Replacement screen bottom 1/4th of screen unresponsive. Need help! - G2 Q&A, Help & Troubleshooting

Hey guys so earlier this year I dropped my phone and the screen cracked. I ordered an lcd + digitizer from ebay and installed it myself. Everything had been working fine for a couple weeks but then randomly one day I woke up and the bottom 1/4th of the screen didnt work. Also, my screen is not very secure onto the device. I can peel off the lcd if I desired. I put double sided tape on all the places that a guide showed me but the screen just doesn't seem to stay in which causes dust and other particles to get in between my screen. Could this be the problem?
Some things i forgot
This started off with only a small portion of the bottom part of my screen to stop working. But then it turned into my whole bottom 1/4th of the screen not working. However, the first time this happened, I fiddle with the screen since it comes off and just moved it around and the bottom 1/4th worked again. However the problem reoccurred and I can't seem to fix it this time.
Thanks for any help!
Edit: Forgot to mention that I tried to open the phone again and press down on the digitizer pins to make sure they were secure. Still didnt work

sorry for posing this as it offers no solution
but just to say i have the same situation on a nexus 5.. came compete with frame.. worked for a week then bottom 1/2 inch stopped working

My upper 1/4th of the screen stopped working... Seems to be like a fairly common issue with the LG G2 and some cases appeared all of a sudden without drops or water, some other with a bit of liquid or slight drop to the floor.
In my case I think it was due to excessive moisture when I used the phone while sweating profusely.
A screen replacement is at hand right after I get my smartwatch

Related

HTC Trophy Screen Defect

I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.
I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.
I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?
Nope. Everything fine here. (Or at least I can't find anything )
Ah great, I was thinking it was just me.
I can see it in mine too, around the borders of the glass and especially around the windows button. It mostly shows up when there's fingerprints on the glass, you can see a distinct lighting change around the affected areas.
I'll try to get a picture of it.
Ah ok, found it.
But I don't think that this is a defect or sth.,
My guess: These areas lipophobic? Maybe there was some glue on it? Some you won't see any fingerpints on these areas. This would eplain why you can't see them when there are no fingerprints on the screen.
No big deal for me tough.
I don't think it's glue. It looks like a screen coating.
I've tried removing it with both isopropyl alcohol and thinners and neither would touch it.
I thought it was a plastic cover to peel off - but no
Me too, I thought it was a plastic cover to peel off - but no it does not peel off, i have air gaps under the edges on 3 sides - and the largest is under the htc screen logo :-(
Me too - one long finger top left and some other places bottom and side
pretty sure its some sort of glue residue - you can feel a slight change in resistance
can see it easily by blowing on glass - seems to resist condensation
looks just like screen has been given a quick wipe to clean and they've missed a couple of bits top and bottom.
tried screen wipes and opitcal wipes but no effect
Me too
Recieved mine yesterday, immediately noticed the effect. All along the bottom by the buttons, and along the the left hand side.
Looks like 2 layers didn't completely bond perhaps? The glass and whatever provides the black background.
Tim
me as well, ill upload a video of mine in half an hour, its pretty bad on mine, most of the time it isn't visible. and yeah resistance on that area is different when i rub my thumb hard over the screen it is smooth, but over those droplet like parts there is friction..im guessing that most of my screen is coated and those bits are mistakenly not.
(i thought it was the other way round before)
VIDEO OF SCREEN DEFECT-VIMEO
Same issue here - like an air bubble just beneath the surface of display. My device is slightly affected across the top edge, which is not so bad, but there is a large blob just below the windows key along the bottom edge which is a little distracting. Shame it looks like HTC shipped with such a widespread product defect, as this appears it could be.
Am also finding GPS very flaky - location services more often then not just don't work.
Still, very impressed with WP7. Think HTC could do better ... am wondering what the Samsung is like and what the Venue Pro will be like. Tempted to switch!
same issue here. seems all devices have this feature ...
ps: today in the office i checked again the screen and found out that you can find this bubbles around the screen everywhere. seems it reacts on humidity. strange ...
I've been back to the Vodafone store today as they had received new stock. Both handsets we looked at had the same issue.
The manager at the store said that HTC were going to be issuing a recall and that they were aware of the problem.
I am awaiting a call regarding an alternate replacement.
Ok for me!
same here, especially around bottom left corner, around the left arrow.
I noticed when you wipe the screen hard it disappears, but after a few touches of the screen it appears again.
I wrote to the HTC also and waiting for the reply :
same here - allaround the screen
enak said:
I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.
I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.
I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?
Click to expand...
Click to collapse
i think everyone have this problem, specilly from vodafone. and i also have software issue, everytime after using the marketplace, and the icon of some apps were gone, and no preview of the pictures. also the apps download from marketplace not seems to be running, after long time use.....already retun the phone to vodafone, and waiting for the issue to be solved...
My screen is ok. Well, not really oké. Since they didn't put a slcd on it, but a worser screen... Luckily no bubbles. I checked it 1000s times in all kind of lights and darknesses and with and without finger prints. But no bubbles here.
Same problem !!!
I have the same Problem (Austria, A1)
HTC Trophy
Hi,
Same problem here, bottom and one in the top.
Vodafone Portugal here :-(
I bought mine 2 weeks ago. Will Vodafone give another phone?
Thank you.

[Q] Grey screen - display problem

Hi,
I had a small accident today with my HD2 . It felt from my pocket to the hard floor. It was in the leater pouch, but it hit right on the corner, where is no coverage.
I picked the phone up and was happy at first (no display cracks), but not for long. When I tried to turn it of, grey screed showed.
The device seems to be working, I can turn it on/off with the HW button...but I cant see anything.
As I said, there are no cracks of the glass layer so the digitizer should be ok. I just don't know actually.
Can anybody help me?
matej.charvat said:
there are no cracks of the glass layer so the digitizer should be ok
Click to expand...
Click to collapse
unfortunately you cant make that assumption, i have a hd2 with a badly shattered glass, (same as you, dropped from about 3 feet landed on the corner, shattered all the way to the other end of the phone) yet the digitizer and LCD worked perfectly for at least 18 months before finally the digitizer died, LCD still works fine.
My point being that just cos one part of the three (glass, digitizer, LCD) seems ok tells you nothing about the other two parts.
My guess is either the screen itself died, the connection on the mainboard broke/became unseated, or even that its unrelated to the screen at all and is in fact something else that broke and shows itself as a non responsive screen.
Im not sure if this is possible given that you have no screen to work with, and i guess something would need to be installed on the phone to make it work, but how about some software that shows your screen on the PC? you may even be able to tell if touching it is working.

Touch screen is failing - top of screen doesn't react and getting worse

Hello,
first the story for explanation - I dropped my defy, gorilla glass cracked, I replaced it, everything worked fine for half a year. Then all of a sudden a part of screen stopped reacting on touch (shown in attachment by the red rectangle on second picture). Well it kind of react on touch, but about a half inch bellow. I thought the problem might have been in the LCD screen (it was dirty from glue as I was gluing the digitizer), but it didnt help. In about 2 weeks another part of screen stopped reacting (shown on first picture) and in next month another two rectangles of screen stopped reacting (half of screen is bad so far) .
My question here is, where's the problem. For me it seems quite strange that all of a sudden a digitizer went wrong. Could it be something else? Anyway I still have to change the digitizer but I'd like to avoid replacing only the glass (it easily gets messy and might not be water and dust proof), so could you tell me if buying stg like this ebay.com/itm/FREE-SHIP-for-Motorola-MB525-Defy-OEM-Black-LCD-Digitizer-w-Frame-Tool-ZVLT316-/380400093766?pt=LH_DefaultDomain_0&hash=item58919cca46 is enough? I dont see there some components that my frame has, like adhesion seal, speaker or some metal(?) components (compare with third attached picture).
Thanks for all hints and answers!
just to let you know - I bought digitizer with frame and everything work now just fine (I recommend buying digitizer with frame, I think that not 100% dust and waterproofness caused my problem at first place)

[Q] Touchscreen Randomly Stopped Working

Ok, so first thing's first. I've been researching this for a few days now before creating this post. The touchscreen issues I'm finding online, are similar to what I'm experiencing, but the solutions have already been done, or my phone is not responding to them. I'm making this thread to see if anyone else has experienced the same issues or has any new news before I a) return my phone to stock, b) replace the digitizer, or c) buy a new one or upgrade to the G3.
My G2 was rooted, but kept on stock ROM with only small tweaks here and there. After the latest update, I noticed my work G2 had much better reception, so I returned my phone to stock to download the update. After updating, I re-rooted the phone, this time, the only thing I changed was the keyboard which I replaced with the G3 keyboard. Everything was fine for months until about a month ago.
It started with not being able to pull down the notification shade on the right half. No biggie, but after a week or so, it got worse. While using instagram, I noticed that the confirm button was sporadically responsive. Sometimes it worked fine, other times it didn't work at all. It began to progressively get worse on an almost daily basis. I decided to see what was going on and enabled both input options in the developer options menu. I found that the entire right side, about 1/8" was not responding to touch, the area not covered by glass screen protector( i removed it later while trying to troubleshoot). The upper right area showed about a half inch block that wasn't responding (the area where the data ribbon is). I was ok with that as instagram was really the only thing I used being affected.
About a week ago, the mid left screen area started being errratic. It began to get worse and started to affect the front touch screen buttons ( the area where the other data ribbon is). I enabled the input options again and saw that I now had a good portion of my left side of the screen was unresponsive. Even though I didn't drop it, I thought maybe the data ribbons had come loose as those 2 areas are where they are. I opened and disassembled the phone and re-sat the connctions after inspecting them. I double-checked all the other connections and LDIs in case humidity was the culprit. Everything looked good. Didn't fix the problem.
I've had to set my phone to unlock by facial recognition to ensure I don't get locked out, and changed my pin to use numbers not affected. I'm going to replace the digitizer, but wanted to see if anyone else had the same issue, or knew if it was, indeed, a software issue before I spend $75 (I will be replacing the digitizer and LCD to get it working sooner rather than risk damaging the LCD while replacing the digitizer and having to wait another week). I don't want to send it in to LG because I bought it on ebay and have no proof of purchase for warranty, and I want it working sooner.
One thing I noticed that may help with diagnosing, the screen now looks different when off. Before, in direct sunlight, you could see the dotted matrix from the digitizer, and that was it. Now, I can see the retangular pattern across the entire screen. I checked my work G2 which I just received a few months ago and the rectangular pattern is only visible on the edges of the screen, the center is black with only the dotted matrix visible. Keep in mind, this is in direct sunlight. In shade, the rectangles are visible on both.
I'm hoping it's a software issue, but I'm wondering if the digitizer is starting to separate from the LCD. I don't see any acutal separation though.
Thanks for reading the book, and for any feedback. Also, because it will probably come up, I want to avoid upgrading if I can because the G3 is just a little too big.
I restored the phone to stock with the most up to date software. Still doesn't work. It appears to be a hardware issue. I really thought it was software because the dead spots word for a split second after turning on the phone. Oh well. Guess I'm going to order a new digitizer or LCD combo.

left side screen glitched

Hello,
The left side of the screen shows some Missingno type glitching (I've attached some pics)
Does anyone know where this type of problem comes from?
I had the screen replaced and it worked beautifully afterwards for a couple of days...
I also installed system updates.. so I'm wondering; is this a hardware or software issue?
Thanks for your time and interest
/Shady69
Happened to my wife. Needed to be returned and fixed, hardware glitch not software. I am not sure if it was a screen issue or some other hardware.
Sent from my XT1575 using Tapatalk
Did you have the screen replaced because of the screen flashing, or did the flashes start only after you had the screen replaced?
If the problem has been consistent over the course of two different screens, it would point towards a hardware fault on the sending end of the display connector, right where the ribbons leave the motherboard.
If this problem is brand-new, it might just be that the display connector was not fully secured when the new screen was installed.
Mine is doing the exact same thing. Left side goes all grey and static looking.
I took it apart and reseated the screen ribbon connector and at first I thought it made a difference, but now it continues to glitch out. I took it apart a second time and it has the half screen right at boot up. Sometimes it goes away just setting on the desk but seems to come back regularly. Its only the visual part of the screen, the touch points are still all in the same locations. And when I took a screen shot while it was glitching, the screen shot came out normal. So I am hoping its only the screen/digitizer that is going bad.
I am going to buy a new screen and see if that fixes it. Its only $60 on eBay and its pretty simple to take apart. I will post back if it fixes the problem. That way if someone else has the issue they will know.
Moto x style display problem
I have got the similar problems with display and I will return for warranty repair. I will tell you later what happened.
Downgrade to Lollipop , It worked for me.!
...
(This is the tip for everyone)
I replaced the screen and that seems to have fixed it for now. I haven't had much chance to use it since the screen replacement though. I will update in the next week or so and let everyone know how the screen replacement holds up.
The replacement screen only lasted about a week and now the righthand side has glitched out. I am going to take it apart and put it back together but i think its time for a new phone.
These phone are getting cheap and I really like it so I may just get another. Although the lure of a dual sim version is attractive.

Categories

Resources