Hey, I don't know if this is a device issue or a problem with the carrier but, I've been dropping from 4G to 3G ever since I updated to the 4.4.4 NI2... this has never been an issue in my area before this update with any of the phones I've had. Anyone else having this issue or have any ideas as to why it's happening or how to fix it?
Thanks!
When I first did the update is set my access point name incorrectly, that's in more networks and mobile data.. Check that
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luckytrek said:
When I first did the update is set my access point name incorrectly, that's in more networks and mobile data.. Check that
Sent from my SM-G900V using XDA Free mobile app
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Click to collapse
It won't let me modify or add any apn settings? It's all greyed out...?
Are you using google hangouts?
Sent from my SM-G900V using XDA Free mobile app
luckytrek said:
Are you using google hangouts?
Sent from my SM-G900V using XDA Free mobile app
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Click to collapse
I use it but not as my sms app... I've spoken with Verizon and they say it isn't their issue, Samsung said I could send the phone to them but it can't be a hardware issue because it only started after I updated to the NI2 firmware and modem.
So no one else is having this issue then? Cause Verizon is totally at a loss.
Like I said I had this issue when I first did the update but it was a setting in hangouts as my SMS to use a different APN
Sent from my SM-G900V using XDA Free mobile app
LukeSeesThrough said:
So no one else is having this issue then? Cause Verizon is totally at a loss.
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Click to collapse
Verizon is a bunch of clueless idiots. I am seriously regretting my move from t-mobile. Verizon call quality, Bluetooth connections, and customer service are the absolute worse.
I wish I could help, but after doing some research it seems Verizon's poor signal quality and poorly designed networks are the cause of most of my issues. I have gone through two S5's and both are nearly unusable for phone calls. Network speed is the garbage. I am stuck with a pos phone and service for the next two years.
Seems like some kind of update in the area, after over a week I'm starting to hear complaints out of other phone users. Even a friend of mine who'd ranted about how if I had an iPhone 6 I'd still have 4G has now dropped to 3G while I'm starting to see 4G return little by little. It's been speculated that they are prepping for XLTE in my area and that could be the issue... little in the way of definitive explanation though.
Can someone post what there APN settings are, cause I looked around and the settings I see online do not match exactly my settings.
Settings, more networks, access point names. Unfortunately that won't give you any options. In google hangouts, settings, SMS, scroll down to advanced, access point names, that's where I had to change mine.
Sent from my SM-G900V using XDA Free mobile app
ditto
I'm having this issue here in LA. I chalked it up to the new NI2 modem at first, but I've flashed back and forth with NE9, NHA, and even NCG (original) and still seeing my 4-5 bars of 4G LTE drop mysteriously to 3-4 bars of 3G for no apparent reason. I'm even getting 1x at times. Also, to clarify, this is all while sitting still at my office in downtown LA.
The wall I have hit is simply:
Samsung offered to have me send the phone to them for possible repairs, which means going without my phone for at least 3 to 4 weeks...
Verizon, a corporate employee has confirmed that this is an issue that has been getting brought up more and more and they're working to correct the issue with the next OTA update. The problem is how random this issue is... why are some devices seeing the signal loss and others not?
It's a waiting game at this point.
Related
Hey guys so I love my nexus 4 I've had it for about three weeks now. One thing that is very frustrating is that my network connection is constantly going on and off. On the status bar it goes from full blue bars with an H and then all of a sudden I try to use an app and it says no network connection and the blue bars turn grey and it just goes on and off every couple seconds. It has done it probably 10 times as I'm writing this. Anyone else have this problem? Help!
Sent from my Nexus 4 using xda app-developers app
I'm in central Arkansas, on Straight Talk (ATT) and it does the same thing.
Sent from my Nexus 4 using Tapatalk 2
I'm in the Chicago area and I get the same thing every so often. I downloaded an app called fresh network and it helps. When I get that fluctuating signal, I run the app and it connects me to a better tower and the issue goes away.
Sent from my Nexus 7 using xda premium
Same here in Miami on att straight talk well but you can't beat 45 a month
Sent from my Nexus 7 using xda app-developers app
I have the same issue when I won't get my work emails and would have to disable/enable my "Data" connection in order to get my emails sync right away which is a little annoying.
Another issue that I have for example is that I can't run the "speedtest" App on my phone using the default APN from AT&T so after looking around I switched from WAP to PHONE (unfortunately I am on my company plan and don't know what kind of plan I have) and speedtest is now working fine.
And finally, I followed "gotzaDroid" and downloaded the "Fresh Network App" and my download speed spikes to 5Mbps (still using the PHONE APN instead of WAP) when it usually spikes at 2.7Mbps. As of right now, after playing with it for 5 minutes I can say that I am happy with this App.
i'm down here in houston and i was having the same problem. i have a grandfather plan from when the iphone first came out. dropped my sim card in and was barely even getting 2g speeds. couldn't even do a speed test. from what i've heard from other members on the forum is that AT&T doesn't recognize the N4 as an official smartphone in their database. you'd have to call them and get them to redirect their 4G data plan to your phone. there's a specific IMEI number you give them (not the one on your phone or else it'll turn up nothing in their database). if i find it, i'll post it here. once that's done, you should get the high speed data. but for me, i was done paying my grandfathered plan, over $100/month. i switched over to t-mobile's monthly plan and it's been awesome. got up to 15 MB/s even though sometimes is says 3G rather than H.
Similar issue. I have full bars, but its just the data connection which keeps flapping. (The H for HSPA keeps appearing disappearing) I am on the original iphone unlimited 4g data plan.
This happens only when using the "phone" APN (http://mmsc.mobile.att.net). But when i use the wap.cingular APN, no such issue. But obviously, with this APN, the speeds are unknown (speedtest app reports connectivity issue, but data works fine across all apps. And from feel, its definitely hspa with a H in the display)
EDIT: located in bay area.
I have also found today that sometimes toggling airplane mode on and off clears it up too
Sent from my Nexus 4 using xda premium
I have the same problem, but on Tmobile. I believe a lot of people are having this issue on tmo, there are several threads on it and one in tmo's forum too.
No one knows what's going on yet..
Transmission sent from my badass Nexus 4.
I used to have this problem on AT&T. Solved it. It depends on what dataplan you have and what IMEI number your number is tied to. Tell me your details and I can try to help.
backtoreality15 said:
I used to have this problem on AT&T. Solved it. It depends on what dataplan you have and what IMEI number your number is tied to. Tell me your details and I can try to help.
Click to expand...
Click to collapse
Yeah I have that problem in the same bay area.
Reboot (not very practical) or making a call fix it. I'm on a n4 imei with the 4G (hspa not lte) unlimited personal smartphone plan.
godefoy said:
Same here in Miami on att straight talk well but you can't beat 45 a month
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You certainly can, with actual service..
for those on straight talk using att... line three and four of your apn. proxy and port. delete those. this will stop you from having to go through the starght talk servers in chicago. this should speed you up and hopefully fix you up. its also rumored to keep you from being throttled once you hit the threshold.
the same proxy trick can be done for those on att. i am not on t-mobile so i cannot speak for those.
it goes without saying... if you have never manually entered your apn since you got the nexus.... you need to find the correct apn and enter it. just inserting a sim card is not how you get the apn. it has to be entered manually or flashed in a modem (for carrier phones).
for those on att or att straight talk. all you need is one apn. and enter your phone and mms on the same one.
phermey said:
for those on straight talk using att... line three and four of your apn. proxy and port. delete those. this will stop you from having to go through the starght talk servers in chicago. this should speed you up and hopefully fix you up. its also rumored to keep you from being throttled once you hit the threshold.
the same proxy trick can be done for those on att. i am not on t-mobile so i cannot speak for those.
it goes without saying... if you have never manually entered your apn since you got the nexus.... you need to find the correct apn and enter it. just inserting a sim card is not how you get the apn. it has to be entered manually or flashed in a modem (for carrier phones).
for those on att or att straight talk. all you need is one apn. and enter your phone and mms on the same one.
Click to expand...
Click to collapse
My internet sucks. I can't even YouTube a video on high quality. Signal even shows "4g" and 4 bars but nope.. I wish there was a fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium
Roshi69 said:
I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Glad I'm not the only one, I posted last night about it. I thought the wireless was the issue too but I think that's the dodgey wireless router in this building. Maybe we need to change APN settings too? I'm on orange.
I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium
Roshi69 said:
I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium
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Click to collapse
I've tried that too. Tried restarting, switching off all wireless connections, etc. Not working well. Now I can't get the h on my wireless icon either.
http://orangeservicestatus.co.uk/ <--- I think I found out why... :/
BTW I spoke to an orange customer service representative on the phone earlier. He said he'd pass on the information to the technical department since I mentioned that a lot of people were complaining online about connection issues recently. My data connection was back to normal late afternoon. How is yours?
I use mine on 3 Network and must admit it's the fasted thing ever. I thought HTC was good but this Nexus is best by far. I left Orange a short while ago as they're useless.
I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium
dave83uk said:
I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Really? I haven't checked this on mine, I doubt this could be the problem? I wish orange had an official service status website or something instead of the 3rd party twitter based one... lol
Can anyone shed some light on this? When I'm on the subway in Boston, I'm admittedly in awe of those that can use there phones while deep under the streets of Boston. The tunnels here are wired for the GSM carriers (and Verizon too think). The day I got my phone I was riding home enjoying going through all the features and settings of my brand new phone.Under the roaming section in settings, I noticed an option for GSM Data Roaming. Out of curiosity, I checked it off and within seconds, I had a 3G signal! Trust me when I say, for where I was in the tunnel, that NEVER happens. I tested it by sending texts and even making a call and both seemed to work.
Can anyone shed some light on this? Is this something new that maybe I've just never noticed in a Sprint phone before? How much is Sprint going to soak me for if I used it on a regular basis?
whouston.jr said:
Can anyone shed some light on this? When I'm on the subway in Boston, I'm admittedly in awe of those that can use there phones while deep under the streets of Boston. The tunnels here are wired for the GSM carriers (and Verizon too think). The day I got my phone I was riding home enjoying going through all the features and settings of my brand new phone.Under the roaming section in settings, I noticed an option for GSM Data Roaming. Out of curiosity, I checked it off and within seconds, I had a 3G signal! Trust me when I say, for where I was in the tunnel, that NEVER happens. I tested it by sending texts and even making a call and both seemed to work.
Can anyone shed some light on this? Is this something new that maybe I've just never noticed in a Sprint phone before? How much is Sprint going to soak me for if I used it on a regular basis?
Click to expand...
Click to collapse
Weird, have you asked sprint to unlock the phone? I've been trying to use my LS980 on GSM and have not had any luck until now. Sprint won't help either which sucks...
I haven't been able to confirm what and when roaming charges would apply. I was talking with a tech in a corporate store and he said there are no charges for roaming. Not sure I believe that though.
Sent from my LG-LS980 using XDA Premium 4 mobile app
whouston.jr said:
I haven't been able to confirm what and when roaming charges would apply. I was talking with a tech in a corporate store and he said there are no charges for roaming. Not sure I believe that though.
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I'm not sure I believe there isn't a cost on roaming. Hopefully when a sprintless unlock comes out I can just use a local SIM card internationally.
I'd love to know if this will work. I may have a chance to tell next week when I'm in an area with not much Sprint coverage.....
arehm said:
I'd love to know if this will work. I may have a chance to tell next week when I'm in an area with not much Sprint coverage.....
Click to expand...
Click to collapse
Please keep us informed. I live in North Texas, an area known for temperamental Sprint service. I get the roaming messages all the time. Even call Sprint to make sure its not a problem. I don't question the roaming with them, I just show concern as a customer that they won't charge me (Shoot Verizon sure did). But the reps get all hush hush when I ask about what service level is truly available in my area. Often, they refer me to a coverage map. If I wanted that I'd just Google it.
Sent from my LG-LS980 using Tapatalk
Yeah Sprint is really annoying when it comes down to unlocking their devices,I'd like to know if anyone has unlocked theirs
Sent from my LG-LS980 using Tapatalk
Have not had any luck yet. Does not want to register on the gsm network.
Sent from my LG-LS980 using xda app-developers app
Been with sprint for years and never paid for roaming once. Look at your plan and see if roaming is included. It means domestic roaming. I believe if you talk on roaming for an exorbitance amount of hours or use a large about of data while roaming. I think if you google the amount for roaming that is excessive you'll find the answer. So use the roaming if it's available but don't watch an online movie well roaming.
Roaming is not the issue. The phone doesn't want to connect to it even when forced.
Sent from my LG-LS980 using xda app-developers app
Does anyone know how to boost signal or increase power of antenna!
Here is my problem:, I have a rooted Sprint Galaxy S4 and I work at Atlanta Airport.. My meter shows I have 3 bars and 4 g is connected but I have miserable speeds not even 1meg a second..... My coworkers have Verizon and t mobile and there's be there incredible!
Does anyone know of any fixes or tweaks that I can do to boost my power to my antenna? I do not mind if it uses too much battery because my phone is plugged in most of the day . I have flashed mf9 and now on mja hoping that the baseband would change something for me but nothing works. Anybody know anything that will help? Thank you all in advance.
Sincerely, hopeless
Sent from my SPH-L720 using XDA Premium 4 mobile app
If it's stock, you can just go into settings and update all of your settings. Restart the phone and see if your signal has increased.
If not, you can flash a new model via Odin.
longred1 said:
Sincerely, hopeless
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Click to collapse
That's the answer to your question. But seriously, there is nothing you can do to improve on an issue that is on Sprint's end, without changing carriers. Don't waste your time flashing modems. The price we pay for unlimited data is Sprint's crappy network. To give you an idea, I can't get 4G in downtown Manhattan.
sputnik767 said:
That's the answer to your question. But seriously, there is nothing you can do to improve on an issue that is on Sprint's end, without changing carriers. Don't waste your time flashing modems. The price we pay for unlimited data is Sprint's crappy network. To give you an idea, I can't get 4G in downtown Manhattan.
Click to expand...
Click to collapse
? Try the latest modern, nae. Update your prl and profile after flashing it.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Some phones have (had anyway) a jack under the battery for a real external antenna. If your phone has that you could get a little microwave antenna from a local radio shop clip it on and put them both on your desk. A bit cumbersome but this is your only real solution unless a new tower is added by your carrier.
Sent via mobile
What are you getting on 3g op?
leaderbuilder said:
? Try the latest modern, nae. Update your prl and profile after flashing it.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I realized that flashing different modems is a waste of time a long time ago, back when I had my Evo and S2. It doesn't do anything significant regarding network speeds or signal strength (that can't be attributed to network load or latency). Anything you do to your device will not fix Sprint's crappy network. While I have seen speeds similar to what you posted (and better), I average less than 10 Mbps on LTE, and that is assuming I get LTE in the first place. This has not changed through the various baseband updates that my phone received.
For the record, I am on NAE, and have been trying to get 4G in parts of downtown Manhattan since I got my device a year ago. Still waiting. If not for unlimited data, I would have dumped sprint years ago. My GF has the same phone on AT&T, and gets LTE practically everywhere. There are places that she has LTE where my phone struggles with 3G.
I never seem to be in 3g...it always shows 4G and 3/4 bars. I've purchased the force roaming prl helper and it does not help data. Nor do I think it is supposed to. I was only doing it so I could put a lot of roaming data on the account so that sprint would try and kick me out of my contract!
I think I will go with T Mobile.
Sent from my SPH-L720 using XDA Premium 4 mobile app
I had flashed MJA and mk2 with no help. I tried NAE but could not get wifi working on it so I gave up. I just don't believe that NAE will be any better than the other ones so I gave up!
Sent from my SPH-L720 using XDA Premium 4 mobile app
longred1 said:
I never seem to be in 3g...it always shows 4G and 3/4 bars. I've purchased the force roaming prl helper and it does not help data. Nor do I think it is supposed to. I was only doing it so I could put a lot of roaming data on the account so that sprint would try and kick me out of my contract!
I think I will go with T Mobile.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Seriously. You are pathetic to force roam your phone so Sprint would kick you out for excessive roaming. Grow some and pay your ETF if you are serious about leaving sprint or trying out a different company.
Just based on that sentence I personally refuse to help you out at all.
Sent from my SPH-L720 using Tapatalk
With two phones it is close to $650! You pay it for me smart guy! Why should I have to pay, when Sprint is not providing a service that I am paying for? Would you not be upset if you are paying $150 a month or something that sucks?
Sent from my SPH-L720 using XDA Premium 4 mobile app
longred1 said:
With two phones it is close to $650! You pay it for me smart guy! Why should I have to pay, when Sprint is not providing a service that I am paying for? Would you not be upset if you are paying $150 a month or something that sucks?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You know what you signed up for. If you didn't know Sprint was crap in your area I have to say that is your own fault for not doing some research to see what provides the best and most affordable service before you signed the contract. Since you signed it suck it up and deal with it. I have 5 lines with Sprint so it would be over $2000 to pay ETF if I planned on leaving , which I dont. And I'm paying almost $80 more a month. Yeah sometimes the service does suck and 3G data speeds can be horrific at times. But I know Sprint provides me with the most reliable service for texting and making calls (the true function of a phone) for the cheapest price. So I deal with it.
You can sell the two phones and that will cover most of the ETF. Then move on to another company. Did you even think or consider this option?
Sent from my SPH-L720 using Tapatalk
Just started today, and has been going on for most of the day:
Keep getting a notification saying Data Service is Blocked.
Reset my APN thinking it was that.. no go..
I'm on At&t
Anyone else Having this issue... I know if I call AT&T they are going to be clueless.
What version of OOS are you using? I had my network just complete lose service one time, had to reboot to recover. I have T-Mobile.
Binary Assault said:
What version of OOS are you using? I had my network just complete lose service one time, had to reboot to recover. I have T-Mobile.
Click to expand...
Click to collapse
AT&T
4.5.5
Reboots aren't helping much.
Instead of reseting the APN go make a new one based on the settings suggested by AT&T. I had some data issues on T-Mobile and I noticed the was a couple of differences in the APN (hipri, supl) things like that. Nothing major but I had slower speeds and some apps couldn't connect. I created a new APN and everything has been butter since.
Jonathan.Parker2005 said:
Instead of reseting the APN go make a new one based on the settings suggested by AT&T. I had some data issues on T-Mobile and I noticed the was a couple of differences in the APN (hipri, supl) things like that. Nothing major but I had slower speeds and some apps couldn't connect. I created a new APN and everything has been butter since.
Click to expand...
Click to collapse
Deleted all, created a new one based on: https://www.att.com/esupport/article.html#!/wireless/KM1062162
Hey I am on t mobile too and for me it does say lte next to the network bar but there an exclamation mark. Any ideas ?
neelpatel99 said:
Hey I am on t mobile too and for me it does say lte next to the network bar but there an exclamation mark. Any ideas ?
Click to expand...
Click to collapse
Have you checked your data limits? Mine was maxing out at 1GB and it shut of the data. I had to go in and set it to not turn off data and I raised the limit to 1TB.
I did check the data and I have barely used like 500mb.
I read about AT&T banning the use of a note fan edition based on the information provided by the imei.. The person had called to activate and optimize the data connection on their device.. A few hours later they had constant no service whatsoever.
Sent from my OnePlus 5 using XDA Labs
MrWilsonxD said:
I read about AT&T banning the use of a note fan edition based on the information provided by the imei.. The person had called to activate and optimize the data connection on their device.. A few hours later they had constant no service whatsoever.
Sent from my OnePlus 5 using XDA Labs
Click to expand...
Click to collapse
My sim came from my 3t, which didn't have the issue.
Support had me factory reset it, didnt have the issue all evening.
I get into work this morning and it starts popping up every minute..
I'm wondering if its a signal issue?
When it happens, its in the process of changing from H+ to lte+
DjCalvin said:
My sim came from my 3t, which didn't have the issue.
Click to expand...
Click to collapse
Yeah, the same argument could go for the guy who brought his sim from a note 5 to the fan edition.. It was just a possibility..
Sent from my OnePlus 5 using XDA Labs