yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?
if it works with bluetooth then you have obviously dislodged the contacts of the speaker or broke the connection, open it up and make sure the connectors are still making contact find any post by mike shannon and click on his webpage link and download the wizard service manual. That will show you how to take it apart and also where the speaker and connections are located
thanks
i have the manual already so i will open her up tonight & have a look see!
i just found it odd that the person i am talking to (but cannot hear) cannot hear me either is the microphone & speaker on the same circuit perhaps?
gsxf711 said:
yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?
Click to expand...
Click to collapse
Hey, if you've already done it - how'd it go?
I went through a similar ordeal and the earpiece stopped working. I did a soft reset and VOILA! Everything back to normal.
Then the same thing happened just recently without any physical shock to the phone. Had to do a hard reset - but it worked!
No the microphone isnt on the same circuit, but they are connected to the circuit boards in the same way, the speaker and microphone just sit on contacts rather than hard wired to the board so they can be easily replaced.
Its possible that the shock has moved them. I had this problem with my first wizard with the speaker, but it wasnt the contacts in my case.
Related
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.
I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks
i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem
aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..
I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.
Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x
I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill
There is nothing to do but exchange it--I was never able to find a work around either. Sorry.
I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!
gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..
this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part
818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal
What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick
I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.
Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer
Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan
sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]
anyone have solutions on this issue? thanks
Hi,
Is there anything that can be done to improve the mic volume when on speaker phone - I have had complaints when more than a foot or so away that people can't hear me.
I have the phone open on my desk most of the time and am just trying to work out the best way to deal with calls as they come in. At the moment unplugging the USB and then flipping the screen and then trying to answer the call seems a bit ham fisted and I keep on loosing calls
I personally never use my MDA Pro as a conventional phone. I find it too bulky. My own method is to always use a bluetooth headset.
If I was in your situation, I would have the Universal open on my desk, with the bluetooth headset lying beside it. When the phone rings, simply put on the bluetooth headset,press the call receive button on it, and away you go.
You don't really need to flip the screen, just close it and then use the green button to answer the call. Will work fine with the USB connected if you don't mind people looking at you strangely.
Hi Guys,
Thanks for the responses.
I don't have a headset so haven't gone down that route yet. Will they work with Skype and VOIP software etc on the phone?
As for closing and then picking up, I'm wondering if the phone has a problem because I have tried this a couple of times and have lost the calls although I am generally unplugging the USB, closing the phone and then answering - have only had the phone a couple of days so still getting the hang of it.
Hmmm....can it be used when in pda mode to answer and make calls... I have tried this, but I think either my machine's mic & speakers dont work on the inside (screen side) of the clamshell, the other person on the line can't hear, and I hear their voice (distantly), which means it is coming out of the back of the screen, not the front. Its either that or the device just isnt designed to work in this orientation.
Has anyone else tried recieving or making calls with the screen facing out in portrait mode?
Re the Bluetooth headset answering method, great idea, I do this, but I have found that sometimes my o2 blue headset loses the pairing when I press the answer call button, so I lose the call anyway.
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Click to expand...
Click to collapse
The Mic is right next to the power button, so it is as close to your mouth when in PDA mode or closed. Also There are two speakers on the hinged lid, in PDA mode it's the slightly recessed oval shape 10mm from the top dead centre.
I've never discovered a software method of disabling this speaker. Possibly a hardware fault? Might be worth discussing with your handset provider
All,
I have a MDA Compact II using the latest T-Mobile ROM and experiencing a problem regarding incoming phone calls and text messages notifications. I have set the phone to ring full volume and text messages are assigned to an audio notification. Occasionally when I receive texts/phone calls there is no audio notification even though they are switched on. I am missing quite a few phone calls and the only way to get the audio notification back is to soft rest the phone.
Does anyone know how to get around this?
Thanks
M
Just to say I have exactly the same problem. phone working fine for 3 months then sound only after soft reset, then stops working after a couple of days. i cant attribute it to any event
U2 have probably a program installed which is eating up sound handles (i.e. not releasing them after usage). A soft-reset releases them of course. So you have to uninstall some 3rd party software to find the nasty one...
No Audio
Hi
Am running a T-Mobile Compact 2 with WM5, also installed is Spb Pocket Plus
I have no audio for any Windows Media Files or for any sounds / notifications e.g. the alarm. I do get audio playback and notifications through wired headphones. The phone will ring and vibrate when called.
2 Soft resets and the removal of an Alert progam unwittingly installed from Skyscape (medical and nursing texts for PDA) have not resolved the issue.
I have been into sounds and notifications and ticked all the relevant boxes. Interestingly in notifications I ticked the box for the device to vibrate when using activesync. It was vibrating but not making any sounds earlier.
One of the seniour guys at Pocketnow.Com has suggested that I have somehow turned down the speaker volume. If so - how do I turn it back up? Trust me when I say that the standard volume display shows volume at full.
Any ideas?
Will.
Hi
I've just got back into work tonight and synced with my work PC. When active sync started up the audio came back online. I have no idea why.
Any deas?
Will.
Still No Audio
Hi,
Last night the audio on my T-Mobile Compact 2 came back online when I was synced with my work computer - great! I even unplugged the USB lead and audio remained. I then resynced and carried on listening to headphones for a few hours while I worked. When I disconnected I found that Audio had died again. I therfore assumed that it was an issue with Activsync 4.1. I deleted the sync relationship on both my device and the PC, did a soft reset and created a new one. Still no audio.
Does anyone have any ideas about what is going on? I am thinking about a hard reset if no one has any thoughts.
Will.
Hi,
have just tried calling my deviced from a landline, what i've found is that the device will ring but that I am unable to communicate using it (Can't recieve or send voice) unless I use the wired handsfree kit. Have not tried a bluetooth headset.
Will.
Sound problems with telephone
If your PDA works when playing sound files but you cannot hear anything when telephoning, the problem is usually bad contacts on the phone earpiece.
The PDA has 2 speakers, one for sounds and a smaller one for the telephone.
You must open up the animal and clean the contacts on the motherboard.
Hope this helps.
Bob
I have the same problem...sound is often working normally, but sometimes it just stops for a few days or longer. It is very annoying to always take the wired headset with you. Soft-resetting does not help in my case. I also have SPB pocket plus installed and a wireless network SDIO card. I could however not find a general rule that makes the sound stop... e.g. installed software or activesync problems.
I read earlier about cleaning up the speakers, but I have no idea how to open up the phone. Suggestions?
It could be the problem from the wired handsfree jack/socket, once you are taking the pin out, the socket is not switching the device speaker functionality back.
The picture attached is for illustration only, and the functionality is to cut all the sounds from the device and through to the hansfree, and once the handsfree is out then to restore the device's original sound system.
Not 100% sure but someone can try to clean the jack without opening the device.
1. Switch-off the device, remove the battery, leave it for 10-15 minutes.
2. spray a minimum quantity of CONTACT CLEANER ( http://www.maplin.co.uk/Module.aspx?ModuleNo=4153&criteria=contact cleaner&doy=15m11 )
3. Leave the device again for 10-15 minutes to evaporate any moisture
4. Put back the battery and try now.
GoodLuck
Sidd
Has anyone tried yet??
yes, hands-free socket could be the problem
My beloved Jam suddenly lost sound yesterday, and it does seem to have been caused by a physical failure inside the hands-free socket. I was able to fix the sound by opening up the device, opening the little black box that houses the socket, and tweaking the contacts.
All sound suddenly disappeared except for bluetooth and the wired hands-free earphones. Without using those accessories, there was no phone audio, no sound from speaker (from ANY source), and--interestingly--the mic did not work at all. But calls worked fine through the BT headset, and all sounds from all sources came through the wired earphones when they were plugged in.
This evidence all pointed to the existence of a switch inside the hands-free socket that was stuck, telling the device to send all sound to the wired earphones even when they weren't plugged in. After opening the device and the box that houses the socket, I pried the contacts a bit with a pocket knife, hoping to ensure that when the there's no jack inserted in the socket, the device will know it. Sure enough, after I put things back together, sound is once again functioning properly. Whew!
BTW, the problem started after I took the Jam skiing so I could listen to music. It might even have been caused when the earphone jack was violently pulled out at one point. Anyway, I had already decided not to try that again, because the Jam seems to stop functioning reliably above 9,000 feet.
Hi, I had the same problem as all of you, what i did to fix it was...
1. plug in handsfree
2. pull handsfree ^up^
3. now slowly pull out
This should cure the problem as it cured mine
thousand thanks to Ayyub and mtn_lion. i'm glad i went to page 2 of this topic. now i can invest my time for important projects. the importance of sharing ideas in this world will help evolving each other without having to go through the same paths again. to everyone reading this: it's okay to share your painful steps even though you didnt find a working solution! dont make others do the same mistakes over and over again. support the evolution. it could save your life and millions of others soon or later.
polar20
We have to thank everyone who posted in this topic. Without them, we would mostly still be struggling. Great contribution folks!
same problem here
I, too have an t-mobile MDA and have had the same exact sound problem with and and have exchanged two with t-mobile - all three lost sound after a day or two and the only thing that brings it back is a soft reset. I do NOT use a hands free unit pr plug anything into the headphone jack so that's not the problem. T-Mobile claims to know nothing about this problem....
Jim
Littleton, CO
well, i was experiencing the same problem when uninstalled "pocket zen phone" application. after uninstall, charmer sometimes lost sound completely and only softreset brings the sound on again. hardreset solved this completely, not using PZP anymore...
Hi I have this same problem with my T-Mobila MDA Vario II, it did hapen before to me but i just did hard reset and thath solved the problem, but this time it didn't helped. I allready reflash MDA with 3 different systems and still this same, i was trying to plugin in and out handsfree kit but that didn't help. MDA doesn't have any sound now, only thrue handsfree kit. Is any one have any more ideas what i can do?
It unblocked it self after 24 hours lying on the shelf, so still don't know what's couising the problem.
Ok guys, i've a really huge problem: the speaker and the microphone of my wizard don't work anymore. Don't know why - there was no impact on the phone (it didn't fall out of my pocket or so). The two speakers on the sides are working sometimes but the one for calling doesn't work. Even the microphone doesn't work anymore - no one can hear me and I can't hear anyone. This sucks!
I thought of a software problem, but even after the third different rom I've had the same symptoms. I'm thinking about disassembly the phone with the service manual.
What do you guys think? What should I do? Anyone experienced this?
Had something similar
Speakers weren't working at all so i had to use my headset . 3 minutes later I got furious and took the phone and headset and repeatedly plugged and unplugged it to and from the jack.
it actually worked somehow, i was able to use the speakers again
I guess my actions caused it to short itself back to normal
You can easily replace it for about 5 bucks.
Well, i'm goning to take the phone apart to fix this - maybe the contacts to the speaker are just corroded. But I have to say, that the phone sucks! Nothing's working like it should.
I'm having this same problem, it happens for a while then it fixes itself. anyone find a solution?
Fix
The contacts that switch between the headset and the internal speaker/mic are most likely not making a good connection. You can take it apart and clean them/replace the jack.
Another (much easier) approach is to put some dielectric grease (auto parts stores carry it, it's used to keep spark plug boots from sticking to spark plugs or coil packs) on the contacts of the headset jack (the part that goes into the phone) and plug it in and out a dozen times. This will usually fix it for a long time. I've fixed several Wizards this way, and they haven't failed yet.
Tom
I just had this exact same problem for the first time last night, I was playing a computer game on my desktop and a plane flew over head and my wifi internet went out and my phone did exactly what your talking about.
It was just weird that it all happened at the same time. I can hear anything out of the speaker except for when someone is calling or i get a text.
Thank god i found this post, I will try doing something crazy or maybe cleaning it out.
Be checkin' back!
Hello everyone,
i have problem with my acer s200 im not sure if its the speaker or headphone, here is what it happen
i have no sound if i play anything music/video etc...and when i get a call i cant hear nor someone can hear me back. but when i connect my bluetooth to my phone i can talk and hear from bluetooth, but i still cant listen to music or anything trough my bluetooth. and when my bluetooth is connected i can use my phone speaker i can talk (so my mic is working) but i cant hear anyone unless i touch my phone screen and hold it...it goes same to music, if my bluetooth is connected i can play music on my phones speaker but i still have to touch my phone screen and hold it down as long as i want to hear the music.
i took it to few stores where they fix phones but they said that they cant fix it or do anything about it.
if anyone can help me, i will appreciate it.
oh and also my msn doesnt work for some reason.
iv done fresh reboot and did flash it but nothing fixed.
Thanks
This is quite a common problem with this model. If you pushed the headset pin too hard in, you might have damaged the socket. Basically there are two pins at the bottom of the socket that need to be in contact when the headset is removed. I had this problem and had to take the set back to Acer who repaired it as it was still under warranty. I think there is a DIY posted in this forum also, but it is not particularly easy. A temporary measure is this:
Get PHM Registry Editor installed and got to Tools>Find...> and type "headsetin" in "Find What:", click "Find Next" and it will show you a key under "Scenario" with HeadsetIn under Name and 1 under Data. Change the "1" to "0" and your speakers will start functioning again. The only problem here is that your speakers will function even when you have a headset in. Hope this helps.
hello
there is repairing manual in this forum with photos.u can do it by ur self easly.i did my self.