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Hi, My Nexus 4 got no service already 1 week++. I already tested with the other SIM card and I also do a research on Internet. On Internet, also got many people faced this problem. On Internet, many people said the nexus 4 cant accept the SIM card that is normal SIM card cut into micro SIM card, must use the original micro SIM card. I also try with the solution and I bought a SIM card that is original SIM card but the micro SIM card also doesn't work. All the SIM card are cant detected by he nexus 4, will the Sim Card tray broken. My phone are protected by cover since day one and never dropped into water. I wish LG can fix this problem and help me to fix this problem, this really cause me a lot of problem. Regards, Tang.
(Email to LG)
Sorry for my English.
Can any one help me.
hqtang33 said:
Hi, My Nexus 4 got no service already 1 week++. I already tested with the other SIM card and I also do a research on Internet. On Internet, also got many people faced this problem. On Internet, many people said the nexus 4 cant accept the SIM card that is normal SIM card cut into micro SIM card, must use the original micro SIM card. I also try with the solution and I bought a SIM card that is original SIM card but the micro SIM card also doesn't work. All the SIM card are cant detected by he nexus 4, will the Sim Card tray broken. My phone are protected by cover since day one and never dropped into water. I wish LG can fix this problem and help me to fix this problem, this really cause me a lot of problem. Regards, Tang.
(Email to LG)
Sorry for my English.
Can any one help me.
Click to expand...
Click to collapse
For what its worth
I cut my micro sim ( with a punch ) and it works fine
check in settings if you have a baseband installed sometimes it uninstalls by itself so that could be the problem
extremetempz said:
check in settings if you have a baseband installed sometimes it uninstalls by itself so that could be the problem
Click to expand...
Click to collapse
Hi, thanks for reply.
Where to check, in setting app? Or Installed apps?
Regards.
hqtang33 said:
Hi, thanks for reply.
Where to check, in setting app? Or Installed apps?
Regards.
Click to expand...
Click to collapse
Settings > About phone > Baseband version
Does the phone ask you to insert SIM, or are you unable to connect to your cell provider?
If you are asked to insert SIM, you may have a bad SIM slot (broken pin contacts), or the SIM is placed incorrectly in the slot.
If you just have no service, check your phone number is displayed correctly in "About phone" and try to scan for available networks in:
Settings > Wireless & networks (more) > Mobile networks > Network operators
then use "Choose automatically"
Will the sim tray broken. My nexus 4 is running JB Stock and no root.
Sent from my Nexus 4 using xda premium
You need to flash a radio.
Sent from my Nexus 4 using xda app-developers app
similar problem
madmike413 said:
You need to flash a radio.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte
IsabellaX said:
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte
Click to expand...
Click to collapse
Had the exact same problem. Had no service at all (the network icon was just a triangle), no baseband, no IMEI. This is what I tried so far. My phone was stock 4.3 before my experiments :
1. Tried toggling *#*#4636#*#*, tried all the options there - no luck. Radio was "off", and no matter how many times I tried to click on Turn On Radio, it wouldnt start
2. Tried switching Sim cards, from same operator and from a different operator, no luck
3. Did a factory reset using the settings menu - no change
4. Finally, rooted the phone using http://forum.xda-developers.com/showthread.php?t=2010312 (First time ever, complete noob here). Everything went smoothly. Installed all the standard stuff from the 4.3 image.
Now, I could see the radio intermittently turn on and off - what a relief ! Atleast I knew there exists a chance this is not a hardware issue. I was getting service for 10 seconds, then it was going off for 10 seconds. This was happening continuously.
5. Tried *#*#4636#*#* and toggling all options again, (even GSM only, WDCMA only, preferred etc). I am in India and using Idea Cellular.
6. Searched like crazy on the xda forum for possible solutions - decided I'll try out a different radio version (I had 0.84 on mine) from here : http://forum.xda-developers.com/showthread.php?t=2087227 - If you're a complete noob like me and dont know what the hell I'm talking about, trust me, flashing a radio is not that difficult. Just refer to my earlier thread link
7. Tried flashing each and every radio from 0.24 - 0.84. Mixed results. Except for 0.83 and 0.84 all other radios atleast maintain signal throughout. However it never turns "blue" - I cannot access the internet from my phone - I have a data plan, the apn information is correct and every other setting is proper (airplane mode off, data on etc). The other odd thing is I can call and receive calls, however there is absolutely no audio !
By elimination - I think there are only two options here - either this has something to do with the 4.3 update altogether, or this is a hardware glitch on the nexus 4 which is activated by some unique sequence of steps. Please note I did NOTHING "illegal" on the phone before this problem - no rooting no custom software, not even any apps which mainstream users would call "shady" - just the usual FB, Mail apps, my corporate mail account.
Any ideas here - I am going to go ahead and try flashing my phone back to stock 4.2.2 again, and hope that works !! Please help ! And apologies for the tremendously long post first up
Regards,
NoobNexus
NoobNexus said:
Any ideas here - I am going to go ahead and try flashing my phone back to stock 4.2.2 again, and hope that works !! Please help ! And apologies for the tremendously long post first up
Regards,
NoobNexus
Click to expand...
Click to collapse
In the off-chance you might still read this: I'm having the same problem, just as some other Nexus 4 users: http://forum.xda-developers.com/nexus-4/help/nexus-4-service-t2501076/post61681896#post61681896
Was this issue ever solved for you?
IsabellaX said:
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte
Click to expand...
Click to collapse
i recently buy a nexus 4 from ebay, only for nostalgia, so, when i receive the cellphone, i turn on without a sim inside, connected to wifi and the phone request for 3 upgrades of security, the nexus was in 5.1.1, the last than ir support, so i accepted the upgrades and the nighmare start, when i put my sim, the nexus not recognized it, i try everything, put in airplane mode and back and nothing, full reset from recovery twice and nothing.
So, i unlock the bootloader, install a recovery (clockwork) and root, after download from google the formware 4.4.4 for nexus 4, start the downgrade, when my nexus wake up in kitkat with my at&t (mexico) sim inside, the same problem, still not detecting simcard, i connect to wifi and the cellphone request for an upgrade, android 5.0.1 , click in next and the nexus start downloading and installing the upgrade, after 15 minutes, again with the sim indide, wake up with lollipop and the signal come back again ¡¡¡¡¡¡¡
My nexus after 24hrs is still with signal, whitout problems, but still request for the other 3 upgrades ( android 5.1.1 and other two upgrades for security), but with previous experience.... i will keep in 5.0.1......
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
loris.filtrading said:
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
Click to expand...
Click to collapse
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
vndnguyen said:
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
Click to expand...
Click to collapse
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
loris.filtrading said:
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
Click to expand...
Click to collapse
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
vndnguyen said:
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
Click to expand...
Click to collapse
I meant maybe problem between this Korean device and Italian network: could not it be? Have anyone had any experience about this?
I already tried to factory reset by Kies many times but it does not help, and I noted that updates remained on firmware, they were not brought at factory state. If it is a hardware fault I think I'd have this problem with Skype calls too or other programs, is not it? Luckly, or not, this is the only situation I can not hear from the other line ... I really do not know what to do ...
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
loris.filtrading said:
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
Click to expand...
Click to collapse
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
nrthwds said:
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
Click to expand...
Click to collapse
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
loris.filtrading said:
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
Click to expand...
Click to collapse
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
vndnguyen said:
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
Click to expand...
Click to collapse
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
loris.filtrading said:
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
Click to expand...
Click to collapse
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
vndnguyen said:
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
Click to expand...
Click to collapse
Ok I will look for that, hoping to find the solution by this way ... but is not the 4.4.4 or L version arriving so that I could wait for that official? ...
loris.filtrading said:
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Click to expand...
Click to collapse
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
nrthwds said:
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
Click to expand...
Click to collapse
Goodmorning, surely I am tryin, but I had this problem in places there was not wi-fi ... so I do not think it is changing problems at all ... otherwise I should change something on phone wi-fi maybe ...
Galaxy S5 G906K
Hi,I have exactly the same problem and I can not use the mobile because of this.I leave in Cyprus and I can not hear the person who I try to speak with,sometimes in the middle of conversation,sometimes from the begining or I can speak 5 minutes without any problem.Seems like we have to make some setting for Europe inside in the phone with ☆#0011# and the phone to be rooted first?
This is a problem,if we rooting the phones we losing the warranty but it looks like is no other possibility to escape of our issue.How else?
Galaxy S5 G906K network incompatibilitty
Well,we found out what the problem is with hearing issue while calling.Is comming from the incompatibilitty of the phone hardware network and each country networks providers.Let me explain:Galaxy G906K Lte has only 3G and Lte(4G)networks build inside.So,if you are living in a country who doesn't have 4G install yet or not all over and instead have 2G and 3G only,and this 3G it does not cover all the areas,then when are you not in the 3G antenna area you"ll gonna lose the reception because this type it does not have 2G old GSM network build inside.That means we can not use it in 2G base network countrys.I hope I helped anyone who have this type of galaxy mobile phones.
Unfortunately I have understood you explanation, but before buying it I clearly asked to the seller and they made me sure the device would have worked as well: who told you such this explanation? What site did you buy the S5 from?
Many thank
Loris
Get this
Who told me this?Nobody, is very simple:go on Settings>More networks>Mobile networks>Network setting>RAT mode setting and you will see there Ltd network and 3G network,NO GSM network(2G).So,all the mobiles from Korea are for Korea and other country's which have 3G or Lte(4G)networks.For example Korea have ONLY Lte network. That's why is for Korea and this phone was named Galaxy S5 Lte-A. You must ask refund!
Hi guys, first of all i made searches and etc. and found nothing, this is very strange issue,
i have an s4 (I9500) and cell network is not working well. in E mode (i mean 2G) all internet voice and texts are working as should be.
in combined mode, if internet open then no network, or sometimes E with data but no 3G anyway. when internet disabled all is good.
in WCDMA mode, if internet is open, then nothing no internet, no voice no text. when internet disabled all is good again.
strange thing is i can use 3G very different way.
check 3G or combined mode first
make a call
after connected call open network data ( internet)
in a few seconds i have 3G internet. but if call ends no data again and after while no network either.
for troubleshooting in 3G mode before signal lost i see H or H+ sign on my phone but only up arrow shows no down arrow i think that mean 2 thing
1- i send a request to carrier but no returning
2- i cant send a request but phone try to send.
it was the same in 4.4.2 firmware, now i have 5.0.1
i try to patch modem with other firmwares modem files but i could find only 4.4.2 modem files. and tried all of them but no luck
so i want to use 3G mode, my phone has warranty but glass broken and in my country it is avoid warranty.
i have no box jtag or z3x box only have cwm mode and odin with usb. so is there any solution to my problem.
my phone info :
Android version: 5.0.1
Baseband version: I9500XXUHOD4
KERNEL VERSION: 3.4.5-4727708
Build number: LRX22C.I9500XXUHOD4
stock firmware with no patches just root.
my origin country where i bought phone is Turkey.
i will be greatfull if you guys could help me..
Thank you in advance.
mami17 said:
Hi guys, first of all i made searches and etc. and found nothing, this is very strange issue,
i have an s4 (I9500) and cell network is not working well. in E mode (i mean 2G) all internet voice and texts are working as should be.
in combined mode, if internet open then no network, or sometimes E with data but no 3G anyway. when internet disabled all is good.
in WCDMA mode, if internet is open, then nothing no internet, no voice no text. when internet disabled all is good again.
strange thing is i can use 3G very different way.
check 3G or combined mode first
make a call
after connected call open network data ( internet)
in a few seconds i have 3G internet. but if call ends no data again and after while no network either.
for troubleshooting in 3G mode before signal lost i see H or H+ sign on my phone but only up arrow shows no down arrow i think that mean 2 thing
1- i send a request to carrier but no returning
2- i cant send a request but phone try to send.
it was the same in 4.4.2 firmware, now i have 5.0.1
i try to patch modem with other firmwares modem files but i could find only 4.4.2 modem files. and tried all of them but no luck
so i want to use 3G mode, my phone has warranty but glass broken and in my country it is avoid warranty.
i have no box jtag or z3x box only have cwm mode and odin with usb. so is there any solution to my problem.
my phone info :
Android version: 5.0.1
Baseband version: I9500XXUHOD4
KERNEL VERSION: 3.4.5-4727708
Build number: LRX22C.I9500XXUHOD4
stock firmware with no patches just root.
my origin country where i bought phone is Turkey.
i will be greatfull if you guys could help me..
Thank you in advance.
Click to expand...
Click to collapse
1. Dial *#1234#and tell me what appears.
2. Install this APP and add some screenshots.
Okay i did what u want i hope u could help me.
mami17 said:
Okay i did what u want i hope u could help me.
Click to expand...
Click to collapse
Check the SIM Card and change it for one new.
Joku1981 said:
Check the SIM Card and change it for one new.
Click to expand...
Click to collapse
I already tried that one but no luck at all
mami17 said:
I already tried that one but no luck at all
Click to expand...
Click to collapse
Factory reset your device then. This look like hardware problem anyway
Joku1981 said:
Factory reset your device then. This look like hardware problem anyway
Click to expand...
Click to collapse
I already tried that too, factory reset, clean to install New rom, and no luck...
Looks like to me software problem too but i cant fix it.. Thats why i choose title as strange i dunno what to do now..
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
strukel said:
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
Click to expand...
Click to collapse
When turn of data in 4g or 3g Mode can you see signal? Can you make a call?
strukel said:
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
Click to expand...
Click to collapse
İf your answer no try this solution http://forum.xda-developers.com/showthread.php?t=2192025 ı suppose your Phone I9505 and we don't have same problems.
mami17 said:
When turn of data in 4g or 3g Mode can you see signal? Can you make a call?
Click to expand...
Click to collapse
Nope I just tried it, I dont have a signal and I cant make a call
Hi,
I have a problem with my brand new Galaxy S7 edge. It's a European model, unlocked, bought in the official Samsung store. It was working fine but yesterday it lost service for a while. I switched it in and out of plane mode and service was back. Today it suddenly lost service and nothing seems to help. Tried plane mode, factory reset, changing network settings. Sim card works fine with my old galaxy s5. IMEI and serial number are correct. Any thoughts?
lukas.elk said:
Hi,
I have a problem with my brand new Galaxy S7 edge. It's a European model, unlocked, bought in the official Samsung store. It was working fine but yesterday it lost service for a while. I switched it in and out of plane mode and service was back. Today it suddenly lost service and nothing seems to help. Tried plane mode, factory reset, changing network settings. Sim card works fine with my old galaxy s5. IMEI and serial number are correct. Any thoughts?
Click to expand...
Click to collapse
Back to the store where you bought it and ask for replacement!
henklbr said:
Back to the store where you bought it and ask for replacement!
Click to expand...
Click to collapse
Thank you for a fast reply! Is there any chance that it's a software issue that I could resolve myself?
We have the *exact* same problem over at android-hilfe.de
I've been dealing with this issue for over a week now, latest update from two days ago didn't help. I reset the phone, switched SIM-Cards, swapped SD-Card etc. Problem persists.
NO service out of the blue.
I guess there is no way to fix thix, and I'm entirely sure more people have this problem, but they often don't notice because they are connected on Wifi.
slind said:
We have the *exact* same problem over at android-hilfe.de
I've been dealing with this issue for over a week now, latest update from two days ago didn't help. I reset the phone, switched SIM-Cards, swapped SD-Card etc. Problem persists.
NO service out of the blue.
I guess there is no way to fix thix, and I'm entirely sure more people have this problem, but they often don't notice because they are connected on Wifi.
Click to expand...
Click to collapse
Exactly, I haven't noticed it at first because I was online all the time. It looks to me as it's a problem with the gsm module in general as when I remove the SIM card the phone alerts me that the card has been removed so it probably sees the SIM card.
lukas.elk said:
Exactly, I haven't noticed it at first because I was online all the time. It looks to me as it's a problem with the gsm module in general as when I remove the SIM card the phone alerts me that the card has been removed so it probably sees the SIM card.
Click to expand...
Click to collapse
I don't know what's going on, but I see many people mentioning the exact same problem. If this happens again I'm giving the phone back. It seems to help if you switch from LTE/3G/2G to 3G/2G - but I depend on the LTE connection and it's unacceptable to me.
slind said:
I don't know what's going on, but I see many people mentioning the exact same problem. If this happens again I'm giving the phone back. It seems to help if you switch from LTE/3G/2G to 3G/2G - but I depend on the LTE connection and it's unacceptable to me.
Click to expand...
Click to collapse
In my case nothing seems to help. It permanently has abosutely no service.
I've just had it die on me again. No chance I'm bothering with this any longer. There are really many things I like about this phone, but the 6S Plus has one unbeatable advantage: it works!
I've done one more test. Even emergency call doesn't work.
I have this no service problem as well please let me know how do you fix it?
---------- Post added at 03:33 PM ---------- Previous post was at 03:24 PM ----------
slind said:
I've just had it die on me again. No chance I'm bothering with this any longer. There are really many things I like about this phone, but the 6S Plus has one unbeatable advantage: it works!
Click to expand...
Click to collapse
you still having this problem? how did you fix it?
slind said:
I don't know what's going on, but I see many people mentioning the exact same problem. If this happens again I'm giving the phone back. It seems to help if you switch from LTE/3G/2G to 3G/2G - but I depend on the LTE connection and it's unacceptable to me.
Click to expand...
Click to collapse
How did you end up fixing it?
i have the same problem on a used s7e that i bought. i tryed with reflash it with pit etc etc and nothing helps
My T-Mobile S7 edge just had its radio bite the dust as well I guess. Phone was going slow so I rebooted it then I got no service. Rebooted a few more times, new SIM card, factory reset, software reload with SmartSwitch... nothing fixed it. I'm now 3 for 3 with Samsung phones that have mysteriously crapped out on me for no discernible reason. Not impressed.
Could be APN, I flashed a custom ROM on my phone and then it receives signal but says (and acts like) no services. Resetting APN put it instantly back to working. It can be found in Settings > Mobile Networks > Access Point Names > Reset to default (or find the APN setting for your carrier on the internet/official website, then add & apply)
lukas.elk said:
Hi,
I have a problem with my brand new Galaxy S7 edge. It's a European model, unlocked, bought in the official Samsung store. It was working fine but yesterday it lost service for a while. I switched it in and out of plane mode and service was back. Today it suddenly lost service and nothing seems to help. Tried plane mode, factory reset, changing network settings. Sim card works fine with my old galaxy s5. IMEI and serial number are correct. Any thoughts?
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Hello All.
This may sound like an easy problem to solve and a part of me hopes it is. but im fairly well versed in android and has me baffled.
Phone runs beautifully 870DS. When i leave WiFi, the swith to mobile data takes for ever and then remains super fickle and intermittent. I sometimes do not have any data moving whatsoever (offline dinosaur in chrome level) When i connect to wifi again, all is fine, instantly.
I have full signal (full bars).
Mobile data on.
Switch to mobile data on.
The correct network registered & the correct APN for that network is set.
I have it set to GSM/WCDMA/ LTE auto
I have tried setting RAT set to every possible combo and it still continues!
I read somewhere it could be caused by radio initiation, so i went in *#*#4636#*#* to run a ping test but "phone information" throws up an error "This application does not work on this device"
Im 95% certain it is unlocked because i I bought the phone in another country and just popped my new sim straight in without hassle.
The mobile data issues started almost immediately. Now im stumped as what to do.
Any suggestions would be greatly appreciated and rewarded with beer :good:
THANKS!!!
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
LPMatt said:
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
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Click to collapse
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
deathcells said:
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
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No change or improvement to the connection
Bump for anymore help from anyone. Please??
Getting desperate here....
deathcells said:
Bump for anymore help from anyone. Please??
Getting desperate here....
Click to expand...
Click to collapse
Does the phone have the right bands for 4G in your country?
Thanks for the reply!
Not sure, how do i check that?
aioan said:
Does the phone have the right bands for 4G in your country?
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Click to collapse
Thanks for the reply!
Not sure, how do i check that?
deathcells said:
Thanks for the reply!
Not sure, how do i check that?
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Click to collapse
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
aioan said:
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
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Click to collapse
Thanks for that. Yes according to this https://www.frequencycheck.com/carr...0ds-g6-dual-sim-td-lte/mtn-group-south-africa
I do have the correct bands. Could a carrier lock only one of the slots rendering it single sim in effect? The one sim works perfectly, second sim, no dice
Sorry for bumping an old thread.
Gf is having a similar issue on her phone; long story short, it happens that sometimes, after being connected to Wi-Fi and turing it off, it takes ages for her to get a mobile data connection, despite having full signal.
I had her replace the SIM, as I've seen similar problems (intermittent data connection, phone appears connected but no Internet available, etc.) with a SIM card that was about to go bad; it didn't help. Next step would be a full phone reset.
@deathcells : did you find the cause of your issue?
@fagentu.xda
No unfortunately not. I just deal with it. Extremely frustrating standing in the shop trying to pay without internet...
I tried the settings and force options to no avail.
I tried using both sim cards (from different providers) in both slots for months and no combination ever worked for me. I have yet to figure out if i bought a dudd phone or if a work around exists. Please let me know what you find out! Thanks and best of luck
Have the same issue with mine now. It started to go bad a few weeks ago... Tried everything. Changed SIM card, factory reset, etc... and nothing will change.
I'd say that the phone is just faulty. As I'm still under the warranty I'm in contact with LG to find out about a possible fix or phone replacement. I'll try to keep you posted.
Have you guys find a solution for this? I cant do anything. Does flashing kdz to andriod 9 pie helps?