Hello, i'm sorry for create duplicate thread from http://forum.xda-developers.com/showthread.php?t=1093995 because i did't get any answer, so i decided to open new thread at this subforum, because many ppl look at it
few weeks ago [3 may 2011] i bought a new desire HD
and today, i realized there's a stuck pixel at the top right panel near the clock, the panel gray and the stuck pixel just colour almost same, take time and focus to realize it.
i create a new thread because all other threads of the stuck pixel didn't give me any solution
and this stuck pixel not just stuck in 1 colour
but,
when the screen is white, the pixel is red
when screen blue, its blue [dissapear]
when screen light purple, its light purple
when screen black, its black
when screen green, its blue
idk if the pixel really gone when its blue or purple, but my eyes are normal i guess..
JscreenFix tested, 1 hour, no work
tapping, scrubing, massage method, no work
is there any other method that you recommend?
i didn't root the phone yet because it still in Warranty, and i guess if i bring it to HTC Care, i won't get a new unit, but a new lcd, and the mechanic sure open the phone and broke the void sticker..
any suggestion?
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
The HTC didn't want to replace it, but i contact the shop where i buy and ask them for replacement, but still is there any other method that someone had test it and work?
I'm not suggesting this, do it at your own risk, don't blame me if you brake anything!!!
There is a way of "unstucking" the pixel by pressing hard on your screen(so I've heard, never had a dead pixel in my life=>never tried it). It looks like that your pixel isn't actually "dead"(it would only shine in one color(white) or wouldn't shine(black) if it was), but rather "stuck"(again, so I've heard, and didn't do any research about it, how and why is this happening, so there's a big chance I'm wrong).
If they won't replace your phone, and you don't really want to try exotic stuff that might break your phone(like pressing hard on the screen/dissassembling the phone and poking the screen from behind with the screwdriver/yelling loud at it), there isn't really anything that you can do about it, except get used to it...
I've had a stuck pixel on my Desire HD since 4 days after i purchased it, which was at the beginning of December. At the time, i tried everything i could to fix it but nothing worked. So now i just learned to live with it.
Btw, i really recommend to not try push/massage on the screen because the glass on the DHD does not flex. If you apply enough pressure you could shatter the glass (considering it's not gorilla glass).
So if JScreenFix doesnt do anything then im afraid nothing can really be done, unless you decide to disassemble the phone yourself (i dont recommend), or brake your phone purposely so HTC will replace it
Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
It takes 3 dead pixels to replace it with a new one, here were I live. I have one on my DHD, but it's in the down right corner, can't even see it, noticed it by accident when i was watching a video that was cropped so it had alot of black around it.
Otherwise, don't see it-don't care
I've even had a dead pixel on my Philips monitor, for 1 year, and then it just dissapeared. And it was a red ugly one, right in the middle of the screen, very annoying.
I've had a stuck pixel for some time now. It's bright red and in the middle of the screen, i just lived it. I barely notice it. Only when i look for it do i find it. I'm tempted to say 2.3 fixed the problem for me but it could just be that i changed my wallpaper from the live sense one to a black one.
Related
Hi guys.
I'm interested to know whether Hero sets from overseas are experiencing this problem. apparently, users who bought it in Singapore (where i live) have this problem, and it's pretty widespread.
just curious to see if the problem is limited to Singapore or it affects other territories as well
Hi. I have T-mobile G2 in UK and I also have dead Pixels. As Fact I know people have this problem and It's not rare. I didn't send it back cos I Can live with it but i know people who sent it few times and still have received with dead pixels. Sad but its true.
i got 1 tiny little bright one.
annoying at first but i forgot about it after a couple of days. theres more important things in life to worry about. besides, most bright pixels right themselves after a few days/months...
i'd live with one or two dead pixels myself, but people have reported up to 8 dead/bright pixels, so it's kinda worrying
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
I have 1 bright pixel after 2 weeks using. The shop don't change the device with one dead pixel. Sad. In Hungary/Europe.
2 bright spots here. they are really tiny tho and i only ever notice it while booting which is not that often. no dead/stuck pixels on my hero *yay*
stuck = bright
sounds like someone needs to create an app for Android, like the apps to fix bright pixels on normal computer monitors, where u select the region on the monitor where the bright pixel is and the app constanly flashes different colors...sometimes rectifies bright pixels after a couple of hours.
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
i have to say that i don't have ONE dead pixel on my screen. It's really great. My past device (xda orbit 2) also had another problem: dust gathering beneath the display. i don't have any issues with the build quality with my htc hero and i'm really picky too.
it's an unbranded german white HTC Hero.
nuumuun said:
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
Click to expand...
Click to collapse
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
ZenorGR said:
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
Click to expand...
Click to collapse
i haven't looked into this myself ... just quoting other people here.
the people in the other thread seem to have come to the conclusion it is dust enclosed in the assembly process. the seal around the displey seems to be quite good ... so no new specks of dust over time
ZenorGR said:
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
Click to expand...
Click to collapse
Me too, I have 8 - 10 dead pixels but it hardly to notice them! you will notice them when boot the device.
Regards
i am not sure if mine is considered dead pixels but when the device boots up, the upper right side seems to be brighter than the rest of the screen (light shining out more from there)
however, once the device is booted up, it is no longer noticeable, maybe becoz the screen is not totally black. the only way thus far i can replicate this is to shutdown and boot it up.
does anyone have this issue?
Yeah, I also got the brighter screen in the upper part of it during boot, I think it is because of the backlight to the device so I don't think it's you really need to worry about.
But concerning the topic, I also experience dead/bright pixels during the boot up, around 3-4. I didn't even notice them during boot before I saw this thread and decided to take a closer look, not that a huge problem for me as i can only see them during the boot, and neither got I the patience to wait for it when it is at service.
first day with my hero from orange france and 1 dead black pixell !! RRRRRR
Use this soft to be able to see more pics dead: --> http://fr.androlib.com/android.application.vidyaworks-oxeye-qqn.aspx
Hi guys!
I'd like ask all of you how often is this problem in Hero series?
I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone.
I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?
A couple of dead pixels here too... But can only really see them when I boot, so it's ok. So far...
p.s. I use half of the brightness. Full brightness i s great to show off but sucks up too much battery!!!
A few can been on boot on my phone too. Not really a big deal though.
From all opinions I got (plus from the other forums)- here is the statistics:
38 people don't have any/ 34 do have this issue...
Not good for HTC...
Hardly an exhaustive sample! Plus, you're more likely to get "positives" based on the thread title, because it's far more likely that people with dead pixels will read it!
That being said, it is *very* common, and not just on the Hero. You don't need to google for long to find that the iPhone has similar issues.
Regards,
Dave
Yes, you are right, but still.. even those people with this problem are enough evidence that it's something wrong with the quality control. I am not saying that it's happened only to HTC Hero, but it's a big problem in general and I don't agree to give 400+ boxes for getting stucked/dead/bright and so on pixels. This is just kind of thinking, and when the manufactures realize that it would be much painless for us- the clients. It's all about the quality control- in general- monitors, TV's, cameras, laptops...esspecially when the items go above define price. You get it what I mean..there is no room for joking with the clients. Ok, I am gonna change the device- once, twice, three times, but where goes the starting point that has made me convince to buy exactly this model? Nowhere..the same with Iphone, Sony Ericsson, Nokia... We are living in 21st century and the perfection is tide connected with this time..or at least that's my point of view...
The issue is that the yield of 100% "perfect" LCD displays is actually quite low. As this article states (under Quality Control) it is economically prohibitive to throw away otherwise perfectly good LCD panels for the sake of a few dead pixels.
Unfortunately, as it currently stands with LCD manufacturing methods, for us all to be *guaranteed* screens free of any dead pixels, we'd probably have to pay an awful lot more for our devices since many screens would end up having to be thrown away.
Regards,
Dave
Ive got none however I do have a little light leak in the top right of the display
I have 2. But I dont think they're dead pixels but dust that's visible on the black background with booting. Cannot see them at all with normal use.
If they were completely dead pixels it might have been more nasty.
It's in the nature of fabricating lcd displays. And has been a problem for a long time. Anyway, with my Hero I can't be bothered about it.
If you have stuck pixels, try JScreenFix. Its free from the Market. worked for me!
i had alot on my first device.. i traded it in.. this one has 2.. they only show up during booting.. so i guess its not a big deal
I've had a couple of Heros by now:
1. very visible dead pixel (centered in market search field) -> returned
2. Really large gap on top side of display glass -> returned
3. happy until after 3 months suddenly loads of dust appeared below display glass -> returned
4. dead pixel in prominent place -> returned
5. I'm very happy again. hope that dust will stay away from underneath the display glass.
So, my personal record so far: 4/5 Heros are flawed (3/5 Heros on arrival).
That's really sad as it is such a great phone otherwise.
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Switchbitch said:
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Click to expand...
Click to collapse
In my case the first pixel was permanently green, while it was a red pixel in the second case, definately not dust. (I think these are correctly called hot pixels, not dead ones.)
i hab a dead pixel on the first day after i bought it. But i went to the T-Mobile shop immediatly and they changed my hero with a new one without any problems! With my "second" Hero i dont have any Problems till now. Seems like there are 2 generations of displays!
*edit*
my dead pixel was near the upper left corner and it was totally white. actually you could only see it if the rest of the screen was red or black. but as it was a mistake i changed my hero anyway!
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
Click to expand...
Click to collapse
From what I've read in another thread, someone spoke to HTC when they had 1 dead pixel and HTC said they'd need 10 before it was a warranty issue. Personally, I think it should be an issue if there's any dead pixels, especially when the thing is only a month old!
Get in touch with them and see what they say themselves.
I'm waiting for an answer from HTC. They are not that fast..
I also read that thread, but to be honest I've never heard of so many pixels needed to be dead to be covered by warranty.
The title of that thread states only 1 dead pixel (which is normally not covered by warranty), so I thought it would be a good idea to open a new one and check out the experience of other xda users.
Found this for the Asia Warranty, and it states on page 4 of this document, http://docs.google.com/viewer?a=v&q...&gl=uk&sig=AHIEtbQJk8yP96b-ddibr9YKV3EYPCjKXg
14. Due to the complexity of liquid crystal displays on handheld devices, dead or bright pixels
may sometimes occur. If the following occurs within 14 days from the date of purchase, then
you can ask to replace the LCD at our authorized service centre.
(a) 3 or more dead/bright pixels (*) anywhere on the liquid crystal display.
(b) If there are only 2 dead/bright pixels, then they must be within 5mm of each other.
(c) However if the conditions listed below occur, then this warranty is null and void.
(*) ”Dead pixel” – a pixel on the liquid crystal display (LCD) that shows no light at even
when it is supposed to.
(*) “Bright pixel” – a pixel on the LCD that shows only 1 color (usually white) and no other
colors at all.
What (C) refers to I don't know.... the 2 conditions below are knackered pixels! Give them a ring - on laptops it was 6 or 7 accross the screen, or 3 or 4 towards the centre. I wouldn't tolerate that many on something like a phone, as you're looking at the entire screen all the time.
Good luck
Again a different answer. I hope HTC replies soon.. Someone on tweakers.net told me they look at a % of dead pixels. I think I will give HTC a ring tomorrow instead of waiting for an e-mail.
Wow. I had four of these, the last one I sold still sealed in its box but the other three were perfect with regard to not having dead pixels. How unlucky! If I were you I'd return it for one of the numerous other faults, never mind their dead pixel policy. Say the SMS fault is the issue, or the crackling call quality (if you have it) etc.
Those faults are something to try indeed if they reject the pixel claim.. However the sms issue can probably be fixed with a hotfix.. Can't say anything yet about crackling call audio, didn't use it to call yet. Still playing with it and awaiting my soft resin case + screenprotector
I just noticed another white pixel.. So that is a total of 8 already.. Seems like they are all suddenly appearing (not that I'm paranoid, but I didn't notice any white stuck pixels before and I would swear there were "only" 3 yesterday morning when I first noticed..)
Ok, I gave HTC Netherlands a ring and here is what they said:
There need to be at least 4 dead/hot/stuck pixels present, OR
There need to be 2 dead/hot/stuck pixels at a maximum distance of 5mm from each other
So I brought my HD2 to back to the store I bought it from and they have sent it in for repair/exchange. I don't know if they will replace the screen or the complete handset, but I pushed them quite a bit to replace the entire handset (it's only a month old and I don't like the idea of it being taken apart already :S) I'll keep you all informed.
Good to know.... hope yours comes back fine!
Are you sure you are not seeing the touch screen matrix?
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Towserspvm2000 said:
Good to know.... hope yours comes back fine!
Click to expand...
Click to collapse
Thank you! I hope so too! Good thing is that they (the store) also filled "in perfect condition" in on the RMA form. Sent back a Nokia once and it came back all scratched up and I couldn't fall back on anything to prove it wasn't scratched when I sent it in.
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
No it is not the matrix!
johncmolyneux said:
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Click to expand...
Click to collapse
Indeed
I have a UK Tmobile HD2 Ive only had it 2 weeks and had noticed a white pixel appear a couple of days ago and now I have spotted 2 more (bottom left, middle and top right of the screen) and I can also just about see 3 not very visible RED stuck pixels.
I will be taking the handset back in to the store tomorrow to see what they plan to do about it, they will probably send it off for repair but i will ask for an exchange although the store does not have any instock.
my HD2 suffers from a dead pixel too.
Luckily it's only 1 (and i hope it won't get any more).
I have my HD2 a week, and yesterday i first noticed the dead pixel with brightness on 100% and a white background.
Hope they do something about your situation, because that many dead/hot/stuck pixels isn't fun anymore, and the worst part is you can't hold your eyes of it once you noticed them.
Is there a software to fix stuck pixels??? I have spotted a red point which can be seen only in some applications with black background. But it isn't seen in a totally black picture.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
Click to expand...
Click to collapse
Any update on this?
i live in NL and curious to hear if its fixed for free.
Black dead pixels?
Are dead pixels black or white? I have few in a small area after I bought it used a year ago. They haven't spread but does anyone else have this problem?
i am on it too .... a blue pixel only on black font.....
Well I received my nexus one about a week ago and I absolutely love everything about it...
Unfortunately I've just noticed two dead pixels on the screen. One top left and the other bottom right. Both about an inch in from the screens edge.
I've seen a lot of posts of people complaining about clicking edges and dust under their screens but I'm pretty sure this is not dust. The specks look identical to each other and are tiny in size. They are mainly visible on light/white backgrounds.
Unfortunately I live far away from any of the Google supported countries so doing any kind of exchange is going to be really difficult :-(
Anyone seen similar issues? Any suggestions?
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
kam187 said:
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
Click to expand...
Click to collapse
But if it was a stuck pixel then you would see it lighting up on dark backgrounds but these are only noticeable on white or bright backgrounds.
BTW I have already tried the market apparently and no joy.
Has no one else been noticing these?
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
demo23019 said:
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
Click to expand...
Click to collapse
When you say u fixed it what do you mean?
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
kostodo said:
When you say u fixed it what do you mean?
(
Click to expand...
Click to collapse
demo23019 said:
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
Click to expand...
Click to collapse
mine was stuck and it was red sorry forgot to mention that.
kostodo said:
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
Click to expand...
Click to collapse
OLED have very deep blacks so its hard to tell if its stuck on black or if it is dead
...anyhow if you cant fix it you should return it.
Man returning it is a such a mission as it was bought in Singapore and I'm not even there any more...
I suppose I could find a way to send it back there and then from there back to the US.... heh. The problem is that I only received the handset about a week ago so if these kinds of problems have been reported since the launch whaat says the replacement wont have the exact same issue? Which would then be a massive waste of time and money ;(
Thats the problem i even set up an RMA to return mine but had a gut feeling i would regret it. So i canceled my RMA and prayed the pixel would eventually not stick anymore.
I didn't want to take a chance of getting a referb phone with other issues.
I feel your pain EVERY device that I get now days that has a LCD screen ALWAYS has at least one dead pixel. But to my surprise my Nexus One is 100% fine .
Its right at the bottom of the screen on top of the P in Phone on the HTC dock. Now i've heard that for a pixel to be stuck, it should be only one colour. But the weird thing with mine is that it appears to be a different colour depending on the angle i look at it from. It changes from green to red, and i think blue too. Is this stuck or dead, and anyone have tips to sort this?
Im kind of annoyed because my phone is only 4 days old. And i don't want to send it back because shipping could be costly and take weeks to months.
I have fixed stuck pixels in the past by pressing quite hard on the screen and "massaging" the spot. Be careful not to press to hard, but it can take quit a bit of pressure. There are several causes for stuck pixels, and this wont always work, but from what you have described, this probably will.
You may have to apply pressure slightly offset from the pixel.
Good luck!
I dont know how hard to press, im scared i could do some damage to it. The screen feels like glass so i dont think im reaching the pixel..
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
JamesBarnes said:
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
Click to expand...
Click to collapse
No matter how hard i press, the colours dont go funny. I know what you mean by this, i have a stuck pixel on my laptop too and applying even a little pressure and the colours change because the screen isnt protected by glass, but by plastic. But doing this in the DHD is another story.
Do you have a Desire HD JamesBarnes? Could you try it yourself? Pressing on the glass until it flexes seems far too risky imo.
noobdeagle said:
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
Click to expand...
Click to collapse
I think i'll live with it Im in no mood to send it back and have to wait even more.. i guess im cursed because all my gadgets get stuck pixels. My old psp, my laptop, and now my DHD.
I just tried it, and had the same result, no joy. I guess that means its well built though
See if you can find a stobe application, sometimes rapidly changing the colour can fix a stuck pixel too...
There are certain screen fixes you can run in the browser which flash the colours very fast which can unstick some pixels. I've used it before on a laptop. Just google for stuck pixel fix. Not sure if they will work with the refresh rate of a phone screen but its worth a try.
Sent from my Desire HD using XDA App
I downloaded an app called JScreenFix and let that run for 25 minutes. It changes the colours of all pixels rapidly. But still no luck.
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
s0litaire said:
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
Click to expand...
Click to collapse
Correct, but it's up to the manufacturer. For example, if I remember correctly, HP requires 3+ pixels to replace.
for phones its usually a zero dead and / or stuck pixels. you will have to send htc an email asking about their dead stuck pixel policy
Unlucky m8