I have been reading that rooting will trip the KNOX, thus voiding the warranty on Samsung devices. How long is the Samsung KNOX warranty period?
Not understanding the question. You have a warranty period, usually 1 year. If you trip the knox bit in that 1 year, then warranty is up. If you do it outside of the 1 year, it doesn't matter, as there is no warranty left. Make sense?
AsItLies said:
Not understanding the question. You have a warranty period, usually 1 year. If you trip the knox bit in that 1 year, then warranty is up. If you do it outside of the 1 year, it doesn't matter, as there is no warranty left. Make sense?
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Thanks that is the information I needed. So, this KNOX counter thing is as long as the Samsung device warranty.
migoblu said:
Thanks that is the information I needed. So, this KNOX counter thing is as long as the Samsung device warranty.
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The knox bit is a part of the hardware. When you do something (root, unlock bootloader), the bit is flipped and burnt. It can't be undone. There may be a 'counter', I've never seen one. But all it would do is count how many times you've booted the device with an non-warranty kernel. Even if you find a way to set it to zero, I don't think there's any way you can change the burnt bit in the hardware.
There's a util on play store called 'knox status samsung' https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck
As it says also, once the knox bit is set, that's it, there's no going back.
AsItLies said:
The knox bit is a part of the hardware. When you do something (root, unlock bootloader), the bit is flipped and burnt. It can't be undone. There may be a 'counter', I've never seen one. But all it would do is count how many times you've booted the device with an non-warranty kernel. Even if you find a way to set it to zero, I don't think there's any way you can change the burnt bit in the hardware.
There's a util on play store called 'knox status samsung' https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck
As it says also, once the knox bit is set, that's it, there's no going back.
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Thanks, I was going to root my SM-T580, but since I only bought it this month, I'll wait to root it in case I need any warranty work.
Related
Guys,
Just a simple question. If my Knox is 0x1, meaning if its void, what's the worst thing that can happen?
I understand that it might cause my device to lose warranty. But other than that?
Thanks!
JazonX said:
Guys,
Just a simple question. If my Knox is 0x1, meaning if its void, what's the worst thing that can happen?
I understand that it might cause my device to lose warranty. But other than that?
Thanks!
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Loss of warranty, can't encrypt your device, KNOX container won't work. But you don't need KNOX stuff if you don't use it for business.
Was expecting a ton of sarcastic stupid answers from the newbies I see nowadays.
radicalisto said:
Loss of warranty, can't encrypt your device, KNOX container won't work. But you don't need KNOX stuff if you don't use it for business.
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Thanks Mate. You've been quite helpful and prompt.
This clears the confusion I had with Knox.
No my business doesn't need an enterprise security solution.
Never encrypted any of my Phones.
Knox Container is a sandbox if i'm not mistaken, No need on the galaxy. My PC has one.
Lets pop that cherry then!
Cheers!
JazonX said:
Was expecting a ton of sarcastic stupid answers from the newbies I see nowadays.
Thanks Mate. You've been quite helpful and prompt.
This clears the confusion I had with Knox.
No my business doesn't need an enterprise security solution.
Never encrypted any of my Phones.
Knox Container is a sandbox if i'm not mistaken, No need on the galaxy. My PC has one.
Lets pop that cherry then!
Cheers!
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Even with loss of warranty, If something goes wrong, Samsung will fix it, I think there is some wide confusion as to whether KNOX 0x1 = the KNOX warranty = void
or
KNOX 0x1 = Phone warranty void.
Samsung haven't actually cleared this up to my knowledge. Besides you'll see many people have had their phones fixed even with 0x1! Me personally I tripped mine without giving a second thought.
PS: You're welcome
Will there be a root solution without tripping the knox counter and how soon do you think after launch??
The phone isn't even being sold yet. Nobody can answer that question until the phone is in our hands.
although what EP says is 100% accurate, maybe worth checking out if something was found on Note 2 (which is no), Note 3, S4, or S5. If none on those, then most likely not on the Note 4 either.
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
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I think that in regards to warranty, Sammy still has an obligation to repair your device. They may charge you for the repair, but I'd say they'd need to prove that rooting was the cause of your problem - say a defective battery or non-functioning sim slot. :laugh:
force70 said:
Don't know.. Don't care lol. And if you concerned about warranty I would say your on the wrong site .
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Smartest thing posted in the Note 4 threads so far..
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
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Well, because not tripping knox is better than tripping knox I would say. What if something goes wrong with your phone that has nothing to do with rooting? I am sure Samsung in that case would also say, sorry, you rooted your phone, there will be charge for fixing this. If I create an unrecoverable brick, then, I would take responsibility for that, however, No one I am sure would want to be responsible for a problem with their phone that had nothing to do with rooting. It was just a question, that's all. I am rooting whether knox is tripped or not.
when you root your phone, Samsung says your warranty ends.
Period.
Your carrier may cut you some slack on a issue that comes up, not related to rooting, but most of them will refuse to do anything warranty wise if you are rooted. Obviously, they have to either ask you, or check themselves.
Over the years, I never had a warranty refused because of being rooted, and when I brought a phone in with a problem, I never volunteered that the phone was rooted, and they never asked me.
But, that might not be the case for you or anyone else.
Sure, if you can root, and not trip Knox, and there is a way to unroot and return your phone to stock in case of service being needed, that is the ideal scenario, but once I root any phone, I always assume my warranty is over, and I think most of us that have been on XDA for awhile would agree with that statement.
Long story short... I tripped Knox warranty bit to 0x1. Now I am needing to take phone in warranty, but with Knox 0x1 showing I can't. My idea: HARD BRICK the phone in a way it won't show this Knox warranty bit. Anybody knows of a way to blow away the partitions/bootloader/anything that will make the phone not turn on? I know I could do this on HTC, but not sure about Samsung devices.
Thanks!
Thanks for posting this. I had no idea this Knox thing even existed until now. I was seriously considering loading some custom ROMs after recently rooting my SG4 but now that looks like a potentially very bad idea.
odin can brick your phone. flash some bad **** to it
You guys know this is fraud. Your purposely fu**ing your device because you voided knox. Welcome to the world of rooting where you void all warranties. You knew what you were in for. So if you want to return your device for whatever reason. Be a man and pay up.
Hi
I bought the new Samsung GS6 a few months back. I just got it, noticed some pink dots on the front camera, but it was gone next time I used it.
I rooted it and after a few months I noticed that they're there in low light conditions. I sent it for repair and they will repair it for 1962,5 kr. (297.72 USD).
I was told, that warranty in Europe was not void by rooting and have seen many people link to this.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
Anyone know what to do? I live in Denmark if that helps.
Do anyone know if it is void or not? I know in my country, they should (in the first 6 months) prove that the fault is made by me if they should deny it. They will change the circuit board and I should pay that myself, because I rooted the phone. The dots were there before and also, how can rooting the phone (with the right root) cause hardware issues since they will change the circuit board?
Thanks in advance
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
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They just told me, that they cannot enter the phone, because I have rooted the phone. They said I can not get back to stock, before the circuit board have been changed.
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
FSOP said:
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
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I used CF-autoroot. Fixed the link, try read it. I should get it covered. It's barely 3 months old.
It's back to stock, just with tripped knox counter. I unrooted and did a factory reset. Do I need to flash stock rom too? The knox counter will still be 1...
Japultra said:
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
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They have sent me a picture, with the tripped knox counter...
Faspaiso said:
They have sent me a picture, with the tripped knox counter...
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Sorry, mate. Looks like you might be out of luck in this situation
Japultra said:
Sorry, mate. Looks like you might be out of luck in this situation
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Read the link.
I still have the right to get it repaired, even tho it's rooted.
Faspaiso said:
Read the link.
I still have the right to get it repaired, even tho it's rooted.
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It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
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It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
Japultra said:
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
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tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
godutch said:
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
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Which law are you talking about that deals with Knox?
Japultra said:
Which law are you talking about that deals with Knox?
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it's the law that deal with statutory warranty based on EU Directive 1999/44/CE, ยง7.1, which samsung cannot deny
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Japultra said:
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
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@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
godutch said:
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
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I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Faspaiso said:
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
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you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
godutch said:
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
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Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Please keep us updated, interesting topic!
Faspaiso said:
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
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btw it's not samsung that denies you warranty, it's the shop you bought your phone from, they are responsible for the warranty
I am first time Android user.
i immediately rooted my S7 edge, and i unrooted it yesterday.
only now i realize I cannot even use Knox any more, it shows a customer ROM has been installed previously.
Is there a way to reset the knox counter
I guess i should have never rooted my S7 edge
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
NonXtreme said:
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
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:crying::crying::crying:
i am so sad now
The value is defined using an eFuse, its contact is severed by applying high current through it, it is therefore a physical modification of your SOC and cannot be undone.
what you been up to? warranty purposes?
EDIT: I just read your post. Knox is useless anyway, extra security
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
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same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
TML1504 said:
same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
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Oh yeah! Need it for my bluetooth headphones!
Sent from my Pebble Time
Does this apply to both Exynos and Snapdragon versions?
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
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What does this mean?
"Warranty is easy to repair on the side"
On some devices in the past (the Exynos Note 3 for example) the Knox flag was a software marker. This meant that, once the location of that flag was discovered, it could be reset and a lot of people did precisely that every time they tripped the flag. However, with their newer Exynos SOCs Samsung have since followed Qualcomm's example and gone down the e-fuse route with Knox. So no, regardless of what SOC you're running, once tripped, it's now physically impossible to take your device back to a non-tripped state without a mainboard replacement.
gaz_0001 said:
What does this mean?
"Warranty is easy to repair on the side"
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Good question haha
Sent from my Pebble Time
Its more then **** from Samsung, that and the next that nothing new costum Roms are no anymore . If i have buy my S7 i have look first here and have see custom Roms but i don't have see that its only from stock. What is it, that in this time, where I need Root for Firewall or AntiVirus the Knox make the Life hard for costumer?
What's the situation about Samsung pay and rooted s7 edge? Any updates?
kk-ftp said:
What's the situation about Samsung pay and rooted s7 edge? Any updates?
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it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
Cosmic Blue said:
it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
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Lol as soon as i got my s7e i rooted without even looking into it. But I'm happy with Android pay i guess. Not sure if samsung pay works in the UK right now anyway.
How is the situation regarding samsung pay, if you tripped knox, but still use stock rom without root? I had to unlock because i had to change csc within a multi-csc. Just curious.
haha you guys will realize that when something that is covered under warranty and you need it fix, goodluck... if it doesnt happen then thats great..
I bought an extra year of warranty on my phone because its not cheap.. on cheap phones, I could care less...
In Norway Knox does not affect warranty. I have had two Samsungs (S4 and S5) serviced under warranty. Both with Knox tripped. No problems whatsoever.
No. Currently there is no way. Don't expect one either. We've been trying since 2013 and possibly earlier ->http://forum.xda-developers.com/showthread.php?t=2486346
If you live in central, south or central-east europe and care about warranty, don't root.