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All sound from stereo speakers, phone speakers , mic are not working.
Only ringtone if phone rings.
you can only hear system sounds with headset and talk with headset.
Any ideas?
Have you tried turning the volume up?
darkblak said:
Have you tried turning the volume up?
Click to expand...
Click to collapse
I wish it was that simple, but alas I tried a lot , and it looks like I might have a faulty one unless anyone got an idea
I find it hard to believe that it's a hardware issue if both the external speakers and the headphones don't work at the same time yet the ringtones do work.....
I hope it's something simple and you don't have to resort to a phone return.
No Sound
Has any one found a solution for this problem, as I have the exect same issue. All sounds on exec dont work execpt when receiving an incoming call, when call is answered cant hear a thing, does work though with headset.
Have tested and sms, mms etc sound doesnt work, movies and music doesnt work either.
This is not going to help :roll: but I had a similar problem a few months ago on my XDA2. Phone rang, I tried to answer it, but couldn't hear a thing. No other sounds worked. Headphone worked perfectly. Soft resets achieved nothing.
Thought my XDA2 had died after 18 months of service, but then suddenly an hour later it all started working again and did from then on.
I have no idea why this happened or whether I did anything to fix it, but the problem isn't unique to the Universal.
I'm running PocketZenPhone. Maybe that could be interfering with the sounds somehow? Dunno.
Edit: I doubt it's a hardware problem so I definitely wouldn't risk sending my shiny Exec back to O2's monkeys for them to replace with another broken one. Did you try a hard reset? I didn't on the XDA2 but maybe it'd help. :?:
Try this...
Maybe you should try this, I use it in order to transfer all the sounds (including music) to the BT Headset when I am at the gym:
-Get Total Commander
-Go to the registry editor
-Tap or search for this directory: \\\registry\HKLM\SOFTWARE\OEM\VoiceCommand\
-Change the value of the String LaunAPEnable to value "0".
-Now press and hold the main button on the headset (the one you use to answer calls and transfer the call to the speaker of the Universal) and try if this worked.
-If you succeed or not revert the value of the string back to "1" or you will not be able to use VoiceCommand.
Hope this can help you.
Problem SOLVED. No sound
I had the same issue with my Jasjar. When you plug in the headphones it turns off the speakers except for incoming ring tones. The inside of the ear jack got stuck. I had to take apart the unit and bend the clip. It contacted so that it didnt' think there was a headphone inserted. I don't ever remebering plugging in a headphone to even have cause this problem. Its just a very loose contact. So when you get in there you bend it to make it stronger. You will understand once you have it apart.
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.
I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks
i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem
aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..
I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.
Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x
I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill
There is nothing to do but exchange it--I was never able to find a work around either. Sorry.
I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!
gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..
this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part
818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal
What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick
I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.
Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer
Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan
sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]
anyone have solutions on this issue? thanks
All,
I have a MDA Compact II using the latest T-Mobile ROM and experiencing a problem regarding incoming phone calls and text messages notifications. I have set the phone to ring full volume and text messages are assigned to an audio notification. Occasionally when I receive texts/phone calls there is no audio notification even though they are switched on. I am missing quite a few phone calls and the only way to get the audio notification back is to soft rest the phone.
Does anyone know how to get around this?
Thanks
M
Just to say I have exactly the same problem. phone working fine for 3 months then sound only after soft reset, then stops working after a couple of days. i cant attribute it to any event
U2 have probably a program installed which is eating up sound handles (i.e. not releasing them after usage). A soft-reset releases them of course. So you have to uninstall some 3rd party software to find the nasty one...
No Audio
Hi
Am running a T-Mobile Compact 2 with WM5, also installed is Spb Pocket Plus
I have no audio for any Windows Media Files or for any sounds / notifications e.g. the alarm. I do get audio playback and notifications through wired headphones. The phone will ring and vibrate when called.
2 Soft resets and the removal of an Alert progam unwittingly installed from Skyscape (medical and nursing texts for PDA) have not resolved the issue.
I have been into sounds and notifications and ticked all the relevant boxes. Interestingly in notifications I ticked the box for the device to vibrate when using activesync. It was vibrating but not making any sounds earlier.
One of the seniour guys at Pocketnow.Com has suggested that I have somehow turned down the speaker volume. If so - how do I turn it back up? Trust me when I say that the standard volume display shows volume at full.
Any ideas?
Will.
Hi
I've just got back into work tonight and synced with my work PC. When active sync started up the audio came back online. I have no idea why.
Any deas?
Will.
Still No Audio
Hi,
Last night the audio on my T-Mobile Compact 2 came back online when I was synced with my work computer - great! I even unplugged the USB lead and audio remained. I then resynced and carried on listening to headphones for a few hours while I worked. When I disconnected I found that Audio had died again. I therfore assumed that it was an issue with Activsync 4.1. I deleted the sync relationship on both my device and the PC, did a soft reset and created a new one. Still no audio.
Does anyone have any ideas about what is going on? I am thinking about a hard reset if no one has any thoughts.
Will.
Hi,
have just tried calling my deviced from a landline, what i've found is that the device will ring but that I am unable to communicate using it (Can't recieve or send voice) unless I use the wired handsfree kit. Have not tried a bluetooth headset.
Will.
Sound problems with telephone
If your PDA works when playing sound files but you cannot hear anything when telephoning, the problem is usually bad contacts on the phone earpiece.
The PDA has 2 speakers, one for sounds and a smaller one for the telephone.
You must open up the animal and clean the contacts on the motherboard.
Hope this helps.
Bob
I have the same problem...sound is often working normally, but sometimes it just stops for a few days or longer. It is very annoying to always take the wired headset with you. Soft-resetting does not help in my case. I also have SPB pocket plus installed and a wireless network SDIO card. I could however not find a general rule that makes the sound stop... e.g. installed software or activesync problems.
I read earlier about cleaning up the speakers, but I have no idea how to open up the phone. Suggestions?
It could be the problem from the wired handsfree jack/socket, once you are taking the pin out, the socket is not switching the device speaker functionality back.
The picture attached is for illustration only, and the functionality is to cut all the sounds from the device and through to the hansfree, and once the handsfree is out then to restore the device's original sound system.
Not 100% sure but someone can try to clean the jack without opening the device.
1. Switch-off the device, remove the battery, leave it for 10-15 minutes.
2. spray a minimum quantity of CONTACT CLEANER ( http://www.maplin.co.uk/Module.aspx?ModuleNo=4153&criteria=contact cleaner&doy=15m11 )
3. Leave the device again for 10-15 minutes to evaporate any moisture
4. Put back the battery and try now.
GoodLuck
Sidd
Has anyone tried yet??
yes, hands-free socket could be the problem
My beloved Jam suddenly lost sound yesterday, and it does seem to have been caused by a physical failure inside the hands-free socket. I was able to fix the sound by opening up the device, opening the little black box that houses the socket, and tweaking the contacts.
All sound suddenly disappeared except for bluetooth and the wired hands-free earphones. Without using those accessories, there was no phone audio, no sound from speaker (from ANY source), and--interestingly--the mic did not work at all. But calls worked fine through the BT headset, and all sounds from all sources came through the wired earphones when they were plugged in.
This evidence all pointed to the existence of a switch inside the hands-free socket that was stuck, telling the device to send all sound to the wired earphones even when they weren't plugged in. After opening the device and the box that houses the socket, I pried the contacts a bit with a pocket knife, hoping to ensure that when the there's no jack inserted in the socket, the device will know it. Sure enough, after I put things back together, sound is once again functioning properly. Whew!
BTW, the problem started after I took the Jam skiing so I could listen to music. It might even have been caused when the earphone jack was violently pulled out at one point. Anyway, I had already decided not to try that again, because the Jam seems to stop functioning reliably above 9,000 feet.
Hi, I had the same problem as all of you, what i did to fix it was...
1. plug in handsfree
2. pull handsfree ^up^
3. now slowly pull out
This should cure the problem as it cured mine
thousand thanks to Ayyub and mtn_lion. i'm glad i went to page 2 of this topic. now i can invest my time for important projects. the importance of sharing ideas in this world will help evolving each other without having to go through the same paths again. to everyone reading this: it's okay to share your painful steps even though you didnt find a working solution! dont make others do the same mistakes over and over again. support the evolution. it could save your life and millions of others soon or later.
polar20
We have to thank everyone who posted in this topic. Without them, we would mostly still be struggling. Great contribution folks!
same problem here
I, too have an t-mobile MDA and have had the same exact sound problem with and and have exchanged two with t-mobile - all three lost sound after a day or two and the only thing that brings it back is a soft reset. I do NOT use a hands free unit pr plug anything into the headphone jack so that's not the problem. T-Mobile claims to know nothing about this problem....
Jim
Littleton, CO
well, i was experiencing the same problem when uninstalled "pocket zen phone" application. after uninstall, charmer sometimes lost sound completely and only softreset brings the sound on again. hardreset solved this completely, not using PZP anymore...
Hi I have this same problem with my T-Mobila MDA Vario II, it did hapen before to me but i just did hard reset and thath solved the problem, but this time it didn't helped. I allready reflash MDA with 3 different systems and still this same, i was trying to plugin in and out handsfree kit but that didn't help. MDA doesn't have any sound now, only thrue handsfree kit. Is any one have any more ideas what i can do?
It unblocked it self after 24 hours lying on the shelf, so still don't know what's couising the problem.
yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?
if it works with bluetooth then you have obviously dislodged the contacts of the speaker or broke the connection, open it up and make sure the connectors are still making contact find any post by mike shannon and click on his webpage link and download the wizard service manual. That will show you how to take it apart and also where the speaker and connections are located
thanks
i have the manual already so i will open her up tonight & have a look see!
i just found it odd that the person i am talking to (but cannot hear) cannot hear me either is the microphone & speaker on the same circuit perhaps?
gsxf711 said:
yesterday i dropped my phone & i have now lost the ability to talk or hear while making a call. when i recieve a call my phone rings but i cannot have any type of conversation. i also get no sound from media player etc. if i use a bluetooth connection or a wired earpiece it is fine so i am a little confused as to what is wrong.
does anyone have any suggestions?
Click to expand...
Click to collapse
Hey, if you've already done it - how'd it go?
I went through a similar ordeal and the earpiece stopped working. I did a soft reset and VOILA! Everything back to normal.
Then the same thing happened just recently without any physical shock to the phone. Had to do a hard reset - but it worked!
No the microphone isnt on the same circuit, but they are connected to the circuit boards in the same way, the speaker and microphone just sit on contacts rather than hard wired to the board so they can be easily replaced.
Its possible that the shock has moved them. I had this problem with my first wizard with the speaker, but it wasnt the contacts in my case.
I have a german version of X1 , almost everyting works fine but with a little problems. i am a 3-year WM user and know the basic stuffs of this OS.
but the worst thing is the mic on headset dosen't work at all, the button and the speaker are good.
dose anyone have the same problem with me? and what should i do?
thanks
On my phone the headset jack needed a really hard push to go all the way in. Make sure you really have pushed it as far as it goes. But I guess you already tried that, huh.
Should be an easy thing to get replaced at the store though.
Returned my first X1 because of a not-working button >and< microphone of the headset (ordered via internet). The replacement phone had the same problem.
In the accompanying shop, which I finally visited, also a third phone did not work. They tried a bit more when I left and discovered that it can work if you connect the headset >when< a call is received...
Also, they reported that it is not a know problem for the X1.
Well, with three not-working phones it seems to be a problem!
Maybe a headset problem instead?
my headset doesn't work if the phone is on vibrate or no sound mode. If I change the phone to normal then the headset works. Touch cruise headset works on vibrate mode. I am not sure if other people have the same situation. I only the put phone in vibrate mode at work so if I want to use headset I just change phone to normal, life goes on.
same problem
By using voice recording it uses the mic from the phone. i think it's a problem of the software. It does not switch... maybe a registry issue...
i have the same issue, and its a hardware problem, because if you plug it a couple of times, sometimes works and sometimes dont...
someone has found a solution to this?