Display issue after drop - G3 General

My phone fell less that 3 feet this morning from my night stand. Landed back down and it is in a case. Screen didn't crack, the body is fine. When the screen comes on, it looks fine for a few seconds, then the colors start to get washed out, almost like the contrast gets really high and you can see lines. It then settles and looks like the attached screen shot. Any ideas? I'm totally freaking out. A flagship in a cash should be able to handle a drop like that.

looks like you should visit a technician ,because that looks bad .

fedxup said:
My phone fell less that 3 feet this morning from my night stand. Landed back down and it is in a case. Screen didn't crack, the body is fine. When the screen comes on, it looks fine for a few seconds, then the colors start to get washed out, almost like the contrast gets really high and you can see lines. It then settles and looks like the attached screen shot. Any ideas? I'm totally freaking out. A flagship in a cash should be able to handle a drop like that.
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Click to collapse
It's not that a flagship with a case should be able to handle a drop like this, you should not drop it.
Still, **** happens, maybe the connection between the phone and the screen got damaged with the drop or slightly disconnected.

I'd suggest to switch the phone off and take it to repair. The lines are due to some issue with the connectors. Might still be repairable.

Related

I can see the touch detection surface

On the HTC/Google manufacturing vid for the nexus one display it shows how the screen is comprised of the LCD, the touch detection surface, and the glass. Well... I've just noticed that I can see the touch layer thing, or at least, it looks like the one showed in the video.
If you are under florescent light and look directly at the phone at eye level, tilt it slightly upwards, about 5 degrees or so, and you (well I) can see white dots all over the screen, the dots seem to be visible where the grid/crosshatch lines intersect.
Just thought it was strange, you can see it with the phone on or off
that`s normal, everybody can see it.
yup, just noticed it today ^^; (I've had the phone for 2 weeks)
I noticed it a while ago but I think this is normal.
Seems normal. At first I thought the glittering dots were dust, then realized they were aligned in a perfect grid.
I thought it was pretty cool when I saw it.
I'm glad that the visibility is less than that of the HD2, when I had the HD2 I ALWAYS noticed it.
starkruzr said:
I thought it was pretty cool when I saw it.
Click to expand...
Click to collapse
I thought "oh hey, my phone sparkles in the sun just like vampires from a certain teenybopper series!"
I noticed it a while ago and pooped my pants for a second 'cos I thought they were scratches. My face was literally like
This message was deleted by its author
Huey85 said:
I noticed it a while ago and pooped my pants for a second 'cos I thought they were scratches. My face was literally like
Click to expand...
Click to collapse
Lol,make laughed.
You can see the crosshatch too if you move the phone around in bright light while the screen is off.
I thought that was damn cool.
I'm sure my eyes must be rubbish now, I cannot see what you guys are talking about
GazzaK said:
I'm sure my eyes must be rubbish now, I cannot see what you guys are talking about
Click to expand...
Click to collapse
Turn off the screen of the phone.
Now try looking at the screen (there must be a decent light) moving it a little bit in diagonal, if you look very close you will see the grid of the touchscreen.
I've never noticed it until today
It scared me when I opened my n1..but I quite like the diagonal lines. The nexus also has a beautiful purple hue to it.

Ugghh.. i think i have a stuck pixel!!

Its right at the bottom of the screen on top of the P in Phone on the HTC dock. Now i've heard that for a pixel to be stuck, it should be only one colour. But the weird thing with mine is that it appears to be a different colour depending on the angle i look at it from. It changes from green to red, and i think blue too. Is this stuck or dead, and anyone have tips to sort this?
Im kind of annoyed because my phone is only 4 days old. And i don't want to send it back because shipping could be costly and take weeks to months.
I have fixed stuck pixels in the past by pressing quite hard on the screen and "massaging" the spot. Be careful not to press to hard, but it can take quit a bit of pressure. There are several causes for stuck pixels, and this wont always work, but from what you have described, this probably will.
You may have to apply pressure slightly offset from the pixel.
Good luck!
I dont know how hard to press, im scared i could do some damage to it. The screen feels like glass so i dont think im reaching the pixel..
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
JamesBarnes said:
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
Click to expand...
Click to collapse
No matter how hard i press, the colours dont go funny. I know what you mean by this, i have a stuck pixel on my laptop too and applying even a little pressure and the colours change because the screen isnt protected by glass, but by plastic. But doing this in the DHD is another story.
Do you have a Desire HD JamesBarnes? Could you try it yourself? Pressing on the glass until it flexes seems far too risky imo.
noobdeagle said:
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
Click to expand...
Click to collapse
I think i'll live with it Im in no mood to send it back and have to wait even more.. i guess im cursed because all my gadgets get stuck pixels. My old psp, my laptop, and now my DHD.
I just tried it, and had the same result, no joy. I guess that means its well built though
See if you can find a stobe application, sometimes rapidly changing the colour can fix a stuck pixel too...
There are certain screen fixes you can run in the browser which flash the colours very fast which can unstick some pixels. I've used it before on a laptop. Just google for stuck pixel fix. Not sure if they will work with the refresh rate of a phone screen but its worth a try.
Sent from my Desire HD using XDA App
I downloaded an app called JScreenFix and let that run for 25 minutes. It changes the colours of all pixels rapidly. But still no luck.
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
s0litaire said:
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
Click to expand...
Click to collapse
Correct, but it's up to the manufacturer. For example, if I remember correctly, HP requires 3+ pixels to replace.
for phones its usually a zero dead and / or stuck pixels. you will have to send htc an email asking about their dead stuck pixel policy
Unlucky m8

My screen self healed

Hey guys,
Well, about two weeks ago, I had my phone in my shorts pocket and was changing back into uniform. I stepped on the phone and hoped everything would be alright, but I didn't check. Later, I called my friend to notice, around 4 cracks from where I stood on it. Surrounding the 4 cracks, was a large blob of dead pixels and just a rectangle of empty black space. Now, I was scared, I had no idea what I should do, sure wasn't taking it to HTC considering their fees, and 3rd party repair was around £20. I just thought I'd wait.
Wait I did, after a few days, the black rectangle was gone and it was normal screen again. Gradually, I noticed the green blob getting smaller, until yesterday when it was completely gone. Now I just have 4 slim tiny cracks in the screen that aren't amazingly noticeable and all's good.
However, I'm surprised by all this, should this even be possible?
Thanks
WHOA..! looks like you have some sorta super screen...
This might explain it
Save Your Cell Phone Screen by Massaging Dead Stuck Pixels Away
rakinisbat said:
This might explain it
Save Your Cell Phone Screen by Massaging Dead Stuck Pixels Away
Click to expand...
Click to collapse
OOh, interesting, thing is mine were just green and black pixels and went away under normal use, I didn't massage or anything. But I'm happy about it, so meh.
thats incredible i wish my screen would do that with heat spots.
That's cool.. also a cool link. Something to remember
* FEEL THE FORCE *
AutoRegen screen is always welcome. And thanks for link good to know
That is seriously awesome!
Broke my Defy's screen (Yes the "Lifeproof" one!) and after I read this post I dug it out of my drawer... And to my surprise IT WAS STILL [email protected]&*ed.
Tried the whole massage thing, but my girlfriend got jealous! And it didnt work for me.

Screen develops vertical lines with white gradient

Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
have you drop the phone? coz mine develop a horizontal one on the top display .. drop from about 1 feet from the ground
fortunately for me, after i reboot it, the issue gone for good
zekurosu said:
have you drop the phone? coz mine develop a horizontal one on the top display .. drop from about 1 feet from the ground
fortunately for me, after i reboot it, the issue gone for good
Click to expand...
Click to collapse
No drops. Phone was in an OtterBox Defender.
Didn't go away after multiple reboots.
Brought it in to a Sprint store and they ordered me a replacement.
Glad I hadn't rooted it yet.
i notice these lines to, its more of a grid that i see, vertical and horizontal lines, i believe its supposed to make the phone more responsive to the touch of our fingers, making it react faster than other android phones...just an assumption
Trident said:
Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
Click to expand...
Click to collapse
I had this happen after I had my screen replaced (cracked screen). Local repair guy replaced the screen, seemed to be working fine. I took it home and got these same vertical white streaks. Took it back to him, he found some kind of lose connector or board somewhere below the screen and had to apply some adhesive. I'm picking it up today to see if the issue is truly fixed.
Mine showed after i took the phone to capture images under direct sunlight
WhiteZero said:
I had this happen after I had my screen replaced (cracked screen). Local repair guy replaced the screen, seemed to be working fine. I took it home and got these same vertical white streaks. Took it back to him, he found some kind of lose connector or board somewhere below the screen and had to apply some adhesive. I'm picking it up today to see if the issue is truly fixed.
Click to expand...
Click to collapse
Did it end up working... i dropped mine and had the screen replaced then it showed white lines and then the display just stopped working (Its just black) and i can hear the sounds it makes but i cant see anything so i need some help
cocook2000 said:
Did it end up working... i dropped mine and had the screen replaced then it showed white lines and then the display just stopped working (Its just black) and i can hear the sounds it makes but i cant see anything so i need some help
Click to expand...
Click to collapse
Yes, I havent had a problem since.
Trident said:
Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
Click to expand...
Click to collapse
I have this exact issue, only difference is that the screen sometimes goes black. I noticed that when it does of I press the lower part of the screen it will display the white grid briefly then go black again. I have tried holding down the circuitry near the connector at the lower part of the screen down but to no avail. Please help.
I think I've experienced the same with my phone after a DIY display replacement. I put some electrical tape between the display connectors and the radio cable. Make sure that the tape is holding all the display connectors in place.

Screen Defect - "Bubble" under glass [Pic]

I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?
Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !
I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones
I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.
One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!
I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.
My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app
I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!
I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.
This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.
My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin
No bubbles for me.
Greatins
Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...
The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.
How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.
I think i have one. Has any one had a replacement from Samsung?

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