Guys I need help again! - Galaxy Note 3 Q&A, Help & Troubleshooting

I want to change my lock screen type to pattern but I cant click it! It says: "Disabled by administrator, encryption policy, or credential storage."
Help!

Looks like there's an app that has upped the security level. Check under Settings --> General --> Security --> Device Administrators. It should only list KNOX and Android Device Manager (if you enabled that).

In your another thread u said u encrypt your phone right? If you read encryption rule u will not ask such a question over here, once u encrypt u have only one option to lock your phone.
Sent from my SM-N9005 using XDA Free mobile app

thanks

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Cant choose Lockscreen Security

Hi there
Why Im not able to chose the methode for my Lookscreen. I only can chose PIN or Password..
Check out the Screenshot (its in German but yeah whatever..)
It says its disabled...
Im using a Custom ROM...
Probably because you have a vpn configured or something like that.
Lennyz1988 said:
Probably because you have a vpn configured or something like that.
Click to expand...
Click to collapse
Nope.. I didnt set up any VPN connections or anything else...
This is the translation in english:
Disabled by administrator, encryption policy, or credential storage.
So you either installed an app that forces this, you encryped your device, a setting you set on or something similair.
It can be multiple things.

Credential Storage?

When I try to make a vpn i says "type password for Credential Storage" I didn't put any pass.. nor on lock screen.. its simple slide lock..
Thanks in advance
hassanspirit said:
When I try to make a vpn i says "type password for Credential Storage" I didn't put any pass.. nor on lock screen.. its simple slide lock..
Thanks in advance
Click to expand...
Click to collapse
My VPN I've used required a phone lock screen. Try enabling a swipe code or pin and doing the VPN.
Sent from my Blissful RAZR M 5.0.2 from Tapatalk

Unlock Bootloader fail

hi i have the sms to unlock
i start the unlocktool ...log in and then Your device isnt Support
my device MiMix
gorillalaci said:
hi i have the sms to unlock
i start the unlocktool ...log in and then Your device isnt Support
my device MiMix
Click to expand...
Click to collapse
Might be redundant to question, but you're logging in with the same credentials you used to request the unlock?
On the Smartphone i have log in with Phonenumber and password... The same on My Laptop
gorillalaci said:
On the Smartphone i have log in with Phonenumber and password... The same on My Laptop
Click to expand...
Click to collapse
Did you unlock Developer mode?
Did you enter your Mi account credentials under the Developer settings entry?
To unlock Dev mode, tap on the MIUI Build entry under "About Phone". You have to tap it 7 or 8 times.
Then when you go back out to the Settings menu, under Additional Setttings, you'll see Developer Settings. In the Developers Setting area you'll see Mi Unlock or something like that. Enter your credentials there
Under developers settings ist dont have this settings... I have Under MiAccount My Email My Number Name etc...
gorillalaci said:
Under developers settings ist dont have this settings... I have Under MiAccount My Email My Number Name etc...
Click to expand...
Click to collapse
Have you activated Developers mode?
Aeskulapio said:
Did you unlock Developer mode?
Did you enter your Mi account credentials under the Developer settings entry?
Click to expand...
Click to collapse
I don't see that entry, and I didn't have to do that to unlock my Mi Mix.
To the OP, in about phone, what does it say for Model number and MIUI version?
Yes i have activated developers... And Mi account credentials dont See in developers
I have the same problem. From my understanding you need to apply to unlock your device first in order to have that bind MI account in developer option. I just applied and they said it might take to 10 days to get approved
Bootloader unlocking
I don't want to argue the issue:
here is what I DID.
link here http://en.miui.com/thread-202290-1-1.html
Please make sure you're on official MIUI ROM to unlock
What you should do after received the approval SMS?
1) Settings---> About phone---> MIUI Version (Tap on it to enable developer option).
2) Settings---> Additional settings---> Developer option and bind your approved Mi account under Mi Unlock Status. This works on latest China & Global Stable and Developer ROM. For those who don't see this option please check out next tutorial and unlock in Developer ROM
I hope this helps, because for me it did
Cheers
J
Hi i dont have Under developers Option Mi unlock Status... No Option ist sie...
i Flash the developers cn and found under developers Settings MiUnlock ...
but the same Problem ....i Login to the UnlockTool and YOUR DeVICE ISNT SUPPORT
What can I do ???
gorillalaci said:
i Flash the developers cn and found under developers Settings MiUnlock ...
but the same Problem ....i Login to the UnlockTool and YOUR DeVICE ISNT SUPPORT
What can I do ???
Click to expand...
Click to collapse
So you received the SMS indicating permission to unlock?
And you entered the same credentials (login or MIUI ID number or cell phone number and password) you used to create MIUI account and request unlocking permission?
J
so the Problem is solve ...
i Log in to the Unlock Tool with my phone number ..the curios mistake was my number is ...0151******* my country Germany ...+49
in Germany must i write +49151*******
in the Unlock Tool must write +490151****
Curios but I been happy
I'm in Vietnam. I did by your guidance, but when i use +840989.... to login, it is unable to loging in. Only when i use +84988... it can be loging in.
did you check the device isn't already unlocked, alot with vendor roms have been unlocked already thats how they installed it.

Can't disable password

Hi, I recently got some problems with my device.
Q1: I want to disable password on my device, but once I try to I can't click on "None" and it says: "Disabled by administrator, encryption policy or credential storage", what does this mean, and how can I still disable passwords?
Edit:My second question is fixed already
change in patern and thene change the password
Dankmeme said:
Hi, I recently got some problems with my device.
Q1: I want to disable password on my device, but once I try to I can't click on "None" and it says: "Disabled by administrator, encryption policy or credential storage", what does this mean, and how can I still disable passwords?
Edit:My second question is fixed already
Click to expand...
Click to collapse
change in patern and thene change the password
Farouk781 said:
change in patern and thene change the password
Click to expand...
Click to collapse
Still can't disable passwords
Sent from my Huawei P9 Lite using XDA Labs

Decrypt Device and Secure startup

Anyone knows what is the deal with the options in the "lock screen and security" settings in nougat?
My S7 edge has the options for secure folder and secure startup.
I see other phones have the option to "encrypt device".
Please see the attached images.
Why is this happening and how can I get the option to "encrypt" my device?
Thanx.
madvinegar said:
Anyone knows what is the deal with the options in the "lock screen and security" settings in nougat?
My S7 edge has the options for secure folder and secure startup.
I see other phones have the option to "encrypt device".
Please see the attached images.
Why is this happening and how can I get the option to "encrypt" my device?
Thanx.
Click to expand...
Click to collapse
Your device is already encrypted, hence no option. Encrypt option only appears on rooted devices which have encryption removed.
Sent from my S7 Edge using XDA Labs
Thank you my friend. That makes sense.

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