image retention? - LG V20 Questions & Answers

So far this has been the best mobile device I have ever owned from Palm, to BlackBerry, Motorola, iPhone, Samsung, Nexus, Asus. This has also been the best OS I have used to date. No lag, no battery drain, no boot loop, and I get a removable battery.
Too many features others lack for the same price with less storage for the same money as the V20.
All that being said there is a problem with this phone that also ocurred with my V10. I keep the screen on at maximum brightness all the time since battery is not an issue with this phone (I have many spare batteries). About 7 months into my V10 I started noticing "ghosting" along the left and right edge of the screen. I use white icons which means I always have a dark wall paper. I could notice a very thin whitish smear along the edges. Its not bleed like you sometimes see on the second screen. What I notice goes away when you turn off the screen a while or you switch to a lighter colored background. Then I started noticing that icons for notifications were beginning to burn into the screen when using a dark background... Very odd because this is almost always an issue with OLED screens and not LCD displays like on the LG phones. Then the screen burn in started occurint on the main screen, typically when a bright image is on the screen for a long time and when switching to a screen image with a dark background the borders of the previous image are still visible on the new image. Once the phone is off for while, again, the retention issue goes away but comes back if the same image is on the screen for more more than 30 seconds or so.
Thankfully This does not affect video playback or video streaming. Its only with digital images, logos, or text.
For those not familiar with this problem its called image retention.
I placed a warranty claim on the V10 and a new phone was sent. I traded in the replacement phone immediatley for the V20. And now only 4 months into ownership the exact same problem is occurring... Grrrreat.
When I called LG about the V10 they had no idea what I was talking about. I pointed out that this issue has been discussed in the forums for the last year.
Are you also seeing this issue?

porscheoscar said:
So far this has been the best mobile device I have ever owned from Palm, to BlackBerry, Motorola, iPhone, Samsung, Nexus, Asus. This has also been the best OS I have used to date. No lag, no battery drain, no boot loop, and I get a removable battery.
Too many features others lack for the same price with less storage for the same money as the V20.
All that being said there is a problem with this phone that also ocurred with my V10. I keep the screen on at maximum brightness all the time since battery is not an issue with this phone (I have many spare batteries). About 7 months into my V10 I started noticing "ghosting" along the left and right edge of the screen. I use white icons which means I always have a dark wall paper. I could notice a very thin whitish smear along the edges. Its not bleed like you sometimes see on the second screen. What I notice goes away when you turn off the screen a while or you switch to a lighter colored background. Then I started noticing that icons for notifications were beginning to burn into the screen when using a dark background... Very odd because this is almost always an issue with OLED screens and not LCD displays like on the LG phones. Then the screen burn in started occurint on the main screen, typically when a bright image is on the screen for a long time and when switching to a screen image with a dark background the borders of the previous image are still visible on the new image. Once the phone is off for while, again, the retention issue goes away but comes back if the same image is on the screen for more more than 30 seconds or so.
Thankfully This does not affect video playback or video streaming. Its only with digital images, logos, or text.
For those not familiar with this problem its called image retention.
I placed a warranty claim on the V10 and a new phone was sent. I traded in the replacement phone immediatley for the V20. And now only 4 months into ownership the exact same problem is occurring... Grrrreat.
When I called LG about the V10 they had no idea what I was talking about. I pointed out that this issue has been discussed in the forums for the last year.
Are you also seeing this issue?
Click to expand...
Click to collapse
it will go away its not really screen burn in, lcd's have this issue and its common, turn screen off for 24 hours and let the lcd cool off and the ghosting will go away. The LCD's dont have the same screen burn in that the OLED screen would.. but latent images will occur if your keeping it on non stop and high brightness. IPS at its best.
also try and use the screen burn in app and let it spam the screen with the multi colors overnight, this will help cover the burn in like ghost images.

24 hours? Hmm... I will try 8 hours tops because of obligations I need to be available by phone all the time.
I have had IPS displays before that were on all the time and didnt see this issue before...and I run all my devices into the ground.
My Plasma TV has latency issues, my Samsung AMOLED displays have burn in, Samsung LCDs had vertical banding, this LG IPS display has latency...so which displays are immune from premature (in less than one 12 month) issues?

porscheoscar said:
24 hours? Hmm... I will try 8 hours tops because of obligations I need to be available by phone all the time.
I have had IPS displays before that were on all the time and didnt see this issue before...and I run all my devices into the ground.
My Plasma TV has latency issues, my Samsung AMOLED displays have burn in, Samsung LCDs had vertical banding, this LG IPS display has latency...so which displays are immune from premature (in less than one 12 month) issues?
Click to expand...
Click to collapse
V10 , V20 , G5's displays ( maybe include G6) are quantum dot IPS so they all meet image retention . Other IPS displays never meet this problem

I noticed this issue on my v20. If the phone remains off for a bit the image goes away. It can be annoying but if it doesn't hurt the phone
Sent from my Nexus 9 using Tapatalk

The screen on the V20 isn't a regular IPS, it's a "quantum dot IPS" which may be more prone to some degree of image retention due to their form of illumination (I don't know a lot about it but it's a kind of atomic luminesence) which supposedly increases colour accuracy and range while lowering the power requirement for for the backlight.
It's possible this might be the root cause of the 'ghosting' but I'm mostly guessing.
Ironic though if QD displays are prone to ghosting, and LG knowingly equipped thier phone with an always-on second screen with that tech.

Yes. I'm on my 2nd replacement for the same issue. The phone I'm typing on is now having it. The screens last anywhere from 6 to 8 months before breaking down.

Glad to see that this isn't only happening to me, I find it super annoying, I never had this happen before on other devices, and it's an unacceptable occurrence that of course nothing will be done about it, I for one can't wait to get rid of the V20.

same thing started happening to my v20 recently, around 4-5 month old phone. it's an annoyance that should happen to a flagship phone, but it looks like we're SOL...
Sent from my LG-H918 using XDA-Developers Legacy app

Tilted Pixel lines Problem.
I am also facing same problem with my 3 months old LG V20 Phone.
My phone have one more Problem.
I can see pixel lining (in whole screen) even though it is quad hd display. But the problem is that it is not horizontal, It is tilted 10 degree, and there is no vertical lines that I can recognize . And it is annoying to me.
If the screen is equally pixelated then I should have seen both vertical and horizontal lines of pixel equally like you can see in TV LCD Displays.

I encourage anyone whose 12 month warranty is about to expire to file a claim. And not use the phone at maximum brightness unless outdoors. Luckily I had some other issues with the phone like NFC and the speaker being somewhat distorted and the phone was replaced for those issues as well. If you see any deterioration in any other hardware aspect of your V20 you should definitely file a warranty claim.
I plan to keep this warranty replacement for another year as the only phone with the image quality I like is the Sony Experia XZ Premium which doesn't work with Verizon. Believe it or not I compared the V20 to virtually every new OLED flagship anr they all had a dingy yellowy color compared to the V20, including the new iPhone X. The Sony was the only phone that had both the color accuracy like and LCD but the deep color pop of an OLED. Best of both worlds with the only 4K screen and battery life better than my V20

Noobie McNoob
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?

JynxTheFierce said:
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?
Click to expand...
Click to collapse
Once image retention sets in it will return once the screen is on for long enough. I ran those screen burn in apps overnight for months. Made no difference at all. The only option is to completely replace the display if you can get it cheap.

JynxTheFierce said:
It is my understanding that the V20 will get image retention, but not actually burn-in. Is this true?
Also, I have searched for solutions to the image retention problem. Most solutions advise the use of apps that cycle through colors or simply leaving the device off for awhile. I used a color cycle app, which helped, but the issue returns. And leaving my device off is, simply put, not an option. I did come across a post about replacing the thermal paste. Any truth to this method?
But I'm wondering, if I go through with taking my phone apart to apply paste, wouldn't it be beneficial to also replace the screen as well? Or am I missing some factor I haven't read about yet?
Click to expand...
Click to collapse
No need to do all that, install Night Screen by paper airplane dev team and set the slider at around 80%(make sure you're on the moon icon). Also let the screen cool off before you do this and set it up. You won't really notice the filter much and all the retention problems will be a thing of the pass.

@porscheoscar - No kidding lol Replacement LCD are not cheap. I'm gonna keep an eye on them cause I want to keep my V20 as long as possible. One of the last phones, that I'm aware of, I can carry an extra battery for. I love switching batteries while my friends with their latest, greatest phones watch their battery percentage like a hawk hehe
@salvichulo - Thanks for the tip ^_^ I installed it & am giving it a workout. I try not to be on my phone a lot, but I'm a gamer ;P Once phones became powerful enough to really game on, I killed my Xbox Live account & game exclusively on my phone. When I get the money I'm gonna look into getting an Android Emulator for my laptop.

A bunch of people are on here saying that they notice this ghosting problem after a few months, and that after that their phone's screen deteriorates rapidly. I just got this phone for Christmas, and I love it, but I noticed this annoying ghosting problem immediately. Should I be worried? I'm a little nervous it's getting worse.

why don't you root your phone? By rooting your phone you can change color setting by using custom kernel it help you with this problem .

VocaloidBoy said:
why don't you root your phone? By rooting your phone you can change color setting by using custom kernel it help you with this problem .
Click to expand...
Click to collapse
I don't really know how to root my phone, it seems complicated, and wouldn't it void the warranty?

FasterThanAnarchy said:
A bunch of people are on here saying that they notice this ghosting problem after a few months, and that after that their phone's screen deteriorates rapidly. I just got this phone for Christmas, and I love it, but I noticed this annoying ghosting problem immediately. Should I be worried? I'm a little nervous it's getting worse.
Click to expand...
Click to collapse
You can use app Nightly from Play Store, set to 75% and ghosting effect disappear
Enviado desde mi LG-LS997 mediante Tapatalk

FasterThanAnarchy said:
I don't really know how to root my phone, it seems complicated, and wouldn't it void the warranty?
Click to expand...
Click to collapse
Of course warranty will be void

Related

Super AMOLED screen "Burn-in" problem observed

I own both Samsung Captivate and Focus, both devices have SUPER AMOLED screen. Both devices have burn-in problem after months of usage.
Captivate:
I could see the notification bar on top of the screen with the fuzzy clock and battery indicator burn-in to the screen with very pale color especially very noticeable with a white screen! I also saw AT&T stores had these demo units experiencing the exact problem! I then called up Samsung to replace the Super AMOLED screen. Now it's fine but very annoying.
Samsung Focus:
I just got mine in Dec and didn't use a lot on that device. There is a very good reason why WP7 has to hide those status indicators on top to prevent Super AMOLED screen burn-in problem. I also checked out the demo units in AT&T stores, all of the Focus had Windows Phone 7 logo burn-in to the screen at the top left corner due to the static logo constantly playing on the demo mode.
In conclusion:
SUPER AMOLED screen's quality life-time is still short compare to LCDs. Given about 2 months of usage, 8 hours a day with static image such as notification bars for example, burn-in issue is inevitable! In real-life daily usage, give it about 2.6 hrs a day, your screen will be burnt after 6 months.
NEVER USE SUPER AMOLED SCREEN WITH STATIC IMAGE!
On my phone the screen isn't on for very long periods. Even when I am talking on it if near my face the screen is off.
How does this compare to your experience?
Does a phone in demo mode have the screen on constantly?
The only reson OLED isn't so widely used is because of its limited life span (especially on blue color). From what I read in the past, it is very difficult to get blue channel pixels pass 2,000 hours of life span. Not sure if AMOLED or SAMOLED made any advancement in this area. So, the precautions should always be taken. Let your phone screen on 8-hour a day is not a good approach. That's why there is a setting to let phone go into sleep and turn off the display.
My Captivate has been working flawless since August 2010 with zero image retention or burn in.
foxbat121 said:
The only reson OLED isn't so widely used is because of its limited life span (especially on blue color). From what I read in the past, it is very difficult to get blue channel pixels pass 2,000 hours of life span. Not sure if AMOLED or SAMOLED made any advancement in this area. So, the precautions should always be taken. Let your phone screen on 8-hour a day is not a good approach. That's why there is a setting to let phone go into sleep and turn off the display.
My Captivate has been working flawless since August 2010 with zero image retention or burn in.
Click to expand...
Click to collapse
How many hours per day do you keep your screen turned on? I would give that minimum 480 hrs with static image to experience burn-in. No need to wait 2000 hrs of life-time in Blue Channel in AMOLED.
The life-time of the entire Super AMOLED is here and I'm also being conservative: 480Hrs to start to get burn-in issue using AT&T store demo units as reference.
wildbilll said:
On my phone the screen isn't on for very long periods. Even when I am talking on it if near my face the screen is off.
How does this compare to your experience?
Does a phone in demo mode have the screen on constantly?
Click to expand...
Click to collapse
I use skype and bluetooth headsets alot, so screen shut down may not happen at all until i manually shut off the screen. Moreover, using GPS navigation will definitely cause burn-in problem with static images such as the miles, eta, notification bar, clock, battery indicator, etc.
Android is just not a good OS for Super AMOLED. WP7 on the other hand is for Super AMOLED.
I'd estimate less than 30 minutes total per day (only counts screen on time). So, 480 hrs should let me use my phone for 960 days, or way beyond my tolerance for an *old* phone.
If I'm sitting in a meeting broswing internet or reading news using some apps, almost all of them are full screen and won't necessary have static images on the fixed locations.
Turn the brightness down (I use auto brightness setting) and don't let the screen on for extended period. You will be fine.
squarejp said:
Android is just not a good OS for Super AMOLED. WP7 on the other hand is for Super AMOLED.
Click to expand...
Click to collapse
I have to agree. The metro color schem (black in most of the screen) is the best way to reduce AMOLED battery usage and lower the potential burn-in risk.
squarejp said:
I own both Samsung Captivate and Focus, both devices have SUPER AMOLED screen. Both devices have burn-in problem after months of usage.
Captivate:
I could see the notification bar on top of the screen with the fuzzy clock and battery indicator burn-in to the screen with very pale color especially very noticeable with a white screen! I also saw AT&T stores had these demo units experiencing the exact problem! I then called up Samsung to replace the Super AMOLED screen. Now it's fine but very annoying.
Samsung Focus:
I just got mine in Dec and didn't use a lot on that device. There is a very good reason why WP7 has to hide those status indicators on top to prevent Super AMOLED screen burn-in problem. I also checked out the demo units in AT&T stores, all of the Focus had Windows Phone 7 logo burn-in to the screen at the top left corner due to the static logo constantly playing on the demo mode.
In conclusion:
SUPER AMOLED screen's quality life-time is still short compare to LCDs. Given about 2 months of usage, 8 hours a day with static image such as notification bars for example, burn-in issue is inevitable! In real-life daily usage, give it about 2.6 hrs a day, your screen will be burnt after 6 months.
NEVER USE SUPER AMOLED SCREEN WITH STATIC IMAGE!
Click to expand...
Click to collapse
I have both devices and neither or them display image retention. What method or program are you using to test this?
I downloaded a flashlight app on the captivate and on the Focus so I could turn the whole screen white. I also adjusted it to other color,s still see no burned in images.
I've had my Captivate and Focus since day one when they were first released by AT&T.
Go to any AT&T cooperate stores to check out all the burn-in screens. For captivate I use screen test. It cycles from white, black, green, red, blue, and other pallets. I can garauntee you that all Super AMOLED screens are the same given static images and keep the screen turned on such as notification bar, full battery notification, GPS app.
If you don't have any burn-in problems that means you haven't used the screen long enough even you got your devices since launch.
Sent from my SAMSUNG-SGH-I897 using XDA App
squarejp said:
If you don't have any burn-in problems that means you haven't used the screen long enough even you got your devices since launch.
Click to expand...
Click to collapse
The key here is to keep the screen-on time as short as possible. For normal usage, it will be fine. Will it have burn in 2 or 3 years down the road? Sure, but I probably have to dig it out from the bottom of my drawer to check it out by then. I'd rather enjoy my sharp crispy and colorful SAMOLED for 2 years than worry about burn-in and settle for murky, low contrast and washed out color of the LCD screen for 2 years.
Store demos are the worse case senario.
foxbat121 said:
I'd rather enjoy my sharp crispy and colorful SAMOLED for 2 years than worry about burn-in and settle for murky, low contrast and washed out color of the LCD screen for 2 years.
Store demos are the worse case senario.
Click to expand...
Click to collapse
Very true! But still people really need to beware of their SUPER AMOLED screen. But for gamers...... make sure don't allow a static screen staying on for too long.
Well, I was reading an email yesterday on my focus and noticed that the smiley message icon was like a little ghost in the background. I also noticed the circle/arrow icon. I use orange on black mainly. I moved the tiles around a bit, we'll see if it goes away.
jmerrey said:
Well, I was reading an email yesterday on my focus and noticed that the smiley message icon was like a little ghost in the background. I also noticed the circle/arrow icon. I use orange on black mainly. I moved the tiles around a bit, we'll see if it goes away.
Click to expand...
Click to collapse
and disappeared?
No, it did not go away. It's only visible on white screens, but it is definitely there. I guess I'm going to drop by the at&t store to see if it's a warranty issue, but I highly doubt it. My guess is I'm stuck with it. Since I use the black theme it's not a huge issue, but when I switch to the white theme it looks pretty awful.
squarejp said:
Very true! But still people really need to beware of their SUPER AMOLED screen. But for gamers...... make sure don't allow a static screen staying on for too long.
Click to expand...
Click to collapse
Why beware? Image Persistance can happen on any screen that is left running static for long periods of time. In most of the AT&T stores that I have been in the demo units are set to stay up and running for which I can only assume is to attract people. This will cause the image persistance that you are talking about. These phones screens also get used a lot more than your personal cell will.
Use your phone and don't worry about something that may or may not happen. In two years or less you will likely have a new one anyway.
Hilarious!
This reminds me of the times where projector tvs and lately plasma tvs exhibit the same not-suitable-for-gaming problem! LOL
That's one of the reasons I got the Motorola Atrix with its LCD screen!
My previous smartphone was a Nexus One and even though it didn't exhibit ghosting problems, I always tried to use it as little as possible and used the screen on its dimmest setting.
Now I can leave the screen on at full brightness for hours (like for GPS driving for instance) without any remorse!
I have the the imprint of Internet Explorer Mobile's chome burned onto my screen.
1+ hour of continuing browsing daily.
day2die said:
I have the the imprint of Internet Explorer Mobile's chome burned onto my screen.
1+ hour of continuing browsing daily.
Click to expand...
Click to collapse
Im a high internet user and txtin user etc.. and on my old galaxy s i had the qwerty keyboard burnt onto my screen and not i have my galaxy s2 i can see the same thing startin to happen. For me if this isnt sorted by the time i get another phone in say a yr n half, as much as i adore my amoled screens im defo not goin down that rd again, wat a shame they cnt sort this out, and they r makin thousands of phones and tablets with these screens, so not cool samsung
D79_ said:
Im a high internet user and txtin user etc.. and on my old galaxy s i had the qwerty keyboard burnt onto my screen and not i have my galaxy s2 i can see the same thing startin to happen. For me if this isnt sorted by the time i get another phone in say a yr n half, as much as i adore my amoled screens im defo not goin down that rd again, wat a shame they cnt sort this out, and they r makin thousands of phones and tablets with these screens, so not cool samsung
Click to expand...
Click to collapse
They have been trying very hard in the past decade or so. The main problem is the blue channel pixels' life span. Most companies have ditched their effort and move to other technologies. That's the main reason why there is no consumer TVs made of the OLED screens other than the $4000 Sony 14" OLED tv.
Unless there is a scientific breakthrough, this situation will remain for years to come.
Has anyone dealt with Samsung Tech support on this issue I just got off the phone with them and they wanted me to do a Hard reset. I tried to explain that this was a physical issue, but they still wanted to follow their script.
Now they have sent me a label to send it off but want me to remove my SD card. It ismy understanding that this card is bonded to the phone and cannot be used in a replacement phone if they send me one. I am going to call them back ut based on my previous conversation I am not holding out hope that anyone there will know what I am talking about.

LgG2 Image persistence (retention, burn - in)

hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
elitewhey said:
hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
Click to expand...
Click to collapse
Does it fade out slowly when it disappears or does it just instantly go away after a while.
Sent from my magic box.
it fade out slowly m8
elitewhey said:
it fade out slowly m8
Click to expand...
Click to collapse
I think our screen is not amoled so does not burn out
Really did not see this on LG , but definetky it was priblem for Razr i
LCDs too have burn-in, but they are far less susceptible to it than OLED displays.
I had several SAMOLED devices, now I have an IPS device... and in almost 5 years I never saw any burn-in whatsoever.
I know that OLED and old plasma screens are prone to burn in
And i have 4:3 samsung 710n tft monitor for 10 yeras without
Problems, but my question is about lazy pixels of IPS screen.
Can someone test g2 the way i described in my first post (10 minutes
screen sensor bar on, then enter gray picture in full screen)?
I'll put example when a reach desktop later.
Cheers
Wtf I just noticed my screen! I have image retention on navbar and status bar. It does not go away!
elitewhey said:
hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
Click to expand...
Click to collapse
I have this phone about 15 days, and i have the same problem. Can you resolve this ?
LCD displays are totally IMMUNE to burn in the same way AMOLED and CRT displays are completely vulnerable to it. This type of burn in us caused by phosphor wear over time. It just won't EVER happen on our G2s or any LCD display.
What you're referring to us called image retention and is a completely different. beast all together. If you notice thus occurring on your phone or TV, etc, then turn the display off for 24-48 hours and any retained images should be gone.
It's rather difficult to get a LCD display to do this unless you try (or game all day straight and the game has static elements in it) but none the less it happens. It's not a "G2" thing.
Very very rarely I hear stories where a LCD display has decided to permanently remember images and even keeping the display off didn't solve anything. I've never had a first hand account of this though so those people either probably mistook a fauly display for image retention, or it's an extremely rare occurance.
Sent from my VS980 4G using Tapatalk
Do you have a source for this information?
robogo1982 said:
Do you have a source for this information?
Click to expand...
Click to collapse
I found this test
http://www.marco.org/rmbp-irtest.html
To view if you have IR or not. If i run the test for 5 minutes and switch to grey i can notice the image retention but dissapears with time. I cant see the image retention in normal use.
Any can run the test for 5 minutes, to compare please.
Plenty of sources. Google "image retention vs burn in LCD AMOLED) and you should get plenty of sources but here's one.
http://www.rtings.com/info/what-is-image-retention
Sent from my VS980 4G using Tapatalk
---------- Post added at 01:31 PM ---------- Previous post was at 12:32 PM ----------
Here's a much more detailed article...
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Plenty of sources. Google "image retention vs burn in LCD AMOLED) and you should get plenty of sources but here's one.
http://www.rtings.com/info/what-is-image-retention
Sent from my VS980 4G using Tapatalk
---------- Post added at 01:31 PM ---------- Previous post was at 12:32 PM ----------
Here's a much more detailed article...
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
But its normal ??? I can only see if i search for them, idk if go to the warranty or keep it.
Yes it's normal. If the image doesn't fade out over time though it's not normal. Our screens are LCDs and this is common for all LCD displays, TVs included.
Plasma and OLED displays have it worse because the phosphor wear on these can be permemant. I used to play a certain game hours and hours each day on my old Galaxy Nexus which had an AMOLED display and I eventually had the menus permanently burned into the display.
Since our G2s use a LCD display though any image persistence we may encounter should fade away once the screen is off for a while. If it doesn't then no that's not normal. Most image retention issues should fade away in a few minutes, but rarely it may last up to a few hours to a few days.
Unless you keep your display on a static image though hours and hours on end, this shouldn't be an issue. If any retention doesn't fade away after having the display off for a while or if it commonly happens without having to try to make it happen then you might consider a warranty replacement.
There's a ton of information regarding this if you search on "screen burn in image retention oled lcd plasma" in Google.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Yes it's normal. If the image doesn't fade out over time though it's not normal. Our screens are LCDs and this is common for all LCD displays, TVs included.
Plasma and OLED displays have it worse because the phosphor wear on these can be permemant. I used to play a certain game hours and hours each day on my old Galaxy Nexus which had an AMOLED display and I eventually had the menus permanently burned into the display.
Since our G2s use a LCD display though any image persistence we may encounter should fade away once the screen is off for a while. If it doesn't then no that's not normal. Most image retention issues should fade away in a few minutes, but rarely it may last up to a few hours to a few days.
Unless you keep your display on a static image though hours and hours on end, this shouldn't be an issue. If any retention doesn't fade away after having the display off for a while or if it commonly happens without having to try to make it happen then you might consider a warranty replacement.
There's a ton of information regarding this if you search on "screen burn in image retention oled lcd plasma" in Google.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Thank you very much, yep mine´s fade away after 30 seconds.
You have image retention in your G2 ???
Only if I force the issue by doing things like leaving this web page,
http://link.tapatalk.com/api/click?...t.html&subId=c157297d1a1ff043255bfb18530caaa2, open for a while. It quickly fades away though. That's the only time I've ever noticed anything.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Only if I force the issue by doing things like leaving this web page,
http://link.tapatalk.com/api/click?...t.html&subId=c157297d1a1ff043255bfb18530caaa2, open for a while. It quickly fades away though. That's the only time I've ever noticed anything.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Yep Same Here, i think all LG G2 suffer from this problem.
Thank you.
Np ? All G2s,...all LCD devices. LCD tech kind of plateaud so manufacturer starting developing AMOLED displays. LG seems to have made great improvements though with their LCDs and I'm glad they chose this route as I prefer LCD to AMOLED any day.
AMOLEDs may evolve to the point where burn in isn't an issue, much like how LCD displays when first introduced suffered from ghosting that was so bad it wasn't even am option for anyone who games. With
today's LCDs ghosting, much like the real thing, kind of faded away into the VAST.
I guess in the end it all boils down to each person's individual tastes.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Np ? All G2s,...all LCD devices. LCD tech kind of plateaud so manufacturer starting developing AMOLED displays. LG seems to have made great improvements though with their LCDs and I'm glad they chose this route as I prefer LCD to AMOLED any day.
AMOLEDs may evolve to the point where burn in isn't an issue, much like how LCD displays when first introduced suffered from ghosting that was so bad it wasn't even am option for anyone who games. With
today's LCDs ghosting, much like the real thing, kind of faded away into the VAST.
I guess in the end it all boils down to each person's individual tastes.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
But i have a LCD IPS LG MONITOR, and run the test about 10 minutes and i havent IR, i have a LCD IPS LG TV (LA6200) and i havent IR. I think not all LCD IPS have this problem :S
Yeah the IPS LG monitor is susceptible but just because it is doesn't mean you'll ever see it happen. People in the Apple forums are always asking about why their Safari url bar remains once the app is closed. These people must be on Safari all day every day lol.
Most often you'll see it on displays in places that keep a TV running all the time with like CNN running (restaurants, display units in stores, etc) . Just because it can happen doesn't mean it will. It's something I never worry about while using LCD displays
Sent from my VS980 4G using Tapatalk

Users with defective screens (pink/uneven color temps), what model do you have?

I'm on my 4th phone, and this one is by far the worst. I busted out my Galaxy S4 to compare, and it's night and day difference. The S4 (also super amoled) is completely uniform color temp, and has almost zero color shift when you tilt the phone. Every 6P I've had has some type of pink to blue color gradient, and shifts to blue when I tilt it just a tiny bit forward (like everytime I'm reaching for the notification tray). I'm starting to think people with "zero issues" are either smoking the hype pipe, or having a completely different experience. All 4 of my phones are 64GB Graphite, with build dates of 10/25 or 10/27. It seemed there were a disproportionate number of 64GB Graphites reporting these issues. I'm thinking I keep getting phones from the same crappy batch(es). I'm wondering if there is any correlation between the color/size variants and these defects.
I'm considering returning the phone for good and either reordering in a month or two, or getting a 5x to hold me over until next years Nexus. I got Nexus Protect and the whole shebang with the 6P because I was planning on keeping it 2+ years.
2x bad 64gb graphites for me. 3rd one seems to be better, but not perfect. I'm not sure if I'll RMA it or not. Like you said it seems like every screen has issues and it's just a matter of how bad it is. The 3rd one isn't too bad at least.
Frost 128gb, no problem at all except for the random reboot.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Mine had the freeze and reboot issues. Did it 7 times in the span of 5 days. Put it on safe mode and still rebooted. Factory reset the device and clean install of apps and rebooted once. After that one random freeze, the device hasn't had one in 48 hrs and counting but still rma'd for a new device to make myself feel more at ease knowing that there is no internal hardware issues.
Sent from my Nexus 6P using Tapatalk
Not had any reboots at all but my 3 phones had increasingly worse displays. Alu 64gb, manufacturrd 18/10, 28/10,28/10. The original 18/10 was the best of them all but still not good with pink hue on the left side of the screen.
Sent from my Nexus 6P using Tapatalk
subhani said:
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
Click to expand...
Click to collapse
I also have the color shifting, but this is probably caused by the tempered glass screen protector. anyway, I always look a the device with an angle of 90 degree.
Thanks mods for cleaning up the hate speech. It amazes me people think we should be grateful and accept any crap Google ships. The way QA works, it's not an issue unless the customers make it an issue. If Google can save money and use grade B panels, and their customers don't seem to mind, then next year they might use grade C panels.
This is what my 6P looks like on the google homepage at normal brightness levels: https://goo.gl/photos/z77YPDta247Jh3Zt5
Last I checked, there is no gradient on the google homepage that goes from pink to green. And if you're curious, here is what that looks like next to a Nexus 5X: https://goo.gl/photos/3huN7dPbeBKqrodf7
Every one of my 6Ps has a color gradient when looking directly at the screen. That's not taking into account the crazy rainbow effect when you tilt the display just a few degrees any direction. I had multiple Galaxy S4s, which also have a samsung amoled screen, and they are all completely uniform and have close to zero color shift at normal viewing angles.
So to everyone that thinks we are just picky @#[email protected], in all my years and hundreds of consumer electronic devices I've owned, I've only ever RMAed two other devices: a plasma TV that buzzed like a bumblebee, and an og PSP that had dead pixels and completely outrageous back light bleed.

Fix uneven/yellow screen with intentional burn-in

So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.
Interesting, the normal slightly pink at the top transitioning to yellow at the bottom describes the screen on my original nexus 6P and it's replacement.
I'll look into giving this a try as well.
I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.
Gorgtech said:
I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.
Click to expand...
Click to collapse
I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.
I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
Azarin said:
I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.
Click to expand...
Click to collapse
Would you happen to have a before image for your screen? I would like to try this on my phone but can't say for sure what exact color the uneven section is. Most of the screen seems to have a pink tint that fades into a green/yellow tint in the bottom left corner. I don't want to stress the wrong color accidentally.
Can you post before and after pics of your screen please?
Gorgtech said:
I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
Click to expand...
Click to collapse
Its a well known characteristic of samsung AMOLED screens. Samsung users have been complaining about this for some time. Its actually worse on the sgs6. But more brightness will make it less noticeable. Honestly, if you forget about it and stop focusing on it, you will stop noticing it.
Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone
android4life92 said:
Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone
Click to expand...
Click to collapse
It's impossible not obsessing about it since the display is very thing you look at when using a phone, people wouldnt tolerate if it was an LCD, dead pixels or any other defect at the advertised price, but since it's amoled we should be expected that these errors occur.
The issue on slight displays is that the screen is uneven on white, so its impossible to ignore on web browsing and how dark ui and gapps is not provided by Google, I would prefer it to be slightly pink/blue all over not half so you won't notice it.
Not meaning to rant and whine but consumers shouldn't have to accept this or fix the issue themselves, when I show the phone of friends, they notice the inconsistent white background and are shocked when I say its something you have to live with, the features are not going to outweigh the display issue
The joy of the phone is still there, just wish they implement quality control.
I complained about this on my Nexus 6. Ended up buying and returning a total of about 8 phones from various stores until i found the "perfect" one. Its incredibly irritating when you can notice it and its the first thing you see when the pixels light up. Some people may care more than others but im not willing to compromise anymore. AMOLED displays look great, but LCDs seem to have a better yield or QA. I was of course down voted and flamed about this. Good to see people starting to take action against garbage quality AMOLEDs.
ariekanarienl said:
So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.
Click to expand...
Click to collapse
This post is old but I wanted to try this nonetheless. You can't just burn in or wear out the pixels in such sort of time no matter what. 45 mis is not enough to cause such an effect. I tried it as I have a screen with the same exactly issue but there is no change. And I did it for far more than you. I let it all the night long for 3 days. There was no change. I don't think you can fix this issue this way (or any other way)
You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...
mariojas89 said:
You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...
Click to expand...
Click to collapse
Hey,
Seriously, a refurbished device just after a few days? Like you had it for 10 months, lol? Is it Huawei?
Escalate the case to a supervisor and don't give up until you get a "proper" new phone!
Good luck...

LG V20 pixels burning into screen.. ?

So.. Just today ive been noticing the remnants of a game or video name being "left" "burnt" (if you will) into the right top to mid side down the ride side of my display.. Any ideas? Has anyone else experianced this? Trying to recreate it but its only doing it very fantly currently.. And barley noticable.. But after i had played my game for a little while earlier i could clearly make out parts of the game remnants on my display..
I get this too but it only shows up on grayish colors and it goes away after about an hour or so. Happens mainly with 2nd screen but it'll do it every now and then on the main one. Brightness seems to affect it's appearance more as well. It shows up more frequently for me when Brightness is @ 90 and up.
same here , i am getting the pixel burn as well. what can i do any suggestion?
I'm getting the same problem, called T-Mobile they're sending me a replacement unit to replace the replacement for the original that was bootlooping.
For all with the problem, I suggest getting LG to repair it since it should be covered under warranty. Also, just thought I'd add that LCD screens don't burn in, like their AMOLED counterparts. I believe you can describe this as ghosting, or just say the pixel is stuck on the same color if a customer service rep asks. I could be wrong, but this is what I've heard for most of my life. Hope that you guys solve your issues and return to a problem free experience!
Guys try a program called Pure Noise 2 and let it work overnight. I never had this issue with my Note 4 but even then I periodically ran the noise program. Let me know if it works!
Residual Image
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Screen Retention\Ghosting
Same problem.
Is covered under warranty?
Did anyone solved this?
Some screens - https://forum.xda-developers.com/showpost.php?p=72790659&postcount=5
gediv2 said:
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Click to expand...
Click to collapse
This is pretty much the conclusion I've come to after researching for awhile

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