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For three days I have been unable to reset to Samsung original standard rom.
I wipe the phone by doing a factory reset using the phone options, then I flatten the phone by using odin and XXUDMJ7.tar.md5.
Yet it still say's custom when I put the phone in download mode? is there any tool that will either bring the phone out of this custom rom state or brick the motherboard so that its unreadable?
As a result of being unable to flatten the phone I have no wifi with this this phone now
samuel clarke said:
For three days I have been unable to reset to Samsung original standard rom.
I wipe the phone by doing a factory reset using the phone options, then I flatten the phone by using odin and XXUDMJ7.tar.md5.
Yet it still say's custom when I put the phone in download mode? is there any tool that will either bring the phone out of this custom rom state or brick the motherboard so that its unreadable?
As a result of being unable to flatten the phone I have no wifi with this this phone now
Click to expand...
Click to collapse
Yeah it will say custom if you are rooted there's a opinion in wanam will get it off
Have you tripped KNOX? - If you rooted the phone it'll never say Official again, to get the device to show official you need to install Xposed framework and Wanam and change status to official via that.
As for the no WiFi - not too sure, download mode > factory reset > flash Stock ROM > wipe cache > start up and see. only thing I can think of
PS Make sure Reactivation Lock is OFF
Thanks will this fix the wifi not turning on at all?
samuel clarke said:
Thanks will this fix the wifi not turning on at all?
Click to expand...
Click to collapse
If you are rooted still flash this with Cwm https://www.dropbox.com/s/artjwhxli313f7n/V3stockui-1.zip
It may help your wifi
Thanks all for your input in this issue but I'm still unable to get back a clean slate.
It seems as if there is a hidden partition on the phone that is holding the old settings? I've wiped cache formatted the system removed SD card to no avail.
All I want is to brick the damm thing and take it back, is there a wiping tool for the note 3 that will find hidden partitions? or anything to help me get back my phone.
Its an expensive brick at the moment with no wifi
You can brick it by odin v3.09, tick nand erase all
But that would be dumb
hit 'thanks' if i helped you
SM-N9005 DMJ7 0x0
XDA Developers 4 premium app
Killberty said:
You can brick it by odin v3.09, tick nand erase all
But that would be dumb
hit 'thanks' if i helped you
SM-N9005 DMJ7 0x0
XDA Developers 4 premium app
Click to expand...
Click to collapse
Indeedy. Plus If he did decide to brick it there is no guarantee that it would be replaced either.
Having only had my note 3 for only 15 days, I had to return it to Samsung UK.
They ran some test on the phone and found that the m/board was faulty thus not allowing the wifi to stay connected.
samuel clarke said:
Having only had my note 3 for only 15 days, I had to return it to Samsung UK.
They ran some test on the phone and found that the m/board was faulty thus not allowing the wifi to stay connected.
Click to expand...
Click to collapse
At least it got sorted, assuming they've replaced it with zero qualms? - hopefully you won't have any issues with the new one.
radicalisto said:
At least it got sorted, assuming they've replaced it with zero qualms? - hopefully you won't have any issues with the new one.
Click to expand...
Click to collapse
They re flashed the phone with Rom J4, even they couldn't get it working, its all being done under warranty. They fact they re-flashed the phone means they trip the knox not me
When the new baby come's it will be well looked after I'm using a very old phone the HP Palm Pre. Don't laugh I sold all the decent phones I had laying around, I guess it a small price to pay
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
samuel clarke said:
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
Click to expand...
Click to collapse
Aww Shiz, Are they not replacing then? or have they stung you with a big fee?
Also kick off to high heaven with them, it's a hardware fault and changing software does not really make hardware break.. They have to fix faulty hw!
I'd make a massive fuss out of it til they fix it.
So they will repair your phone with a fee or totally dont want to repair it.
samuel clarke said:
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
Click to expand...
Click to collapse
You're in the UK right? Stand up for yourself. There is an EU directive that stipulates that a warranty for hardware cannot be voided by modified software unless it can be proven that the software modification did, in fact, damage the hardware. The burden of proof is on the manufacturer or retailer to provide this proof if the fault arises in the first 6 months.
They will be unable to prove that your software modification broke the WiFi. Heck, you might as well all them to present you with proof that you rooted the phone. If you flashed stock, unrooted firmware back to the device, then the Knox counter alone is probably not sufficient proof of a rooted device, since it is known that flashing official firmware can sometimes trigger the Knox counter.
Where did you buy the phone? The retailers are usually the ones you need to deal with first. You could also try visiting a Samsung Service Centre where you might get a more sympathetic response.
columbo said:
You're in the UK right? Stand up for yourself. There is an EU directive that stipulates that a warranty for hardware cannot be voided by modified software unless it can be proven that the software modification did, in fact, damage the hardware. The burden of proof is on the manufacturer or retailer to provide this proof if the fault arises in the first 6 months.
They will be unable to prove that your software modification broke the WiFi. Heck, you might as well all them to present you with proof that you rooted the phone. If you flashed stock, unrooted firmware back to the device, then the Knox counter alone is probably not sufficient proof of a rooted device, since it is known that flashing official firmware can sometimes trigger the Knox counter.
Where did you buy the phone? The retailers are usually the ones you need to deal with first. You could also try visiting a Samsung Service Centre where you might get a more sympathetic response.
Click to expand...
Click to collapse
All of this^^^^ , However, the retailer is the one who has to shoulder the burden of the repair/replacement. Since the transaction is with them directly. Just argue the case with them.
Update 28 November
Samsung UK officially confirm that they will not honor any warranty they they can see the Knox software being tripped. Because the Knox was 0x1 and not 0X0 they will NOT REPLACE THE PHONE, OR PARTS. Samsung also confirm no repairs will be done even if you are willing to pay for it because of the warranty. I argued my case saying that I watched the engineer at the service center flash the phone, Samsung engineer responded by saying "they have no software means to trigger the Knox warranty"?
So if you love you're note 3 and you don't care about your warranty then you could root your phone. Remember the warranty on all phones is 2 years from date of purchase. Sold my SN3 for £237.00 and brought a new one with an tab 3 and case thrown in fro £600.00
Lesson learned
samuel clarke said:
Update 28 November
Samsung UK officially confirm that they will not honor any warranty they they can see the Knox software being tripped. Because the Knox was 0x1 and not 0X0 they will NOT REPLACE THE PHONE, OR PARTS. Samsung also confirm no repairs will be done even if you are willing to pay for it because of the warranty. I argued my case saying that I watched the engineer at the service center flash the phone, Samsung engineer responded by saying "they have no software means to trigger the Knox warranty"?
So if you love you're note 3 and you don't care about your warranty then you could root your phone. Remember the warranty on all phones is 2 years from date of purchase. Sold my SN3 for £237.00 and brought a new one with an tab 3 and case thrown in fro £600.00
Lesson learned
Click to expand...
Click to collapse
Sh..t the bed!! -- So you lost out on the Note financially? - Phones4U then I guess? hence the free tab? - still - it cost you money, I would have argued the toss with them and made a massive fuss out of it until they fixed it. Other regions have apparently fixed even with 0x1!
PS: glad I have free insurance with NatWest, so any issues and I'm claiming on that bad boy, I ain't risking the warranty wrath (just yet...)
Knox can and does get triggered with official firmware. My Knox was triggered flashing official firmware and unplugging in the middle because it was stuck during upgrade. Then it will say connect to kies to recover phone and this triggered the Knox.
I used odin for all my flashes. .. But this did happen so I would tell them this And they can prove that it wasn't their firmware that did it. No way they can get away with it with the sit that happens in ota firmware upgrades.
Good luck. ... Though you won't need any. .. ?
Sent from my SM-N9005 using Tapatalk
hi guys
so i got my note 3 at the start of this month and since this is my first foray into android space i rooted it a week later, but hen i was reading online that samsung have some sort of flash counter in the phone that cannot be reset hence voiding warranty, my phone has a two years manufacturers warranty so that's not something that im looking forward to, i want to keep my warranty and not flash any roms till im well into the android scene.
im thinking of unrooting my phone just in case [havent really foudn a big enough reason to keep it rooted]
i check with triangle away that the counter is still zero but my status is custom
wanna change that back to official so will i be back in warranty territory after un rooting?
thanks
d3aded said:
hi guys
so i got my note 3 at the start of this month and since this is my first foray into android space i rooted it a week later, but hen i was reading online that samsung have some sort of flash counter in the phone that cannot be reset hence voiding warranty, my phone has a two years manufacturers warranty so that's not something that im looking forward to, i want to keep my warranty and not flash any roms till im well into the android scene.
im thinking of unrooting my phone just in case [havent really foudn a big enough reason to keep it rooted]
i check with triangle away that the counter is still zero but my status is custom
wanna change that back to official so will i be back in warranty territory after un rooting?
thanks
Click to expand...
Click to collapse
You mean knox. . As of right now. . It's changed to 0x1 meaning your warranty is void. Also threes no way yet (or ever) of changing that back.
You can check by booting into download mode by pressing power key, vol down(I think) and home key.
In top corner you will see knox warranty counter. If it's 0x0 you have Warranty. If it is 0x1 you don't.
Hope this helps
Sent from my SM-N9005 using xda app-developers app
Hit the Thanks button
d3aded said:
hi guys
so i got my note 3 at the start of this month and since this is my first foray into android space i rooted it a week later, but hen i was reading online that samsung have some sort of flash counter in the phone that cannot be reset hence voiding warranty, my phone has a two years manufacturers warranty so that's not something that im looking forward to, i want to keep my warranty and not flash any roms till im well into the android scene.
im thinking of unrooting my phone just in case [havent really foudn a big enough reason to keep it rooted]
i check with triangle away that the counter is still zero but my status is custom
wanna change that back to official so will i be back in warranty territory after un rooting?
thanks
Click to expand...
Click to collapse
Wow dude seriously you should have done alot of research. There are quite a few threads opened about this and if you did not know about Knox before rooting then you should have never rooted in the first place.
Good luck
sent from my iPhone 6s 64gb 5.7inch Super Oled screen and spen
Hello.
I rooted my N9005 and tipped knox counter after a few months of usage (I thought my phone had no h/w problems so I rooted it)
Last week, my N3 flash (camera) won't light up. i think it is disconnected or maybe it was faulty from the purchase date (never used it before).
I flashed back stock rom. Same problem persisted so I went to service center, they refused to help me stating that my KNOX counter is tipped
:crying::crying::crying:
I am thinking of rendering my phone useless, so they would not see KNOX counter?
Any idea?
Thanks
guitarz said:
Hello.
I rooted my N9005 and tipped knox counter after a few months of usage (I thought my phone had no h/w problems so I rooted it)
Last week, my N3 flash (camera) won't light up. i think it is disconnected or maybe it was faulty from the purchase date (never used it before).
I flashed back stock rom. Same problem persisted so I went to service center, they refused to help me stating that my KNOX counter is tipped
:crying::crying::crying:
I am thinking of rendering my phone useless, so they would not see KNOX counter?
Any idea?
Thanks
Click to expand...
Click to collapse
You do the crime, you do the time. Nobody will probably help or assist you with this request as it is considered fraude. Not permitted on XDA, next time you will be reported. Why did you root a defective device anyway
These kind of questions - and there have been many - make me seriously wonder about the mental acuity of some of the people here.
I mean, this is a developer's forum. Why on earth would you think that a "Help I f****d my phone up, it was my fault, please help me commit fraud" would get any sort of advice?
Try tapping the phone lightly on your head. Since your brain seems to be denser than Osmium, the phone should shatter on impact without causing any damage to the few neurones you seem to possess. Reported.
guitarz said:
Hello.
I rooted my N9005 and tipped knox counter after a few months of usage (I thought my phone had no h/w problems so I rooted it)
Last week, my N3 flash (camera) won't light up. i think it is disconnected or maybe it was faulty from the purchase date (never used it before).
I flashed back stock rom. Same problem persisted so I went to service center, they refused to help me stating that my KNOX counter is tipped
:crying::crying::crying:
I am thinking of rendering my phone useless, so they would not see KNOX counter?
Any idea?
Thanks
Click to expand...
Click to collapse
Why need to fraud?
ur solution is very easy....
UR WARRANTY IS VOIDED. ...
but...
IF YOU PAY, they will fix for u.
Sent from somewhere under the sky, at the corner of this rounded earth.
Mod Edit
What you are asking is fraud.
May I remind you that this is a site of Developers
Please be more careful how you post in future
Thread closed
malybru
Forum Moderator
I have been reading that rooting will trip the KNOX, thus voiding the warranty on Samsung devices. How long is the Samsung KNOX warranty period?
Not understanding the question. You have a warranty period, usually 1 year. If you trip the knox bit in that 1 year, then warranty is up. If you do it outside of the 1 year, it doesn't matter, as there is no warranty left. Make sense?
AsItLies said:
Not understanding the question. You have a warranty period, usually 1 year. If you trip the knox bit in that 1 year, then warranty is up. If you do it outside of the 1 year, it doesn't matter, as there is no warranty left. Make sense?
Click to expand...
Click to collapse
Thanks that is the information I needed. So, this KNOX counter thing is as long as the Samsung device warranty.
migoblu said:
Thanks that is the information I needed. So, this KNOX counter thing is as long as the Samsung device warranty.
Click to expand...
Click to collapse
The knox bit is a part of the hardware. When you do something (root, unlock bootloader), the bit is flipped and burnt. It can't be undone. There may be a 'counter', I've never seen one. But all it would do is count how many times you've booted the device with an non-warranty kernel. Even if you find a way to set it to zero, I don't think there's any way you can change the burnt bit in the hardware.
There's a util on play store called 'knox status samsung' https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck
As it says also, once the knox bit is set, that's it, there's no going back.
AsItLies said:
The knox bit is a part of the hardware. When you do something (root, unlock bootloader), the bit is flipped and burnt. It can't be undone. There may be a 'counter', I've never seen one. But all it would do is count how many times you've booted the device with an non-warranty kernel. Even if you find a way to set it to zero, I don't think there's any way you can change the burnt bit in the hardware.
There's a util on play store called 'knox status samsung' https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck
As it says also, once the knox bit is set, that's it, there's no going back.
Click to expand...
Click to collapse
Thanks, I was going to root my SM-T580, but since I only bought it this month, I'll wait to root it in case I need any warranty work.
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
Click to expand...
Click to collapse
If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
spawnlives said:
If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
Click to expand...
Click to collapse
Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
morgan1985 said:
Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
Click to expand...
Click to collapse
Good luck with it.
spawnlives said:
Good luck with it.
Click to expand...
Click to collapse
Yeah I just spoke to Samsung and they say they might be able to fix it with a simple screen calibration, I said I can do that myself with an app , but he says there's is better. Thoughts ?
My screen burn is minor but none of those apps work.
He said it involves flashing colours which is why I thought of those useless apps and YouTube video that do that.
I find them quite slimey, they try and get out of fixing it for free, I brought the phone second hand but it's still under warranty, , but he said because I got it off eBay they can't do it, but he'll do free calibration, I said I'll speak to Samsung and they phoned and said it was ok.
I find that Samsung are good and would fix it no whining or trying to get out of it, id rather send to them. I find these local centres just try and work there way out of anything free. ,
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
Click to expand...
Click to collapse
just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
youdoofus said:
just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
Click to expand...
Click to collapse
Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
morgan1985 said:
Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
Click to expand...
Click to collapse
They don't need any diagnostic tool of any sorts to see that Knox is tripped, all they need to do is boot into download mode (which is a diagnostic tool, I suppose... But it's built in, so there!! Jk ) and see the Knox counter is greater than 0x00. For example, if it's 0x01, they'll instantly know without even having to think about it, that it's been rooted at one point in all likelihood. But, they also know that burn in isn't root related, so they don't want to face a public outcry from the segment of users who modify their stuff (which isn't small, nor is it quiet). There used to be a scare amongst us old time rooters that if a physical defect occurred with a bootloader that is unlocked that we wouldn't be able to utilize the warranty, but there are way too many situations where a phone that "voided warranty" was repaired under warranty that it's a risk that many people don't pay any mind to really. I'm not telling you to disregard the voiding warranty warning, bit I have personally traded in a phone that was running a custom rom and got a refurbished replacement, no problem.
Well that reassuring matey, thx for reply. So out of interest was that when you sent it to Samsung directly or you go to one of these service centre who imo seem way more anal about everything.
Like I said he was trying to refuse it because I got it off eBay, that's why I was like , Jesus if he's being like that he's defo gonna cry about Knox. Lol. I'd rather send it to Samsung but don't have the option I don't think.