Database Users

[Q] Strange N9005 problem

Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP

If it's doing it after a clean flash of new firmware then I'd say it is a hardware issue and you may want to return it and/or get it replaced.

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
Can you use this app Phone INFO to check for the validity?

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
try to flash compatible firmware of ur phone
download it from sammobile.com/firmwares.
flashing leak firmwares are not helping cause they seems to be beta and have lots of bug.
anyway there s some threads about random restarting note3 but ur situations is worse.
almost of them as i know take their phone for replacement and if u can do it as well.
if not, search for more stable firmware of course JB 4.3
:good:

If this is true:
"boot the phone in download mode or recovery, it work flawlessly for as much time as you want"
maybe I would lean towards software, but since you loaded leaked KK, you can't go back to factory and probably tripped Knox?, you don't have many options left, especially that you tried just about everything.
IMO loading leaked software on a broken phone was not a good idea, in your case I would try to go stock as much as possible, instead.

Me too, i had this problem several times with 4.3 and after wiping my telephone to install the new kit kat 4.4.2 (polish), i Also had freeze,black screen and non responding screen forcing me to reboot my phone.
I also have lines sometimes when i use my camera!

meanwhile, i have again flashed complete polish 4.4.2 with BL , AP, CSC , Modem and PIT File . IT flashed successfully but the problem still persists. No use . any more suggestion. I think now i cannot downgrade and should i try custom recovery with custom firmwares.
I case of hardware issue, i have no choice as N9005 is not officially launched in Pakistan.So no choice .
@joexda75, my screen also dithers and shows different colors some times on portions and some times it is flawless. So you and i have the same problem but my phone is not powering up and freezing after not more than 6 sec. Recovery and download mode works perfectly as i flashed the Polish ROM again via download mode and it worked flawlessly

Did you make an complete wipe of your Phone? Otherwise you have to contact Samsung.
Gesendet von meinem SM-N9005 mit Tapatalk 2

It sounds like your phone is what we call boot looping mine showed the same symptoms as yours at the beginning and it would also come up with a messege saying that some process had unfortunately stopped working lol
Sent from my SM-N9005 using xda app-developers app

it can be fixed using Mirek190's method just check your IMEI CERTI says pass when you type *#0011# into the keypad if it comes up with PASS then follow mirek190's method without flashing block 12 or block 13 here at http://forum.xda-developers.com/showthread.php?t=2567133

Careful using mireks method. It bricked berrgs note which is currently not working.
Sent from my SM-N9005 using XDA Premium 4 mobile app

[Q] Please help - S4 Keeps Rebooting - VIDEO

Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
Have you tried to do a factory reset?

iJo09 said:
Have you tried to do a factory reset?
Click to expand...
Click to collapse
Yes I did a factory reset and wiped the cache

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.

omaral92 said:
Yes I did a factory reset and wiped the cache
Click to expand...
Click to collapse
Try to flash firmware package with the latest version of ODIN and Sammy drivers, also use the original cable that came with the phone. Often, cables that aren't Samsung genuine fail to flash firmware.
If this doesn't solve your problem, then you might try a firmware reflash with PIT file. If nothing works, your processor (or motherboard) it's likely fried. Take it to a service centre

Joku1981 said:
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.
Click to expand...
Click to collapse
I have reflashed it using the firmware provided in the link but it is still playing up. any other suggestions?

Note 3 lolipop problem

Hi to everyone,
I have some problems with my SM-N9005 I will explain everything from beginning what I did so you can have a clear picture. I had stock 4.4.2 rom when I bought my phone but I am a app freak so I had to do root actually my friend did it using odin because I am not so good with android knowledge. That was almost 2 years ago and with 4.4.2 I had no problems. Using camera, recording, wifi everything worked great. I have fastest class San Disk 64 GB memory card and I set camera video to save directly on it and it worked without any problems. This past month my phone started to be slow because of 2 years junk and using so I decided to put latest custom rom (I think 5.1.x something) but my friend was afraid if we dont put good rom that we will brick my phone so he told me to do a reset factory defaults and the phone will be unrooted and then go to software update option and update it to 5.0. I couldn't do that because it reported error phone changed or something like it was rooted but it was not. Lucky for me before root we did cwm backup of my phone so my friend restored backup and then we tried again software update again but still same error phone is changed (I was hundred precent sure that phone is unrooted but still no luck). Then we decided to install Kies and do firmware upgrade from options tab and it worked. It was 1.3 Gb update and kies showed that it is 5.0 and last firmware version for note 3. So I am using phone for few days now but I noticed few problems. Everytime I restart phone it forgets all wifi passwords and also when I come home I meen when I change ruter same story. Today I wanted to talk a picture and when I took a picture and go to gallery to see it (from camera up left corner see last image) phone restarted and when I wanted to record a video it said recording failed and then it restarts every time.Everything else is working great, phone is fast,maybe battery drains faster than on 4.4.2 but it is not a big problem for me. Sorry for my english if I have some mistakes. Can you help me please with these 2 issues?

??
Anyone please?

Did you try with a factory reset ?https://www.androidpit.com/factory-reset-note-3

You could possibly try flashing the stock android 5.0 with odin, that should be the best way of making sure everything is installed properly unless anyone thinks that would be a bad idea.
Chris

I tried factory reset and same story, ok I will try with odin I will go to see my friend in few days and then I will post results

So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian

SM910F Note 4 5.1.1 Random Freezes and Restarts

Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!

I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset

I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.

i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?

same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4

This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.

Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5

EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).

just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse

EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.

Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems

did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!

Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.

Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111

SM-G900A Freezes then restart or crash repeatedly

Hello, my galaxy started to freeze and crash 2 months ago. At first i didn't mind it because it just happens once in a while. But 3 weeks ago, the freeze and crash became more frequent up to a point that even though i'm not doing anything to the phone, it just freeze then restarts. I researched the web and found some solutions, first i've tried to reset to factory settings. i used the wipe data/factory reset in recovery mode. it said the reset is successful then i've restarted the phone and i just loops on the samsung black screen or just crashes during the welcome screen. Then i tried to reinstall the firmware using odin. first i used the 4.4.4 tar (from this forum), the odin said the flash is okay, but when the phone starts up, it just loops on the samsung black screen or just crashes during the welcome screen. so i tried using the downgrade to 4.4.2 tar (from this forum), after successfully flashing it, my phone started to boot. but after i completed the first time process and i'm updating/downloading apps, it started to freeze and crash again, this became a frequent thing again. it just freeze and crashes anytime. i've tried reflashing the 4.4.2 again using a different cord and port, but the same thing still happens. Do you guys know if there is still some way to solve this?
Note: I've got this phone from my father when i visited him in the USA (last June 2015), then when i went home (in the Philippines), i didn't unlock the phone so i it didn't have any sim card since then. is this a factor in the phone's behavior?
Thank you

Up.. hopes someone can help me with this
Update: I've tried using another battery and the situation is still the same.