Database Users

Bad sound quality

There was a thread here about that the voice from the earpiece is distorted. I experienced to have a similar problem. From the first day the sound was excellent but in 2 months it changed to distorted and then become very-very weak. At the same time the sound was good if a loudspeaker is on or if the hands-free is connected. Thus, I supposed that the contact becomes bad. To fix it, I disassembled the device. The *.pdf-file how to do that is included (33 megs). When the contacts were formed so they touch firmly the corresponding places on the printed board and the device was assembled, I heard nice voice from the earpiece.
So, in some cases the problem with the sound may be due to weak contacts. I suppose the contacts may become poor because the material for the outputs on the earpiece is not so elastic plus influence of vibration from the vibromotor plus influence of humidity.
Backup the system before disassembly because during this the backup battery may discharge completely!

Sorry wasn't logged on...

Thanks a lot I got this problem long time ago but I don't know how to disassemble it so I always try to shake it to fix ......

Great ! Very useful
Thanks

thanks for the guide..... very useful

Where can I find the 33meg pdf? I need to disassemble the device too...
regards

That is what I thought th first time I opened my MDA Compact! Believe me I am the very first one I did when the device first came out! After lots of research let me tell you this:
IT IS NOT THE CONTACTS! IT IS THE SPEAKER! The membrane is of low quality when you open the device and "fixing" the contacts it will only make it to work for a few phone calls up to a couple of days at most! The speaker is burnt by the high amount of volume the motherboard of JAM gives to the speaker! If you want to solve your problem then you ll have to find a Nokia Center and buy a speaker for a Nokia 6610! Nokia 6610 and HTC Magician have exactly the same speaker! The only thing you have to do is to change nokia's black cloth ribbon on the top of the speaker with HTC's black rubber get it into your magician and there you are! You have a perfect sound again! My only advise is to use the call volume just a click less than the maximum volume so you won't blow away your new speaker!
I dissasembled and reassembled my MDA compact more than 11 times trying fixing the contacts with no permanent result! After replacing the speaker with a Nokias's 6610 speaker everything seems to work like a dream for at least a month now! :wink:
Its much more easier to get Nokia's spare parts than HTC's! The speaker cost me 18euros!

any chances you could post us nice pictures of these manipulations ?

I would love to do that but please I don't think that my magician could survive one more disassembly! :twisted: In case of replacing a friend's speaker next week who has the same problem I will make sure I get those pics! Magician is extremely easy to be taken apart! The only hard parts in the removing process are the upper backplate which has to be removed very carefully in order to be fitted back in its place afterwards and the front faceplate where you will need something very thin like a thin knife or even better a razor to take it away from the black plastic on the sides! :wink:

where is the link to the pdf
Hey guys,
I cannot see the link to the pdf. I need to disassemble my Jam too.
Thanx, Martido

Sorry, I found it. Just woke up....

Oh, thank god, I'm not the only one, with this problem. But first i have two questions? Will i loose my warrenty when i open the device? Can O² discover that i opened it?
Did this contact fix solve the problem entirely, or not? Because katsj says the problem is the speaker!
Thank you in advance, such a great community!
Bauer
Edit:
I read the PDF File and i have to say .. this is simlply impossible! You can cause so much damage .... i dont know where to begin. One small mistake and you can't forget your PDA. I think this is highly to dangerous. Is there no easier way to solve the problem ... some ideas??
Or do the pictures lie and it isnt that complicated??
Bauer

My sound disappears during call...
Strange, during a call after a few minutes my sound disappears. I can hear the other caller, the other calleer can't hear me anymore...
But now I found a strange solution: when I pull up the volume button n the left a few times (it was already at maximum!) my sound is back!
Has anyone the same experience or a better solution?

I think when you pull up the volume there is this small tone and you hear this tone from the loudspeaker.
After you hear the tone, you cant here anything again, right?
I'm driving really crazy, i loved this XDA Mini since this prob occured and i want to find a solution as soon as possible ! I really dont know what to do
When i push against sd-card slot from inside, i hear everything .. again, so this is just a really small prob ..
I hope sb. find a solution quickly otherwise ... i dont know
Bauer

JackBauer said:
I think when you pull up the volume there is this small tone and you hear this tone from the loudspeaker.
After you hear the tone, you cant here anything again, right?
I'm driving really crazy, i loved this XDA Mini since this prob occured and i want to find a solution as soon as possible ! I really dont know what to do
When i push against sd-card slot from inside, i hear everything .. again, so this is just a really small prob ..
I hope sb. find a solution quickly otherwise ... i dont know
Bauer
Click to expand...
Click to collapse
I think it's a contact problem, so maybe the problem isn't that small... I don't want to open my device.
I don't think it has anything to do with the ROM or with the software.
(I wish it would, then there would be a solution in the end)

I had this problem too and found a fix:
I assume that while you are making a call, there is no audio from the earpiece. While on the call, adjust the volume up or down with the volume slider button. if you hear faint beeps and faint audio right after the beeps, your earpiece is working but there is a software glitch caused by the headphone jack.
Reset your device. Make a call (i.e. to your voicemail) and make sure there is audio incoming. Connect the (wired) headset. Disconnect the headset and you shoud now hear audio from the earpiece. You may have to reconnect/disconnect the headset a few times.

thanks
thanks for the pdf. ill check it right away!

U ROCK
THX GUYS>>>U ROCK...........I was soo worried.....
thx again..

Thanx dudes for the nokiaspeaker tip!
Just received my on ebay ordered nokia speaker and within a few minutes I fixed mine magician thanx to the pdf & already gainted knowledge on this page!
I bought this phone a year ago for a very nice price because of the damaged speaker and now at last I repeared it just for €3,- (instead of sending it to Orange risking over €100; I`m Dutch ya know )

hi guys...pulling this one out from the past....my magician has all the symptoms above, but with no luck, the replacement speaker did not do the trick...any other ideas/details/downloads....anything to get the audio back???\
BTW, i can hear glitches of sound if i play with the volume tab. That is to say, if i push it up, i hear the tone "ding" and i can hear the voice on the other end for a split second! So i must be close, no????

Help! Huge speaker and mic problem!

Ok guys, i've a really huge problem: the speaker and the microphone of my wizard don't work anymore. Don't know why - there was no impact on the phone (it didn't fall out of my pocket or so). The two speakers on the sides are working sometimes but the one for calling doesn't work. Even the microphone doesn't work anymore - no one can hear me and I can't hear anyone. This sucks!
I thought of a software problem, but even after the third different rom I've had the same symptoms. I'm thinking about disassembly the phone with the service manual.
What do you guys think? What should I do? Anyone experienced this?

Had something similar
Speakers weren't working at all so i had to use my headset . 3 minutes later I got furious and took the phone and headset and repeatedly plugged and unplugged it to and from the jack.
it actually worked somehow, i was able to use the speakers again
I guess my actions caused it to short itself back to normal

You can easily replace it for about 5 bucks.

Well, i'm goning to take the phone apart to fix this - maybe the contacts to the speaker are just corroded. But I have to say, that the phone sucks! Nothing's working like it should.

I'm having this same problem, it happens for a while then it fixes itself. anyone find a solution?

Fix
The contacts that switch between the headset and the internal speaker/mic are most likely not making a good connection. You can take it apart and clean them/replace the jack.
Another (much easier) approach is to put some dielectric grease (auto parts stores carry it, it's used to keep spark plug boots from sticking to spark plugs or coil packs) on the contacts of the headset jack (the part that goes into the phone) and plug it in and out a dozen times. This will usually fix it for a long time. I've fixed several Wizards this way, and they haven't failed yet.
Tom

I just had this exact same problem for the first time last night, I was playing a computer game on my desktop and a plane flew over head and my wifi internet went out and my phone did exactly what your talking about.
It was just weird that it all happened at the same time. I can hear anything out of the speaker except for when someone is calling or i get a text.
Thank god i found this post, I will try doing something crazy or maybe cleaning it out.
Be checkin' back!

Himalaya I can't hear anything when Calling

Hello all
I have big problem with my himalaya. When someone calling to me or I calling to someone i can't hear anything and he can't hear me. But I can hear ring tone, mp3. I can hear someone and he can hear me when I connect my XDA 2 to computer.
What i can do with That??

the problem is with the connector.few Pins are broken or are touching each ither...which causes the Hima to go into Car Mode..try connecting a Headphone and see if it works or not..else get your Connector replaced

no audio
If the above doesn't work, this could be a problem, which after a LOT of research I don't believe there has been a fix found for. Essentially , my problem and a problem my mate had was that the audio on the phone was working FINE, MP3, ringtone etc... but upon answering or calling, there was no IN CALL sound. it WORKED with a headset, but no amount of fiddling with the jack sorted it out. THe LOUDSPEAKER also would NOT work.
Having a few donar phones lying about, I just put a new board into the phone and forgot about the problemed one for a week or so, left it laying in my drawer. Tried it in the phone after waiting this time, and it worked FINE.... the problem had rectified itself.
I know this isn't necessarily helpful, but perhaps leaving the phone in a dry warm place ? could be moisture..?
hope this helps.
..........IB a n e

well, it happend with me yesterday, just took the Batt. out ( 30 second), put it back, reset the device, and all will be OK,....its a software feature AND NOT A BUG... beleave it or NOT....
Salam

dropped phone!!

yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?

if it works with bluetooth then you have obviously dislodged the contacts of the speaker or broke the connection, open it up and make sure the connectors are still making contact find any post by mike shannon and click on his webpage link and download the wizard service manual. That will show you how to take it apart and also where the speaker and connections are located

thanks
i have the manual already so i will open her up tonight & have a look see!
i just found it odd that the person i am talking to (but cannot hear) cannot hear me either is the microphone & speaker on the same circuit perhaps?

gsxf711 said:
yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?
Click to expand...
Click to collapse
Hey, if you've already done it - how'd it go?
I went through a similar ordeal and the earpiece stopped working. I did a soft reset and VOILA! Everything back to normal.
Then the same thing happened just recently without any physical shock to the phone. Had to do a hard reset - but it worked!

No the microphone isnt on the same circuit, but they are connected to the circuit boards in the same way, the speaker and microphone just sit on contacts rather than hard wired to the board so they can be easily replaced.
Its possible that the shock has moved them. I had this problem with my first wizard with the speaker, but it wasnt the contacts in my case.

Microphone BIG problem.

Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME

neonq said:
Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME
Click to expand...
Click to collapse
Well sounds like it might be hardware. If you've done a few hard resets and tested before installing any software and the problem is still there sometimes, then I'd say it's hardware.
The m/board on the Hermes is not one that you can really work on with ordinary soldering tools. A repair shop could check by using a heat gun to check the contacts on the Mic. If that fails then it's likely either the mic coil or a problem with the contacts at or coming from the USB connector.
Mike

I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.

neonq said:
I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.
Click to expand...
Click to collapse
Yes, but even with an open circuit / damaged coil, cracked connection, you can sometimes have sufficient leakage current to get a faint response from things like microphones and speakers. I still think it's probably hardware - but thoroughly check all the software possibilities eg clean install, stock ROM etc.

Hm i open hermes but im noob in that stuff so everythink look fine for me with microphone. I clean that think to protecting microfone. The problem of couse dont disappear. But.. its look like always when I plug in usb to spv, microphone start working fine.. Not always but moust of time it is solution.. If it is a hardware what i should to recommand to replace in service? Microphone?

ignore me, re-read what you put and decided i was a nab