?
Click to expand...
Click to collapse
A french mobile operator , Bouygues Telecom.

Can you do a factory reset from the Settings menu?

thunderroid said:
Can you do a factory reset from the Settings menu?
Click to expand...
Click to collapse
Nope, the phone doesn't boot anymore... it only displays the bootloader error message...
And no possibility to access reboot or recovery...
Maybe I can try to check with ADB, but my problem is that i would need to active USB debugging in settings ... but i can't do that

Return it. Nand flash died.
Sent from my iPad using Tapatalk

Yap, I think you have to return it.

hiepgia said:
Return it. Nand flash died.
Click to expand...
Click to collapse
Yep, I wanted to avoid it, but I don't see other reasonnable option. The phone didn't last more than 24h ... ok, it happens, I know ...
My previous (Still actual (sic)) Phone was a Note 3 and I installed so much roms, soft bricked the device so many times, but I could always restore it ... But not the S7 EDGE ... And I didn't spot any other user with same bootloader issue...
I've just sent back the phone for replacement, Thanks for all who replied to me in this thread
Oh and by the way : don't download 3DMark from play store , it will Hard brick your phone !!! (haha just kidding , i know it's not what caused my phone to die, I'm sure of it , however I won't try to install it anymore i think^^ )
Cheers XDA crew !!

Mine has done just the same. went to bed, woke up this morning and the same message as yourself.

Borgella said:
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Click to expand...
Click to collapse
Sorry to hear that bro
Try things to troubleshoot if you wanna, but my advice : don't lose one day of trying to fix it, send it back directly to warranty...
I tried lot of things, key combination to reboot phone in recovery or download, I tried Kies, Odin, ADB....
I believe it's a real samsung bug that will happen to many people, So send it now before sammy is drowned under hard bricked S7 phones and start to have issues to provide replacement devices....

the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.

johanbiff said:
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
Click to expand...
Click to collapse
That is to correct the Screen Edge sensitivity

For anyone else who runs into this issue, I managed to fix my phone.
Holding the power and VOL down buttons for about 5-10 seconds will reboot the phone; if you hold home at the same time you can get into download mode (might take a couple tries).
From there, you can flash a new bootloader (BL option in odin) and then get back into recovery to do whatever you need to do.
Went from soft-brick to full restore in about ten minutes--not even a factory reset necessary.
Hope this helps!

[HELP] Stuck In Factory Mode - Loop

Hey Guys,
I have a dead phone(kind of). All it displays is
"Have been in Factory Mode. long press power button and Normal boot"
And in very tiny font, there is a line saying
"=>Tool DL Image Load Fail!"
This stays for a few seconds then it turns off, and repeat, again the same this comes up on the screen.
What I have tried:
1) Flash the stock ROM using SP Flash Tools several times
2) Cleaned the power button from the inside a bit, because some thread said there might be a sticky button.
Flashing with SP Flash Tools shows that the flash is successful, but it didn't help.
EDIT: Now it displays something as "eFuse blow: Success". Damn!

PraneethMv said:
Hey Guys,
I have a dead phone(kind of). All it displays is
"Have been in Factory Mode. long press power button and Normal boot"
And in very tiny font, there is a line saying
"=>Tool DL Image Load Fail!"
This stays for a few seconds then it turns off, and repeat, again the same this comes up on the screen.
What I have tried:
1) Flash the stock ROM using SP Flash Tools several times
2) Cleaned the power button from the inside a bit, because some thread said there might be a sticky button.
Flashing with SP Flash Tools shows that the flash is successful, but it didn't help.
EDIT: Now it displays something as "eFuse blow: Success". Damn!
Click to expand...
Click to collapse
Have you set it to format all in sp?
Try it maybe it will work
If didnt i think its hardware issue

crazylife said:
Have you set it to format all in sp?
Try it maybe it will work
If didnt i think its hardware issue
Click to expand...
Click to collapse
Hey, Thank you for replying.
Have tried that method, its just the same thing, but now it is not displaying that tiny line.
Now it goes into the factory mode and shows some options in Chinese. And it stays there till i select something.
The last option, i know is "Reboot To Phone" (Via Google Translate).
When i select that option it goes back into the Factory mode again.

Can you flash twrp and boot in to recovery...May be..And then do something from there?:

sandeep101 said:
Can you flash twrp and boot in to recovery...May be..And then do something from there?:
Click to expand...
Click to collapse
Tried to flash TWRP through SP, it returns an error:
ERROR: S_SECURITY_SECURE_USB_DL_IMAGE_SIGN_HEADER_NOT_FOUND(6045)
MSP ERROR CODE:0x00.

Make sure volume + button is not pressed.
During boot can you boot in to stock recovery,
press POWER BUTTON + VOLUME UP + VOLUME DOWN until Lenovo logo appear, then continue press VOLUME UP + VOLUME DOWN

Thanks all. I somehow got it to work... and now my phone is all good.
As crazylife told, there was some hardware issue. Apparently, there was a tini-tiny bit of a circuit which, due to water allegedly, got short. I had it cleaned by some local phone shop.( He also claimed that the phone work anyway ,though). After that i flashed the stock rom, and it worked.
And btw, how do i mark the thread solved?

Hi, even I'm stuck with the same problem.
PraneethMv said:
Thanks all. I somehow got it to work... and now my phone is all good.
As crazylife told, there was some hardware issue. Apparently, there was a tini-tiny bit of a circuit which, due to water allegedly, got short. I had it cleaned by some local phone shop.( He also claimed that the phone work anyway ,though). After that i flashed the stock rom, and it worked.
And btw, how do i mark the thread solved?
Click to expand...
Click to collapse
Hi, even I'm stuck with the same problem.
Even the lenovo service center guys raised their hands saying it's an hardware problem and I've to replace the entire PCB to slove the issue. Could you be more specific on how to resolve this issue? if possible could you please let me know at which place you got your mobile fixed? Thanks
Regards,
Jagan ([email protected])

Jaganathan.S said:
Hi, even I'm stuck with the same problem.
Even the lenovo service center guys raised their hands saying it's an hardware problem and I've to replace the entire PCB to slove the issue. Could you be more specific on how to resolve this issue? if possible could you please let me know at which place you got your mobile fixed? Thanks
Regards,
Jagan ([email protected])
Click to expand...
Click to collapse
I had a problem with the Motherboard due to water getting in, and apparently it caused a short-circuit near the power button module. Actually speaking, I was really dissatisfied with the kind of service the Lenovo guys give to its customers, because first they told me that they will clean, and claimed that the board must be changed. The only thing which needed to be done in my phone was to clean that part of the board with White Petrol(you can ask the local mobile shop guys, they will have it, but just be careful). That solved my problem. And thanks to few threads, i got it working.
P.S: I am from Hyderabad, so had it solved here in a local shop.

Hi, Thanks for your reply. Was able to come out of that situation after 3 days, but had left my mobile with the local service center for 2 days (At the time, when i took my mobile from service center, my mobile was not working, was informed that the mobile is dead) I thought of giving a last try and plugged in the charger on 3rd day it started working . My mobile had a new problem display was broken (from inside) and speakers were not working, when i asked that guy his reply was " how can i know, your mobile was dead, when u brought in hear, my job was to fix it, why will i break it?" though my mobile was back to normal I had to pay a huge price of display and speakers. Hope everyone got to know the take away from my story. Crazy world; lesson learnt.

The same is happening to me!
And my phone keeps vibrating, also I don't know how to select one of those Chinese options, can you please help me sir?

Pok25dhw said:
The same is happening to me!
And my phone keeps vibrating, also I don't know how to select one of those Chinese options, can you please help me sir?
Click to expand...
Click to collapse
Hey!
My phone had some water damage issue, hence the loop. Opened the phone and cleaned it a bit. Yours might be different problem, try flashing stock firmware, or going into fastboot mode and flashing recovery. Currently don't have this phone so can't help that much.

PraneethMv said:
Hey!
My phone had some water damage issue, hence the loop. Opened the phone and cleaned it a bit. Yours might be different problem, try flashing stock firmware, or going into fastboot mode and flashing recovery. Currently don't have this phone so can't help that much.
Click to expand...
Click to collapse
Oh. Yes my phone too got wet in rain. I went to some shop and they helped me out. But thanks to you I realize that it was repairable and that too without loosing any data. Thanks so much for saving my thousands of ruppees that'd have been wasted to get a new phone. Also yes this model in general is pretty old so I can understand that most of the people don't use it anymore. Again thank you very much for saving all the stuff I had on this phone and the money. ??