Nexus 4 No service - Nexus 4 Q&A, Help & Troubleshooting

Hi, My Nexus 4 got no service already 1 week++. I already tested with the other SIM card and I also do a research on Internet. On Internet, also got many people faced this problem. On Internet, many people said the nexus 4 cant accept the SIM card that is normal SIM card cut into micro SIM card, must use the original micro SIM card. I also try with the solution and I bought a SIM card that is original SIM card but the micro SIM card also doesn't work. All the SIM card are cant detected by he nexus 4, will the Sim Card tray broken. My phone are protected by cover since day one and never dropped into water. I wish LG can fix this problem and help me to fix this problem, this really cause me a lot of problem. Regards, Tang.
(Email to LG)
Sorry for my English.
Can any one help me.

hqtang33 said:
Hi, My Nexus 4 got no service already 1 week++. I already tested with the other SIM card and I also do a research on Internet. On Internet, also got many people faced this problem. On Internet, many people said the nexus 4 cant accept the SIM card that is normal SIM card cut into micro SIM card, must use the original micro SIM card. I also try with the solution and I bought a SIM card that is original SIM card but the micro SIM card also doesn't work. All the SIM card are cant detected by he nexus 4, will the Sim Card tray broken. My phone are protected by cover since day one and never dropped into water. I wish LG can fix this problem and help me to fix this problem, this really cause me a lot of problem. Regards, Tang.
(Email to LG)
Sorry for my English.
Can any one help me.
Click to expand...
Click to collapse
For what its worth
I cut my micro sim ( with a punch ) and it works fine

check in settings if you have a baseband installed sometimes it uninstalls by itself so that could be the problem

extremetempz said:
check in settings if you have a baseband installed sometimes it uninstalls by itself so that could be the problem
Click to expand...
Click to collapse
Hi, thanks for reply.
Where to check, in setting app? Or Installed apps?
Regards.

hqtang33 said:
Hi, thanks for reply.
Where to check, in setting app? Or Installed apps?
Regards.
Click to expand...
Click to collapse
Settings > About phone > Baseband version
Does the phone ask you to insert SIM, or are you unable to connect to your cell provider?
If you are asked to insert SIM, you may have a bad SIM slot (broken pin contacts), or the SIM is placed incorrectly in the slot.
If you just have no service, check your phone number is displayed correctly in "About phone" and try to scan for available networks in:
Settings > Wireless & networks (more) > Mobile networks > Network operators
then use "Choose automatically"

Will the sim tray broken. My nexus 4 is running JB Stock and no root.
Sent from my Nexus 4 using xda premium

You need to flash a radio.
Sent from my Nexus 4 using xda app-developers app

similar problem
madmike413 said:
You need to flash a radio.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte

IsabellaX said:
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte
Click to expand...
Click to collapse
Had the exact same problem. Had no service at all (the network icon was just a triangle), no baseband, no IMEI. This is what I tried so far. My phone was stock 4.3 before my experiments :
1. Tried toggling *#*#4636#*#*, tried all the options there - no luck. Radio was "off", and no matter how many times I tried to click on Turn On Radio, it wouldnt start
2. Tried switching Sim cards, from same operator and from a different operator, no luck
3. Did a factory reset using the settings menu - no change
4. Finally, rooted the phone using http://forum.xda-developers.com/showthread.php?t=2010312 (First time ever, complete noob here). Everything went smoothly. Installed all the standard stuff from the 4.3 image.
Now, I could see the radio intermittently turn on and off - what a relief ! Atleast I knew there exists a chance this is not a hardware issue. I was getting service for 10 seconds, then it was going off for 10 seconds. This was happening continuously.
5. Tried *#*#4636#*#* and toggling all options again, (even GSM only, WDCMA only, preferred etc). I am in India and using Idea Cellular.
6. Searched like crazy on the xda forum for possible solutions - decided I'll try out a different radio version (I had 0.84 on mine) from here : http://forum.xda-developers.com/showthread.php?t=2087227 - If you're a complete noob like me and dont know what the hell I'm talking about, trust me, flashing a radio is not that difficult. Just refer to my earlier thread link
7. Tried flashing each and every radio from 0.24 - 0.84. Mixed results. Except for 0.83 and 0.84 all other radios atleast maintain signal throughout. However it never turns "blue" - I cannot access the internet from my phone - I have a data plan, the apn information is correct and every other setting is proper (airplane mode off, data on etc). The other odd thing is I can call and receive calls, however there is absolutely no audio !
By elimination - I think there are only two options here - either this has something to do with the 4.3 update altogether, or this is a hardware glitch on the nexus 4 which is activated by some unique sequence of steps. Please note I did NOTHING "illegal" on the phone before this problem - no rooting no custom software, not even any apps which mainstream users would call "shady" - just the usual FB, Mail apps, my corporate mail account.
Any ideas here - I am going to go ahead and try flashing my phone back to stock 4.2.2 again, and hope that works !! Please help ! And apologies for the tremendously long post first up
Regards,
NoobNexus

NoobNexus said:
Any ideas here - I am going to go ahead and try flashing my phone back to stock 4.2.2 again, and hope that works !! Please help ! And apologies for the tremendously long post first up
Regards,
NoobNexus
Click to expand...
Click to collapse
In the off-chance you might still read this: I'm having the same problem, just as some other Nexus 4 users: http://forum.xda-developers.com/nexus-4/help/nexus-4-service-t2501076/post61681896#post61681896
Was this issue ever solved for you?

IsabellaX said:
i got this problem after the 4.3 update and i have flashed every baseband for this phone but none of them work now im back to useing a old ass zte
Click to expand...
Click to collapse
i recently buy a nexus 4 from ebay, only for nostalgia, so, when i receive the cellphone, i turn on without a sim inside, connected to wifi and the phone request for 3 upgrades of security, the nexus was in 5.1.1, the last than ir support, so i accepted the upgrades and the nighmare start, when i put my sim, the nexus not recognized it, i try everything, put in airplane mode and back and nothing, full reset from recovery twice and nothing.
So, i unlock the bootloader, install a recovery (clockwork) and root, after download from google the formware 4.4.4 for nexus 4, start the downgrade, when my nexus wake up in kitkat with my at&t (mexico) sim inside, the same problem, still not detecting simcard, i connect to wifi and the cellphone request for an upgrade, android 5.0.1 , click in next and the nexus start downloading and installing the upgrade, after 15 minutes, again with the sim indide, wake up with lollipop and the signal come back again ¡¡¡¡¡¡¡
My nexus after 24hrs is still with signal, whitout problems, but still request for the other 3 upgrades ( android 5.1.1 and other two upgrades for security), but with previous experience.... i will keep in 5.0.1......

Related

HELP! Unable to connect to any mobile network - DHD

Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
bobuk said:
Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
Click to expand...
Click to collapse
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Sent from my Desire HD using Tapatalk
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Sounds like a blacklisted imei.
Sent from my Motorola Startac running Atari 2600 software!
HTC HD2 with error connecting to the network problem
I have the same problem! I bought a phone from ebay "new" and I have not been able to connect to my network AT&T. The phone has android gingerbread 2.3.2 Nand, and I have tried everything in the book to see if I can connect to the network but to no avail. I have been going on forums for the last three days, and if anything, I just want to know what is wrong with the phone. My sim works on other phones fine. There is enough signal in the area (ive always had signal where I live), and tried resetting, taking the battery off, flashing different roms, even went back to Winmo and nothing has worked yet. My IMEI on the phone was different from the one the box, but was the same on the phone as on the inside IMEI.
WHat the heck is going on? Please ideas or help!
Hi Guys,
Thanks for the quick replies...
afilopou said:
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Click to expand...
Click to collapse
pwraggcan said:
Sounds like a blacklisted imei.
Click to expand...
Click to collapse
Yes sorry I forgot to mention this part - I tried *#06# and both numbers matched on screen and under the battery hood. I also had the IMEI checked to see if it was blacklisted and it has not...
andyharney said:
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Click to expand...
Click to collapse
Tried clearing the slot, there is no visible signs of blockage... also I bought the handset second hand - I've never seen any branding however when I bought it the previous owner did tell me it was previously locked to vodaphone and he had rooted it so that he could use other sims cards. Which is why I orginally tried a vodaphone sim card too.
Thanks for your suggestions so far guys
Just a quick update, I've been grasping at straws and I've also tried a few more bits below, none of which have worked... I think I may have to leave this one to rest. Just wanted to let others know who may be experiencing the same issues
Matching radio and RIL as mentioned here: http://forum.xda-developers.com/showthread.php?t=1040986
Replacing the mtd0.img as mentioned here: http://forum.xda-developers.com/showthread.php?t=691639
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
andyharney said:
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
Click to expand...
Click to collapse
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
bobuk said:
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
Click to expand...
Click to collapse
My DHD was from the first batch and is still covered by warranty. How did you check to see if the IMEI was blocked?
I had a similar problem to this one. My mobile data connection gave out after my DHD's temp reached about 38 degrees while playing with it in the sun. A little while later I lost coverage completely, same as you. I tried everything, flashing ruus and re-rooting, re-s-offing, everything. Ten different ROMs, radios, kernels etc.
Eventually I gave up, figuring I had confirmed it was a hardware issue, and popped my sim in my old nokia so I had a usable phone and to get on with my life after wasting so many hours. I left the DHD with the battery removed, and ended up not coming home for a couple of days.
When I got home and decided to start playing around with the DHD again to see if I could get it working properly, I noticed the issues were gone.. I've tried to reproduce this problem out of curiosity, leaving the led light on high for a while, making the phone hot. Nothing. Since then I've flashed everything imaginable, and I've switched back and forth between two radios all week. No problems.
Strange, I'm guessing I have some form of hardware damage, but everything is running smoothly now at 1,5 GHz - no unstability of any kind.
I have done that actually! I took the battery off, and put the phone back in the box just to get on with my life. I left it sitting for a day and a half I guess, and I came back BUT unfortunately, unlike you, the problem is still there. The phone tries to look for signal, but it can't connect to the network. It does find the network and identifies it by name, but does NOT connect to it.
Sounds like a hardware fault Bob - Give it back to Rob!
or try and get HTC to fix if still in warranty?
Thanks! I thought so, too!
Hey did you solve problem?
I have had that emergency calls for 2 day,s i am waiting only. Please help.
If you find that your GPRS data connection connects but you have no GSM signal do the following
*#*#4636#*#* choose radio off and then radio on, be sure to be in a location with a STRONG GSM Signal and your phone should connect. I have had the same issue with my Desire HD and have been surviving with this workaround as nobody else seemed to know
Stiill same :S Selected networkd unavailable error
Try changing sim, or it sounds like blacklisted IMEI.
But my sim works on other phones and other sim cards work on my Huawei?
I was reading through this hoping desperately that somebody had found a solution. I had switched to Cyanogenmod recently but had GPS issues, so I tried flashing a new radio and RIL. Now I can't make any calls/texts, etc. as described here.
Tried several other radios/RILs, tried nandroid restore, tried flashing whole new ROM (LeeDroid). Still the same issue. Tried the *# codes listed here, no luck.
Please let me know if anybody has solved this one. I really don't need a paperweight right now...

Can't get any t-mobile service

My N4 got here today and put my t-mobile sim card in, but I'm not getting any service at all. Even with the sim card inserted, it still says "Emergency Calls Only." I tried connecting to tmo manually in the mobile networks page, but it just errors without connecting. What's strange is that on the phone status screen, my phone number and IMEI are displayed correctly so I don't think my sim card is the issue.
It shipped with 4.2.2, so I tried reverting back to 4.2.1 since I saw a couple comments about how the 4.2.2 update was causing reception issues, but still nothing. Tried flashing different radios/kernels/roms, but can't seem to get anything to work. I'm not having any other connectivity issues (wifi, bluetooth, etc) either. Could anyone shed some light on this issue? I'm stumped.
dudeimawesome said:
My N4 got here today and put my t-mobile sim card in, but I'm not getting any service at all. Even with the sim card inserted, it still says "Emergency Calls Only." I tried connecting to tmo manually in the mobile networks page, but it just errors without connecting. What's strange is that on the phone status screen, my phone number and IMEI are displayed correctly so I don't think my sim card is the issue.
It shipped with 4.2.2, so I tried reverting back to 4.2.1 since I saw a couple comments about how the 4.2.2 update was causing reception issues, but still nothing. Tried flashing different radios/kernels/roms, but can't seem to get anything to work. I'm not having any other connectivity issues (wifi, bluetooth, etc) either. Could anyone shed some light on this issue? I'm stumped.
Click to expand...
Click to collapse
Did you get the N4 from Google Play or T-Mobile? If not, check that the IMEI is not blacklisted.
http://www.t-mobile.com/verifyIMEI.aspx
Is this a MicroSIM, or a cut down MiniSIM?
Cut SIM's known to have issues.
When you reverted to 4.2.1, did you flash the radio image as well?
http://forum.xda-developers.com/showpost.php?p=36400943&postcount=1
Unless you need LTE, I would re-flash JDQ39 and re-lock the bootloader
https://developers.google.com/android/nexus/images#occam
If T-Mobile shows in a network scan, you should be able to connect. Visit a T-Mobile store to swap SIM's, otherwise you may need to RMA it.
I bought it on ebay. Checked to see if the IMEI is blacklisted but according to T-Mobile the IMEI is clear for use.
I am using the same sim card from my galaxy note, but I had it cut at a t-mobile store. The guy even verified that it was cut properly by putting it in his galaxy s3 and it worked fine.
When I reverted to 4.2.1, I tried using both radios 0.48 and 0.33, but neither did anything.
I'll try your last suggestion and report back.
Thanks
The N4 is super picky about cut Sim cards
Even if it works on another phone , it probably won't work in the Nexus .
Sent from my Nexus 4 using xda app-developers app
Make sure the gold contacts on the back are all getting touched , you should see lightly indented lines on the back from putting it in your slot , if it doesn't work try to get a precut micro sim from T-Mobile
Sent from my Nexus 4

Problems with galaxy s5 network

Hello guys! long time lurker, first time poster here.
I have a galaxy s5
recently the phone acted extremely weird when i first used it. So i flashed the phone and re-installed the android software which fixed all the weird problems i was having.
Now im still having 1 problem. with my SIM card installed i have full network (5 bars) when i try to make a phone call i get a "not registered on network" error. I remove my SIM card, the network is still present (5 bars)
I seem to have full signal at all times with or without my SIM card. The phone does not acknowledge the SIM when i put the SIM card in or when i remove it.
Did i do something wrong when i flashed my phone? i installed the same stock ROM that was on the phone with the proper carrier (videotron)
I need your help!
Thank you in advance.
i forgot to mention that the phone is rooted. If i could somehow figure out how to reset the carrier settings i think it might help.
GeoffreyM said:
i forgot to mention that the phone is rooted. If i could somehow figure out how to reset the carrier settings i think it might help.
Click to expand...
Click to collapse
have you tried going into settings, Mobile Networks, and then Network search? and let it sit and pick your own network? do you have another active sim you could maybe try?
Sent from my SM-N9005 using Tapatalk
hyelton said:
have you tried going into settings, Mobile Networks, and then Network search? and let it sit and pick your own network? do you have another active sim you could maybe try?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply.
I've tried selecting my own network manually serveral times with 2 different SIM cards.. It didn't change anything. I still have full service without a SIM card.
Maybe you flashed a wrong modem for your area, try to flash the right and newest modem for your area. If that takes no effect, contact your service provider.
Sent from my GT-I9505G using XDA Premium 4 mobile app

Galaxy s5 losing data connection

Hi guys , i have samsung galaxy s5 about 2 months and start losing internet connection the last 3 days ...
I have the latest rom as kies said and no root device ....
Santoman7 said:
Hi guys , i have samsung galaxy s5 about 2 months and start losing internet connection the last 3 days ...
I have the latest rom as kies said and no root device ....
Click to expand...
Click to collapse
You need to swap the SIM card/the phone with another phone/SIM card to eliminate the causes from the SIM card/the subscription/the network...
After eliminating all causes from another sources, you can start to fix your phone.
Thanks for your advice i change my sim but nothing so i do a factory reset and everything now is ok ....:laugh::laugh:
:good: FINALLY SOLVED :good:
vndnguyen said:
You need to swap the SIM card/the phone with another phone/SIM card to eliminate the causes from the SIM card/the subscription/the network...
After eliminating all causes from another sources, you can start to fix your phone.
Click to expand...
Click to collapse
My friend has the same problem. He was using Iphone 5s and I convinced him to switch to Samsung/android and he did . But so far its been problems for him on his S5 duel sim SM-G900FD.
I tried to fix it for him but no luck so far. Things I tried,
- Factory reset
- swap sim
- use only one sim
- software update from (XXU1ANF7) to (XXU1ANH2)
Last thing i am doing for him before I give up is to turn off the smart switch between data and wife. Other than that i'm not sure what to do. He always fix the issue by going to airplane mod then turn it off, but it will come again eventually.
Any help is appreciate it as i am trying to get a new guy into android world
Yathani said:
My friend has the same problem. He was using Iphone 5s and I convinced him to switch to Samsung/android and he did . But so far its been problems for him on his S5 duel sim SM-G900FD.
I tried to fix it for him but no luck so far. Things I tried,
- Factory reset
- swap sim
- use only one sim
- software update from (XXU1ANF7) to (XXU1ANH2)
Last thing i am doing for him before I give up is to turn off the smart switch between data and wife. Other than that i'm not sure what to do. He always fix the issue by going to airplane mod then turn it off, but it will come again eventually.
Any help is appreciate it as i am trying to get a new guy into android world
Click to expand...
Click to collapse
1- Does this SIM works fine on another smartphone without any data connection problem?
2- Check the APN settings. Consult your service provider for the proper parameters.
3- Check for the baseband version? Try to flash another baseband...
vndnguyen said:
1- Does this SIM works fine on another smartphone without any data connection problem?
2- Check the APN settings. Consult your service provider for the proper parameters.
3- Check for the baseband version? Try to flash another baseband...
Click to expand...
Click to collapse
I was able to fix it for him. It turns out it was the smart switch thing on his phone was enabled. I found it under wireless icon

Radio off / no network - LG-H990DS - do I have any options?

Hello,
Hoping someone may be able to help me
So this morning I lost the ability to make voice calls and use mobile data on my LG V20 (H990DS variant - totally stock). In the top right-hand corner where it shows the mobile network strength I have an empty box with an X in the top corner. Everything else on the phone is working hunky dory. Strange as the phone is stock and this didn't happen after an update, etc. Obviously it could be a hardware failure but I'd like to rule out it being a software problem as I really quite like the phone!
The phone knows a SIM card is installed as it knows the IMEI, APN settings etc. However it just won't connect to a network. I've checked the settings and the service state is set to "radio off" and the mobile network state is "disconnected" which makes sense given I can't get onto a mobile network.
Question is how do I turn the radio back on? I've tried what I think is the obvious stuff:
1) Removed the battery, left off for a couple of mins and rebooted (hoping it will then rescan and find the network) - no change
2) Factory reset - no change
Given I have the H990DS variant do I have an options? I say that as I thought this variant wasn't particular friendly in terms of flashing, ROMS, etc.
I'm a n00b but can follow instructions so if anyone has ANY advice I'd appreciate it!
Thanks muchly in advance.
see if the sim card is getting network in some other phone
aakashverma0007 said:
see if the sim card is getting network in some other phone
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Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
intotheunknown said:
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
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Sounds like a hardware failure
Sent from my LG-H910 using XDA Labs
It could indeed be a hardware failure but I find it odd that it can read the SIM (knows the IMEI, APN settings, the number, etc) and I seem to recall when I first got the phone I had to jump through some hurdles to get the SIM to work.
Is there no way to toggle the radio on/off? I've tried *#*#4636 ... but it won't give me access to the phone information section to reset the radio here ...
did you find a fix?

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