Database Users

Dead/Bright pixels problem?

Hi guys.
I'm interested to know whether Hero sets from overseas are experiencing this problem. apparently, users who bought it in Singapore (where i live) have this problem, and it's pretty widespread.
just curious to see if the problem is limited to Singapore or it affects other territories as well

Hi. I have T-mobile G2 in UK and I also have dead Pixels. As Fact I know people have this problem and It's not rare. I didn't send it back cos I Can live with it but i know people who sent it few times and still have received with dead pixels. Sad but its true.

i got 1 tiny little bright one.
annoying at first but i forgot about it after a couple of days. theres more important things in life to worry about. besides, most bright pixels right themselves after a few days/months...

i'd live with one or two dead pixels myself, but people have reported up to 8 dead/bright pixels, so it's kinda worrying

I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.

I have 1 bright pixel after 2 weeks using. The shop don't change the device with one dead pixel. Sad. In Hungary/Europe.

2 bright spots here. they are really tiny tho and i only ever notice it while booting which is not that often. no dead/stuck pixels on my hero *yay*

stuck = bright
sounds like someone needs to create an app for Android, like the apps to fix bright pixels on normal computer monitors, where u select the region on the monitor where the bright pixel is and the app constanly flashes different colors...sometimes rectifies bright pixels after a couple of hours.

i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288

i have to say that i don't have ONE dead pixel on my screen. It's really great. My past device (xda orbit 2) also had another problem: dust gathering beneath the display. i don't have any issues with the build quality with my htc hero and i'm really picky too.
it's an unbranded german white HTC Hero.

nuumuun said:
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
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Click to collapse
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?

ZenorGR said:
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
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Click to collapse
i haven't looked into this myself ... just quoting other people here.
the people in the other thread seem to have come to the conclusion it is dust enclosed in the assembly process. the seal around the displey seems to be quite good ... so no new specks of dust over time

ZenorGR said:
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
Click to expand...
Click to collapse
Me too, I have 8 - 10 dead pixels but it hardly to notice them! you will notice them when boot the device.
Regards

i am not sure if mine is considered dead pixels but when the device boots up, the upper right side seems to be brighter than the rest of the screen (light shining out more from there)
however, once the device is booted up, it is no longer noticeable, maybe becoz the screen is not totally black. the only way thus far i can replicate this is to shutdown and boot it up.
does anyone have this issue?

Yeah, I also got the brighter screen in the upper part of it during boot, I think it is because of the backlight to the device so I don't think it's you really need to worry about.
But concerning the topic, I also experience dead/bright pixels during the boot up, around 3-4. I didn't even notice them during boot before I saw this thread and decided to take a closer look, not that a huge problem for me as i can only see them during the boot, and neither got I the patience to wait for it when it is at service.

first day with my hero from orange france and 1 dead black pixell !! RRRRRR
Use this soft to be able to see more pics dead: --> http://fr.androlib.com/android.application.vidyaworks-oxeye-qqn.aspx

How often is the "dead pixels" problem?

Hi guys!
I'd like ask all of you how often is this problem in Hero series?
I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone.
I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?

A couple of dead pixels here too... But can only really see them when I boot, so it's ok. So far...
p.s. I use half of the brightness. Full brightness i s great to show off but sucks up too much battery!!!

A few can been on boot on my phone too. Not really a big deal though.

From all opinions I got (plus from the other forums)- here is the statistics:
38 people don't have any/ 34 do have this issue...
Not good for HTC...

Hardly an exhaustive sample! Plus, you're more likely to get "positives" based on the thread title, because it's far more likely that people with dead pixels will read it!
That being said, it is *very* common, and not just on the Hero. You don't need to google for long to find that the iPhone has similar issues.
Regards,
Dave

Yes, you are right, but still.. even those people with this problem are enough evidence that it's something wrong with the quality control. I am not saying that it's happened only to HTC Hero, but it's a big problem in general and I don't agree to give 400+ boxes for getting stucked/dead/bright and so on pixels. This is just kind of thinking, and when the manufactures realize that it would be much painless for us- the clients. It's all about the quality control- in general- monitors, TV's, cameras, laptops...esspecially when the items go above define price. You get it what I mean..there is no room for joking with the clients. Ok, I am gonna change the device- once, twice, three times, but where goes the starting point that has made me convince to buy exactly this model? Nowhere..the same with Iphone, Sony Ericsson, Nokia... We are living in 21st century and the perfection is tide connected with this time..or at least that's my point of view...

The issue is that the yield of 100% "perfect" LCD displays is actually quite low. As this article states (under Quality Control) it is economically prohibitive to throw away otherwise perfectly good LCD panels for the sake of a few dead pixels.
Unfortunately, as it currently stands with LCD manufacturing methods, for us all to be *guaranteed* screens free of any dead pixels, we'd probably have to pay an awful lot more for our devices since many screens would end up having to be thrown away.
Regards,
Dave

Ive got none however I do have a little light leak in the top right of the display

I have 2. But I dont think they're dead pixels but dust that's visible on the black background with booting. Cannot see them at all with normal use.
If they were completely dead pixels it might have been more nasty.
It's in the nature of fabricating lcd displays. And has been a problem for a long time. Anyway, with my Hero I can't be bothered about it.

If you have stuck pixels, try JScreenFix. Its free from the Market. worked for me!

i had alot on my first device.. i traded it in.. this one has 2.. they only show up during booting.. so i guess its not a big deal

I've had a couple of Heros by now:
1. very visible dead pixel (centered in market search field) -> returned
2. Really large gap on top side of display glass -> returned
3. happy until after 3 months suddenly loads of dust appeared below display glass -> returned
4. dead pixel in prominent place -> returned
5. I'm very happy again. hope that dust will stay away from underneath the display glass.
So, my personal record so far: 4/5 Heros are flawed (3/5 Heros on arrival).
That's really sad as it is such a great phone otherwise.

I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.

Switchbitch said:
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Click to expand...
Click to collapse
In my case the first pixel was permanently green, while it was a red pixel in the second case, definately not dust. (I think these are correctly called hot pixels, not dead ones.)

i hab a dead pixel on the first day after i bought it. But i went to the T-Mobile shop immediatly and they changed my hero with a new one without any problems! With my "second" Hero i dont have any Problems till now. Seems like there are 2 generations of displays!
*edit*
my dead pixel was near the upper left corner and it was totally white. actually you could only see it if the rest of the screen was red or black. but as it was a mistake i changed my hero anyway!

Week old nexus one, already dead pixels.

Well I received my nexus one about a week ago and I absolutely love everything about it...
Unfortunately I've just noticed two dead pixels on the screen. One top left and the other bottom right. Both about an inch in from the screens edge.
I've seen a lot of posts of people complaining about clicking edges and dust under their screens but I'm pretty sure this is not dust. The specks look identical to each other and are tiny in size. They are mainly visible on light/white backgrounds.
Unfortunately I live far away from any of the Google supported countries so doing any kind of exchange is going to be really difficult :-(
Anyone seen similar issues? Any suggestions?

There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.

kam187 said:
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
Click to expand...
Click to collapse
But if it was a stuck pixel then you would see it lighting up on dark backgrounds but these are only noticeable on white or bright backgrounds.
BTW I have already tried the market apparently and no joy.
Has no one else been noticing these?

I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.

demo23019 said:
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
Click to expand...
Click to collapse
When you say u fixed it what do you mean?
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(

kostodo said:
When you say u fixed it what do you mean?
(
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Click to collapse
demo23019 said:
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
Click to expand...
Click to collapse
mine was stuck and it was red sorry forgot to mention that.
kostodo said:
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
Click to expand...
Click to collapse
OLED have very deep blacks so its hard to tell if its stuck on black or if it is dead
...anyhow if you cant fix it you should return it.

Man returning it is a such a mission as it was bought in Singapore and I'm not even there any more...
I suppose I could find a way to send it back there and then from there back to the US.... heh. The problem is that I only received the handset about a week ago so if these kinds of problems have been reported since the launch whaat says the replacement wont have the exact same issue? Which would then be a massive waste of time and money ;(

Thats the problem i even set up an RMA to return mine but had a gut feeling i would regret it. So i canceled my RMA and prayed the pixel would eventually not stick anymore.
I didn't want to take a chance of getting a referb phone with other issues.

I feel your pain EVERY device that I get now days that has a LCD screen ALWAYS has at least one dead pixel. But to my surprise my Nexus One is 100% fine .

Stuck Pixel Desire HD

Hello, i'm sorry for create duplicate thread from http://forum.xda-developers.com/showthread.php?t=1093995 because i did't get any answer, so i decided to open new thread at this subforum, because many ppl look at it
few weeks ago [3 may 2011] i bought a new desire HD
and today, i realized there's a stuck pixel at the top right panel near the clock, the panel gray and the stuck pixel just colour almost same, take time and focus to realize it.
i create a new thread because all other threads of the stuck pixel didn't give me any solution
and this stuck pixel not just stuck in 1 colour
but,
when the screen is white, the pixel is red
when screen blue, its blue [dissapear]
when screen light purple, its light purple
when screen black, its black
when screen green, its blue
idk if the pixel really gone when its blue or purple, but my eyes are normal i guess..
JscreenFix tested, 1 hour, no work
tapping, scrubing, massage method, no work
is there any other method that you recommend?
i didn't root the phone yet because it still in Warranty, and i guess if i bring it to HTC Care, i won't get a new unit, but a new lcd, and the mechanic sure open the phone and broke the void sticker..
any suggestion?

If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault

Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
The HTC didn't want to replace it, but i contact the shop where i buy and ask them for replacement, but still is there any other method that someone had test it and work?

I'm not suggesting this, do it at your own risk, don't blame me if you brake anything!!!
There is a way of "unstucking" the pixel by pressing hard on your screen(so I've heard, never had a dead pixel in my life=>never tried it). It looks like that your pixel isn't actually "dead"(it would only shine in one color(white) or wouldn't shine(black) if it was), but rather "stuck"(again, so I've heard, and didn't do any research about it, how and why is this happening, so there's a big chance I'm wrong).
If they won't replace your phone, and you don't really want to try exotic stuff that might break your phone(like pressing hard on the screen/dissassembling the phone and poking the screen from behind with the screwdriver/yelling loud at it), there isn't really anything that you can do about it, except get used to it...

I've had a stuck pixel on my Desire HD since 4 days after i purchased it, which was at the beginning of December. At the time, i tried everything i could to fix it but nothing worked. So now i just learned to live with it.
Btw, i really recommend to not try push/massage on the screen because the glass on the DHD does not flex. If you apply enough pressure you could shatter the glass (considering it's not gorilla glass).
So if JScreenFix doesnt do anything then im afraid nothing can really be done, unless you decide to disassemble the phone yourself (i dont recommend), or brake your phone purposely so HTC will replace it

Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
It takes 3 dead pixels to replace it with a new one, here were I live. I have one on my DHD, but it's in the down right corner, can't even see it, noticed it by accident when i was watching a video that was cropped so it had alot of black around it.
Otherwise, don't see it-don't care
I've even had a dead pixel on my Philips monitor, for 1 year, and then it just dissapeared. And it was a red ugly one, right in the middle of the screen, very annoying.

I've had a stuck pixel for some time now. It's bright red and in the middle of the screen, i just lived it. I barely notice it. Only when i look for it do i find it. I'm tempted to say 2.3 fixed the problem for me but it could just be that i changed my wallpaper from the live sense one to a black one.

My screen self healed

Hey guys,
Well, about two weeks ago, I had my phone in my shorts pocket and was changing back into uniform. I stepped on the phone and hoped everything would be alright, but I didn't check. Later, I called my friend to notice, around 4 cracks from where I stood on it. Surrounding the 4 cracks, was a large blob of dead pixels and just a rectangle of empty black space. Now, I was scared, I had no idea what I should do, sure wasn't taking it to HTC considering their fees, and 3rd party repair was around £20. I just thought I'd wait.
Wait I did, after a few days, the black rectangle was gone and it was normal screen again. Gradually, I noticed the green blob getting smaller, until yesterday when it was completely gone. Now I just have 4 slim tiny cracks in the screen that aren't amazingly noticeable and all's good.
However, I'm surprised by all this, should this even be possible?
Thanks

WHOA..! looks like you have some sorta super screen...

This might explain it
Save Your Cell Phone Screen by Massaging Dead Stuck Pixels Away

rakinisbat said:
This might explain it
Save Your Cell Phone Screen by Massaging Dead Stuck Pixels Away
Click to expand...
Click to collapse
OOh, interesting, thing is mine were just green and black pixels and went away under normal use, I didn't massage or anything. But I'm happy about it, so meh.

thats incredible i wish my screen would do that with heat spots.

That's cool.. also a cool link. Something to remember

* FEEL THE FORCE *
AutoRegen screen is always welcome. And thanks for link good to know

That is seriously awesome!
Broke my Defy's screen (Yes the "Lifeproof" one!) and after I read this post I dug it out of my drawer... And to my surprise IT WAS STILL [email protected]&*ed.
Tried the whole massage thing, but my girlfriend got jealous! And it didnt work for me.