[Q] URGENT PLZ Need help in detecting the problem... - G2 Q&A, Help & Troubleshooting

Hi All, i purshaced a lg g2 (d802) with software version of (D80220c-466-92) from UAE and all fine except the headphones the device cant detect it at all (i tried alot of types of headphones and the problem is the same just hearing some noise or hissing in the left headphone) + battery drain so so fast (max 4 -5 hours of moderate use ) + the knock on feature doesnt work at all .........after all of that i decided to ship it back to UAE to warranaty but when i was reboxing it i tried to turn it on with the headphones already plugged in as a last hopeless try and IT WORKED ....the phone became fully operational with the knock on working great + no battery drainage + superb headphones BUT after 10-15 minutes the problem come back ......i tried the same move to actually shut down the phone and turn it on with the headphones attached again and it worked again and the same happen again and so on.....
SO what do u think guys is it a software problem or what ????
also if its a software problem can i fix it here in my country by myself or at the local LG center or must i pay tons of money to reship it to UAE ?
one last thing , the device is kitkat out of the box ....is this normal ????
thx in advance

If I were you I would just ship it back there is no way to know get a new one so you know its not a hardware problem or software problem because it won't exist
sent from my T-Mobile LG-VS980

spinninbsod said:
If I were you I would just ship it back there is no way to know get a new one so you know its not a hardware problem or software problem because it won't exist
sent from my T-Mobile LG-VS980
Click to expand...
Click to collapse
it will cost alot ......and if its a software problem i think it can be fixed here ..... right ?

Plz guys i need replys ...

Related

LG KS20 directdraw and other bugs

So this is my first post in this forum so I 'll start with some naggin .
I am a proud owner of the lg ks20 which I absolutelly love.But its buggs are killing me.
First of all there is the free memory issue.I find it quite strange that a WM6 device with 128MB ram has only about 30MB free memory left.I mean cmon Vodafone and LG,we are talking about a huge 45 MB memory hole here.Any ideas on how to get rid of that?
Second serious issue with the is the lack of proper directdraw drivers.I hate the fact that I can not run any applications (with the exception of S2U2 whick works quite well) that use directdraw.Thats a great limitation to what one can do with this phone.
The hardware is all good,big enough ram,rom etc,top class CPU but the software sucks.
I know this is mainly an HTC forum,but I also know this is the right place to talk about WM phones when hacking and software development is concerned .
So is there any possibility to get things moving and resolve some of the phones bugs?
I have a KS20 too and would like to see some of that solved, too. But I guess we have to wait for the KS20 to be more common before there will be enough attention to get someone with enough knowledge to do something about it. I hope the English version of KS20 will come out soon and that it will get more people interested in this issue.
broadcom stack
the bluetooth stack is poor the A2DP quality is so poor like a cheap headphones from the 1euro shop hmmm
I list down software not working well with ks20
1) Vito Goodwin
2) Vito SMS Chat
KS20 Thread?!?!?!
Hi all, another newbie to WinMo and and hence ofcourse the KS20.... alright... so i love my phone and everything .... things annoying me though... how do I set the phone to go into sleep as soon as the call is connected or when I receive it..... I had s2u2 installed but that applications works on its convinience... so just wanted to know if there is a way i can reconfig some .ini file or wateva....
second issue is.... when im on a call and have an incoming call is there no notification sound ??? I don't hear anything and when im done with the call i see like 13 missed calls from someone whose tryin to get in touch with me frantically.....
please help....
oh also the biggest issue .... my battery always shows 100% but then dies out well when the battery drains out.... but is not showing the actually used... any way how that can be corrected?
Wow!
wcsunny said:
Hi all, another newbie to WinMo and and hence ofcourse the KS20.... alright... so i love my phone and everything .... things annoying me though... how do I set the phone to go into sleep as soon as the call is connected or when I receive it..... I had s2u2 installed but that applications works on its convinience... so just wanted to know if there is a way i can reconfig some .ini file or wateva....
second issue is.... when im on a call and have an incoming call is there no notification sound ??? I don't hear anything and when im done with the call i see like 13 missed calls from someone whose tryin to get in touch with me frantically.....
please help....
oh also the biggest issue .... my battery always shows 100% but then dies out well when the battery drains out.... but is not showing the actually used... any way how that can be corrected?
Click to expand...
Click to collapse
Did you install some strange software? OTherwise you should send your phone back to LG.
Battery always 100% and refuses to charge
Hi All,
I am new to the LG KS20.
It was working fine for 2 weeks, and now suddenly i find the battery status always showing 100%, and it just dies after a day of usage. Even worse, is that since it shows 100% always, it does not charge. When i try connecting the charger, it says battery is full, and the green LED light glows.
Can someone please help me out in resolving this issue.
Thanks you,
Jefferey Rayan
I have exactly the same problem - the 100% issue happend from one day to the other after about two weeks of use. The phone can then only be turned on by connecting it to the charger ( ac-adapter).
Some people in other forums claim it to a damaged battery, some to the 10a-ROM-version. It does not seem to be charged according to the message on the display and the greed led, but I am now about to check out if it really doesn't charge the phone. It turned it self off after about 1 minute of use yesterday, I connected it to the charger over night - today it functions properly so far...
So maybe it's "just" a matter of a wrong display message - in this case one would have to connect it to the charger every 2 - 3 days (guess the battery status) - not a very satisfactory solution, but maybe a solution until a new ROM arrives for non-branding devices.
Battery is dead - if it always shows 100%
I also have the 100% full loaded Problem!
It enoys me
LG has big Problems with their Batteries!
When you have that problem discribed above - your battery is the faulty crap.
Hardreset doesn`t help
So send your phone to LG to get a new battery,...
I am from Austria - LG Austria is not willed to help me - because LG Austria isn`t selling the KS20
The say like **** off - it`s not our problem
So I don`t know how I get a new battery.
My German Reseller told me that LG also has problems with delivering new batteries.
So a pice of crap - with Nokia they would never tell you - you don`t get support because you bought the mobile in Germany and not in Austria,...
Can anybody help me?
Shouldn`t LG Austria have to help me with my warranty?
GreeT`s Erich
I am also from Austria, bought the branding-free version at redcoon.at - they offer 2-year warranty, so I sent it back at the end of May. They probably sent it to LG Germany and it's still sitting there. I hope that according to my descriptions they will exchange the battery, otherwise I will be really pissed off. The repair takes 4 - 6 weeks they say. So I've bought a 400 EUR phone and have to stick with my old K750i for weeks, maybe for months.
I would not recommend anyone to buy this phone. It's on the market for 8 months now, no support, no drivers, no official updates. pure sh*t.
Anyone who wants a stylish mobile should go for the new HTC Diamond.
It's really worth the extra 100 EUR.
For those who have no warranty, I would recommend to plug it to the charger every 2 - 3 days until there are batteries available to buy directly from LG. Since everybody who got it's battery exchanged seems to be happy now, this should be the solution. IT DOES RECHARGE although it shows 100% full and the green led is on. I plugged it to the charger overnight and then it worked for about 3 days of extensive use without any shutdowns. So it's just the indicator that does not work.
Good luck!
The repair takes 4 - 6 weeks they say
Click to expand...
Click to collapse
Thats why I will not send my phone to LG!
I will try to get a new Battery.
LG- Service sucks damn hard,...
Greet`s Erich
i've got a MS25 Genius (american KS20 just without 3g, wifi, and VGA cam) from VIVO here in Brazil, and my battery stay always on 99%..
My clock is bugged too, always turns to the "Praga" clock when i sincronize with ativesync..
I'll not send my phone to LG Brasil! if they suyck in Europe they will suck a pretty much more in my ****ed up contry.. i don't want to stay 2 months without my phone..
Anyone's got a solution?
thank's!
I bought a new Battery - but not original LG.
Maybe a failure - because when I charge it - my phone turns off,...
The only advantage is it was half the price
I don`t knoe if LG has fixed the new batteries - because buying an original with the fuxing problem is sick
greet`s
back to initial thread, I also have a KS20 and got some 34/37MB after soft reset with default LG app disabled...
it doesn't appear to be that much and normal...
like nstamoul said: "we have to think about this issue!"
KS20 massive destruction
Im using the KS20, And sure, Sometimes you stumble upon some buggs, But its not that bad. Best wm phone I've ever had atleast

loud speaker problems

hello i receive my g1 yesterday. very happy so far. only problem i notice. is that my speaker stops working. what i mean is that one moment the speaker works and after some second i hear a little noise and stops works. after some seconds is working again. and this is happening all the time. does any body had this problem before
Need to post some info in order for us to help.
what info do you need ?
does anybody knows whats the problem with my speaker.? or if somebody has the same problem
the info he means is did you root it? what rom are you on?
I have the same problem. It's happened twice on me now after the phone has been booted up for about 70 hours both times. Pretty much this is what happens for me...
Out of no where I notice that my Loud Speaker volume just weakens tremendously and becomes slightly crackly (very feint) as if it can't play at that volume anymore. After a reboot it works like normal. Although I don't know whats causing the problem. I'm on stock cupcake firmware right now.
Yea addiosamigos was right. I was asking about if your phone is rooted? What rom are you using? Did you do any audio hacks? And anything else helpfull that you might have done to your phone.
Hello sorry for the delay. Yes my phone is rooted and iuse acyanogen 4.01 rom now I didn't do any audio hacks. The problems existed before I rooted the phone. And two day ago my earpiece speaker died also. Don't know what's happening with my g1. Does anybody know where I can find spare parts for my g1
nearxos said:
Hello sorry for the delay. Yes my phone is rooted and iuse acyanogen 4.01 rom now I didn't do any audio hacks. The problems existed before I rooted the phone. And two day ago my earpiece speaker died also. Don't know what's happening with my g1. Does anybody know where I can find spare parts for my g1
Click to expand...
Click to collapse
If it has happened on the stock rom and custom roms and wipes or different roms don't solve the problem then most likely a hardware issue. I would contact T-Mobile or HTC for a warranty replacement before trying to fix it yourself. The phone is still under a year old so its still covered.
unfortunately in my country there is no t-mobile and the phone i bought it from ebay
nearxos said:
unfortunately in my country there is no t-mobile and the phone i bought it from ebay
Click to expand...
Click to collapse
You can still contact HTC and see if they will cover it. The phone is still under a year old.

Sound on my galaxy note 2 is muted

I just bought the device yesterday new, and from the first use i had a weird issue, the sound is muted, all sounds , music play, calls with speakers on and screen sound, sometimes it works and sometimes not, when i plug the headset i can hear everything
Any solution ? i won't wast my time to go the warranty, is it software or hardware issue ? i did factory reset and still the issue come back
Seems much like software issue, have you downloaded and installed latest N7100 firmware? With odin you can do it "officially" without losing warranty.
Sent from my GT-N7100 using xda premium
I will do it hopefully it solve the problem
i did it and told me PASS, but after booting up the device i found the same background and all my settings still there like nothing happened , and now the the all mobile sounds are gone forever even with restart not working
Please guy i need a solution !!!
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
tantan911 said:
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
Click to expand...
Click to collapse
Wow, this stinks. If it were my brand-spanking new phone, I'd return it. It almost sounds like a solder issue. My Note 2 has a very loud speaker with excellent quality (nice bass) while listening to podcasts. When on a call using the earpiece, it's actually too loud. I haven't figured out how to turn it down yet, not a critical issue.
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
mi7chy said:
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
Click to expand...
Click to collapse
The weird thing , sometimes the sound of Samsung logo working at the start up and sometimes not ... when i just got the device and start to unbox it and turn it on .. it didn't make a logo sound .. but later sometimes it does !!!
i gave it to Samsung today and they told me it will take 5 days .. they will make new software format and then check the hardware . i hope they detect the problem cause sometimes it works fine for hour and the sound disable just happen for minutes !!
Any Ideas ?
Thanks for reply
Also, go into the dialer, type in *#0*# and go to the Speaker to see if it works.
I went to the warranty and they told me it will take 5 days for troubleshooting, they said first we are going to install new software then you will have 48 hours for testing, if the problem persist they will change it for me , i don't know if they can discover it, Also here's some link for some users have the same issue :
http://www.askmefast.com/Sound_on_my_galaxy_note_is_muted_without_my_setting_it_why-qna3532721.html
http://www.askmefast.com/No_sound_on_my_Galaxy_note_appears_to_be_muted-qna3527305.html
http://www.askmefast.com/Galaxy_note_turn_mute_automatically-qna2745005.html
http://www.askmefast.com/My_Galaxy_...len_did_not_have_this_problem-qna3975985.html
Thanks
I received it from Samsung Maintenance and they implemented new software installation and told me the problem solved, anyway i took it and just going to my car the issue happened again, i back to them they told me they will troubleshoot it again !!! to be sure that the problem persist !!! WTF
Any ideas will be appreciated
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
nm8 said:
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
Click to expand...
Click to collapse
I already asked for replacement but 5 days passed and they still trying to troubleshoot it before going to replace ... damn idiots !!!
Anyway , so you saying it's mostly a hardware issue , right ?
Thanks for your support
Did they get this issue fixed for you? Mine is doing basically the same thing, but only the media volume, it gets muted randomly and I can't adjust it, so I reset the phone and then it works.....any ideas???
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
my galaxy s3 get a issue like ur problem (( at now i have GalaxyNote2))
after 1 months work with GS3 sounds gone randomly, i flashed my cell with every rom costume and official but no success some nighte when i work with my s3 without sound i hear badly noise from speakers and i turn off my cell and phone gs3 dead complletly
i do everything for recover my cell and i found way to turning on my phone with sound !!! i must warming galaxy s3 to work perfectly when gs3 get cold at first sound gone and second complletly dead
iam so confused on this issue and i forget my s3 and bought galaxy note 2

LG G2 firmware

Hi everyone just wanted to start a new thread because need some help with my LG g2. Last year I bought I brand new LG g2 32gb in India while was working there I'm from the UK when came bk to the UK started to have a small problem with my Mic so every time I go and make a phone call or I get a call no one can hear me but can hear them so the only way it works ether I put my head set on or put it on loud speaker now my firmware is ESA so I do I need to change it to EUR if so how do I do it or do I sent it bk cos Mic is broken?
DJCOOP83 said:
Hi everyone just wanted to start a new thread because need some help with my LG g2. Last year I bought I brand new LG g2 32gb in India while was working there I'm from the UK when came bk to the UK started to have a small problem with my Mic so every time I go and make a phone call or I get a call no one can hear me but can hear them so the only way it works ether I put my head set on or put it on loud speaker now my firmware is ESA so I do I need to change it to EUR if so how do I do it or do I sent it bk cos Mic is broken?
Click to expand...
Click to collapse
If the problem is in the mic, I do not see how flashing EUR firmware will solve it.
errikosd said:
If the problem is in the mic, I do not see how flashing EUR firmware will solve it.
Click to expand...
Click to collapse
Well it was working fine while I was in India with no problems what's so ever and only become a problem when I was back in the UK reason I was saying it could be firmware its the same Mic you use for out loud speaker call that mode works fine Why I was asking it could it be the software aka firmware but thanks for ur help
DJCOOP83 said:
Well it was working fine while I was in India with no problems what's so ever and only become a problem when I was back in the UK reason I was saying it could be firmware its the same Mic you use for out loud speaker call that mode works fine Why I was asking it could it be the software aka firmware but thanks for ur help
Click to expand...
Click to collapse
Well you can always try!
(and tell us if it was fixed!)

Nexus 6P Special Edition not turning on

Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
anshuman551111 said:
Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
Click to expand...
Click to collapse
Did you tried to charge it for at least 10 min and then plugged on charger, hold volume down and power button for 30 seconds?
Special edition? Lol
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
anshuman551111 said:
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
Click to expand...
Click to collapse
So what is the color? No seriously im interested, cause i never heard about "special ediition" and i think you just got scammed. Is it gold? That explains it then, just realised some folks called it special edition, my bad. Tho its same phone as any other 6p
I've heard similar situations... Try pressing the power button for ~10 minutes. Hope it'll help :/
yeah , tried several times... phone not responding anything ....
Issue is still there , i tried to charge it whole night then again tried but no results. It remained dead, not a single vibration.
Can someone guide me to get a global warranty.
Will it boot to recovery or bootloader?
Yes i tried but no result, phone is not responding at all.
From where did you bought it exactly?
Sent from my Nexus 6P using XDA Labs
I bought it from India, an online store called www.flipkart.com
Just an FYI for all those who are wondering what the 'special edition' is all about. It's just another name given to the Gold variant of Nexus 6P in India.
yes u r right , its Gold one
I heard a very strange thing that indian phone charger might face issues with European electricity frequency ?
How much correct is it ??
My phone says
INPUT;100-240V~50/60Hz,0.5A
OUTPUT:5A---3A
it it a reason my phone not charging as the charger is not able to work ?
Any Idea Guys.
I had this same issue 2 days ago. Phone died and wouldn't cut on. Charged it and everything. Did some googling and found a solution. Use the USB cable that came with the phone and plug it into the phone and boot your computer or laptop to the BIOS and let it charge. In about 5-10 mins you should see the battery icon pop up. Once you do turn the phone on and let it charge through the PC, or a car charger. I used a car charger cause it was faster. Idk if this is an issue with the charger or the phone but this worked for me. Hopefully this helps.
:good:
Sounds more like the Special Edition is the one that doesnt work , stick with the normal version

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