I've recetly been having trouble sending any sort of MMS (group message, pics, text with emoji) when I have Wifi turned on. When I have Wifi off they all go through, I've tested this out and it's definitely what's going on. Also, when I go into the APN settings I do have VZWINTERNET selected but MMSC and other ones aren't set. There doesn't seen to be a way to change it. This all started happening after I installed Evolve SMS then uninstalled it.
I have also been told by a few people that they tried calling me but calls won't go through, and I haven't had any missed calls.
So more info, in case this helps.
I installed Evolve SMS but I was having trouble sending MMS...I wouldn't go through the first time but if I hit resend it went through just fine. I was using it for a while but a couple of times I had texts go to the wrong person which is very bad (and good thing there was that MMS bug which didn't let group texts go through the first time because a lot of people would have got something meant for my girlfriend). So I uninstalled it immediately and went back to stock MMS, and this is where I'm now having all these problems.
Anybody have an idea to what's going on? Does it have something to do with my APN settings (or lack of settings) and did installing Evolve SMS have something to do with it?
It's just strange they go through when WIFI is off but nothing when it's on. And my biggest concern is that I'm missing phone calls, which a few have been pretty important.
Any help is appreciated...Thanks!
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Really annoying me... texts and the Internet no longer work.
Did not do anything, and yet they have just stopped working. Reset the phone to default, entered in the correct settings for MMS, WAP, Net again, and still does not work... yet i can make phone calls and receive texts.
Whats going on? sure someone else had this problem...
Cant say I have had this problem myself,I dont mean to be rude but have you checked the settings page>mobile network settings> at the top there is an option to turn on or off mms and data (I know cos I use it to control usage).As for the sms problem Im not sure.Do you use the stock sms app or something else?
Also what network are you on?is it possible your apn is not correct or selected?Sorry for asking all the seemingly obvious questions but its usually where I would start with the same problem.
Is anyone else experiencing this? I'm on tmobile..stock jellybean and stock texting app.
sometimes the MMS will go right away..sometimes they will sit for days..and then i send (or recieve) one from someone and suddenly the floodgates open all my 'stuck' MMS messages go.
i dont know this is a defect..or maybe something quirky about tmobile's network..but it seems to happen about once a week the messages get backed up like this.
never had a problem with SMS..i dont think.
Not sure why but i've had that too. The other night sending to my friend on T-Mobile it wouldn't go for hours then i resent it some 9hrs later and it worked fine. I don't think it's a N4 problem per say as i've had that with my SGS2 also. Maybe it's a ROM thing or just carrier issue but wish it wouldn't be so!
I got this experience with MMS:
- when on WiFi than impossible to send;
- only when on Data transfer MMS is send.
Try to manually set the data and not wifi and try.
Good luck.
MMS only send on mobile data connection, thus has been standard behaviour on every Android phone I've owned
makes sense. i'm on/near wifi for most of the day every day so i guess its not going to send until i'm in my car driving somewhere and regular data kicks on
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
shotta35 said:
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
Click to expand...
Click to collapse
did an experiment today; sent 3 MMS (while i'm hooked to WIFI) and 2 of them went..made a phone call before the 3rd one sent..and it got stuck in 'sending' mode.
2 hours later still stuck in 'sending'. i sent a text to that number ...didn't help.
I then sent another MMS..and when i did, it triggered both the new one and the 'stuck' one to go through.
so there you have it..not conclusive but it seems like maybe when its switching between voice and data it can get stuck..and the stock MMS messenging app doesn't seem to be smart enough to resend automatically. it seems like you have to 'jiggle the handle' to get it to go by sending another MMS.
it also seems sending ANY mms (not even to the stuck #) will release all the hung MMS for everyone.
Hi All.
Have my MXP on Verizon. Love it. However, I'm currently having some issues - I can't get MMS when I'm on wifi - I get notifications for the messages, and then get "failed to retrieve message" and then it just never shows up.
I'm using the stock messenger app.
I know textra has an option to "fix" T-Mobile (where this happens apparently), but I don't really want to use that because it uses a different text message database than the standard one, so I can't launch tasker events based on SMS/MMS when I use it.
I have unlocked the "secret" menu and enabled HD calling, and I switched my "preferred network type" to LTE/CDMA (since I'm on Verizon) in an effort to allow voice and data concurrently. It seems to be working. Not sure if this causes an error when I'm on wifi.
I also have Adblock Plus. Per this thread I just changed my APN to set MMS port to 8080; I'll see if that affects anything when I get home.
However, as I have not tested this, I am wondering if anyone else has this problem? As I type this, I'm now thinking that I may only see this when sending messages to/from iPhones ... I'll do more testing tonight and update, but I'm hoping someone sees this and is like, "Oh, I know exactly what it is ...."
EDIT:
So this didn't fix anything. I have to turn wifi off to get mms. REALLY ANNOYING. Anyone at all see this and have any solutions? Anything?
Thanks.
never had problems since day 1 if I was on wifi or not to send MMS. Maybe try factory reset.
To my knowledge, you can't get regular MMS over WiFi. You have to have your phone data on too. I have found no solution to automatically turn phone data on when a text comes in. Every solution I found doesn't work for Lollipop.
i just got the same thing but after i updated to 6.0 so figured it was because of the update
So I have cellular data on and wifi on. I don't know if there's a setting I'm missing that turns data off automatically when connect to wifi ... anyone know anything about this?
Either way, if I'm on wifi, I get no MMS whether using default messaging app or hangouts.
There is a know issue with any app that accesses the MMS database on 6.0 ....ie Pushbullet.
Let me see if I can find a link
Found it...
http://www.androidpolice.com/2015/12/09/android-6-0-1-fixes-the-annoying-failed-mms-bug-in-marshmallow/
I have an Amazon Prime XT1625 on H20 wireless (via AT&T networks) and cannot get the MMS to work. Interestingly, it DID work for a day with the phone in the beginning then stopped working.
Originally purchased back in october. Trying to wipe the AMZN bloat and root the phone I soft bricked it. I followed this thread and unbricked it (http://forum.xda-developers.com/moto-g4/help/soft-bricked-prime-exclusive-xt1625-t3470693/ ). Currently loaded with XT1625-XT1644_ATHENE_RETUS_MPJ24.139 firmware.
The MMS did work the first day and that was it. For the last 3 months no MMS. I have copied both H20 wireless' official recommended APN settings again and again and also tried using the same APN settings from my previous phone (same sim & service), but none are working to either send or receive. H20 wireless customer service eventually gave up and blamed it on the phone saying because it is not an official AT&T phone it works on different MHz - LOL!
Dialed *#*#4636#*#* and messed around with switching "SET PREFERRED NETWORK TYPE" dropdown, cycling through the LTE options (did not perform reboot between each though). Also tried "turning on sms over IMS", but nothing worked.
What's odd is at one point it did work at one point. I do not know if something happened during loading the firmware after the softbrick or something else.
Does anyone have any suggestions on where to start? Of course, I'm hoping it's a hidden switch or menu, but I'm open to reloading new firmware as well. In fact, I was looking to upgrade to Nougat but I see that there are only soaps available and no official release yet, so I wanted to post this first.
Thanks!
Have you tried a factory reset? Sounds like after the soft brick you messed up the MMS service.
GWCAMO said:
I have an Amazon Prime XT1625 on H20 wireless (via AT&T networks) and cannot get the MMS to work. Interestingly, it DID work for a day with the phone in the beginning then stopped working.
Originally purchased back in october. Trying to wipe the AMZN bloat and root the phone I soft bricked it. I followed this thread and unbricked it (http://forum.xda-developers.com/moto-g4/help/soft-bricked-prime-exclusive-xt1625-t3470693/ ). Currently loaded with XT1625-XT1644_ATHENE_RETUS_MPJ24.139 firmware.
The MMS did work the first day and that was it. For the last 3 months no MMS. I have copied both H20 wireless' official recommended APN settings again and again and also tried using the same APN settings from my previous phone (same sim & service), but none are working to either send or receive. H20 wireless customer service eventually gave up and blamed it on the phone saying because it is not an official AT&T phone it works on different MHz - LOL!
Dialed *#*#4636#*#* and messed around with switching "SET PREFERRED NETWORK TYPE" dropdown, cycling through the LTE options (did not perform reboot between each though). Also tried "turning on sms over IMS", but nothing worked.
What's odd is at one point it did work at one point. I do not know if something happened during loading the firmware after the softbrick or something else.
Does anyone have any suggestions on where to start? Of course, I'm hoping it's a hidden switch or menu, but I'm open to reloading new firmware as well. In fact, I was looking to upgrade to Nougat but I see that there are only soaps available and no official release yet, so I wanted to post this first.
Thanks!
Click to expand...
Click to collapse
Had this issue on both my XT1625 (non Amazon) and my wife's Moto G3. turned out the APN settings were not setup correctly so it was accessing the wrong MMS proxy. AT&T is also who our provider (Consumer Cellular) uses. Check with H2O wireless and find out what your APN settings should be and set them up accordingly.
Make the APN settings match the settings on this page.
https://www.h2owirelessnow.com/mainControl.php?page=dataManualConfig
You also know that MMS probably won't go if you have wifi enabled while sending. Many apps have a T-Mobile setting that disables wifi while sending MMS. For grins, disable wifi then try sending the MMS with just data enabled.
Sent from my SM-T530NU using Tapatalk
Tel864 said:
Make the APN settings match the settings on this page.
You also know that MMS probably won't go if you have wifi enabled while sending. Many apps have a T-Mobile setting that disables wifi while sending MMS. For grins, disable wifi then try sending the MMS with just data enabled.
Click to expand...
Click to collapse
This worked: disabling wifi allowed the MMS to send.
Is this a moto g4-carrier specific problem, or universal problem? Is there a work-around to enable both MMS and wifi simultaneously?
GWCAMO said:
This worked: disabling wifi allowed the MMS to send.
Is this a moto g4-carrier specific problem, or universal problem? Is there a work-around to enable both MMS and wifi simultaneously?
Click to expand...
Click to collapse
It's not a G4 problem, it's more the app and I use Textra SMS for that reason but there are several that you can use. You can try that or Chomp which is by the same developer and I believe both are free to try. I actually purchased Textra because I just like the features more. In the MMS settings for both there is a setting called T-Mobile Fix. What it does is when an MMS is coming in or when you're sending one, it will turn off the wifi, send or receive the MMS and then turn wifi back on. I've seen that setting on other SMS apps also.
Tel864 said:
It's not a G4 problem, it's more the app and I use Textra SMS for that reason but there are several that you can use. You can try that or Chomp which is by the same developer and I believe both are free to try. I actually purchased Textra because I just like the features more. In the MMS settings for both there is a setting called T-Mobile Fix. What it does is when an MMS is coming in or when you're sending one, it will turn off the wifi, send or receive the MMS and then turn wifi back on. I've seen that setting on other SMS apps also.
Click to expand...
Click to collapse
Interesting. I haven't seen any issues with WIFI being enabled blocking MMS messages from being sent. I just use the built in Messaging app that coms with opengapps. My wife had an issue on her G3 that prevented her from sending MMS to a group but worked fine for single recipients. It turned out to be APN settings.
But this is good to know should I see any issues in the future.
OK, have had quite the adventure getting this to work.
I did install Textra and selected the "T-Mobile workaround" setting within the app and MMS worked wonderfully. For about one week.
The all of a sudden it stopped working. Phone crashed and upon reboot MMS ceased to work in its entirety.
This got me thinking there must be a conflict somewhere. So I uninstalled Lucky Patcher and HEBF, and lo and behold MMS would send and RECEIVE only upon reboot. Not once the OS was completely booted, but in that sweet spot of 30 seconds after the main screen popped up and the rest of the OS booted. So I'm thinking there is a conflict somewhere. The only other apps I have that require root is Titanium Backup and SuperSU - I don't think these would cause conflict but I suppose I could uninstall and see.
Short of doing a full factory reset, is there some sort of conflict debugging software that I can use to trace the conflict?
GWCAMO said:
OK, have had quite the adventure getting this to work.
I did install Textra and selected the "T-Mobile workaround" setting within the app and MMS worked wonderfully. For about one week.
The all of a sudden it stopped working. Phone crashed and upon reboot MMS ceased to work in its entirety.
This got me thinking there must be a conflict somewhere. So I uninstalled Lucky Patcher and HEBF, and lo and behold MMS would send and RECEIVE only upon reboot. Not once the OS was completely booted, but in that sweet spot of 30 seconds after the main screen popped up and the rest of the OS booted. So I'm thinking there is a conflict somewhere. The only other apps I have that require root is Titanium Backup and SuperSU - I don't think these would cause conflict but I suppose I could uninstall and see.
Short of doing a full factory reset, is there some sort of conflict debugging software that I can use to trace the conflict?
Click to expand...
Click to collapse
I have TB installed and had SuperSU as well when I was on stock. Didn't see any issues with MMS once I got APN setup correctly. Short of doing a factory reset or disabling individual apps you probably don't have any options to find the conflict, if that is the issue.
I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
DietDoubleDew said:
I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
Click to expand...
Click to collapse
I do not have Nougat but I do know that solid texting comes with the proper settings for your APN. Find it in:
/Settings/...More/Mobil Networks/Access Point Names/
The correct choice for Verizon is: VZWINTERNET
If you have the correct APN setting, texting should work fine. What is wrong with Textra? I use it all the time and like it a lot.