My LAST Question to all please respond!!! - Galaxy Note 3 Q&A, Help & Troubleshooting

I have a SM-N900 which I have flashed with many custom roms but while flashing the latest stock via odin I lost my IMEI and Baseband as unknown. I have exhausted all possible options talking to many senior members but to no avail. so it needs to go to Samsung service.
Now I live in India and the phone is form Dubai .
so I have flashed stock and my current status is
Binary fficial
System official
Knox warranty bit 0
csc xsg
now is there a way Samsung may find out that the device has been tampered. there is no physical damage to the phone.

Technically No, but I will suggest u to prey to God, many people send there device for repair with 0x0 & returned by Samsung without repaire with 0x1

mithudas28 said:
I have a SM-N900 which I have flashed with many custom roms but while flashing the latest stock via odin I lost my IMEI and Baseband as unknown. I have exhausted all possible options talking to many senior members but to no avail. so it needs to go to Samsung service.
Now I live in India and the phone is form Dubai .
so I have flashed stock and my current status is
Binary fficial
System official
Knox warranty bit 0
csc xsg
now is there a way Samsung may find out that the device has been tampered. there is no physical damage to the phone.
Click to expand...
Click to collapse
Take a photo just before you hand it in to Samsung - the download mode.
If you come out with a KNOX 0x1, show them the photo and request for a full exchange.

This happened to me the other week. What stock? I managed to get everything back with the latest Singapore XSP.
Sent from my SM-N9005 using Tapatalk

will ask for an acknowlegment letter
Scooterss said:
This happened to me the other week. What stock? I managed to get everything back with the latest Singapore XSP.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
since I don't stay in Dubai I will ask my friend to get a letter of acklowgment stating the binary is official, system is official and KNOX warranty bit is valid. hence warranty is valid at the time of giving the device to Samsung what say

jdomadia said:
Technically No, but I will suggest u to prey to God, many people send there device for repair with 0x0 & returned by Samsung without repaire with 0x1
Click to expand...
Click to collapse
hey jdomadia, has it happedened with you. cos in that case I will have to pay attention my friend get acknowledgment on their letterhead that at the time of deposit the warranty is valid?? and secondly MY CSC is now XSG.

Related

[Q] Does rooting void your warranty?

I have galaxy s4 9500... When I had android 4.2.2 I rooted my phone and then
when the 4.3 update roll out I updated my phone and unroot my phone..
When I go to download mode all the stresses are "samsung official"... And no Knox counts...
Do I still have warranty?
hatan88 said:
I have galaxy s4 9500... When I had android 4.2.2 I rooted my phone and then
when the 4.3 update roll out I updated my phone and unroot my phone..
When I go to download mode all the stresses are "samsung official"... And no Knox counts...
Do I still have warranty?
Click to expand...
Click to collapse
Yes, you still have warranty (like in pic attached). Be relaxed :highfive:
*EDIT: You will void ur warranty (KNOX:1) if you root again ur phone having android 4.3.
Joku1981 said:
Yes, you still have warranty (like in pic attached). Be relaxed :highfive:
Click to expand...
Click to collapse
In download mode I see:
"Current Binary: Samsung Official
System Status: Official
Knox Warranty Void: 0
AP SWAEV: A3
"
Can't see "warranty bit"..
And if i flash and put ROM on my galaxy there is no way back right? no Trianle Away or something that support...
hatan88 said:
In download mode I see:
"Current Binary: Samsung Official
System Status: Official
Knox Warranty Void: 0
AP SWAEV: A3
"
Can't see "warranty bit"..
And if i flash and put ROM on my galaxy there is no way back right? no Trianle Away or something that support...
Click to expand...
Click to collapse
You have warranty now. For flash a CUSTOM ROM you need a custom recovery. Installing one custom recovery in android 4.3, void ur warranty
Joku1981 said:
You have warranty now. For flash a CUSTOM ROM you need a custom recovery. Installing one custom recovery in android 4.3, void ur warranty
Click to expand...
Click to collapse
I have one more year of warranty... what would you do?
Right now the phone stuck often and touchwiz is annoying
It really depends in what country you live if you get warranty. In some countries Samsung gives warranty and in some they don't.
And for example if you live in the EU then the shop you bought it from still has to fix it even if you have rooted it.
Lennyz1988 said:
It really depends in what country you live if you get warranty. In some countries Samsung gives warranty and in some they don't.
And for example if you live in the EU then the shop you bought it from still has to fix it even if you have rooted it.
Click to expand...
Click to collapse
I don't think we have it here.....don't know if to give up warranty for CM11 or HaSSan ROM V6.0....
Anyone? I'll be happy to get your recommendations
Once you root the device, you will need to do the following to restore warranty.
1. flash original unrooted firmware.
2. reset flash count.
This is for firmware up to 4.2.2.
If you install 4.3 or 4.4 and KNOX is enabled. rooting will void your warranty permanently.
That is my understanding...

[Q] Flash modem affect warranty?

Hi there
My galaxy s5 got into water yesterday so I checked the back of the phone and saw the litmus paper became red, then I thought that now I can finally root my phone without concerning lol ), then I flashed Modem: XXU1ANI1 and intend to flash rom later. But then I told my friend who works at Samsung Services and he checked my phone and said that it has no problem so it is still under warranty. So I want to ask you guys that whether I flashed the modem XXU1ANI1 affect my warranty or later if I can update stock firmware via OTA. Can I flash back to the latest stock modem XXU1ANG3 for G900H Vietnam without tripping knox? or if it has any problem?
Please help me , I really appreciate any help you guys can provide.
phong2503 said:
Hi there
My galaxy s5 got into water yesterday so I checked the back of the phone and saw the litmus paper became red, then I thought that now I can finally root my phone without concerning lol ), then I flashed Modem: XXU1ANI1 and intend to flash rom later. But then I told my friend who works at Samsung Services and he checked my phone and said that it has no problem so it is still under warranty. So I want to ask you guys that whether I flashed the modem XXU1ANI1 affect my warranty or later if I can update stock firmware via OTA. Can I flash back to the latest stock modem XXU1ANG3 for G900H Vietnam without tripping knox? or if it has any problem?
Please help me , I really appreciate any help you guys can provide.
Click to expand...
Click to collapse
Yes, you can flash back to your stock modem without tripping Knox (if it has not been tripped).
To check whether your Knox was tripped or not, you can use Phone INFO ★Samsung★ app and look for the Knox Warranty Void status (under GENERAL INFO section).
Thank you so much

Note 4 error knox

After updating to 5.1.1 fw the device continues to restart and shut down.
Trying to get into the "download mode", the message that is knox 1
But I never rootato or modified the notes 4 that is under warranty
The assistance will be able to see that the device has not been tampered although knox showed 1?
There have already been cases like this ??
There have already been cases like this ??
I hope that my English with the translator of google is understandable .. I'm Italian and I do not know your language ... sorry
I also hope it is the right section for this type of application if necessary ... I apologize for the error due to what I have just written
Thank you
znhel said:
After updating to 5.1.1 fw the device continues to restart and shut down.
Trying to get into the "download mode", the message that is knox 1
But I never rootato or modified the notes 4 that is under warranty
The assistance will be able to see that the device has not been tampered although knox showed 1?
There have already been cases like this ??
There have already been cases like this ??
I hope that my English with the translator of google is understandable .. I'm Italian and I do not know your language ... sorry
I also hope it is the right section for this type of application if necessary ... I apologize for the error due to what I have just written
Thank you
Click to expand...
Click to collapse
Even if you are not rooted flashing via odin trips the knox counter,
Btw wrong section.
Senthil360 said:
Even if you are not rooted flashing via odin trips the knox counter,
Btw wrong section.
Click to expand...
Click to collapse
That's not true, the KNOX counter will only be tripped if a file that has been modified is flashed, if you flash stock firmware you wont trip the KNOX counter.
Battlehero said:
That's not true, the KNOX counter will only be tripped if a file that has been modified is flashed, if you flash stock firmware you wont trip the KNOX counter.
Click to expand...
Click to collapse
Isn't the ones we flash from sammobile modified one? I thought only the stock that ships with the phone is unmodified, Correct me if I'm wrong
Senthil360 said:
Isn't the ones we flash from sammobile modified one? I thought only the stock that ships with the phone is unmodified, Correct me if I'm wrong
Click to expand...
Click to collapse
Sammobile provides unmodified firmware files, on a rare occasion if you try to downgrade to an older firmware you can potentially trip KNOX.
I never used odin
I do not know if Knox is tripped after hard reset and restore or after upgrading to 5.1.1 lollipop made with kies 3.
Never any operation of this device modding
znhel said:
I never used odin
I do not know if Knox is tripped after hard reset and restore or after upgrading to 5.1.1 lollipop made with kies 3.
Never any operation of this device modding
Click to expand...
Click to collapse
hi ,
Firstly ,
i have to say that Knox does not worry me at all ,tripped Knox ..long ago !!.
I thus have no real interest in its workings ,as i do not need Knox in my "life "or on my device !!
That said ,well my logic says (correct me plse if i am wrong )
i have seen processes " Security log event " etc ..( I have disabled this when i rooted ... as it was also giving me wakelocks etc ) Now surely won't any "incident/breach of security ? ..eg rooting ... " be recorded in log event .??
If so surely cause of " tripping" should be establish ?
Thus take it to Samsung centre and ask them to check reason why tripped ?
Above is just my opinion and theory ...or an option to consider ?
good luck
willcor said:
hi ,
Firstly ,
i have to say that Knox does not worry me at all ,tripped Knox ..long ago !!.
I thus have no real interest in its workings ,as i do not need Knox in my "life "or on my device !!
That said ,well my logic says (correct me plse if i am wrong )
i have seen processes " Security log event " etc ..( I have disabled this when i rooted ... as it was also giving me wakelocks etc ) Now surely won't any "incident/breach of security ? ..eg rooting ... " be recorded in log event .??
If so surely cause of " tripping" should be establish ?
Thus take it to Samsung centre and ask them to check reason why tripped ?
Above is just my opinion and theory ...or an option to consider ?
good luck
Click to expand...
Click to collapse
Hello
Even for me knox +1 is not a big problem .. I can rootare the device and put a firmware that is maybe better than stock ..
But I'd like to understand how it happened! But above all I do not accept that I say that I did when the root is not true
I hope they can determine how it happened
Thank you
The device is returned from assistance for warranty service, but the same problems as before ... do you flash a custom rom could solve ??
thanks
If you downgraded your rom knox might get tripped
Maybe you bought used phone?
Sent from my SM-N920C using Tapatalk
@ johnmassay ---> Purchased new phone
The problems that I mentioned have remained even after the return from assistance samsung.
Also taken new battery but I have not solved the problems
Also now when the phone warms up for extended use itself off and I have to pull out and reinsert the battery to turn it back
At this point I would just like to understand if it is a hardware problem or sotware.
In case of software problems I could flash a custom rom and I would be all right even without the guarantee samsung.
If it is a hardware problem then the matter is serious + .... and I would not know how to solve .....
advice?
Thanks
znhel said:
@ johnmassay ---> Purchased new phone
The problems that I mentioned have remained even after the return from assistance samsung.
Also taken new battery but I have not solved the problems
Also now when the phone warms up for extended use itself off and I have to pull out and reinsert the battery to turn it back
At this point I would just like to understand if it is a hardware problem or sotware.
In case of software problems I could flash a custom rom and I would be all right even without the guarantee samsung.
If it is a hardware problem then the matter is serious + .... and I would not know how to solve .....
advice?
Thanks
Click to expand...
Click to collapse
Most likely its hardware problem
Sent from my SM-N920C using Tapatalk
The center samsung think this is hardware problem ...
in which case we hope is still under warranty despite the Knox warranty Void 01
I bent as in previous posts
Thanks
I hope you sort it out and get a new device and when you do then disable knox. Knox and stock **** that ****. Custom roms is the way to go...
I am interested in custom rom, but if the problem is a hardware device on the solution "custom ROM" becomes not decisive
For now await responses from Samsung .. then I will decide accordingly ..
I'm angry because of this problem the Notes 4 is for me the ideal device, both for work and for fun and I am comfortable ... The Note 5 for example, I do not care because it does not have the MicroSD slot and battery less accurate
We hope you find a solution for my note 4 ..

Warranty void? heeeelp!

Hi all, having issues with my phone still in warranty and want to know if it looks like it when i send back to samsung for repair.
With android 5 i rooted but lost root when android 6 came out and i haven't rooted it at all since, i just did the update via ota from my network provider.
If is warranty void what do they look at and what can i do to change?
Thanks
stu
You simply can't change it .
Once you root your device, the knox switch trips , it cannot be resetted back to 0×0 .
It was possible on note 3 n900 , but definitely not on note 4 (n910g)
If you are in India, don't worry, they dont check the download mode, they just check if there is a problem and fix it.
Why are you worried , if you don't have any problem ?
I rooted mine within a week after purchase .
Reporting via N910G.
my rooted note 4 didnt get ota in fone like it said i have rooted it so i cant get it this way then have to update with kies ... so if u got ota directly in fone then i think u r good to go to service center
Im in australia, im worried that if i send it in for repair and they say no then its marked on the system and it will never get fixed. Yes a remote chance it wont be checked but then it might.
I did see there is a nox reset thats not 100% but sometimes ok.
interesting for anyone else looking.
http://www.mobilecentre.pl/how-to-reset-flash-counter-in-samsung-note-4/
ill check back later today with the outcome.
That article mentions 'triangle-away' which only resets the flash count...nothing to do with Knox.
Even Chainfire thinks Knox is an unresettable eFuse. If you've tripped Knox, it's going to stay tripped no matter what you do.
You cant reset the counter. Sorry

3 three uk s8 plus

Hi,
I just wanted to ask can i change firmware of 3 three uk s8+. When turn on the phone it shows 3 three logo. Can i install stock offical firmware? There are many unwanted apps in three firmware which i dont want. Please guide me.
Thanks in advance
Regards.
sirgroh said:
Hi,
I just wanted to ask can i change firmware of 3 three uk s8+. When turn on the phone it shows 3 three logo. Can i install stock offical firmware? There are many unwanted apps in three firmware which i dont want. Please guide me.
Thanks in advance
Regards.
Click to expand...
Click to collapse
You could but VoLTE may be tricky. Flashing BTU or XEO will change your bootanimation without tripping Knox
What will happen by tripping knox ? And how to flash BTU or XEO
sirgroh said:
What will happen by tripping knox ? And how to flash BTU or XEO
Click to expand...
Click to collapse
Take a look at the firmware thread here https://forum.xda-developers.com/galaxy-s8/how-to/official-stock-firmware-update-odin-t3598172
Follow the instructions for using Odin but get the BTU firmware www.updato.com
Tripping your know voids warranty but it's not the case for UK customers. Three UK are assholes about denying warranty repairs if Knox is tripped so it's a long war of words until they back down and repair a device
I tried odin but it failed with an error fail (device info)
And phone rebooted with old 3three firmware what should i do now
ASHLEY117 said:
Take a look at the firmware thread here https://forum.xda-developers.com/galaxy-s8/how-to/official-stock-firmware-update-odin-t3598172
Follow the instructions for using Odin but get the BTU firmware www.updato.com
Tripping your know voids warranty but it's not the case for UK customers. Three UK are assholes about denying warranty repairs if Knox is tripped so it's a long war of words until they back down and repair a device
Click to expand...
Click to collapse
Hey, may i kindly ask you to elaborate on this subject if Three UK and warranty on a knox tripped device? Have you experience of this, trying to claim a warranty on a tripped device? I have mine tripped but curious to know if there would ever be any flexibility with Three...
cd993 said:
Hey, may i kindly ask you to elaborate on this subject if Three UK and warranty on a knox tripped device? Have you experience of this, trying to claim a warranty on a tripped device? I have mine tripped but curious to know if there would ever be any flexibility with Three...
Click to expand...
Click to collapse
Just don't back down and keep telling them that software state has no bearing on warranty
I have done it. Three firmware changed to BTU firmware
I was having error because of connection with computer .
sirgroh said:
I have done it. Three firmware changed to BTU firmware
I was having error because of connection with computer .
Click to expand...
Click to collapse
Did it trip Knox and did you get the beta update
chealyjazz said:
Did it trip Knox and did you get the beta update
Click to expand...
Click to collapse
No knox triped. dont know about update as i sold it after cleaning 3three software

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