Database Users

How do I get at&t to fix their tower?

When I first joined At&t I was pleasantly surprised at data speeds I got at my office and home. 120 - 200 KBps at work and 300 - 500 KBps at home.
However beginning in February network speeds have dropped to just 2 - 8 KBps at my office. Network speeds remain unchanged at home.
I have called At&t on numerous occasions requesting that they repair the local tower to no avail.
It will be one month since the tower stopped working on March 7th.
I am at the beginning of a 2 yr contract. What are my options.
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Are there any coworkers/colleagues with the sake problem, or just you? Because you can't do much on your own, but when there are others with the same problem you can call at&t again.
Sent from my Desire HD using XDA App

My co-worker has an iPhone 4 with at&t and when I asked her to run speedtest.net she got the same results. But she doesn't use her phone for data so she isn't really affected.

keep calling!!!

keep on it then they will get it done

Well I suspect that at&t will never fix the tower. Regardless they have until 3/10/11 or i'll be leaving.
Sent from my SAMSUNG-SGH-I897 using XDA App

Climb the tower yourself. Fixit!

androidcues said:
Climb the tower yourself. Fixit!
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Very funny. I probably would if I could.
I decided to run speedtest while taking a walk near my job and I have discovered that the data dead zone covers most of little Italy in the Bronx.
Oh and i'll be joining you at Tmobile .
I don't like what I have been hearing about Verizons plans to arbitrarily throttle data speeds over it LTE network.

AT&T
I've yet to find a way to inspire AT&T to fix small problems. Good luck with a tower.

actually there is something you can do yourself. im actually an AT&T employee, i work in a rural area, so we get many complaints about signal strength, if you actually call the big office, and tell them your situation, they will send you a "micro cell". what that is, is basically a cellphone amplifier for your house, it will boost signal strength. were currently the only US company to offer this. i hope this helps
edit
feel free to check out more info here
http://www.wireless.att.com/learn/why/3gmicrocell/

soraxd said:
actually there is something you can do yourself. im actually an AT&T employee, i work in a rural area, so we get many complaints about signal strength, if you actually call the big office, and tell them your situation, they will send you a "micro cell". what that is, is basically a cellphone amplifier for your house, it will boost signal strength. were currently the only US company to offer this. i hope this helps
edit
feel free to check out more info here
http://www.wireless.att.com/learn/why/3gmicrocell/
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Yea, that's cool, but what I suspect is happening in this guy's case is over-saturation of the AT&T network which is a common problem. I was with AT&T from like 1994 until 20010 when I finally ditched them for Verizon. (Funny how I as soon as I switched, 3G was turned on in my area) Where I live, I'm in a rural area and with 3G speeds under AT&T during off peak hours, I can see speeds up to 3Mbps and higher, but during the day you can just forget getting anything done. If I go into town, I'm hosed constantly.
I have family that works for AT&T as well as myself doing some consulting work for them, and their business plan in my area just sucks.

It appears that at&t has instituted a partial fix network speeds have increased from only 2 - 8 KB/s to 30 - 45 KB/s.
Which suggest that they have restored 3g but have yet to restore 4g.
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At&t let me walk from my contract by providing non existent service..There response where that they were installing new towers very close to my house and they wouldn't be functional for 9 months..

Nine months to install a tower??? What is at&t smoking?
I was on vacation a few years ago and I watched Sprint install a new tower in 3 days and initialize it a week later.
I would have stayed with Sprintpcs but there service is very weak where I work.
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speedy1979 said:
My co-worker has an iPhone 4 with at&t and when I asked her to run speedtest.net she got the same results. But she doesn't use her phone for data so she isn't really affected.
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more of this. iphones take screen shots when the power and home buttons are pressed at the same time. have a number of these people send you the screen shots and then send them all to at&t. its really the only way to do it. do it relentlessly. do not stop emailing them until they respond with a real answer and not an automated answer.
ps- i know you said it doesnt really effect her because she doesnt really use her phone for data. keep in mind that it doesnt really matter, and you can still use her screenshot as evidence that you are not receiving the full service you pay for every month.

Thanks for all your replies. The tower has apparently been fixed or a new one added. Network speeds have actually increased to 220 - 300 KB/s.
So i guess switching to tmobile wont be necessary after all.
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disreguard this , i didnt see the last post (xda should allow users to delete their posts within 5-10minutes imo)

speedy1979 said:
It appears that at&t has instituted a partial fix network speeds have increased from only 2 - 8 KB/s to 30 - 45 KB/s.
Which suggest that they have restored 3g but have yet to restore 4g.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
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4g is fast. thanks

Letter of warning from sprint concerning roaming.

Gosh, got a letter of warning from sprint yesterday. For a couple of months I'd been using the .00001 hack to use Verizon's network. A couple if weeks ago I switched to a normal prl.
They sent me a letter explaing that if ididnt trim back my data roaming, they would shut off my phone. Having done a cost comparison, I can't afford to switch companies. I'm on a sprint employees plan that was linked to sero. Plus the other folks don't allow unlimited data anymore.
Just wanted to give a caution to those of us using the prl hack, they are watching. Thankfully I'd made the switch before I even got the letter and now have roaming blocked with cyanomod v7
Sent from my PC36100 using XDA App

You are lucky that you only received a warning. There are plenty of reports here from people that were not given a choice to terminate service with Sprint. They most defiantly keep a lookout for excessive roaming.

I wonder if it matters on location or how you use their data. I used to do a lot of roaming and never got a letter like that.
Also do you mind linking me to the roam/prl hack?
Sent from my PC36100 using xda premium

I actually asked a Sprint rep if i could force my phone to roam permanently on Verizon and what the repercussions were. She asked me kinda stunned, why would you want to do that? I told her so i could get the data speeds that sprint can't provide. She told me that they would catch it immediately because many, many people are doing that.

SilverStone641 said:
I actually asked a Sprint rep if i could force my phone to roam permanently on Verizon and what the repercussions were. She asked me kinda stunned, why would you want to do that? I told her so i could get the data speeds that sprint can't provide. She told me that they would catch it immediately because many, many people are doing that.
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Funny answer
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If I were to do this, would this be a way to opt out of sprints contract?

hoshmosh said:
If I were to do this, would this be a way to opt out of sprints contract?
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basically... yes

I got one of those letters after three months of roaming. We're both lucky they didn't can us lol.
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Baby_Phil said:
I got one of those letters after three months of roaming. We're both lucky they didn't can us lol.
Sent from my PC36100 using xda premium
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Question- was the roaming speeds that much better? or rather how much better is it

playya said:
Question- was the roaming speeds that much better? or rather how much better is it
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I personally dont get above 100kbps down or up on sprint, even with full bars. When roaming on Verizon, I can easily get 2mbps down, even with 1 bar.

playya said:
Question- was the roaming speeds that much better? or rather how much better is it
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I've been using the 0001 PRL and my speeds have improved a decent bit. I seem to be able to buffer Netflix and play an online game like Galcon with less noticeable lag.
The sad thing is, right when I got the EVO 4G, within the first few months, Sprint's 3G speeds easily beat Verizon's. Verizon's speeds are good, but not great, but Sprint's network has been so congested that it merely offers mediocre speeds for me now.
I also don't get voice signal with Sprint at my new place, whereas the Verizon prl gives me signal.
I'll just switch back to a Sprint PRL as soon as I get a warning letter.

I switched back because I didn't see a noticeable speed difference in my area.
Sent from my PC36100 using XDA App

Well Sprint gonna release EVDO REV B which will give us EVO users 5mb down and 1mb up on 3G but for the EVO 3D user and epic 4G touch will get 14mb down and 10mb up on 3G
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sitlet said:
I personally dont get above 100kbps down or up on sprint, even with full bars. When roaming on Verizon, I can easily get 2mbps down, even with 1 bar.
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+1
Sent From Inside My EG8

How do I change my prl to that Verizon one?
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pfcland said:
Well Sprint gonna release EVDO REV B which will give us EVO users 5mb down and 1mb up on 3G but for the EVO 3D user and epic 4G touch will get 14mb down and 10mb up on 3G
Sent from my PC36100 using Tapatalk
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Whens that going to happen & when they release it do we have to update PRL, how does that work?

sitlet said:
I personally dont get above 100kbps down or up on sprint, even with full bars. When roaming on Verizon, I can easily get 2mbps down, even with 1 bar.
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Yep same here. I have a constantly open ticket at Sprint for their poor data. I told them this when asking if i could roam permanently. I told them that roaming on any other network was faster then Sprint.

Where is the link for changing the PRL to .0001

Verizon PRL hack link below
http://forum.xda-developers.com/showthread.php?t=696073
Sent From Inside My EG8

for the people that got the warnings, how much roaming data did you use for the past few months? What is considered excessive?

Force roam

Seriously, is there really only ONE roam contrl app out there? Planning to root because my signal at home blows. Spent the day checking out my options, and right now they seen very limited.
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AcesandEights said:
Seriously, is there really only ONE roam contrl app out there? Planning to root because my signal at home blows. Spent the day checking out my options, and right now they seen very limited.
Sent from my SPH-D700 using XDA App
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App called Roam Control is the best one I ever used. Worth the price. In my opinion.
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AcesandEights said:
Seriously, is there really only ONE roam contrl app out there? Planning to root because my signal at home blows. Spent the day checking out my options, and right now they seen very limited.
Sent from my SPH-D700 using XDA App
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It works and the dev is one of the most responsive i've ever seen (he lurks on xda, in fact he might post here) so......... Buy it.
Be sure to run roam control once before you need it to configure the license so you arent up the creek without a paddle in a low signal area as the app can't check the license without internet access.
Sent from my SPH-D720 using Tapatalk

Get an airave to fix the signal. Sprint will send you a free one.

You can use Qpst to force load a verizon prl. There is a thread on the evo forum walking you through it. I would say roam control will be much easier/better solution though because you can witch back and forth as needed. Using the vzw prl will force you onto the vzw network 100% of the time.
Sent from my SPH-D700 using XDA App

Not going to pay for an airave even though they say its free. Price for an app is not a problem. Every other type of app has more than one to choose from. I'm sure the dev is a good guy, I just like to have choices
Sent from my SPH-D700 using XDA App

lynyrd65 said:
It works and the dev is one of the most responsive i've ever seen (he lurks on xda, in fact he might post here) so......... Buy it.
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I love the app, but I don't find the dev responsive from my only e-mail to him.
A couple of months ago, I sent him a note with a suggestion or two, and no response. I was kind of disappointed, but was just hoping that he read them and was going to implement them in a future relaese.

Why wouldn't you use an Airave ? You can call 877.775.4886 and let them know your signal blows at home. I use my Airave with four phones on it currently and it's great always having full bars and no dropped calls even in my basement. Give it a try...

I'm in an area with decent Verizon but crappy Sprint coverage. I've heard forcing roam is used to get booted sans ETF. I'd love to do it but don't wanna get a letter from Sprint. Whatdaya think?

Currently, only good roaming app is roam control.
Like above post said, there is way to manually load up 00001 Verizon PRL using QPST. There is a thread here or in dev section. This gives you good speed but you are on Verizon 100% of the time and I heard that Sprint might catch you and block 3G access somehow.
What I am using is 11115 PRL. This is Sprint PRL that let you roam 3G. Normally when there is Sprint tower nearby, this PRL will not let you roam, but using the app, I can force roam. I use it when Sprint is giving me ****ty data.
---------- Post added at 02:37 PM ---------- Previous post was at 02:31 PM ----------
hammerbrain said:
I'm in an area with decent Verizon but crappy Sprint coverage. I've heard forcing roam is used to get booted sans ETF. I'd love to do it but don't wanna get a letter from Sprint. Whatdaya think?
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I am actually experimenting the possibility, but I think Sprint is blocking my access to Verizon 3G when I am trying. Whenenver I start to use heavy data stuff like netflix, the 3G roaming becomes unstable and disconnects. So I just use it when I am in need of data but Sprint is giving me way to slow connection.

I just wish our phones would react properly to Roam Control. I'm in Central Florida and apparently it only forces roaming to one frequency, not all frequencies.
Q: When I select "roam only", why does the phone have no signal?
A: Chances are you have a Samsung phone, right? Samsung phones have different behavior - when in "roam only", they only roam on the 800mhz frequency band. There are areas in the US that are 1900mhz only, which means that Samsung phones will not get a signal in those areas.
https://sites.google.com/site/roamcontrol/faq
f'in Samsung screws me again.

Official cyanogen mod has a force roam feature built in. You just check the box and it roams uncheck and it stops roaming
Deca's cyanogen doesn't have that functionality yet, but it will when it becomes a part of official cm
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phdeez said:
I just wish our phones would react properly to Roam Control. I'm in Central Florida and apparently it only forces roaming to one frequency, not all frequencies.
Q: When I select "roam only", why does the phone have no signal?
A: Chances are you have a Samsung phone, right? Samsung phones have different behavior - when in "roam only", they only roam on the 800mhz frequency band. There are areas in the US that are 1900mhz only, which means that Samsung phones will not get a signal in those areas.
https://sites.google.com/site/roamcontrol/faq
f'in Samsung screws me again.
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It's a bug of the phone itself. I've been in areas where Verizon 1900 was present and no Sprint signal around. My son's Touch Pro 2 had full VZW signal and my Epic had zero signal.

A_Flying_Fox said:
Official cyanogen mod has a force roam feature built in. You just check the box and it roams uncheck and it stops roaming
Deca's cyanogen doesn't have that functionality yet, but it will when it becomes a part of official cm
Sent from my SPH-D700 using XDA Premium App
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One more reason I'm looking forward to CM7...
digiblur said:
It's a bug of the phone itself. I've been in areas where Verizon 1900 was present and no Sprint signal around. My son's Touch Pro 2 had full VZW signal and my Epic had zero signal.
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Oh, I understand, it's just disappointing... I also used to have a TP2 and loved the working forced roaming on it... Funny how a 4yo phone has more functionality than a <previously> flaghship 4G phone... If the HTC Shift had a larger screen I would have gone with that.

One. Its not free. I'm paying 130 per month, shouldn't have to install tower and pay taxes on it. Two. Not into helping neighbors receive better signal by pigybacking on MY internet that I'M paying for.
My question is still the same. Is roam control the only app. Pretty sure its is good. Just like any other apps, some work better for some people and not other.
Sent from my SPH-D700 using XDA App

AcesandEights said:
One. Its not free. I'm paying 130 per month, shouldn't have to install tower and pay taxes on it. Two. Not into helping neighbors receive better signal by pigybacking on MY internet that I'M paying for.
My question is still the same. Is roam control the only app. Pretty sure its is good. Just like any other apps, some work better for some people and not other.
Sent from my SPH-D700 using XDA App
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I've had an airave for 2 years the cost??? NADDA They even upgraded it to the Data model after I complained about having lousy data at home too.
You can control who has access to both your wireless network and your airave. I'm sure you already know that so I say TROLL

Well, cs said I would be paying the tax on it, and I couldnt control who has access. Still no answers on whether or not there are other apps.
Sent from my SPH-D700 using XDA App

That has been answered, I count, 3 times already. Just because its not the answer you're looking for, doesn't mean its not been answered.
So for the last time, yes, Roam Control IS CURRENTLY the only roaming app.

Yes you can control who accesses it. I currently only have family and friends numbers allowed to make calls. It is simple and the csr is an idiot. Nothing new.

Thank you zett, will call them back. As for the question being answered about other apps, it hasn't. It was only said roam control was the best, as if there is more than one. Not looking to ruffle feathers, but I am able to comprehend what is written. When it is said the only good roam control app is roam control, it implies the existence of others. A simple yes or no will have done. Thank you all, and may the best of the day find you.
Sent from my SPH-D700 using XDA App

AIO Wireless (AT&T mvno)

http://www.aiowireless.com/home.html
Has anyone tried this yet? I'm definitely gonna be ordering a sim (theryre only $9.99) and giving it a go next month
Sent from my Nexus 4 using Tapatalk 4 Beta

Not available in South Dakota.
What are the rates? It's kind of stupid that they won't even let you shop if they don't serve your area.
EDIT: Ok, the coverage map down the page says they cover my city. When I type in my zip in that map, it locates it fine and I have coverage. When I got to shop for plans and type my zip in, it says they don't cover me. Seems like they need to update/sync their database. Although, I'm getting the same message that I got a few weeks ago about being only in 2 cities at the moment, maybe they just need to update their validator on the page?

Oops, I read on a website that it was available nationwide now, I guess not but the rates are $40 for 250 mb of HSDPA, 55 for 2 GB, and 70 for 7 GB, all with a soft cap to edge data afterwards.
Sent from my Nexus 4 using Tapatalk 4 Beta

For 70$ on T-Mobile I can get unlimited 4g and everything elce
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2

lowrider262 said:
Oops, I read on a website that it was available nationwide now, I guess not but the rates are $40 for 250 mb of HSDPA, 55 for 2 GB, and 70 for 7 GB, all with a soft cap to edge data afterwards.
Sent from my Nexus 4 using Tapatalk 4 Beta
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That's pricier than StraightTalk.

EvoXOhio said:
That's pricier than StraightTalk.
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It is but at least you don't have to worry about random throttling, since the data limits are clearly defined. I used to be in st at&t, their throttling is a joke. Ditched them after a month
Sent from my Nexus 4 using Tapatalk 4 Beta

IRX120 said:
For 70$ on T-Mobile I can get unlimited 4g and everything elce
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
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Of course tmo is a better deal, but in many areas (mine included) at&ts network is waaaay better than tmo.
Sent from my Nexus 4 using Tapatalk 4 Beta

lowrider262 said:
Of course tmo is a better deal, but in many areas (mine included) at&ts network is waaaay better than tmo.
Sent from my Nexus 4 using Tapatalk 4 Beta
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And I can personally vouch for this exact scenario. AT&T covers the entire city of Marshall and all of the outskirts, whereas T-Mobile only covers the "downtown" area. I live JUST outside of downtown and get NO service whatsoever. I told T-Mobile to kiss off and have been using H2O Wireless for maybe a week or so and it's been nothing but pleasurable. The service "just works." I'll definitely be switching to AIO when it's available nationwide because their customer service seems to be state-side, whereas H2O is outsourced and VERY difficult to work with and they have no patience. Definitely crap customer service but hey, you get what you pay for I guess?

esmith972 said:
And I can personally vouch for this exact scenario. AT&T covers the entire city of Marshall and all of the outskirts, whereas T-Mobile only covers the "downtown" area. I live JUST outside of downtown and get NO service whatsoever. I told T-Mobile to kiss off and have been using H2O Wireless for maybe a week or so and it's been nothing but pleasurable. The service "just works." I'll definitely be switching to AIO when it's available nationwide because their customer service seems to be state-side, whereas H2O is outsourced and VERY difficult to work with and they have no patience. Definitely crap customer service but hey, you get what you pay for I guess?
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From what I read aio is actually owned by at&t kinda like how gosmart mobile is owned by tmo. So hopefully it will be decent. Even though max DL speeds are capped a 4 mb/s, that's way more than I need just to surf the web or occasionally watch a YouTube video. Plus I'm getting real sick of tmos crappy building penetration & low-latency data connection.
Sent from my Nexus 4 using Tapatalk 4 Beta

All right. Old thread, I know but I didn't know where else to ask this and I figured it'd be better to revive an old thread rather than make my own.
I really want to use Aio this coming month (billing cycle ends in a few days) but I'm having troubles finishing my order. As posted earlier, I live in SD, not one of the "beta cities". I can now get into the site, shop plans and devices and whatever. The only problem I have right now is I can't check out. I'm in my cart and I press the "Continue" button, and nothing happens. I don't get redirected, I don't get a prompt, nothing. I'm just wondering if anyone else is getting that problem, or if maybe it's doing another location check, and I'm failing it (because they are either not nationwide yet or they haven't updated this page to reflect that they are). Or maybe they removed the window popup that says I'm not in those beta cities but forgot to remove the actual check?
In any case, if someone has some spare time, could they go to their site, add something to the cart, and try checking out? Just see if you can get to a screen that prompts for a payment method or something? I get nowhere and I want to try their 7gb plan.
And side-bar: OP, did you actually go with this service? How's the quality? Are you satisfied?

I ordered a sim and the $55 plan last night. I've been using straight talk byod for well over a year and it's just slow and annoying. I'd rather pay a little more and hopefully get better speeds.
Who's used it? Comments?
Thanks
Sent from my Nexus 4 using Tapatalk 4

scottx . said:
I ordered a sim and the $55 plan last night. I've been using straight talk byod for well over a year and it's just slow and annoying. I'd rather pay a little more and hopefully get better speeds.
Who's used it? Comments?
Thanks
Sent from my Nexus 4 using Tapatalk 4
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I'm in Cape Canaveral Florida, and I switched to AIO for one month and the data speeds were under 1Mbps!!! I called their tech support and they said there was an outage in the area and it would be fixed in a few days, data speeds got up to just over 1Mbps and stayed there for the remainder of my month. I even had my IMEI changed to a 4G phone to see if that was the issue, tried several APN settings, with no luck. I went back to T-mobile. AIO had better coverage but the data was just too slow.

tigertechmi said:
I'm in Cape Canaveral Florida, and I switched to AIO for one month and the data speeds were under 1Mbps!!! I called their tech support and they said there was an outage in the area and it would be fixed in a few days, data speeds got up to just over 1Mbps and stayed there for the remainder of my month. I even had my IMEI changed to a 4G phone to see if that was the issue, tried several APN settings, with no luck. I went back to T-mobile. AIO had better coverage but the data was just too slow.
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T-Mobile here has crap service where I am. Att and all the mvno's they have are the best around here. I don't need super fast speeds, just stability. It will be here Monday says UPS so we'll see.
They shipped my stuff ups 2nd day air for free.
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Sick of Verizon over priced services

What prepaid carrier do you recommend. I don't travel I live in the city.
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lilmeanz said:
What prepaid carrier do you recommend. I don't travel I live in the city.
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Im thinking of switching to simple mobile. They say bring your own phone and they can switch you from any factory unlocked device. Not sure if it works with the N3 but their prices seem really good. 60 bucks for unlimited everything.
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I think pretty much any carrier offers prepaid, if you bring a device, or buy one outright with no contract.
In that case I would look and see what kind of reception you get with sprint and tmobile. Only ones still w/unlimited data.
If one of those gets you a good signal I'd go with that. Otherwise straight talk or something like that.

stryver said:
Im thinking of switching to simple mobile. They say bring your own phone and they can switch you from any factory unlocked device. Not sure if it works with the N3 but their prices seem really good. 60 bucks for unlimited everything.
Sent from my SM-G900V using XDA Free mobile app
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How did you get 60$? It's $50~$80. 1, 3, 5, unl.

lilmeanz said:
What prepaid carrier do you recommend. I don't travel I live in the city.
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And what city is that? My magic crystal ball is broken. How can someone recommend a carrier if we don't know where the hell you are or what carriers are available in your "city."

SirBindy said:
And what city is that? My magic crystal ball is broken. How can someone recommend a carrier if we don't know where the hell you are or what carriers are available in your "city."
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well it does say "memphis" under his user name.....just saying

Thanks I was just wondering what other providers will work with Verizon phones

Hows the Tmobile service in your area? Im using my Verizon Note 3 on Metropcs which runs off Tmobile. The service is great here in the Houston areas. I get 4gLTE but you might not, depending on your area. At the very least you should get HSPA+. I use about 30gb of 4gLTE data a month and never get throttled. I pay $60 a month with taxes included.
Sent from my Galaxy Note S5

lilmeanz said:
Thanks I was just wondering what other providers will work with Verizon phones
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As others have asked where are you located? It looks like Memphis. T-Mobile if you live in a big city. However if you every leave to smaller towns you are screwed. People I know have gone to Straight Talk said the same towers of all the big carriers is a joke as they deal with allot of dropped calls or no service.

Yeah I might just pick up a Verizon prepaid sim for now

I here simple wireless is pretty decent.

Anyone have tmobile on Verizon phone? How's mms and data
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Verizon phones also work on Page Plus cause its Verizon's network but 3G only