How often is the "dead pixels" problem? - Hero, G2 Touch General

Hi guys!
I'd like ask all of you how often is this problem in Hero series?
I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone.
I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?

A couple of dead pixels here too... But can only really see them when I boot, so it's ok. So far...
p.s. I use half of the brightness. Full brightness i s great to show off but sucks up too much battery!!!

A few can been on boot on my phone too. Not really a big deal though.

From all opinions I got (plus from the other forums)- here is the statistics:
38 people don't have any/ 34 do have this issue...
Not good for HTC...

Hardly an exhaustive sample! Plus, you're more likely to get "positives" based on the thread title, because it's far more likely that people with dead pixels will read it!
That being said, it is *very* common, and not just on the Hero. You don't need to google for long to find that the iPhone has similar issues.
Regards,
Dave

Yes, you are right, but still.. even those people with this problem are enough evidence that it's something wrong with the quality control. I am not saying that it's happened only to HTC Hero, but it's a big problem in general and I don't agree to give 400+ boxes for getting stucked/dead/bright and so on pixels. This is just kind of thinking, and when the manufactures realize that it would be much painless for us- the clients. It's all about the quality control- in general- monitors, TV's, cameras, laptops...esspecially when the items go above define price. You get it what I mean..there is no room for joking with the clients. Ok, I am gonna change the device- once, twice, three times, but where goes the starting point that has made me convince to buy exactly this model? Nowhere..the same with Iphone, Sony Ericsson, Nokia... We are living in 21st century and the perfection is tide connected with this time..or at least that's my point of view...

The issue is that the yield of 100% "perfect" LCD displays is actually quite low. As this article states (under Quality Control) it is economically prohibitive to throw away otherwise perfectly good LCD panels for the sake of a few dead pixels.
Unfortunately, as it currently stands with LCD manufacturing methods, for us all to be *guaranteed* screens free of any dead pixels, we'd probably have to pay an awful lot more for our devices since many screens would end up having to be thrown away.
Regards,
Dave

Ive got none however I do have a little light leak in the top right of the display

I have 2. But I dont think they're dead pixels but dust that's visible on the black background with booting. Cannot see them at all with normal use.
If they were completely dead pixels it might have been more nasty.
It's in the nature of fabricating lcd displays. And has been a problem for a long time. Anyway, with my Hero I can't be bothered about it.

If you have stuck pixels, try JScreenFix. Its free from the Market. worked for me!

i had alot on my first device.. i traded it in.. this one has 2.. they only show up during booting.. so i guess its not a big deal

I've had a couple of Heros by now:
1. very visible dead pixel (centered in market search field) -> returned
2. Really large gap on top side of display glass -> returned
3. happy until after 3 months suddenly loads of dust appeared below display glass -> returned
4. dead pixel in prominent place -> returned
5. I'm very happy again. hope that dust will stay away from underneath the display glass.
So, my personal record so far: 4/5 Heros are flawed (3/5 Heros on arrival).
That's really sad as it is such a great phone otherwise.

I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.

Switchbitch said:
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Click to expand...
Click to collapse
In my case the first pixel was permanently green, while it was a red pixel in the second case, definately not dust. (I think these are correctly called hot pixels, not dead ones.)

i hab a dead pixel on the first day after i bought it. But i went to the T-Mobile shop immediatly and they changed my hero with a new one without any problems! With my "second" Hero i dont have any Problems till now. Seems like there are 2 generations of displays!
*edit*
my dead pixel was near the upper left corner and it was totally white. actually you could only see it if the rest of the screen was red or black. but as it was a mistake i changed my hero anyway!

Related

Dead/Bright pixels problem?

Hi guys.
I'm interested to know whether Hero sets from overseas are experiencing this problem. apparently, users who bought it in Singapore (where i live) have this problem, and it's pretty widespread.
just curious to see if the problem is limited to Singapore or it affects other territories as well
Hi. I have T-mobile G2 in UK and I also have dead Pixels. As Fact I know people have this problem and It's not rare. I didn't send it back cos I Can live with it but i know people who sent it few times and still have received with dead pixels. Sad but its true.
i got 1 tiny little bright one.
annoying at first but i forgot about it after a couple of days. theres more important things in life to worry about. besides, most bright pixels right themselves after a few days/months...
i'd live with one or two dead pixels myself, but people have reported up to 8 dead/bright pixels, so it's kinda worrying
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
I have 1 bright pixel after 2 weeks using. The shop don't change the device with one dead pixel. Sad. In Hungary/Europe.
2 bright spots here. they are really tiny tho and i only ever notice it while booting which is not that often. no dead/stuck pixels on my hero *yay*
stuck = bright
sounds like someone needs to create an app for Android, like the apps to fix bright pixels on normal computer monitors, where u select the region on the monitor where the bright pixel is and the app constanly flashes different colors...sometimes rectifies bright pixels after a couple of hours.
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
i have to say that i don't have ONE dead pixel on my screen. It's really great. My past device (xda orbit 2) also had another problem: dust gathering beneath the display. i don't have any issues with the build quality with my htc hero and i'm really picky too.
it's an unbranded german white HTC Hero.
nuumuun said:
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
Click to expand...
Click to collapse
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
ZenorGR said:
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
Click to expand...
Click to collapse
i haven't looked into this myself ... just quoting other people here.
the people in the other thread seem to have come to the conclusion it is dust enclosed in the assembly process. the seal around the displey seems to be quite good ... so no new specks of dust over time
ZenorGR said:
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
Click to expand...
Click to collapse
Me too, I have 8 - 10 dead pixels but it hardly to notice them! you will notice them when boot the device.
Regards
i am not sure if mine is considered dead pixels but when the device boots up, the upper right side seems to be brighter than the rest of the screen (light shining out more from there)
however, once the device is booted up, it is no longer noticeable, maybe becoz the screen is not totally black. the only way thus far i can replicate this is to shutdown and boot it up.
does anyone have this issue?
Yeah, I also got the brighter screen in the upper part of it during boot, I think it is because of the backlight to the device so I don't think it's you really need to worry about.
But concerning the topic, I also experience dead/bright pixels during the boot up, around 3-4. I didn't even notice them during boot before I saw this thread and decided to take a closer look, not that a huge problem for me as i can only see them during the boot, and neither got I the patience to wait for it when it is at service.
first day with my hero from orange france and 1 dead black pixell !! RRRRRR
Use this soft to be able to see more pics dead: --> http://fr.androlib.com/android.application.vidyaworks-oxeye-qqn.aspx

Will 1 dead pixel be covered by warranty?

had my hd2 since launch and loving it, i have however just noticed a dead pixel on the right hand side of my screen. whats the chances of this being covered by warranty?
HTC in the UK state that 10 dead pixels gets you a new handset. They also told me, when I asked them about my 1 dead pixel, that this is a progressive issue and it would eventually get worse and reach the 10 pixel limit. It might be worth you asking HTC support so if we can see if this is a consistant policy.
Regards.
ํI don't think so. Anyway, you should ask your local HTC support.
And...did it get any worse?
I noticed one dead pixel on mine to...its very tiny and can be seen only on 80% or more light off display.
So, can number of dead pixels rise?
weird, I obtained a DOA from HP when I noticed a couple of misbehaving pixels on my ipaq 214...
Since we're talking about a top-notch device for today's standards, where the display is the main attraction, I simply cannot imagine how a single dead pixel shouldn't be covered...
If LCD TVs/monitors are anything to go by dead pixels aren't uncommon and a single dead pixel is something you just have to live with. As cMMY69 said, you need a cluster to qualify for a replacement.
From my experience, dead pixels don't multiply (not to deny that they don't multiply), I had one on my old 22" LG monitor and it drove me up the wall as it was dead center in the middle of the screen.
Mine is very very tiny and smaal... left-down in the corner of LCD...very hard too see. Only when the backlight is 80% or more i visible...and only if you look very close. Its not a big deal, just wanna know that it can't spread all over LCD 1--3 is ok...more it will get me angry
No more dead pixels for me but I'm always drawn to it as YouTube videos appear to have all been designed to display white images where they show up my dead pixel
No...they will not cover it. I had 1 dead pixel on my MT3G in the lower left corner of the screen. I usually check for these things before I even leave the store but at the time I did not even notice it.
They told me that it had to be "obstructive" before they can swap it out
I had the phone since launch day of the MT3G and as of Wednesday it had never spread. No one else using the phone ever noticed...but it is frustrating when you know its there, my eye was always drawn to it.
...My HD2 screen is perfect, the sales rep was really cool and evened opened the box before he scanned it so I could inspect the screen for flaws

Ugghh.. i think i have a stuck pixel!!

Its right at the bottom of the screen on top of the P in Phone on the HTC dock. Now i've heard that for a pixel to be stuck, it should be only one colour. But the weird thing with mine is that it appears to be a different colour depending on the angle i look at it from. It changes from green to red, and i think blue too. Is this stuck or dead, and anyone have tips to sort this?
Im kind of annoyed because my phone is only 4 days old. And i don't want to send it back because shipping could be costly and take weeks to months.
I have fixed stuck pixels in the past by pressing quite hard on the screen and "massaging" the spot. Be careful not to press to hard, but it can take quit a bit of pressure. There are several causes for stuck pixels, and this wont always work, but from what you have described, this probably will.
You may have to apply pressure slightly offset from the pixel.
Good luck!
I dont know how hard to press, im scared i could do some damage to it. The screen feels like glass so i dont think im reaching the pixel..
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
JamesBarnes said:
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
Click to expand...
Click to collapse
No matter how hard i press, the colours dont go funny. I know what you mean by this, i have a stuck pixel on my laptop too and applying even a little pressure and the colours change because the screen isnt protected by glass, but by plastic. But doing this in the DHD is another story.
Do you have a Desire HD JamesBarnes? Could you try it yourself? Pressing on the glass until it flexes seems far too risky imo.
noobdeagle said:
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
Click to expand...
Click to collapse
I think i'll live with it Im in no mood to send it back and have to wait even more.. i guess im cursed because all my gadgets get stuck pixels. My old psp, my laptop, and now my DHD.
I just tried it, and had the same result, no joy. I guess that means its well built though
See if you can find a stobe application, sometimes rapidly changing the colour can fix a stuck pixel too...
There are certain screen fixes you can run in the browser which flash the colours very fast which can unstick some pixels. I've used it before on a laptop. Just google for stuck pixel fix. Not sure if they will work with the refresh rate of a phone screen but its worth a try.
Sent from my Desire HD using XDA App
I downloaded an app called JScreenFix and let that run for 25 minutes. It changes the colours of all pixels rapidly. But still no luck.
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
s0litaire said:
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
Click to expand...
Click to collapse
Correct, but it's up to the manufacturer. For example, if I remember correctly, HP requires 3+ pixels to replace.
for phones its usually a zero dead and / or stuck pixels. you will have to send htc an email asking about their dead stuck pixel policy
Unlucky m8

Users with defective screens (pink/uneven color temps), what model do you have?

I'm on my 4th phone, and this one is by far the worst. I busted out my Galaxy S4 to compare, and it's night and day difference. The S4 (also super amoled) is completely uniform color temp, and has almost zero color shift when you tilt the phone. Every 6P I've had has some type of pink to blue color gradient, and shifts to blue when I tilt it just a tiny bit forward (like everytime I'm reaching for the notification tray). I'm starting to think people with "zero issues" are either smoking the hype pipe, or having a completely different experience. All 4 of my phones are 64GB Graphite, with build dates of 10/25 or 10/27. It seemed there were a disproportionate number of 64GB Graphites reporting these issues. I'm thinking I keep getting phones from the same crappy batch(es). I'm wondering if there is any correlation between the color/size variants and these defects.
I'm considering returning the phone for good and either reordering in a month or two, or getting a 5x to hold me over until next years Nexus. I got Nexus Protect and the whole shebang with the 6P because I was planning on keeping it 2+ years.
2x bad 64gb graphites for me. 3rd one seems to be better, but not perfect. I'm not sure if I'll RMA it or not. Like you said it seems like every screen has issues and it's just a matter of how bad it is. The 3rd one isn't too bad at least.
Frost 128gb, no problem at all except for the random reboot.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
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Click to collapse
Mine had the freeze and reboot issues. Did it 7 times in the span of 5 days. Put it on safe mode and still rebooted. Factory reset the device and clean install of apps and rebooted once. After that one random freeze, the device hasn't had one in 48 hrs and counting but still rma'd for a new device to make myself feel more at ease knowing that there is no internal hardware issues.
Sent from my Nexus 6P using Tapatalk
Not had any reboots at all but my 3 phones had increasingly worse displays. Alu 64gb, manufacturrd 18/10, 28/10,28/10. The original 18/10 was the best of them all but still not good with pink hue on the left side of the screen.
Sent from my Nexus 6P using Tapatalk
subhani said:
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
Click to expand...
Click to collapse
I also have the color shifting, but this is probably caused by the tempered glass screen protector. anyway, I always look a the device with an angle of 90 degree.
Thanks mods for cleaning up the hate speech. It amazes me people think we should be grateful and accept any crap Google ships. The way QA works, it's not an issue unless the customers make it an issue. If Google can save money and use grade B panels, and their customers don't seem to mind, then next year they might use grade C panels.
This is what my 6P looks like on the google homepage at normal brightness levels: https://goo.gl/photos/z77YPDta247Jh3Zt5
Last I checked, there is no gradient on the google homepage that goes from pink to green. And if you're curious, here is what that looks like next to a Nexus 5X: https://goo.gl/photos/3huN7dPbeBKqrodf7
Every one of my 6Ps has a color gradient when looking directly at the screen. That's not taking into account the crazy rainbow effect when you tilt the display just a few degrees any direction. I had multiple Galaxy S4s, which also have a samsung amoled screen, and they are all completely uniform and have close to zero color shift at normal viewing angles.
So to everyone that thinks we are just picky @#[email protected], in all my years and hundreds of consumer electronic devices I've owned, I've only ever RMAed two other devices: a plasma TV that buzzed like a bumblebee, and an og PSP that had dead pixels and completely outrageous back light bleed.

image retention?

So far this has been the best mobile device I have ever owned from Palm, to BlackBerry, Motorola, iPhone, Samsung, Nexus, Asus. This has also been the best OS I have used to date. No lag, no battery drain, no boot loop, and I get a removable battery.
Too many features others lack for the same price with less storage for the same money as the V20.
All that being said there is a problem with this phone that also ocurred with my V10. I keep the screen on at maximum brightness all the time since battery is not an issue with this phone (I have many spare batteries). About 7 months into my V10 I started noticing "ghosting" along the left and right edge of the screen. I use white icons which means I always have a dark wall paper. I could notice a very thin whitish smear along the edges. Its not bleed like you sometimes see on the second screen. What I notice goes away when you turn off the screen a while or you switch to a lighter colored background. Then I started noticing that icons for notifications were beginning to burn into the screen when using a dark background... Very odd because this is almost always an issue with OLED screens and not LCD displays like on the LG phones. Then the screen burn in started occurint on the main screen, typically when a bright image is on the screen for a long time and when switching to a screen image with a dark background the borders of the previous image are still visible on the new image. Once the phone is off for while, again, the retention issue goes away but comes back if the same image is on the screen for more more than 30 seconds or so.
Thankfully This does not affect video playback or video streaming. Its only with digital images, logos, or text.
For those not familiar with this problem its called image retention.
I placed a warranty claim on the V10 and a new phone was sent. I traded in the replacement phone immediatley for the V20. And now only 4 months into ownership the exact same problem is occurring... Grrrreat.
When I called LG about the V10 they had no idea what I was talking about. I pointed out that this issue has been discussed in the forums for the last year.
Are you also seeing this issue?
porscheoscar said:
So far this has been the best mobile device I have ever owned from Palm, to BlackBerry, Motorola, iPhone, Samsung, Nexus, Asus. This has also been the best OS I have used to date. No lag, no battery drain, no boot loop, and I get a removable battery.
Too many features others lack for the same price with less storage for the same money as the V20.
All that being said there is a problem with this phone that also ocurred with my V10. I keep the screen on at maximum brightness all the time since battery is not an issue with this phone (I have many spare batteries). About 7 months into my V10 I started noticing "ghosting" along the left and right edge of the screen. I use white icons which means I always have a dark wall paper. I could notice a very thin whitish smear along the edges. Its not bleed like you sometimes see on the second screen. What I notice goes away when you turn off the screen a while or you switch to a lighter colored background. Then I started noticing that icons for notifications were beginning to burn into the screen when using a dark background... Very odd because this is almost always an issue with OLED screens and not LCD displays like on the LG phones. Then the screen burn in started occurint on the main screen, typically when a bright image is on the screen for a long time and when switching to a screen image with a dark background the borders of the previous image are still visible on the new image. Once the phone is off for while, again, the retention issue goes away but comes back if the same image is on the screen for more more than 30 seconds or so.
Thankfully This does not affect video playback or video streaming. Its only with digital images, logos, or text.
For those not familiar with this problem its called image retention.
I placed a warranty claim on the V10 and a new phone was sent. I traded in the replacement phone immediatley for the V20. And now only 4 months into ownership the exact same problem is occurring... Grrrreat.
When I called LG about the V10 they had no idea what I was talking about. I pointed out that this issue has been discussed in the forums for the last year.
Are you also seeing this issue?
Click to expand...
Click to collapse
it will go away its not really screen burn in, lcd's have this issue and its common, turn screen off for 24 hours and let the lcd cool off and the ghosting will go away. The LCD's dont have the same screen burn in that the OLED screen would.. but latent images will occur if your keeping it on non stop and high brightness. IPS at its best.
also try and use the screen burn in app and let it spam the screen with the multi colors overnight, this will help cover the burn in like ghost images.
24 hours? Hmm... I will try 8 hours tops because of obligations I need to be available by phone all the time.
I have had IPS displays before that were on all the time and didnt see this issue before...and I run all my devices into the ground.
My Plasma TV has latency issues, my Samsung AMOLED displays have burn in, Samsung LCDs had vertical banding, this LG IPS display has latency...so which displays are immune from premature (in less than one 12 month) issues?
porscheoscar said:
24 hours? Hmm... I will try 8 hours tops because of obligations I need to be available by phone all the time.
I have had IPS displays before that were on all the time and didnt see this issue before...and I run all my devices into the ground.
My Plasma TV has latency issues, my Samsung AMOLED displays have burn in, Samsung LCDs had vertical banding, this LG IPS display has latency...so which displays are immune from premature (in less than one 12 month) issues?
Click to expand...
Click to collapse
V10 , V20 , G5's displays ( maybe include G6) are quantum dot IPS so they all meet image retention . Other IPS displays never meet this problem
I noticed this issue on my v20. If the phone remains off for a bit the image goes away. It can be annoying but if it doesn't hurt the phone
Sent from my Nexus 9 using Tapatalk
The screen on the V20 isn't a regular IPS, it's a "quantum dot IPS" which may be more prone to some degree of image retention due to their form of illumination (I don't know a lot about it but it's a kind of atomic luminesence) which supposedly increases colour accuracy and range while lowering the power requirement for for the backlight.
It's possible this might be the root cause of the 'ghosting' but I'm mostly guessing.
Ironic though if QD displays are prone to ghosting, and LG knowingly equipped thier phone with an always-on second screen with that tech.
Yes. I'm on my 2nd replacement for the same issue. The phone I'm typing on is now having it. The screens last anywhere from 6 to 8 months before breaking down.
Glad to see that this isn't only happening to me, I find it super annoying, I never had this happen before on other devices, and it's an unacceptable occurrence that of course nothing will be done about it, I for one can't wait to get rid of the V20.
same thing started happening to my v20 recently, around 4-5 month old phone. it's an annoyance that should happen to a flagship phone, but it looks like we're SOL...
Sent from my LG-H918 using XDA-Developers Legacy app
Tilted Pixel lines Problem.
I am also facing same problem with my 3 months old LG V20 Phone.
My phone have one more Problem.
I can see pixel lining (in whole screen) even though it is quad hd display. But the problem is that it is not horizontal, It is tilted 10 degree, and there is no vertical lines that I can recognize . And it is annoying to me.
If the screen is equally pixelated then I should have seen both vertical and horizontal lines of pixel equally like you can see in TV LCD Displays.
I encourage anyone whose 12 month warranty is about to expire to file a claim. And not use the phone at maximum brightness unless outdoors. Luckily I had some other issues with the phone like NFC and the speaker being somewhat distorted and the phone was replaced for those issues as well. If you see any deterioration in any other hardware aspect of your V20 you should definitely file a warranty claim.
I plan to keep this warranty replacement for another year as the only phone with the image quality I like is the Sony Experia XZ Premium which doesn't work with Verizon. Believe it or not I compared the V20 to virtually every new OLED flagship anr they all had a dingy yellowy color compared to the V20, including the new iPhone X. The Sony was the only phone that had both the color accuracy like and LCD but the deep color pop of an OLED. Best of both worlds with the only 4K screen and battery life better than my V20
Noobie McNoob
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?
JynxTheFierce said:
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?
Click to expand...
Click to collapse
Once image retention sets in it will return once the screen is on for long enough. I ran those screen burn in apps overnight for months. Made no difference at all. The only option is to completely replace the display if you can get it cheap.
JynxTheFierce said:
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?
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No need to do all that, install Night Screen by paper airplane dev team and set the slider at around 80%(make sure you're on the moon icon). Also let the screen cool off before you do this and set it up. You won't really notice the filter much and all the retention problems will be a thing of the pass.
@porscheoscar - No kidding lol Replacement LCD are not cheap. I'm gonna keep an eye on them cause I want to keep my V20 as long as possible. One of the last phones, that I'm aware of, I can carry an extra battery for. I love switching batteries while my friends with their latest, greatest phones watch their battery percentage like a hawk hehe
@salvichulo - Thanks for the tip ^_^ I installed it & am giving it a workout. I try not to be on my phone a lot, but I'm a gamer ;P Once phones became powerful enough to really game on, I killed my Xbox Live account & game exclusively on my phone. When I get the money I'm gonna look into getting an Android Emulator for my laptop.
A bunch of people are on here saying that they notice this ghosting problem after a few months, and that after that their phone's screen deteriorates rapidly. I just got this phone for Christmas, and I love it, but I noticed this annoying ghosting problem immediately. Should I be worried? I'm a little nervous it's getting worse.
why don't you root your phone? By rooting your phone you can change color setting by using custom kernel it help you with this problem .
VocaloidBoy said:
why don't you root your phone? By rooting your phone you can change color setting by using custom kernel it help you with this problem .
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I don't really know how to root my phone, it seems complicated, and wouldn't it void the warranty?
FasterThanAnarchy said:
A bunch of people are on here saying that they notice this ghosting problem after a few months, and that after that their phone's screen deteriorates rapidly. I just got this phone for Christmas, and I love it, but I noticed this annoying ghosting problem immediately. Should I be worried? I'm a little nervous it's getting worse.
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You can use app Nightly from Play Store, set to 75% and ghosting effect disappear
Enviado desde mi LG-LS997 mediante Tapatalk
FasterThanAnarchy said:
I don't really know how to root my phone, it seems complicated, and wouldn't it void the warranty?
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Of course warranty will be void

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