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Got a new guitar yesterday so we were sitting around outside testing it out. Had the tablet on a table next to a nearly-full can of Mountain Dew. When someone sat down, apparently the tablet was pushed into the can which knocked it over right on top of the tablet, spilling Dew all over it.
Wiped it off, and noticed it turned itself off. Wouldn't turn back on. Set it in front of a fan for a couple hours standing up, tried it again and it turned on, however there appears to be liquid between the LCD and the piece covering the screen.
Glad it still works, but hoping someone will have a disassembly guide soon so I can (gently) clean the internals...
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
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Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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does square trade provide international warranties?
If not does any one know who does?
This wasn't purchased so I couldn't really get a warranty on it. It was a freebie from Google/Samsung at IO.
I know better than to turn it on when it's wet, but it was already on when it got liquid spilled on it, so didn't see how it could cause more damage trying to turn it on.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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I did the same thing. Its 100$ for 2 years - it was 54.99 for the warranty and 45.00 for the spills and accidental damage. I think its a great deal especially that there is no deductible.
lordwinkevin said:
Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
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This works well, when all you are dealing with is water, or some other liquid that is not full of chemicals and sugars..
While the rice acts as a desiccant, it will draw out the moisture, but leave behind crystallized sugars and other sticky goodness.
Unfortunately, there is no good solution to cleaning out soda from things.. other then to do the best job you can, and live with whatever is left over.
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
Sent from my PC36100 using XDA Premium App
urine??? HA!
Let it sit for a while.... I wonder what will happen when the tablet starts to get hot.
verusevo said:
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
Sent from my PC36100 using XDA Premium App
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I'm neither stupid nor do I treat my electronics poorly, free or not.
I'm glad you've never had an accident, but pull your all-mighty head out your ass. Stuff happens. I'm have been a geek for a long, long time. Never have I spilled a drink on any of my electronics until last night. You can see I've been on these forums for quite a long time, way longer than Android has been around.
And yes, the rice thing is useless.
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
ericc191 said:
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
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Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
Jorsher said:
Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
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Yeah they really have the best warranties and prices out there.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
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Hahaha!! Lmao!
HTC T-Bolt. Awesome phone, pathetic battery.
Square trade is awesome. They have, imo, the best warranty solutions anywhere. Dont ever buy store brand warranties as there are so many limitations.
The Square trade ones are not only cheaper, but cover more. I highly recommend it.
I was the proud owner of a shiny brand-new Galaxy S3 as of 7 p.m. July 14. On my way to the mall just before 3 p.m. the next day to purchase a cover, it slipped out of my hand and hit the pavement. Damage to screen and bezel from a fall of only 2 1/2 feet. The back cover even popped off! I had watched the drop tests for this phone and knew that with this one there was no way I'd think about not getting a protective cover. It is definitely not as tough as the other previous Galaxy S models. But I never would have expected so much damage from such a short fall. Anyways, it is going to cost me 130.00 for the deductible through the insurance claim, plus the aggravation that is already starting. It was supposed to be easy-peasy. Instead of helping me in store (they kept saying they couldn't do that-access to my account purchases at their fingertips plus me there in person with ID!), I have to print out an affidavit along with proof of ID. I totally understand that, but why not just help me in store! You guessed it, I don't have my own printer (I've been meaning to rectify this) although I do have a scanner. Long story short, lack of a scanner means I lose 24 hours-can't do this until tomorrow. Then barring any further BS from T-Mob or Asurion, I'm told I get a new phone the next day. Too bad I'll be out of town by then, but, oh, well. That's what I get for not having a printer. Now for the real rant! Gorilla glass my a$$! If Samsung is going to make a phone with this slick plastic back and with a plastic bezel, they should just ship it with some cheap plastic protective cover so that you can make it out of the store and have time to shop for a cover to your own liking! Don't get me wrong, I love my new phone, however I'll really consider the build quality of the next phone I buy. I will especially pay attention to slick edges and plastic bezels.
We apologize for any inconvenience. However, further verification is required for us to process your claim. Please click here to contact us and one of our Customer Service Representatives will be happy to further assist you.
Thank you for allowing us to serve you.
Asurion
Your Technology Protection Company
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This was after completing the first step of the onling claims process. Instead of an Asurion rep, the next page directed me to call T-Mobile customer care! Again, could have just done that at the store an hour earlier! Yeah, I know, they aren't really there to help, lol!
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
Sucks man
I too have seen all the drop tests and this phone, whether it be the size of the screen or the plastic casing, doesn't hold up when dropped. I get my phone tomorrow but ordered a case last week with a lip so I'd have protection on day one
Sent from my SGH-T959V using xda app-developers app
really? to easy to flame:cyclops:
laylovj said:
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
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Gorilla glass 2 is 20 percent thinner than gorilla glass.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I know. But I guess I didn't really want to say thin, but moreso flimsier.
Sent from my SGH-T999 using xda app-developers app
chadster214 said:
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
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No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
darren.wlsn1 said:
really? to easy to flame:cyclops:
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And what would be the point?
RaymondPJR said:
No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
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Yeah report it to a mod and explain why in the report. Someone will move it no problem.
Sent from my SGH-T999 using xda premium
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
Randomacts said:
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
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The guy at Car Toys brought out the ugliest case I'd ever seen, so I refused it. Went out the next day at my earliest convenience to buy a decent case. One block from home, disaster struck! Would have been cheaper to buy that case and throw it away the next day. It is costing me $130.00 in deductible fees for the replacement. Now I've read that some guy dropped his while in a case and it still broke.
EDIT: Thank you moderator, I'm so sorry for my mistake!
deleted
Simple solution: don't drop your phone. I didn't drop my HD2 in the whole year I had it.
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I cant file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
mikeschevelle said:
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I can file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
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That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
Mine broke within 6 hours of having it. I got it, late at night, fell asleep while texting, and when i woke up it was on the floor and the screen was cracked to hell. I silently weeped. I was suppose to get a case the next day.
RaymondPJR said:
That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
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We have no way of confiming your purchase unfortunately, they only accept a copy of the reciept or scan of the box
Iunno but to me, when I see the drop tests of the s3 90% of the time the drops are done by women. And it seems like 90% of the people who have been dropping their phones have been men c.c....men are generally stronger and taller than women so........iunno just my 2 cents
Sent fromTyra's galaxy siii C:
Heh, critics weren't lying when they said the Galaxy S4 is way more fragile than the S3. I knocked off my nightstand in the middle of the night, landed on my wooden floor and have this dumb hairline crack.
The phone is only 5 days old and this may seem like a dumb question but is it possible for AT&T to switch it out?
Unless you have cell phone insurance, probably not.... I would try to say it was in your pocket and then when you took it out it cracked....
Oh my goodness! I'm so sorry to see that. I read that there was a possible recall because of easy screen fracture, perhaps you can search the forums and find link. I hope you're able to get it resolved to your satisfaction. Be sure and let us know how it goes if you try to swap it out with AT&T.
Seeing the picture that you posted just makes me want to put this phone inside of case, even though I know it will make it look hideous!
Sent from my SAMSUNG-SGH-I337 using xda premium
It looks like it was in a case?
davefeelsright said:
Heh, critics weren't lying when they said the Galaxy S4 is way more fragile than the S3. I knocked off my nightstand in the middle of the night, landed on my wooden floor and have this dumb hairline crack.
The phone is only 5 days old and this may seem like a dumb question but is it possible for AT&T to switch it out?
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OP I think you can sign up online for insurance within 14 days of getting the phone. Check your plan/phone options on AT&T website. You do not have to prove to them that the phone is in impeccable condition.
You might want to look into 3rd party insurance that covers that type of thing, such as Square Trade for future phone purchases. Accidents will happen, but most warranties don't cover things like this.
And in terms of the crack itself, I think this proves what I always suspected about Gorilla Glass 3 - it is stronger by design, so they make the layer thinner so the phone is thinner. The layer of smaller thickness is just as strong (hopefully not less strong) than the thicker layer of GG2 on SGS3.
With the screen larger than the one on SGS3, there is less bezel on sides of the screen, less support for the glass layer, and that makes the whole screen less rigid.
davefeelsright said:
Heh, critics weren't lying when they said the Galaxy S4 is way more fragile than the S3. I knocked off my nightstand in the middle of the night, landed on my wooden floor and have this dumb hairline crack.
The phone is only 5 days old and this may seem like a dumb question but is it possible for AT&T to switch it out?
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Yeah unfortunately I did the same thing, and mine got a crack in it, what is really unfortunate is the fact that the lcd touchscreen and glass may be glued or so close together, you might have to get the whole thing fixed and samsung charges 169.95 to do it and I've been told if you wait a few months it will get cheaper, but I don't know by how much.
Otterbox defeats these incidents ...dropped mine out of an airplane 15 ft and not a single scratch...
Sent from my SAMSUNG-SGH-I337 using xda premium
kreoXDA said:
OP I think you can sign up online for insurance within 14 days of getting the phone. Check your plan/phone options on AT&T website. You do not have to prove to them that the phone is in impeccable condition.
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Around here.. we call that insurance fraud =\
Also, he'd have to pay a $199.99 deductible
Yze said:
Around here.. we call that insurance fraud =\
Also, he'd have to pay a $199.99 deductible
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It is not fraud. You are NOT obliged to have a functioning device while signing up for this insurance online. They just make the sign up window short, to protect themselves.
But speaking of this insurance, yes, i just checked, AT&T will charge you $199 deductible for SGS4!!!!!!!!!! That is on top of $7/month ($84/year) they want you to pay for insurance.
http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf
Better to invest in the ugly (to some) otterbox or kraken.
unless you have insurance, or you must pay some money for this damage:laugh:
Sorry for not posting, I've been busy with work.
An update: I talked to AT&T and told them I received the phone like that and must have happened when it was shipped. There's no physical damage as I can tell. The crack is on the inside of the screen. I sent the phone out to them and they said they'll inspect it and ship me a new one.
I would def recommend getting a case, something that can survive a fall because I had a case on this but it's pretty lightweight compared to others.
davefeelsright said:
Sorry for not posting, I've been busy with work.
An update: I talked to AT&T and told them I received the phone like that and must have happened with it was shipped. There's no physical damage as can tell. The crack is on the inside of the screen. I sent the phone out to them and they said they'll inspect it and ship me a new one.
I would def recommend getting a case, something that can survive a fall because I had a case on this but it's pretty lightweight compared to others.
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Maybe I missed it. But did you have any kind of case on it at all?
While on this topic, it should be noted that many major credit cards offer protection for free against exactly this kind of stuff. I know Amex does.
hamzer11 said:
Maybe I missed it. But did you have any kind of case on it at all?
While on this topic, it should be noted that many major credit cards offer protection for free against exactly this kind of stuff. I know Amex does.
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i had this one on:
http://www.amazon.com/HoneyComb-Pro...368721019&sr=8-1&keywords=honeycomb+galaxy+s4
it's so lightweight and didn't really protect anything.
davefeelsright said:
i had this one on:
http://www.amazon.com/HoneyComb-Pro...368721019&sr=8-1&keywords=honeycomb+galaxy+s4
it's so lightweight and didn't really protect anything.
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Damn that sucks. Sometimes it's just the angle of the hit that gets you. I'm wondering if it caught a corner or edge of something on the screen. It really sucks if the glass cracked from the tension produced by the corner of the shell hitting the ground.
davefeelsright said:
Heh, critics weren't lying when they said the Galaxy S4 is way more fragile than the S3. I knocked off my nightstand in the middle of the night, landed on my wooden floor and have this dumb hairline crack.
The phone is only 5 days old and this may seem like a dumb question but is it possible for AT&T to switch it out?
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Click to collapse
Just keep it and use it until we can buy replacement screens.
http://www.amazon.com/Replacement-Glass-Samsung-Galaxy-i9500/dp/B00C9VATVS/ref=sr_1_10?ie=UTF8&qid=1368721879&sr=8-10&keywords=galaxy+s4+lcd+replacement
Long time samsung customer 3 months into my first curved glass phone and Ive never regretted purchasing something so much until now. This phone for lack of a better word is pathetic more like kitten glass 4. I have dropped this phone 3 times, twice sitting on the ground and once standing from pocket level, and 3 times shattered. The credit cards have scratched the hell out of it in my flip case too even before the latest drop. As a long time att member i was able to convince them to replace it twice for no charge, but now with the latest phone broken they would rather me walk this time. Before i make a decision to walk as im not going to pay for a phone over and over that is not made to be exposed to anything the world throws at you is there a better option for me other than the 200 deductible on my insurance. Im pretty good at fixing things, but not sure if anyone is selling replacement glass at an honest price yet. Can someone point me in the right direction as far as diy repairs or is anyone fixing phones at an decent price. all help is welcomed thanks. God anyone reading this considering a edge please do yourself a favor and get the regular.
Not sure how hard it is to fix though
http://pages.ebay.com/link/?nav=item.view&id=111678485119&alt=web
Oooh boy, this post made me unusually nervous and salty.
1.) The credit cards have scratched the hell out of it in my flip case
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Did you use official flip case from Samsung? No? Okay then, let's blame the phone for using 3rd party accessories!
2.) 3 months into my first curved glass phone (...) I have dropped this phone 3 times
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Three freaking months and you dropped your phone 3 (three) times? How clumsy and careless are you? Oh pardon me, I already forgot. It doesn't matter that ironcobra dropps curved-glass made phone on floor expecting Nokia 3310 like scenario, it clearly is phones' fault!
3.) This phone for lack of a better word is pathetic more like kitten glass 4
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Correction - Gorilla didn't make the phone, Samsung did. If I got that correctly phone itself works so there's nothing wrong with it, it's the glass that breaks. Now, no one guarantees your phone will survive drops whatsoever. Gorilla Glass is NOT shatterproof. Official site.
In lab tests, Gorilla Glass 4 withstood such drops up to 2X better than competitive glass designs
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Tech specs (pdf)
There is lower probability screen will shatter but that doesn't mean it won't break. Oh, I already forgot, let's blame the phone for not delivering what wasn't promised.
4.) As a long time att member i was able to convince them to replace it twice for no charge
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They should have made you walk for the first time. You broke it, your fault, warranty is void, deal with it. But let's abuse ATTs customer retention program for other purposes and blame both phone AND AT&T too, right?
5.) they would rather me walk this time
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...how dare they?! I mean, you broke your phone THREE TIMES, everytime it was YOUR fault, and they replaced it TWICE DESPITE VOIDING WARRANTY and they dared to make you walk? What a horrible service, I can't even
6.) as im not going to pay for a phone over and over
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Then. Don't. Drop. It.
7.) anyone reading this considering a edge please do yourself a favor and get the regular
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Even better - don't be stupid and take care about your expensive flagship phone. Voila, screen will automagically stop breaking! Blame the (ab)user for user-related faults. There, FTFY.
TL;DR It's your fault, deal with consequences of your clumsiness and carelessness and pay for your mistakes. Don't whine because you don't care about your phone like you should and pay up.
@Switzerland
u made my day ::highfive:
A little anecdotal but I've dropped my phone a few times on wood floor and despite my panic the phone was unfazed. I'd say it's more than capable of withstanding normal use.
Mod Edit
There are already 2 threads on this .
Please continue this here:
http://forum.xda-developers.com/galaxy-s6-edge/general/glass-0-5-mm-fregile-expensive-to-t3118548
http://forum.xda-developers.com/galaxy-s6-edge/general/gorilla-glass-4-perfect-screen-t3094683
Thread closed
malybru
Forum Moderator
SO I have been going without a case for months. Then one of my women is like your going to crack your screen not having a case
Anyways 10 mins later I drop my phone on its back. The backglass is shattered.
Can i easily replace this myself or should I replace the whole phone. I do have insurance
vipercoyote said:
SO I have been going without a case for months. Then one of my women is like your going to crack your screen not having a case
Anyways 10 mins later I drop my phone on its back. The backglass is shattered.
Can i easily replace this myself or should I replace the whole phone. I do have insurance
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http://www.ebay.com/sch/i.html?_fro...k+glass.TRS0&_nkw=s7+edge+back+glass&_sacat=0
Replacement part is about $30. Not too hard to replace with some finesse, I swapped one out on a s6 edge, last summer.
KillaHurtz said:
http://www.ebay.com/sch/i.html?_fro...k+glass.TRS0&_nkw=s7+edge+back+glass&_sacat=0
Replacement part is about $30. Not too hard to replace with some finesse, I swapped one out on a s6 edge, last summer.
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Some say it wont be waterproof after i do this
vipercoyote said:
Some say it wont be waterproof after i do this
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I dunno dude, would totally depend on the adhesive used. You could always just sell it as is for repair/ blacklisted and get a replacement.
KillaHurtz said:
http://www.ebay.com/sch/i.html?_fro...k+glass.TRS0&_nkw=s7+edge+back+glass&_sacat=0
Replacement part is about $30. Not too hard to replace with some finesse, I swapped one out on a s6 edge, last summer.
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KillaHurtz said:
I dunno dude, would totally depend on the adhesive used. You could always just sell it as is for repair/ blacklisted and get a replacement.
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The thing that worried me, is that the replacement will not be waterproof as well because would if the replacement had the same problem and when it was fixed no proper adhesive used
vipercoyote said:
The thing that worried me, is that the replacement will not be waterproof as well because would if the replacement had the same problem and when it was fixed no proper adhesive used
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Give Samsung a call and see if you have them replace it, what it would do to your IP68 rating. If they say that there will be no changes then I would ask how much they would charge.
vipercoyote said:
SO I have been going without a case for months. Then one of my women is like your going to crack your screen not having a case
Anyways 10 mins later I drop my phone on its back. The backglass is shattered.
Can i easily replace this myself or should I replace the whole phone. I do have insurance
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Click to collapse
Get one with proper adhesives all around and make sure the adhesives are waterproof. I do this for a living, its like a 30 second repair, as long as its a good adhesive or you dont mind putting a thin layer of glue on the edges before you clamp it down to keep it waterproof.
samsung fixing mine for $70.00 so i'm out of a phone for a week or two but worth the price to me
1iwilly said:
samsung fixing mine for $70.00 so i'm out of a phone for a week or two but worth the price to me
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That's pretty good - it's $270 if you crack the front . I know three other people who own the S7e, and we have all cracked our phones either on the front or the back. It's not very durable, unfortunately. Having a case is a definite yes for this phone.