Need help!! please let me know! - G2 Q&A, Help & Troubleshooting

So i have a Verizon G2.
a part of the screen is not working after i installed a wet screen guard i've put it in a container of rice for now and hope its fixed by tomorrow.
if thats not possible im assuming the screen is shot, now here' my question my friend has a completely brick sprint LG G2 which is basically a paper weight but the screen on it is pristine.
If My phone is water damaged can i use the Sprint G2 screen on my Verizon G2 please help and lemme know because if it is water damaged then i would need to replace the screen and this would save me a lot of money .

someone ?

Ok here's the deal... On your description I couldn't tell if your screen (display) or touchscreen is damaged. I assume you are referring to the touchscreen.
Unfortunately the LG G2 is very prone to touchscreen damage, I damaged mine one hot day while I was sweating and using the phone. Seems like a bit of sweat managed to find a way into the phone (most likely through the earpiece speaker since it stopped working briefly) but the thing is that since then, the top most 1/3rd of the screen stopped registering touches.
If you do some research, you will find that it's a very common issue. Some fail due to impact damage, some fail due to water some other fail without apparent reason.
The LG G2 unlike other devices I've had (which have been submerged in sea water) tend to fail without recovery. Even changing the whole screen assembly does not help since many have reported that the problem comes back after a few weeks or months.
So yeah, kinda bad news I know... :crying:

Based on the title, I thought you are a guru and offering help to everyone who has problem, just let you know and you will help them.
Great!

@berz there are 2 versions of the touchscreen for the g2, one for d802/d805 and one for D800 D801 D803 LS980 VS980 F320x
So as far as I know it should be possible to replace your screen with the one from your friend, so just take out the display+digitizer and put it into your phone, ofcourse if you have permission from him .
@Rayan the G2 is one of the best phones of 2013 but also the most vulnerable to screen issues.
Its sad that your phone is suffering from a slow death because of sweat :/
I think that if replacing the screen and a hard reset wont even good accept the new part then I think that the motherboard got damaged on a weird way. Just like that there is some filter or what which can get replaced to fix some screen issue.

Related

Replace lcd screen or motherboard?? Maybe? Maybe not??

Ok this one goes out to all you cool smart guys out there. I currently have two mt4g's. One is working perfectly fine with the "bad screen", as they call it, and the other is bricked, or no it has a failed pu is what someone told me, but it has the "good screen".
Anyway while just minding my own business on the internet one day I came across a video which shows you how to replace a lcd screen in a mytouch 4G! I was hooked. I could do this I said, it looked so easy! Sure you need some patience, which I got btw. So I was determined to do this, even ordered the tools from repairsuniverse. So about the fourth time watching the tutorial I began to wonder if it would be possible to just swap motherboards instead of disassembling all the way to the screen. Mostly because I still need a heat gun so i could remove the digitized then lcd screen.
So i guess my question is will swapping motherboards solve the pu problem in the mytouch with the good screen? And while I got you here has anyone ever replaced there lcd screen?? Is it worth it??
Sent from my HTC Glacier using XDA Premium App
Yes, if you put the good motherboard in the case with good LCD, you'll get one good phone.
Thanks for the response! This will make the job so much easier
repair options
sorry to piggyback you post but i had a similar question....
a friend of mine is giving me their broken mytouch 4g. it was working perfect but then she dropped it on her kitchen tile (bottom right corner hit i'm told) and now it will not turn on at all.....no cracks or anything, just a scratch in the corner. she says she tried a new battery and tried plugging into AC but no lights, nothing.
i've taken apart enough phones so once I get it i'm not afraid to do some swapping of parts.
my question is, those of you who have worked on this model, any indication where you think would be the problem? i'm hoping the lcd/digitizer is fine since its not cracked but we'll see....and i figured maybe i would just need to do a motherboard swap worst case? is there any other components you think could be shot after the drop? from what i've been able to find its just the 1 main mother board , correct? (meaning there is not 2 parts)
thought MAYBE i'll get lucky after opening it up, and verifying all the cables that possible some cables got jarred loose and thats why it wont respond but not holding my breathe on that.
thanks for the help!

[Q] LG G2 screen problem - yellow spots

After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
I have the same problem, I'm going to send it away, I still have warranty, I hope they'll fix it soon.
I just hate this...
I have the exact same issue in the exact same spot. I'm still under warranty, thing is I rooted my phone, went back to original room which was suppose to unroot my phone but when I go to the isis app, it says this is a rooted phone blah blah, so I'm scared I'm going to get an out of warranty fee. Tf do I do?
I read that some tablets have the same problems which are caused by the adhesive under the display. Turning on for some hours the display at full brightness can help in this situation. But I only know abaut this problem abaout new tablets. You have the problem with an few month old mobile...
Yellow Spot no garantee??
Same here,
Yellow spots in the middle after a few minutes use. The spot gets bigger after intensive use and there is a small faint yellow line going from the spot to the bottom of the phone.
Went back to the shop with it, waited 4 weeks just to learn that LG does NOT think this is a fault of theirs so no garantee!!! My vendor is contacting them to find out what exactly makes them think this a is not a production flaw.
I'm gonna try and send it back to them anyway. This time i'll say its an overheating cpu in the description.
I had nothing but trouble with this LG phone. So if you'r planning to buy one I hope you read my posts before making a decission.
I'll keep you posted
I got mine changed with a new one, after they tried to change the display and it didn't work. So, I suggest you to insist.
Good luck!
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
moonroy said:
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
Click to expand...
Click to collapse
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Transmitted via Geass
Ace42 said:
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Click to expand...
Click to collapse
Yeah, will repair it later on, need it too much right now.
Hi guys, just have this yellow spots when my phone is warm while playing COC, just notice it when I opened new tab in google chrome. Then what I did is I power off the phone and fan it then power on, the yellow spots disappeared. Should I replace it? Or should throw my happiness?
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
inedev said:
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
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Click to collapse
Would they replace my G2 if I have this problem?
Hi All,
I am planning to buy LG G2 D802 for $399 with 7days replacement option & one yr international warranty.
I saw various complains regarding screen damage after few weeks/months use.
As the warranty claim is expensive & hard for me, due to non availability of LG service center in my country.
Please suggest me, whether I buy it or not?
LG G3 yellow spots
I have a new LG G3.
I recently noticed a yellow streak parallel with the shorter power connection side of the phone, quite visible when the background color is supposed to be white. If it's a glue issue, they've not upgraded the glue to prevent the problem.
I now do believe that it's an issue when the phone gets fairly warm. After coming into a cool air conditioned office and waiting a few minutes, the streak goes away (if I'm not constantly using the phone). You'd think they'd figure out how to avoid the problem. Someone's not doing enough homework, or they just don't consider the issue that important.
coowkeee said:
Would they replace my G2 if I have this problem?
Click to expand...
Click to collapse
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Daniellogic said:
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Click to expand...
Click to collapse
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
coowkeee said:
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
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Click to collapse
Just the phone, but I think that's up to your carrier.
I had a yellow spot show up far left middle of screen when the phone got real hot and now its at the top of the screen to the left. But its only there if the phone gets real hot. I also have garbage gps locking that loses signal a lot. But im affraid of rmaing and getting someone else's issues instead lol.
so there is some thing we can do?
Overheating screen burn - yellow stains - LG G2
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
Hello!
I have the same problem with my LG G2 D802.
I am trying to get i fixed by LG portugal.
I'll post the evolution and a few pictures soon.
If they don't fix it I'll expose this issue on my youtube channel because this is an obvius case of overheting devices that lead to screen burn.
My smartphone only start to increse its temperature when I use 4G

[Q] LG G2 Screen Flickering - Where can I buy parts?

I have this flickering problem few days ago, and it looked like this: https://www.youtube.com/watch?v=Q49Yf7inuiw
I think the cause is the heat. Been searching all posts/thread on Google and many says it's the motherboard and/or the connectors to the display.
So can somebody tell me where to buy these part? Where I can trust the seller? Thanks!
Really sad this happens to my G2, I've never thought it will be this weak. My old note 2 and S4 heats like the G2, but it survived many years. Really can't believe that this is happening to my G2.
Btw, the first problem before this is having yellow spot on the lower right corner of the screen and I think if you have that, stop making the phone from heating cause the next problem will be the flickering which starts from the bottom also.
BUMP
Hello,
I have the same problem, I changed the screen but the problem still there. I read the problem is with the motherboard. Now I have to buy a new phone
UPDATE
I just noticed when my phone is at extreme warm, it does not flicker -_-

Dead Zones on screen

I have a LG G2 D801. It has started getting dead zones on screen. It started with a small spot at top now its 1/2 inch at top and 1/2 screen on left side of the screen.
The phone was not dropped. I took it to service center and they estimated around $270 for screen, digitizer and motherboard. Also the guy said it would heat a lot after the fix.
Obviously I am not going with repair and would buy a new one. Just wanted to know if anyone was able to fix such issue? What was the cost? Can I fix it? Where to get the parts from(I m in India now)?
I am now done with LG.
I don't have a fix, but am interested in this thread as I also have 2x G2 with the same issue
bigzdog said:
I don't have a fix, but am interested in this thread as I also have 2x G2 with the same issue
Click to expand...
Click to collapse
See my long running G2 screen thread guys and embrace yourself!
It's a great phone with an achellies heal...its crappy digitizer
Your best bet is to find a used or broken one (not a broken screen G2 but perhaps a different problem like bad esn) and swap the screen frame over.
That will be your best bet and easiest method to fix your G2.
After swapping multiple brands of G2 screens from multiple suppliers, I came to the conclusion that only an original G2 screen will be a good replacement.
LG makes an amazing phone. If only the digitizers lived up to the reputation.....

LG warranty replacement/repair thread

Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.
I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.
I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]
Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes
My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..
I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.
Pics are up. So disappointed with LG right now.
You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?
Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
Click to expand...
Click to collapse
Hopefully,semms like you've been through hell with it.
Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.
Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Click to expand...
Click to collapse
Waranty or remove the cloth cover inside the chin
Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too
TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
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Click to collapse
Do you have a picture of what cloth cover do you remove i dont see what you talking about
Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
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Click to collapse
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
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You remove that by the hole or?

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