I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.
I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.
I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?
Nope. Everything fine here. (Or at least I can't find anything )
Ah great, I was thinking it was just me.
I can see it in mine too, around the borders of the glass and especially around the windows button. It mostly shows up when there's fingerprints on the glass, you can see a distinct lighting change around the affected areas.
I'll try to get a picture of it.
Ah ok, found it.
But I don't think that this is a defect or sth.,
My guess: These areas lipophobic? Maybe there was some glue on it? Some you won't see any fingerpints on these areas. This would eplain why you can't see them when there are no fingerprints on the screen.
No big deal for me tough.
I don't think it's glue. It looks like a screen coating.
I've tried removing it with both isopropyl alcohol and thinners and neither would touch it.
I thought it was a plastic cover to peel off - but no
Me too, I thought it was a plastic cover to peel off - but no it does not peel off, i have air gaps under the edges on 3 sides - and the largest is under the htc screen logo :-(
Me too - one long finger top left and some other places bottom and side
pretty sure its some sort of glue residue - you can feel a slight change in resistance
can see it easily by blowing on glass - seems to resist condensation
looks just like screen has been given a quick wipe to clean and they've missed a couple of bits top and bottom.
tried screen wipes and opitcal wipes but no effect
Me too
Recieved mine yesterday, immediately noticed the effect. All along the bottom by the buttons, and along the the left hand side.
Looks like 2 layers didn't completely bond perhaps? The glass and whatever provides the black background.
Tim
me as well, ill upload a video of mine in half an hour, its pretty bad on mine, most of the time it isn't visible. and yeah resistance on that area is different when i rub my thumb hard over the screen it is smooth, but over those droplet like parts there is friction..im guessing that most of my screen is coated and those bits are mistakenly not.
(i thought it was the other way round before)
VIDEO OF SCREEN DEFECT-VIMEO
Same issue here - like an air bubble just beneath the surface of display. My device is slightly affected across the top edge, which is not so bad, but there is a large blob just below the windows key along the bottom edge which is a little distracting. Shame it looks like HTC shipped with such a widespread product defect, as this appears it could be.
Am also finding GPS very flaky - location services more often then not just don't work.
Still, very impressed with WP7. Think HTC could do better ... am wondering what the Samsung is like and what the Venue Pro will be like. Tempted to switch!
same issue here. seems all devices have this feature ...
ps: today in the office i checked again the screen and found out that you can find this bubbles around the screen everywhere. seems it reacts on humidity. strange ...
I've been back to the Vodafone store today as they had received new stock. Both handsets we looked at had the same issue.
The manager at the store said that HTC were going to be issuing a recall and that they were aware of the problem.
I am awaiting a call regarding an alternate replacement.
Ok for me!
same here, especially around bottom left corner, around the left arrow.
I noticed when you wipe the screen hard it disappears, but after a few touches of the screen it appears again.
I wrote to the HTC also and waiting for the reply :
same here - allaround the screen
enak said:
I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.
I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.
I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?
Click to expand...
Click to collapse
i think everyone have this problem, specilly from vodafone. and i also have software issue, everytime after using the marketplace, and the icon of some apps were gone, and no preview of the pictures. also the apps download from marketplace not seems to be running, after long time use.....already retun the phone to vodafone, and waiting for the issue to be solved...
My screen is ok. Well, not really oké. Since they didn't put a slcd on it, but a worser screen... Luckily no bubbles. I checked it 1000s times in all kind of lights and darknesses and with and without finger prints. But no bubbles here.
Same problem !!!
I have the same Problem (Austria, A1)
HTC Trophy
Hi,
Same problem here, bottom and one in the top.
Vodafone Portugal here :-(
I bought mine 2 weeks ago. Will Vodafone give another phone?
Thank you.
Related
Hi folks. I have damaged my topaz but I'm not sure if it's the digitiser or the lcd screen, so I'll describe what happens:
The touch screen will stop responding after I've been using it and if I turn off the screen I can see a small dark patch (where my finger last touched it) with some small tiny 'bumps' surrounding this dark area. If I gently rub the screen with a soft cloth or similar, this dark area disappears and the touch screen starts responding again. However, I am having to do this procedure a lot - I mean like every 10 or 20 seconds if I'm touching the screen a lot or dragging stuff around - heck, it's a 'touch' phone, I can't help but touch it !!!
A new screen is a lot more than a new digitiser, and I figured that since the digitiser sits on top (right ) then it may be this that is u/s ?
Any help, comments or diagnostic clues are much appreciated.
Cheers, peace
Chris
umm, can it be water between the screen and touch sensor layer? Have you brought the phone to highly humid places, or something like that?
Some photos will definitely help identifying the problem.
Sounds like this:
http://forum.xda-developers.com/showthread.php?t=522813
I had it, and my provider repaired it. Unfortunaly I have the problems again... but not that much. When its getting too extreme, I'll send it back once again
^ I'd say that's it, I did find another post with a photo of something similar too.
I think mine happened when my wee girl got a hold of the phone -
I'm still a little unsure as to what component is damaged tho. Maybe a little 'investigation' with a screwdriver is needed ...
Thanks for the replies so far
Peace
Using a screewdriver will defenetly kill your guarantee. Mine was repaired for 0€$ ... I would try this first, as you can still offer it back when they say u have to pay few 100€$.
Ok so I've had a TD2 for 8 months now.
Had it is a soft rubber case for all its life. But my touch screen has started doing funny things. When I try to scroll the screen jumps back to the previous position and when I try and click on a button it doesn't recognize it.
Then I had a look at the So I thought it was the protective layer on the screen so I removed it only to find that the there is a thin line of oily like fluid under the glass of my phone. I think this is screen delamination.
Has anyone else experienced this sort of thing?
Know how criminal the Cell companies are in my country this will never be under warranty.
Does any have any thoughts for me. I'm going to try take it back. Though I have hardSPL the phone.. so not sure what the right steps are to change it back.
hello.
yesterday i ripped off genuine protective layer too. when tried to scroll, had strange reaction- view jumped in oposite to scroll direction. after longer inspection, under protection film, discovered ?condensated? water, so ripped shield and reattached again. worked for few minutes, and after needed to repeat same procedure again. after few rippofs- edges of film doesn't cling any more, so i trow out this film. without film device works very well, and now i think about:
1. buy cheap protective films in 10-20 packs;
2. buy expensive/very strong protection film (do not remember name, know from advertisement- usa military uses)
3. do not use protection at all.
For weak or two, i'll try working without protection. Working with stylus ~3 hours per day (usualy reading books), without stylus (answering call's, copying files, chating, browsing internet, etc), keeping in pocket without keys .
today discovered that same splashes of liquid without protective film. they where smaller and disapeared when i slightly squized phone sides.
You all have collapsed your screen.
The oily film under the screen is referred to as newton rings.
Search for "Topaz screen replacement".
A quick fix is to stick duct tape to it and try to seperate the layers.
If you have HSPL and wish to return it under warranty, you must flash your original ROM then flash stock SPL, however they will not cover the screen and will charge you for the repair anyway.
Thanks Guys
Well I took it in ... and we'll see.
Just a little bummed I really looked after that phone well... little too expensive to replace every 8 months...
Anyway
Ok..so i've been using my TMOUS Hd2 for sometime,but suddenley i see a scary brown patch on the white screen of my hd2..like a ghost looking at me..you know i mean..my question here ,is it a faulty lcd? or motherboard issue? or digitizer? but hey wait let me tell you everything works fine..the touch is perfect no screen lags,no freeze on screen..working flawless only when the phone pulls up white background like browser & start up screen "stick together" overall any white background the brown patch shows up..can anyone confirm this issue..any fix?Please let me know.. appreciate all the help..thanks much
Attaching the pic of brown patch ghost sitting inside my Hd2
if it is located around the middle, top half of the creen, it could be pressure related to an expanding battery. Does the patch get worse if you press on it? It seems illogical that a glass screen would be susceptible to newtonian pressure rings, but in the case of an expanding battery, when you press the screen, the pressure is actually coming from the back.
I've had like a dozen HD2's, and first noticed it when I used an aftermaket battery, which after a few months started getting thicker and thicker and I noticed the newtonian pressure rings. If that's the case with you, go back to the stock battery, or take out the battery door and try it again to see if problem goes away. If it goes away, you know it's time for another $3 ebay battery!
@ atlaswing did you actually check the screenshot attached? the brown patch is not just in the middle it's starting from the bottom and going upward..like a volcano eruption..u know i mean?..i haven't used aftermarket battery,but yes i did buy one to keep it handy..so i'm using the original battery,but well i see that the water damage sticker on the phone battery outlet inside it looks white so its not water damaged i still got void sticker on..so never opened for service,but yes the sticker on battery has turned lil pinkish white..not red to be called water damaged.probably moisture or kinda stuff,but my concern is what i said above ,its like a brown patch all around the white screen,which don't make any issues with the usage or touch or any hang or freeze
Anyone know if this is an issue with the digitizer or just the lcd screen?
I would lean towards lcd but would need device in hand to be more sure.
lcd has a plastic film on it so could be an issue with that ...
Hi all,
I just thought i'd post about an interesting glitch I had on my GNote (which is my favourite device in my entire house btw). I noticed a few weeks ago that my screen appeared to have a pressure sensitivity "dead spot" on the bottom left of the screen. If you drew horizontal lines on the screen, the line would stay uniformly thick until you hit that spot where it would thin out. I was stressing a little as this was my birthday present from Taiwan and I wasn't sure how to get it fixed in Australia. Well as it turns out I found the cause of the dead spot. It was the case I had the phone in! It was a phone case/wallet combo that I also got with the phone, and if I removed the phone from the case and retested with horizontal lines it was fine. Return it back to the case and boom! Deadspot! I quickly switched my phone to my spare case and all is well again. I have no idea how the case could possibly cause such a glitch as from what I read the P-Sensitive digitiser works with magnetic fields (the case has no magnetic clasps or anything). But all is well now and I thought you mob might like to hear about it. I love the GNote, its the perfect device for me.
So I've been using my N7 on and off since I bought it in January. I would've used it more if it wasn't for the fact that the touchscreen responded really bad to touch and freaked out every now and then. It even almost bought an app on its own in the play store once. As I bought it through a retailer in another country I figured I would try to fix the problem myself - and I did kind of.
I tried a lot of things that people suggested in other threads here on xda, reddit, youtube, etc. but the only thing that seemed to work somewhat was tightening the screws around the edges after opening it up. The problem still persisted to some degree and got worse again after a few weeks.
After opening it up again a few weeks ago to fiddle around with the screws again I realized something - the phantom touch problem was gone and the screen had perfect response whenever I was handling it with the back cover off. So I put it in a case without putting the cover on first and I've been using it like that ever since - this leaves the wifi/gps/etc. without a grounding connection though, and I also prefer to use it without a case so my question is this:
Has anyone had the back cover apply pressure/mess with the touch screen in any way?
I have no screen lift at all, but these are the methods I have tried:
Tightening screws(worked somewhat)
Loosening screws(didn't work)
Putting a small piece of paper between the black cable that apparently connects the touch screen and the circuit board in case it was causing a short there due to pressure or something(didn't work)
Additional info: Whenever I remove the back cover, the only place where I have to apply some extra pressure to get it loose is right around where the aforementioned black cable is.
erikkr said:
So I've been using my N7 on and off since I bought it in January. I would've used it more if it wasn't for the fact that the touchscreen responded really bad to touch and freaked out every now and then. It even almost bought an app on its own in the play store once. As I bought it through a retailer in another country I figured I would try to fix the problem myself - and I did kind of.
I tried a lot of things that people suggested in other threads here on xda, reddit, youtube, etc. but the only thing that seemed to work somewhat was tightening the screws around the edges after opening it up. The problem still persisted to some degree and got worse again after a few weeks.
After opening it up again a few weeks ago to fiddle around with the screws again I realized something - the phantom touch problem was gone and the screen had perfect response whenever I was handling it with the back cover off. So I put it in a case without putting the cover on first and I've been using it like that ever since - this leaves the wifi/gps/etc. without a grounding connection though, and I also prefer to use it without a case so my question is this:
Has anyone had the back cover apply pressure/mess with the touch screen in any way?
I have no screen lift at all, but these are the methods I have tried:
Tightening screws(worked somewhat)
Loosening screws(didn't work)
Putting a small piece of paper between the black cable that apparently connects the touch screen and the circuit board in case it was causing a short there due to pressure or something(didn't work)
Additional info: Whenever I remove the back cover, the only place where I have to apply some extra pressure to get it loose is right around where the aforementioned black cable is.
Click to expand...
Click to collapse
Hmm, have you checked the N7 under a florescent tube light? You should try to view the light's reflection on the n7's screen. It should be 'mirrored perfectly'. If the reflection of the light is crooked/bent, this means your screen is no longer flat. Ie. A flat mirror should show your reflection as it is. A curved mirror will distort the reflection.
If the screen is heavily distorted, this could mean the touch sensors are also 'bent' and touching the screen internals.
Check the reflection with cover on, and also cover off.
If with the cover off the n7, the screen seems to be 'flatter'. Then we could conclude the screen is fatigued by stress somehow by the attachment of the covers. If it somewhat same, then the problem is something else.
Since the cover provides ground points for the n7 circuit and it's antennas, maybe you should try cleaning the contact points on the cover side. There should be grooves made by the contact pins from the n7 on the cover, over time they might oxidize and cause a short circuit.
It is possible the touch mechanism is not being properly grounded somehow.
PLEASE BE EXTREMELY CAREFUL if you are going to clean the contact pins on the n7 side, they are small and very brittle.
Try to see if anything on the cover is touching the circuit board or creating a short circuit somewhere when installed.
These are the 2 causes i can think of. I had this problem too, i loosen some screws and re-check under a florescent light to see it's reflection, and i re-loosen or tighten until the reflection is nearly perfect (screen should be flat and reflecting like a mirror), if not it is bent by stress from screws being too tight or loose at some points.
Then i also cleaned the contact points and pressed the aluminum 'heatsinks' on the n7 side to make sure they dont contact anything else. I did both the same time, following by a switch in ROM and Kernel. So i'm not sure which actually helped. I'm sure i took some stress off the screen by the reflection thing. The grounding also makes sense as an intermittent ground causes stuff to f-up (my car) lol. But you may try n see how it goes. Cheers.