Database Users

[Q] EVO Shift Charging Issue

Not sure if anyone else is having this issue, but when I plug the phone in to my charger the led turns orange but never actually charges the phone. I've tried different chargers and cables but the same issue. but some times it does charge it. just curious of anyone else has seen this.

And here I was thinking it was my charger lol, mine does that with my HTC charger but I can use one from a boost phone without a problem look to see if the hooks on the charger have gone flat because mine are and my og evos got that way too and that's when charging got to be a pain
Sent from my PG06100 using Tapatalk

Unable to charge!

I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?

siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.

Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.

Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
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Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!

siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
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Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.

siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.

drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!

siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.

punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment

charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??

wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk

weird charging problem

hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!

I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?

d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
Click to expand...
Click to collapse
Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html

I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now

d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
Click to expand...
Click to collapse
LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.

Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app

Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.

FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
Click to expand...
Click to collapse
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly

d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
Click to expand...
Click to collapse
Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.

Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing

d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
Click to expand...
Click to collapse
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:

charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
Click to expand...
Click to collapse
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance

d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
Click to expand...
Click to collapse
I think so, give it a try. What bad should happen?

have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.

uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
Click to expand...
Click to collapse
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed

d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
Click to expand...
Click to collapse
You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.

New charging port. No rapid charge

Phone used to say rapid or fast charge when charging but my charging port wouldn't"snap" the connector in place so it contestants fell loose. So last night I changed the daughter board/charging port out with a genuine Huawei one for this phone. But now I never get rapid or fast charge. Only "slow charge" and "charging". I used to run pure Nexus all the time and recently went over to Resurrection remix. Maybe it's the different ROMs showing different charging status's.. I'm not sure. But here's a screen shot of ampere. Any ideas?

r1nstang said:
Phone used to say rapid or fast charge when charging but my charging port wouldn't"snap" the connector in place so it contestants fell loose. So last night I changed the daughter board/charging port out with a genuine Huawei one for this phone. But now I never get rapid or fast charge. Only "slow charge" and "charging". I used to run pure Nexus all the time and recently went over to Resurrection remix. Maybe it's the different ROMs showing different charging status's.. I'm not sure. But here's a screen shot of ampere. Any ideas?
Click to expand...
Click to collapse
Hello,
Searching for slow charging in Q&A search box: https://forum.xda-developers.com/search/forum/4746?query=Slow charging
Led me here: https://forum.xda-developers.com/nexus-6p/help/slow-charging-7-1-2-t3594207
Don't know if it's related, but others on RR 7.1.2 seem to have issues with rapid charging.
Good luck...

Thank you. I kept trying to search for rapid charge voltage or anything like that to see what numbers I should be getting in ampere but not had any luck. Guess I'll flash a different rom next weekend and see if that is it.
Thanks

r1nstang said:
Phone used to say rapid or fast charge when charging but my charging port wouldn't"snap" the connector in place so it contestants fell loose. So last night I changed the daughter board/charging port out with a genuine Huawei one for this phone. But now I never get rapid or fast charge. Only "slow charge" and "charging". I used to run pure Nexus all the time and recently went over to Resurrection remix. Maybe it's the different ROMs showing different charging status's.. I'm not sure. But here's a screen shot of ampere. Any ideas?
Click to expand...
Click to collapse
Did you resolve this issue? I bought a new charging port / daughter board for my Nexus 6p from DIYMobileRepair and had the same issue. I messaged a different vendor (Fixez) asking about their parts and they told me "Our replacement parts will have some issue with data transfer it will charge slowly as well. These are unfortunately known issues with the replacement parts."
Has anyone found a Nexus 6p replacement daughter board that is fully functional?

boardwak said:
Did you resolve this issue? I bought a new charging port / daughter board for my Nexus 6p from DIYMobileRepair and had the same issue. I messaged a different vendor (Fixez) asking about their parts and they told me "Our replacement parts will have some issue with data transfer it will charge slowly as well. These are unfortunately known issuesx with the replacement parts."
Has anyone found a Nexus 6p replacement daughter board that is fully functional?
Click to expand...
Click to collapse
Unfortunately no. I've tried 2 boards available online that claim to be OEM but neither worked. Luckily I got my money back on both. I did just order a used board that's pulled from a working Nexus 6p. So hopefully that along with the new battery I ordered fixes this useless phone. I was about to keep on of the boards that I ordered before and have it in my phone strictly for charging purposes. When the new pixel is released I may pick one of them up but I wanna be able to get the pictures of vacation and of my wife of my phone and I haven't had luck finding an app that can transfer pics from the phone to a PC over WiFi.. Only from PC to phone. And the Bluetooth on this phone is so retardedly slow to transfer 1 picture thru Bluetooth to my laptop takes 2-3 minutes.

New Phone Unresponsive after Charging

I received my first Essential phone for Christmas and everything worked fine the first day of use. I left the phone to charge overnight on the official charger and the phone was unresponsive the next morning (no charging indicator, LED, etc.). I tried holding the power button on for an extended period of time and tried to boot into recovery mode, but nothing happened.
Amazon sent a replacement that arrived 2 days ago. I set up the phone again and it worked fine the first day. After leaving the phone to charge for a while the second phone also became unresponsive with the same symptoms as before. I should note that with the second phone, I used the charger from the first phone to charge it too.
I'm now waiting for yet another replacement and I'm assuming there's an issue with my charger since that's the common element between both failures.
Has anyone else experienced anything like this?

This is seriously the identical situation I'm in right now. My second replacement phone that I got 24 hours ago, just turned off shortly after connecting to the charger. Became completely unresponsive. No indicator light, nothing. Happened to my for a replacement as well. Identical. Waiting to hear back from them to see what they are going to do. Honestly I just want a working phone at this point. This is getting frustrating.
Let me know how your experience goes or what they say. I'm at a loss.

Do either of you have another charger to try with?

It never happened to me and I've been using the stock charger as well as the 6P and 2 other aftermarket chargers from Amazon without issues.

wolfhelm said:
Do either of you have another charger to try with?
Click to expand...
Click to collapse
I've tried multiple chargers and multiple AC bricks so far, and even a few different outlets around the house.
They want me to send the device back tomorrow (without a working phone in the mean time.) So they can inspect it and see if there's a "defect" before going any further.

Caltinpla said:
It never happened to me and I've been using the stock charger as well as the 6P and 2 other aftermarket chargers from Amazon without issues.
Click to expand...
Click to collapse
I'm using a variety of chargers.
1. Stock at home at night.
2. LG G6 charger at home
3. Aukey USB-C at home
4. Aukey USB-C at work
5. Custom hardwired charger in my car using a 12-5v DC-DC converter.
Not one issue.

tech_head said:
I'm using a variety of chargers.
1. Stock at home at night.
2. LG G6 charger at home
3. Aukey USB-C at home
4. Aukey USB-C at work
5. Custom hardwired charger in my car using a 12-5v DC-DC converter.
Not one issue.
Click to expand...
Click to collapse
Yeah, same here... I've been using different chargers without any issues.

wolfhelm said:
Do either of you have another charger to try with?
Click to expand...
Click to collapse
I've been using the second replacement phone for about a week now with a new factory charger. No issues so far.
Sent from my SM-G955U using Tapatalk

The only time I had charging issues was with the OEM charger.
Otherwise, I've used a samsung charger, an Anker charger with an adapter, an old Apple wall charger, some random costco charger, no issues.